Lost songs. Can I download a second time from purchase history?

My daughter has been loading movies and songs on her Touch. I was helping her upgrade the software today and that caused it to crash and that forced us to restore the factory iPod settings. Which deletes all her songs and movies. That's when I discovered that she had been buying and downloading the songs directly into the iPod Touch and not synching with her laptop. So everything's gone. I can see her purchase history on the iTunes Store. Will they let her re-download previously purchased songs and movies? She's pretty upset.

The scenario you have described is EXACTLY why it's an extremely bad idea to rely on any iPod as the only backup for your library.
Store policy states that downloads are a one time deal & it's the USER'S RESPONSIBILITY to BACKUP important files. You can e-mail the store by means of the following customers service link, explain what has happened, & request that your daughter be granted a waiver for a one time re-download of her purchases. Please keep in mind that the store does not have to grant a re-download, but if your daughter is fortunate enough to get that waiver, it now becomes IMPERATIVE that she start some type of REGULAR BACKUP program for her music. Good Luck!
http://www.apple.com/support/itunes/store/

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Try This...
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If the above doesn't work, or if it isn't what you're looking for -
Once you log into your iTunes account, on the left, under 'STORE' should be a section called 'purchased'. If you click on that, a list of all your previous purchases appears. Under the list, in the bottom right, should be an option to 'Download Previous Purchases'.
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Lost songs. Can I download a second time from purchase history?

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