Lost sound from laptop computer was intermittent now lost, headphones OK

Hi. My HP Envy17 PC i5 64 bit notebook, has serial No.CNF114OX7K Prod No. WY769AV
I have had the sound drop out and come back occasionally, then it bacame more regular. I tried to restore to earlier and got it back. But it has now gone completly. I have checked forums and tried restore and checked all settings to no avail
about a month ago whilst searching for a solution, a message popped up and it said that media player was corrupted or damaged, I have tried to find that message since to get full details of it but I can't find it. Can you suggest a solution.? Headphone jack works OK.
Regards Mark

Hi
1) Try a Hard Reset as follows.
Remove any devices connected to the notebook. Shut down the notebook, unplug the AC Adapter and then remove the battery. Hold down the Power button for 30 seconds. Re-insert the battery, plug in the AC Adapter and start the notebook - check if the speakers are now working.
2) Go to device manager and uninstall the Sound driver and restart and unit will install the driver automatically.
3) Try to update the driver from hp.com website for Audio & Bios and have it checked.
4) Try Microsoft fix it.
Let us know how it goes!
"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****
Regards
Manjunath

Similar Messages

My laptop computer was stolen six months ago. I had over 100 purchases from itunes on that laptop. I recently got a new laptop. Is there any way I can recover my purchases from itunes on to my new laptop?

My laptop computer was stolen six months ago. I had over 100 purchases from itunes on that laptop. I recently got a new laptop. Is there any way I can recover my purchases from itunes on to my new laptop?

I would ask here
https://discussions.apple.com/community/itunes
when you buy stuff it's connected to the appleID not the computer
nor the appletv which have no storage so there is no option to get it from the atv

I only get sound from the computer's speakers even though I put in headphones

I have for a while now had the problem that I only get sound from the computer's speakers even though i plug in the headphones, I have rebooted the computer but still the same problem occurs. So i thought there might be someting wrong in the settings, when i open the soundsettings and plug in my headphones nothing happens, usually I believe there should be a text appearing that says that the sound is now going to headphones, am I right? any how, it still just sends the sound out to the speakers and there is no option to send it else where then "soundflower 2ch and soundflower 16ch".
I do have an external sound card, for music recording, that goes through USB, and when i plug that in i get the option to send the sound to that device and also to recive sound and i can also choose if i want to sent it to the computer's speakers. So could it be someting wrong with the headphone jack?

Good day!
Thank you for writing to the Dell Community Forum.
Boot into the System Bios and make sure that Onboard Devices- Integrated Audio is On. Then exit the System Bios saving the change. Once back into Windows, open the Device Manager and make sure that ADI1983 HDA appears under Sound devices. Then re-test the rear green audio jack #4 using headphones. Also, reply to this post with the service tag of the system sent via private message so that I can look into the details of the system and assist you better.
Have a great day ahead.

I can hear a loud 'CD spinning/fan like' sound from my MacBook Pro intermittently. Definitely not the audio as i muted it. No CD either. And I don't have any

I can hear a loud 'CD spinning/fan like' sound from my MacBook Pro intermittently. Definitely not the audio as i muted it. No CD either. And the only programs running are words, safari and mail.

It sounds like the fan but this is the first time I hear it in the past 6mths using this Mac. If its the fan, shouldn't the sound be there all the time and not intermittent?

I cannot get sound from my computer. mute is turned off and the sound is turned up high.

I cannot get sounds from my computer. Mute is turned off. And volum is turned up. what can I do?

Hi,
Please enable Speakers in Playback devices as follows:
1. Right click speaker icon (right hand corner)
2. Select Playback devices
3. Right click Speakers
4. Enable it and set as Default
5. Click Apply/Ok
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Moved iMovie 09 project from one computer to another - now timing is wrong!

Hello,
I wanted to copy some Events and Projects from my Dad's older MacBook Pro to my iMac. So I just copied the event folders (from <Home Directory>/Movies/iMovie Events/) and the project files (from <Home Directory>/Movies/iMovie Projects/) to the corresponding folders on my iMac.
I then opened up iMovie on my iMac and saw that the Events and Projects were there. So far, so good.
The first problem I noticed was when I exported one of the projects from my iMac using QuickTime. The duration of the resulting .MOV file was about 30 seconds shorter than the duration of the project!
I watched the Project in iMovie, and found that the clips in the Project were 'cut off'. For example, the clip in the Project would say it was 10 seconds long, but when you played the Project the clip was only 7 seconds long.
How could this be? Is the speed of the Project somehow tied to the computer that created the project? i.e. perhaps the speed of the processor could impact this? I highly doubt it, as it would make it impossible to move projects from one computer to another.
Bottom line - the identical Project file on my iMac (with the same underlying events) will produce a different exported movie file than the exact same Project file on my Dad's laptop. Specifically, my version will be shorter and the clips will be cut off.
Any ideas would be greatly appreciated....

The macrumours link just telss you how to move the events which is relatively straightforward.
Alot of advice just seems to rest with leave the projects on your internal drive as they don't take up much space.
However, http://karsten.schluter.googlepages.com/im08tricks has a description of how to move the projects and then 'fool' imovie into where the projects are stored.
Not very flexible but it does allow you to 'clear' your macbook yet when you restore the sym-link file to the right place and restart imovie you can reconnect to all your old projects and events without yellow triangles of death appearing.
By the by apple needs to sort this out as archiving old projects and events together and preserve the editing is a really basic requirment I think.
PS anyone found out how to merge projects yet? Another basic function that seems to be lacking.

Is there a way i can record sound from my computer?

i am trying to record sound from a dvd. can this be done using garage band or itunes?

I heartily agree with the use of the "WireTap" software--it records CD quality AIFF files (saves them as QuickTime) of any sound playing through your computer and is verrrrry easy to use. It used to be free (which is how I got it via versiontracker awhile back) but it is now available in a "pay" version. Free versions are readily available on old MacAddict software discs from a year or so ago. If you need that version, feel free to email me and I'll send you a spare.
Best,
Yusuf Lamont
G4 Dual 800 Quicksilver 1.5 GB RAM, SuperDrive Mac OS X (10.3.9) 3 HDs (80GB-system, 160GB scratch, 160GB media)

I moved my library from laptop to desktop and now it's all messed up...help

So I moved my itunes library from my laptop to my desktop and when i synced the my 4GB ipod for the first time (formerly held about 700+ songs), it will now only hold around 400. Any ideas why it's doing this?
Thanks!!
Windows XP

Did you use the iPod to move the music from one computer to another?
If so, you may still have some files on there.
Restore the iPod to reclaim the storage space.
See: How to restore the iPod to factory settings.

No sound from internal speakers anymore, only can use headphone jack

My Macbook just stopped working with the internal speakers - now no sound... but if I plug in headphones I can hear audio. Also, when I look at the headphone jack, it is lit up red inside! very weird. Anyone know what's going on? It really stinks to have no audio.
I know the speakers still work because when I restart the computer I hear the start up chime.

apple had to service the laptop and replace
something- but it's fixed
hey. it's not a HUGE problem, although it's cool that you got it fixed. i currently (like, as i speak) have the same problem, but after reading a little bit, it seems that there's a little switch in there that's stuck. it determines whether ther's a headphone jack plugged in or not, and the red light just signals that it's not, but that switch says it is. so will apple really fix it? how long did it take?

No sound from internal speakers, red glowing light in headphone jack

Okay. Have seen a few posts on this topic, but scattered symptoms, resolutions and ideas. Here is my timeline and plan:
My speakers went out spontaneously running 10.4.5 when I switched to battery power. We had a blackout here in L.A. and I was trying to play a DVD for the kids- no internal speaker sound.
* There is a red light glowing from the headphone jack. Never noticed this before, it seems to be a sign associated with the problem.
* External speakers/headphones work fine.
* Absolutely no sound from any app, alert or startup unless something (speakers/headphones)external is plugged in.
* if nothing is plugged in, the slider volume control in the menu bar is greyed out at full volume. Sound pref panel only shows "digital out" as choice, but is greyed out. "Built-in speakers" is absent as a choice.
What I've tried:
Select/deselect "look for spekaers" option in iTunes.
Update to 10.4.7
Update all listed apps to latest in Software update (iTunes, QT, etc.)
Trash sound prefs
Zap PRAM
Clean install from OEM DVD
Restore System from previous backup (although last backup may have been corrupt because I may not have noticed the problem for a while.)
That's about it.
My plan: Take PB to genius bar today and see what they say.
I'll report back what they say.

I have had the same syptoms as the above people in my PowerBook and was hating life without sound. i got to thinking about what earlier people had posted and concluded it could not be a software problem, that it had to be a hardware problem. I thought, maybe the headphone jack was just dirty, you know, plugging headphones/speakers in and out of the computer many times, it could have just gotten dirty. If I just clean it with rubbing alcohol, maybe that will do the trick. It did! I have been going two days and am doing great!
THE BOTTOMLINE!
Clean the headphone jack out! I used a q-tip and rubbing alcohol. (I have found that making my own q-tip with a toothpick and a small amount of cotton works better because it is thinner than the stick for a q-tip. Just twist the cotton to the edge of the toothpick.)
For all you people out there who try this and it works for you post for other people so they can be more confident that it does work.

No sound from laptop speakers after Windows update installed Realtek HD Audio

Laptop is HP6626US with Windows Vista 32 bit SP2.
I had an error with Windows Update which was recently fixed. When I ran the update Realtek HD Audio was installed, among many other items. I now have the red circle white X by my speaker icon and do not get any sound out of internal speakers.
The Driver version is 6.0.1.6662
Direct X version 11.0
Audio Codec ALC 268
In Device Manager Under Sound, video and game controllers Realtek HD Audio is listed with Unimodem Half Duplex Audio Device if that is helpful.
Help Appreciated.

Hello,PaulM25.
I see that you're having an issue with the sound on your notebook. Typically this means the Drivers don't exist and can also be considered as a hardware issue.
I have a couple of questions for you before we get going.
This is your notebook (HP Pavilion dv6626us Entertainment) correct?
Did this issue occur after you updated the audio drivers?
Now, you can go ahead and try these steps to resolve the issue.
Please completely remove the drivers for the Audio Device in Device Manager and “Control Panel – Programs and Features”.
Reboot the computer.
Please check if the device will be installed automatically after the computer starts. If not, please go to Device Manager and then navigate to the Audio Device, right click on it and choose “Update Driver software”
If the issue persists, please try to manually install the device driver which comes with the computer to see if it works. (You can also go to HP website to install the drivers. If you cannot find it, please give me the detail information of the device or the computer, such as brand, model, etc., I will help you search for the proper driver.)
THX

Weird sound from laptop (GP60)

Hey, guys! I have a question about my laptop that I'm hoping one of you might be able to answer.
So I have a GP60 laptop that I bought manufacturer-refurbished. So far, I love this laptop! I'm glad that I can actually do some form of gaming again! But I have a slight hiccup with this computer that kind of concerns me.
Occasionally, my computer will emit a weird noise. It's very brief, lasting maybe half a second, but it sounds like the weird electronic noise out of Slenderman. Even when I have my headphones plugged in, it will still make the noise outside of them. I don't think its a motherboard issue-- my last computer actually did have a problem similar to this and it really was the motherboard, but the sound and manifestation of this is a bit different. I've opened up my task manager and watched it while I'm doing stuff, and I've noticed a pattern of sorts.
It will only occur under one of two-ish conditions:
- If I'm either streaming/playing music [mostly when I'm either using Pandora, Spotify, or the windows music app (NOT WMP)].
- If I'm playing a taxing game (I play minecraft quite a bit though and it's rarely happened then. However, I was playing SWTOR to test my theory and it started doing it again)
It may have happened once or twice outside of those circumstances, but I don't really remember. Also, each weird sound is accompanied by a spike in my CPU processing. It'll spike to anywhere in the 75-100% usage range. I haven't really noticed any drop in performance per se, but I'm just concerned that this could be a sign of a bigger problem. I was very hesitant to get a refurb, and I'm concerned that this could be the start of my worst dream come true. I have two theories: it could either be the motherboard (again, wah) or maybe my sound driver... but I have no clue to be honest with you. I would appreciate any ideas/help that could be offered!
Specs:
MSi GP60
Windows 8.1 64 bit
Intel core i5-4200M
Nvida GeForce GT 740M/2GB DDR3
SoundBlaster Cinema/AudioBoost
Memory: DDRIII (L) 8GB
HDD: 750 GB

I guess it's the electrical interference from CPU too, when it switches the state.
If you're not using Bluetooth or WiFi, disable them as well to see if this improves.

HP DV6 DV6184CA windows 7 laptop no sound from laptop speakers

Yesterday I was having no issues, as all normal sounds were present (i.e. Windows start-up/shut-down, as well as able to hear mp3 music played on Media Player). Then I accidently pressed the mute button and now I no longer hear sounds...advanced PC user ...tried everything. I can not hear any system sounds, nor manually force any sounds to be heard. When I look at the volume mixer, I can see the green bar rising and falling (when playing music) so it seems like the sound is being generated but just not being relayed to the internal speakers and/or headphone jacks. Likewise when I open the "Sound" window, my default device is the "Speakers and Headphones, IDT High Definition Audio CODEC", and it shows the same activity on the green verticle bars. I do not use any external speakers. I need the latest audio drivers for my chipset (AMD) I tried the ones on the HP support web-site and they didn't work. I uninstalled the old drivers and reinstalled using Device Manager and Software Maintenance ...nothing is helping.
The audio troubleshooter did not identify any issues. All drivers/etc appear to be running properly with no problems noted. I have not installed any new programs in the recent past (but I honestly don't know if some update occured without my knowledge).
Something similar to this happened to me a couple months ago. Sound randomly disappeared that time too, but came back just as randomly several days later. Now that it has happened again, I would like to not only fix it but determine the cause so it doesn't re-appear again and again in the future.
Any advise or suggestions would be greatly appreciated. And if there is any further information I should provide to give a better view of the situation, just let me know and I'll do my best. Thanks!

Hi,
First of all, you can certainly try the procedure but skip the step of reinstalling the AMD package - after uninstalling the current IDT driver from its entry in Device Manager, just go straight to:
Shut down the notebook, unplug the AC Adapter and then remove the battery. Hold down the Power button for 30 seconds. Re-insert the battery and plug in the AC Adapter.
Then the next procedure - this in no way updates the bios, just resets the default values. As the bios provides the interface between your notebooks hardware and the operating system, resetting the default values can correct issues that may be present here.
Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu. Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter. Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
Let Windows fully load - it will automatically load an audio driver, but just let this complete. Then open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation. When this has completed, right click the speaker icon in the Taskbar and select Playback Devices. Left click 'Speakers and Headphones' once to highlight it and then click the Set Default button.
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

I can not hear sound from my computer. computer model ( compaq evo d 510 small)

I am hearing a song suddnel my computer sound stoped then i restart my computer but i can not hear sound. when next day i start my computer sound was playing but when i restart my computer i can not hear sound . iam facing till now this problam

Hi,
Download and install the IDT driver on the link below.
http://ftp.hp.com/pub/softpaq/sp46501-47000/sp46567.exe
When the installation has completed, right click the speaker icon in the Taskbar and select Playback Devices. Left click 'Speakers and Headphones' once to highlight it and then click the Set Default button - check if you now have audio.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Cannot hear sound from laptop

I have a Windows 8 laptop and I can't hear any sound - it was working yesterday but not today or two days ago. The volume is not muted.

Hi,
Try the following.
Download the Realtek Audio installer on the link below and save it to your Downloads folder.
http://ftp.hp.com/pub/softpaq/sp62001-62500/sp62310.exe
When done, open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers. Right click the Realtek device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall.
When complete, download and reinstall the Chipset driver on the following link.
http://ftp.hp.com/pub/softpaq/sp59501-60000/sp59656.exe
When complete, shut down the notebook by holding down the left Shift key as you click on Shutdown to temporarily prevent a hybrid boot.
Unplug the AC Adapter and then remove the battery. Hold down the Power button for 30 seconds. Re-insert the battery and plug in the AC Adapter.
Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu. Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter. Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
Let Windows fully load - it will automatically load an audio driver, but just let this complete. Then open your Downloads folder, right click on the Realtek Audio installer and select 'Run as Administrator' to start the installation. When this has completed, right click the speaker icon in the Taskbar and select Playback Devices. Left click 'Speakers and Headphones' ( or Speakers/HP ) once to highlight it and then click the Set Default button - check if you now have audio.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Lost sound from laptop computer was intermittent now lost, headphones OK

Similar Messages

Maybe you are looking for