Lost sound when upgraded to Windows

I lost sound when I upgraded my Gateway Solo250 from Windows 98 to Windows XP Home. On Device manager, the systems reports that my sound controls are working but the Multimedia Audio Controller is not installed (Problem 28). I have downloaded drivers from Gateway and from Creative Labs Sound Blaster Li've but can not install them. I get the error message that no sound card is being detected. What happened? How do I fix this without messing up anything else, since the computer is operating smoothly, except without sound. Thanks for your help!

I have the exact same problem. I got numbers off of the creative chip on the motherboard, if that helps to get a solution. Gateway lists that XP is not supported on solo250. Creative is the only source that can solve this, since all of these companies laid off all of the developers. Did you find any help at all? I would hate to go back to win98...

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    I work on behalf of HP
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    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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    Hello @s_jensen,
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    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

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