Lost system restore disc (the grey one)

I have, I have lost my system restore disk (the grey one) for my macbook and now it is stuck at the loading screen (after apple logo comes out, it never loads) Is there any way of restoring my system?

It used to be that one could get the original system disks for your model replaced, and that may still be the case, but recent developments with Lion and Mountain Lion, have changed the business model, where the OS is no longer a premium priced component from Apple.
Consequently, you may as well buy a retail 10.6 DVD to replace your lost original. It will be about the same price.
Telephone your local Apple store to order one, as they are no longer available online. Once reinstalled from the DVD you can update to the last update 10.6.8.
This is the easiest way to restore your system without an existing backup on hand.

Similar Messages

Can I use another Mac's system restore disc on my Mac?

Disclaimer: Apple does not necessarily endorse any suggestions, solutions, or third-party software products that may be mentioned in the topic below. Apple encourages you to first seek a solution at Apple Support. The following links are provided as is, with no guarantee of the effectiveness or reliability of the information. Apple does not guarantee that these links will be maintained or functional at any given time. Use the information below at your own discretion.
Q. Can I use the grey coloured System Restore discs that shipped with Mac A to install OS X onto Mac B?
A. In most cases, due to technical and licensing reasons, the answer is no. The answer is definitely no if any of the following apply:
Any part of the software on the system restore disc is currently installed or in use on Mac A, or on any other computer1
The OS on the disc is any version of Leopard (10.5.x), or is any version of Tiger later than 10.4.42
Either of the two Macs has an Intel processor3
The system restore discs from Mac A contain an older version of Mac OS X than the version of Mac OS X that was on the install discs that would have shipped with Mac B4
However, an installation attempt may be successful, and compliant with all OS X licensing terms, if all of the following conditions are met:
No part of the software on the system restore disc is currently installed or in use on Mac A, or on any other computer1
The OS on the disc is Tiger 10.4.3 or earlier, or is an earlier version of OS X (10.3.x, 10.2.x, etc)2
Both Mac A and Mac B have PowerPC processors (G3, G4, or G5)3
The system restore discs from Mac A contain a newer version of Mac OS X than the version of Mac OS X that was on the install discs that would have shipped with Mac B4
All terms of the Mac OS X Software License Agreement are followed, particularly sections 2 and 3 regarding permitted usage and transfer.
Even if all the above conditions are met, software restore discs contain computer-specific releases of Mac OS X, and may not install or work properly on a Mac that has a hardware configuration that is significantly different than the original.
Notes
The license agreement for single user copies of all versions of OS X, including all versions that ship on system restore discs, do not permit any part of the software to be installed or used on more than one computer at the same time.
The provision restricting the use of grey coloured system restore discs to the same Mac with which they shipped was introduced with the 10.4.4 Software License Agreement, and has been carried through to the 10.5 Leopard Software License Agreement. This restriction was not present in the Software License Agreement for earlier versions of Tiger, nor for earlier versions of Mac OS X.
All Macs with Intel processors shipped with a Mac OS X EULA restricting usage of the software restore discs to that Mac only. The license that shipped with G3, G4, or G5 Macs that shipped with 10.4.3 or earlier permit the transfer of OS X to another Mac, provided that all terms of the license agreement are followed. Furthermore, the architecture of PowerPC and Intel systems are incompatible enough that neither platform's system restore discs will install on the other.
Mac OS X system software will not properly run on, and may not even install on, any Mac that is newer than it, because the software lacks the hardware drivers to run properly on the newer hardware. Details are in this document: http://support.apple.com/kb/HT2186
Do you want to provide feedback on this User Contributed Tip or contribute your own? If you have achieved Level 2 status, visit the User Tips Library Contributions forum for more information.

Gray Install Discs are Machine specific, so even if both were Intel iMacs they'd have to be the same Models.
Leopard 10.5.x is another possible option besides Tiger/10.4.x.
Tiger Requirements...
To use Mac OS X 10.4 Tiger, your Macintosh needs:
* A PowerPC G3, G4, or G5 processor
* Built-in FireWire
* At least 256 MB of RAM (I recommend 1GB minimum)
* DVD drive (DVD-ROM), Combo (CD-RW/DVD-ROM) or SuperDrive (DVD-R) for installation
* At least 3 GB of free disk space; 4 GB if you install the XCode 2 Developer Tools (I recommend 20GB minimum)
http://support.apple.com/kb/HT1514
See Tom's, (Texas Mac Man), great info on where/how to find/get Tiger...
http://discussions.apple.com/thread.jspa?messageID=9755670&#9755670
Or Ali Brown's great info on where/how to find/get Tiger...
http://discussions.apple.com/thread.jspa?messageID=10381710#10381710
Leopard requirements/10.5.x...
* Mac computer with an Intel, PowerPC G5, or PowerPC G4 (867MHz or faster) processor
minimum system requirements
* 512MB of memory (I say 2GB at least)
* DVD drive for installation
* 9GB of available disk space (I say 30GB at least)
You have to call Apple & likely ask for a Product Specialist to get it, if they still have it!

Missing System Restore Discs

I have an iMac G4 that has been having some major system issues. I wanted to reinstall the OS, but I think I need to do a system restore first. Unfortunately, I have read that I need to have system restore discs in order to do that, and I definitely have lost those by now.
How would I go about getting system restore discs for my computer?
Thanks!

Hello yay:
Welcome to Apple discussions.
The answer would probably be you cannot. The system software included with a system is hardware-specific. If you are really running OS X 10.1 as your profile indicates, I suggest it is time to update to a current version of OS X.
Barry

How can i say yes to automatic updates when they stop my wireless dlink to Virgin home broadband from getting on the internet and then i have to do a system restore to the day before the update to get it back to normal?!? Frustrated

how can i say yes to automatic updates when they stop my wireless dlink to Virgin home broadband from getting on the internet and then i have to do a system restore to the day before the update to get it back to normal?!? Frustrated
== This happened ==
Not sure how often
== automatic updates go on my computer, say if i click yes to update when shutting down

You have 10.6 on that machine, I suggest you stick with it for performance, third party hardware and software reasons as long as possible.
Consider 10.8 (not 10.7) when it's released, because 10.7 and 10.8 will require a new investment in software and newer third party hardware as it requires newer drivers the old machines won't have. (forced upgrade because of software, really nice of them)
http://roaringapps.com/apps:table
Far as your Safari problem do these things until it's resolved:
1: Software Update fully under the Apple menu.
2: Check the status of your plug-ins and update (works for all browsers) also install Firefox and see if your problems continue. You should always have at least two browsers on the machine just in case one fails.
https://www.mozilla.org/en-US/plugincheck/
Flash install instructions/problem resolution here if you need it.
How to install Flash, fix problems
3: Install Safari again from Apple's web site
https://www.apple.com/safari/
4: Run through this list of fixes, stopping with #16 and report back before doing #17
Step by Step to fix your Mac

Powerbook g4 12" failure to load with or without system restore disc

I searched around a bit and couldn't find anyone with exactly this problem. My hard drive failed a while ago, which I had kind of been expecting for a while. so i bought a new hitachi 120GB HD that is compatible with my machine.
i scrounged up my 10.2.3 system restore/install disc that came with my computer some 5 years ago, and tried to run it with my new hard drive. But my computer will not boot the disc. I ran the hardware checker disc, and everything turned out OK, but my computer will not boot the System Restore disc (I am holding C during startup to no avail). It gets to the gray apple and then the screen gets a thick horizontal line of static across it. if i try to boot without the sysrestore disc, i get a ? sign as if I was trying to run classic mode with a bad extension.
is my system restore disc busted or what? Is there another problem that the hardware checker disc couldn't find?
I don't really want to drop more money on a new OS, especially if it's not going to fix my problem.
oh and there are zero scratches on the disc- this is maybe the 2nd time ive taken it out of its sleeve/the bag that the sleeve came in. i don't understand why this isn't working and I really like this computer- this is the only serious problem it has ever had.

Jack:
Thanks for the clarification. So even before the new HDD, the computer will not boot from the internal HDD or the install disk. However, it does start up, so that is good.
Try Resetting the PRAM.
1. Shut down the computer.
2. Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step
3. Turn on the computer.
4. Press and hold the Command-Option-P-R keys. You must press this key combination immediately after the chime and before the gray screen appears.
5. Hold the keys down for three chimes.
6. Release the keys and allow to boot.
If still no joy, see if you can boot from the Apple Hardware Test disk that came with the computer. If you are able to boot, run all tests in a loop by holding down Command + L during the tests.
Let me know how it goes.
Cheers
cornelius

I have an iPhone 5S, with iOS 8.1.2 I am trying to do a system restore but the message I get on the desktop is that there is not enough room on the iPhone. How much room is required?

I have an iPhone 5S, with iOS 8.1.2 I am trying to do a system restore but the message I get on the desktop is that there is not enough room on the iPhone. How much room is required?
I had an important app. (Memos by bluemarblesoftware.com) that I accidentally deleted. It of course had many memos, some with quite a lot of information. I did sync my phone on a regular basis and I think the memos should be on the desktop computer. I tried to do a restore function but I got a message saying there was not enough room on the iPhone. How much room is needed?

generally you need 1.90gb
what you can do is back up your phone to your computer before doing the update, just as a precaution.

My font & page size is SUPER HUGE and I didn't change anything. I tried a system restore, but the pages are still MR. MAGOO sized How do I fix this?

I was surfing around on eBay, when suddenly my screen morphed from the size it's always been at to SUPER HUGE. And I did NOT change any settings. I tried a system restore, and the pages on eBay are still Mr. Magoo sized.
I have no idea how or why this happened, and I just want to get back the sizing settings I had before.
PLEASE HELP!

THE-EDMEISTER:
OMG YOU ARE BRILLIANT!!!!!
It took me 2 tries of holding down Control & minus sign, but YOU FIXED IT!!!!!
Thank you so very very very much. You are a darlin. HUGGZ.....
Bridge
PS- I've bookmarked the page for hopefully unprobable future. Thank you so very much. AND should you ever need advice about rehabbing houses, making beaded jewelry or other crafty type projects, feel free to contact me!
HAVE A MOST WONDERFUL DAY.....THANKS to you, I will as well.

All my programs are opening in adobe even the system restore and the regisrty - how do I reset all programs to their originall default programs. Please help

all my programs are opening in adobe even the system restore and the regisrty -
how do I reset all programs to their originall default programs.
Please help.
PS I have also tried starting in save mode and still have the same problem.

Hi,
As
BurrWalnut mentioned, first please run a virus scan to eliminate virus infection (if AV program is not opened in adobe)
The files association could be corrupted in your situation, apart from the solution posted in the first reply, I also suggest you check Control Panel\All Control Panel Items\Default Programs\Set your Default Programs or Associate a file type or protocol
with a progra,, manually check the association and check if it can do some help.
Add: another way to open restore point is launching it in recovery console, please refer to this guide
http://windows.microsoft.com/en-hk/windows/what-are-system-recovery-options#what-are-system-recovery-options=windows-7
Yolanda Zhu
TechNet Community Support

After updating libraries system still needs the old one.

Hi. Almost always when I upgrade library and som other packages, system still needs the old one but at the same time it needs the new one. Like when i updated gnome and libffi, it needs libffi.so.5 and libffi.so.6. When I run gnome-shell with libffi.so.5 I've got:
/usr/bin/gnome-shell: error while loading shared libraries: libffi.so.6: cannot open shared object file: No such file or directory
When I upgrade it, new error appears:
/usr/bin/gnome-shell: error while loading shared libraries: libffi.so.6: cannot open shared object file: No such file or directory
It happend with more apps. I think something is wrong with my system and i don't know what.

I am using vim in the console but have gvim because it is compiled with X copy/paste support.
/usr/local/lib is empty.
I just updated fully (included a gvim and vim-runtime update).
I deleted the files I added earlier (libffi.so.5, libffi.so.5.0.10).
I've also rebooted.
As you can see below, vim needs both libffi.so.5 and libffi.so.6.
[ismo@it ~]$ ls -l /usr/local/lib
total 0
[ismo@it ~]$ vim
vim: error while loading shared libraries: libffi.so.5: cannot open shared object file: No such file or directory
[ismo@it ~]$ ldd /usr/bin/vim
linux-vdso.so.1 => (0x00007ffff292d000)
libgtk-x11-2.0.so.0 => /usr/lib/libgtk-x11-2.0.so.0 (0x00007f755e1b7000)
libgdk-x11-2.0.so.0 => /usr/lib/libgdk-x11-2.0.so.0 (0x00007f755df04000)
libgdk_pixbuf-2.0.so.0 => /usr/lib/libgdk_pixbuf-2.0.so.0 (0x00007f755dce2000)
libpango-1.0.so.0 => /usr/lib/libpango-1.0.so.0 (0x00007f755da97000)
libgobject-2.0.so.0 => /usr/lib/libgobject-2.0.so.0 (0x00007f755d849000)
libglib-2.0.so.0 => /usr/lib/libglib-2.0.so.0 (0x00007f755d555000)
libSM.so.6 => /usr/lib/libSM.so.6 (0x00007f755d34d000)
libICE.so.6 => /usr/lib/libICE.so.6 (0x00007f755d131000)
libXt.so.6 => /usr/lib/libXt.so.6 (0x00007f755cecb000)
libX11.so.6 => /usr/lib/libX11.so.6 (0x00007f755cb91000)
libm.so.6 => /lib/libm.so.6 (0x00007f755c89c000)
libncursesw.so.5 => /usr/lib/libncursesw.so.5 (0x00007f755c63f000)
libacl.so.1 => /lib/libacl.so.1 (0x00007f755c437000)
libgpm.so.2 => /usr/lib/libgpm.so.2 (0x00007f755c231000)
libdl.so.2 => /lib/libdl.so.2 (0x00007f755c02d000)
liblua.so.5.1 => /usr/lib/liblua.so.5.1 (0x00007f755be01000)
libperl.so => /usr/lib/perl5/core_perl/CORE/libperl.so (0x00007f755ba87000)
libpthread.so.0 => /lib/libpthread.so.0 (0x00007f755b86b000)
libc.so.6 => /lib/libc.so.6 (0x00007f755b4ca000)
libpython2.7.so.1.0 => /usr/lib/libpython2.7.so.1.0 (0x00007f755b111000)
libruby.so.1.9 => /usr/lib/libruby.so.1.9 (0x00007f755acfe000)
libpangocairo-1.0.so.0 => /usr/lib/libpangocairo-1.0.so.0 (0x00007f755aaf1000)
libXfixes.so.3 => /usr/lib/libXfixes.so.3 (0x00007f755a8ea000)
libatk-1.0.so.0 => /usr/lib/libatk-1.0.so.0 (0x00007f755a6c7000)
libcairo.so.2 => /usr/lib/libcairo.so.2 (0x00007f755a3c3000)
libgio-2.0.so.0 => /usr/lib/libgio-2.0.so.0 (0x00007f755a077000)
libpangoft2-1.0.so.0 => /usr/lib/libpangoft2-1.0.so.0 (0x00007f7559e4a000)
libfontconfig.so.1 => /usr/lib/libfontconfig.so.1 (0x00007f7559c14000)
libgmodule-2.0.so.0 => /usr/lib/libgmodule-2.0.so.0 (0x00007f7559a10000)
libXext.so.6 => /usr/lib/libXext.so.6 (0x00007f75597fd000)
libXrender.so.1 => /usr/lib/libXrender.so.1 (0x00007f75595f2000)
libXinerama.so.1 => /usr/lib/libXinerama.so.1 (0x00007f75593ef000)
libXi.so.6 => /usr/lib/libXi.so.6 (0x00007f75591e1000)
libXrandr.so.2 => /usr/lib/libXrandr.so.2 (0x00007f7558fd8000)
libXcursor.so.1 => /usr/lib/libXcursor.so.1 (0x00007f7558dce000)
libXcomposite.so.1 => /usr/lib/libXcomposite.so.1 (0x00007f7558bcb000)
libXdamage.so.1 => /usr/lib/libXdamage.so.1 (0x00007f75589c8000)
librt.so.1 => /lib/librt.so.1 (0x00007f75587c0000)
libpng15.so.15 => /usr/lib/libpng15.so.15 (0x00007f7558593000)
libgthread-2.0.so.0 => /usr/lib/libgthread-2.0.so.0 (0x00007f7558391000)
libpcre.so.1 => /usr/lib/libpcre.so.1 (0x00007f7558137000)
libffi.so.6 => /usr/lib/libffi.so.6 (0x00007f7557f2f000)
libuuid.so.1 => /usr/lib/libuuid.so.1 (0x00007f7557d2a000)
libxcb.so.1 => /usr/lib/libxcb.so.1 (0x00007f7557b0c000)
libattr.so.1 => /lib/libattr.so.1 (0x00007f7557908000)
/lib/ld-linux-x86-64.so.2 (0x00007f755e7e6000)
libcrypt.so.1 => /lib/libcrypt.so.1 (0x00007f75576d1000)
libutil.so.1 => /lib/libutil.so.1 (0x00007f75574ce000)
libfreetype.so.6 => /usr/lib/libfreetype.so.6 (0x00007f755721e000)
libpixman-1.so.0 => /usr/lib/libpixman-1.so.0 (0x00007f7556f96000)
libEGL.so.1 => /usr/lib/libEGL.so.1 (0x00007f7556d75000)
libGLESv2.so.2 => /usr/lib/libGLESv2.so.2 (0x00007f7556b70000)
libxcb-shm.so.0 => /usr/lib/libxcb-shm.so.0 (0x00007f755696e000)
libxcb-render.so.0 => /usr/lib/libxcb-render.so.0 (0x00007f7556765000)
libz.so.1 => /usr/lib/libz.so.1 (0x00007f755654f000)
libresolv.so.2 => /lib/libresolv.so.2 (0x00007f7556338000)
libbz2.so.1.0 => /lib/libbz2.so.1.0 (0x00007f7556128000)
libexpat.so.1 => /usr/lib/libexpat.so.1 (0x00007f7555efe000)
libXau.so.6 => /usr/lib/libXau.so.6 (0x00007f7555cfa000)
libXdmcp.so.6 => /usr/lib/libXdmcp.so.6 (0x00007f7555af4000)
libX11-xcb.so.1 => /usr/lib/libX11-xcb.so.1 (0x00007f75558f2000)
libxcb-dri2.so.0 => /usr/lib/libxcb-dri2.so.0 (0x00007f75556ee000)
libxcb-xfixes.so.0 => /usr/lib/libxcb-xfixes.so.0 (0x00007f75554e8000)
libxcb-shape.so.0 => /usr/lib/libxcb-shape.so.0 (0x00007f75552e5000)
libwayland-client.so.0 => /usr/lib/libwayland-client.so.0 (0x00007f75550db000)
libwayland-server.so.0 => /usr/lib/libwayland-server.so.0 (0x00007f7554ecd000)
libffi.so.5 => not found
libgbm.so.1 => /usr/lib/libgbm.so.1 (0x00007f7554cc7000)
libglapi.so.0 => /usr/lib/libglapi.so.0 (0x00007f7554a82000)
libudev.so.0 => /usr/lib/libudev.so.0 (0x00007f7554874000)
libdrm.so.2 => /usr/lib/libdrm.so.2 (0x00007f7554669000)
libffi.so.5 => not found
libffi.so.5 => not found

27" iMac dosnt come with system restore discs?

I just purchased a new 27" i5 and have no system restore / software discs. Does Apple no longer include the discs?

If you are really, really, 100% certain you want to do that, you would first erase the hard disk.
When you boot into Lion Recovery, click the Utilities menu and select Disk Utility. When that loads you will see your hard disk on the left column. Select it, then click Erase. A warning dialog will appear telling you what you already know.
Then, install OS X as you did before.
Back up your system before doing any of this, if you want to change your mind. Also, before you start, go into iTunes and "deauthorize" your computer.
Beware that this will delete any preinstalled software that may have been "bundled" with your Mac. iLife comes to mind. "Bundled software" does not include iTunes, Mail, Safari, Address Book and many other programs, but iLife will not be reinstalled as that is considered extra, paid software. Erasing your hard disk will delete it for good, and I am certain it cannot be downloaded from the App Store.

Had to replace my 64gb. When I go to restore from the old one to the new one it says the Ipod touch refused the request. What do I do now?

How do I get my new ipod touch to restore from the one I had to replace. It says the ipod refuses to allow the transfer and I have no idea what to do. I have rebooted the computer and turned the touch on and off again. Can someone please help me with this? Just as a note the one I am replacing wouldn't sync and more and even though it had been plugged into the computer all night and the battery pictured said it was fully charged the battery symbol was not registering. Thank you for any help you can give me.

See if placing the iPod in recovery mode will alow you to restore the iPod. For recovery mode see:
iPhone and iPod touch: Unable to update or restore

Will System Restore Fix the Problem?

If I restore my computer to the time before I installed the new iTunes version, will it work ok?

Please be careful when using system restore. In most cases to be effective you need to create a restore point before any installation. Here is some information on that feature.
http://www.microsoft.com/technet/prodtechnol/winxppro/plan/faqsrwxp.mspx

Lost System Restore points on DV6 notebook, Windows 7 Home Premium 64-bit

Notebook performance has been poor lately; slow response, static through speakers, etc. Thought it might have been from some software I downloaded. Removed software, wanted to run System Restore. System Restore would not initialize from normal start. When I went through System Protection to start it, I noticed that all of my restore points were gone. What do I do?

Hi,
By saying the proper language, I mean the language showed in the picture. Apologize for confusing description.
Could you please tell which partition that you are trying to backup with? I assume the configure tab is under the Acer(C:) partition, Where is the
ACERDATA (D:) partition?
Reference:
http://acer.custhelp.com/app/answers/detail/a_id/55/~/why-are-there-two-hard-disk-drives,-acer-(c%3A)-and-acerdata-(d%3A),-on-my-computer%3F
Please take a check with other partitions to see if restore system settings and previous versions of files is available.
If the Acer(C:) is the primary partition, how could it showing not found(your first post) here? Have you made any changes of the partition?
Best regards
Michael Shao
TechNet Community Support

Issues with using the system restore discs from Acer

I am trying to restore an Acer laptop using the restore CD's that I ordered from Acer. Everything works fine until the restore gets to 93% copy progress and 24% copying progress and then the restore locks up. I have tried it 3-4 times with the same issue happening each time. Any ideas?
Thank you,
Richard
[edited for privacy-please do not post personal or unique information such as but not limited to full names, email addresses, phone numbers, serial numbers, etc.]

I did try the reinstall process using the ALT+TAB keys and this did not fix the issue. The system is locking in the same place of the restore every time. I feel this may be an issue with the hard drive and therefore I feel it will be necessary to replace it. Does this sound like and accurate assumption?

How do you do a system restore to the day before?

I don't know how or what I did but all my documents are not opening properly and i lost one short cut on my dock. i just want to restore it as the easiest option
I need to do this asap
thanks
sunni

http://Pondini.org/TM/FAQ.html

Lost system restore disc (the grey one)

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