Lost song ratings, playlist after recent auto update.

After the apple updater "updated" my itunes, i lost eveything in my library. It was simple to recover the songs, but no all the other info attached, e.g. ratings. I attempted to load the previous library file, but got a message that is was not a "valid exported file." That's funny since it was all done by itunes automatically, not by me. WHy can't they just make software and updates that just work without screwing things up???
I need these ratings back since i use them for orginizational purposes. My library is a mess without them!

Hi, heyjer.
I attempted to load the previous library file, but got a message that is was not a "valid exported file."
Were you following the steps described in this article in the Apple Knowledge Base?

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I work on behalf of HP
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