Lost System Restore points on DV6 notebook, Windows 7 Home Premium 64-bit

Notebook performance has been poor lately; slow response, static through speakers, etc.  Thought it might have been from some software I downloaded.  Removed software, wanted to run System Restore.  System Restore would not initialize from normal start.  When I went through System Protection to start it, I noticed that all of my restore points were gone.  What do I do?

Hi,
By saying the proper language, I mean the language showed in the picture. Apologize for confusing description.
Could you please tell which partition that you are trying to backup with? I assume the configure tab is under the Acer(C:) partition,  Where is the
ACERDATA (D:) partition?
Reference:
http://acer.custhelp.com/app/answers/detail/a_id/55/~/why-are-there-two-hard-disk-drives,-acer-(c%3A)-and-acerdata-(d%3A),-on-my-computer%3F
Please take a check with other partitions to see if restore system settings and previous versions of files is available.
If the Acer(C:) is the primary partition, how could it showing not found(your first post) here? Have you made any changes of the partition?
Best regards
Michael Shao
TechNet Community Support

Similar Messages

  • Will my creative suite 3 program work on windows home premium 64 bit computer? I need to switch computers because my current pc is windows xp

    will my creative suite 3 program work on windows home premium 64 bit computer? I need to switch computers because my current pc is windows xp

    yes, though you may need to use compatibility mode to install.

  • Repeatedly asked to install Flash 11 on IE 9 Windows Home Premium 64 bit

    From my admin account - I successfully install the latest version of Adobe Flash Player 11.  Everything works fine (in that same admin account) until a system reboot.  Then I receive messages from websites stating that they want me to install Adobe Flash.  I do so and all is well until the reboot.
    I have followed all the instructions on the Adobe main troubleshooting pages from uninstalling, rebooting, reinstalling, rebooting through the deletion of folders at run %appdat%\Adobe - Flash Folder and %\Macromedia and then uninstalling, rebooting, reinstalling etc. 
    Again, I receive a successful installation message and everything works properly until the reboot.   Looks like a lot of users have had this problem, but I haven't found a clean answer. Thanks in advance for your thoughts.
    I followed one suggestion and downloaded and ran Secunia PSI and found no older version of Flash Player installed.  I do also have Adobe CS 5 Suite installed. I also started receiving messages from HP Solution Software that it would not operate until the latest version of Adobe Flash is installed.  I uninstalled the HP software pending resolution.  Uninstalls and reinstalls of Flash were not successful after removing the HP software either.

    Hello, I too have experienced the repeating of installing Flash Player after performing a successful install. The PC is running Windows 7 Home Premium 64 bit, Internet Explorer 9.0.8112.16421, and Flash Player 11.4.402.265. The installation of the latest FP indicates a successfull install. Then when going to any site that uses FP, for example, weather.com, yahoo news, youtube, a message window indicates the latest FP needs to be installed.
    I've went through the steps in thread 4613512 (FP uninstaller), 928315 (clean install), 987370 (permissions errors), the steps in this thread including deleting the %Appdata%\Macromedia folders prior to the install, removed references to Adobe 7 in the Windows registry (running Adobe 10.1.4). Also checked that Windows Media Player was not installed. It is not. All of the functions in the steps within these threads seemed to complete successfully. No errors or other problems were indicated. Would you have any suggestions on something else to try?  Thank you.

  • Laserjet 4240n driver does not work with windows home premium 64 bit

    I recently was given a HP laserjet 4240n by my employer to use in a remote office.  I am using a Windows version 7 home premium 64 bit laptop.  I have tried the HP install wizard - no support for this printer.  I have tried downloading the "correct" driver - but that doesn't work either.
    I assume that there is something wrong but I have spent hours and still haven't been able to figutre out what is wrong and how to fix it!
    HELP!
    Thanks,
    Steve

    Hello Steve04104,
    I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at http://h30499.www3.hp.com/hpeb/
    I hope this helps!
    HevnLgh
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • System Restore will not run on Vista Home Premium

    I cannot get system restore to run  on my T61 using Vista Home Premium I get messages like:
    "The Restore point could not be created for the following reason: The writer experienced a transient error. If the backup process is retried the error may not reoccur". It did.  
    I also get "Rescue and Recovery Backup Service stopped working and was closed. A problem caused the applicaion to stop working correctly. Windows will notify you if a solution is available." It did not.
    I have also been advised no restore points are available.
    The net effect is I cannot use System Restore at all!
    Has anyone else had a problem like this with system restore?  Lenovo has been no help.I have had a number of Dell computers and this is my first (and last) Lenovo. When it was quite new and the problem occurred , I contacted them but they just blew me off..
    RHM

    So i assume that your T61 originally came with Vista Home premium installed??? Did you make the Recovery Media disks when you first got your machine??? If not call Lenovo up and obtain those disks, and then use them to reinstall your service partition and your OS.
    Regards,
    Jin Li
    May this year, be the year of 'DO'!
    I am a volunteer, and not a paid staff of Lenovo or Microsoft

  • Losing System Restore Points

    I have a problem where Win 8.1 will not hold my restore points even though I have enough space allocated for them. If I set one, I can see it there for a short time and then it just vanishes... any suggestions please

    I checked after an hour and they were still there. I checked after another 15 mins and they had gone.
    Check your system to confirm that there is no malware.
    Run sfc /scannow from an elevated command prompt. Reboot on completion and try now.
    You may create another user account with administrative privileges and recheck the issue.
    Disable Anti virus application and then create a system restore point.
    S.Sengupta, Windows Entertainment and Connected Home MVP

  • Z - Windows 7 Home Premium 64 bit - new solutions for hotsync?

    I am heartsick that my new operating system - Windows home premium 64 bit and my Palm Z22 won't sync.
    I'm a little confused by all the computer speak any many of the posts were in 2009. (i.e. is Vista 64 bit, the same as Windows 7 64 it...as it relates to the problem?
    What is an IRDA?  (as in -  using an IRDA to USB adapter to Hotsync a Z22 with a laptop running Vista 64.)
    Is there a new solution out there? 
    Thanks,
    mcgeesmail

    An Ir adapter is a USB "dongle" - that is, it's a short USB cord with an IR "eye" on the end of it.  You aim your Z22's port at this eye to make the connection (usually about 6" to 12" apart).
    WyreNut
    I am a Volunteer here, not employed by HP.
    You too can become an HP Expert! Details HERE!
    If my post has helped you, click the Kudos Thumbs up!
    If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

  • Can I change the OS of Touchsmart 610 from Windows Home Premium to Windows 7 Pro?

    I have 610 1100me system loaded with Windows Home Premium 64 bit.  We bought it from Dubai and is in use in Pakistan.  It started giving problems after few weeks of use.  Its' hard disk makes noise and sometimes, system could not find boot disk.  Most of the times blue screen of death and hanging issues.  Any idea about this issue and how to fix it?  My observation is that the culprit is hard disk!
    Also, can I change its OS to Windows 7 Pro or ultimate (32 or 64 bit)?  Where can I find all drivers for Pro or Ultimate?
    Many thanks for your valueable advice.
    Regards,
    KK
    This question was solved.
    View Solution.

    Hi,
    Nearly nothing change interms of drivers required for Windows 7 (HP, Pro, Ultimate) unless you switch from 64 to 32 bit. You can reuse your current HP 64 bit drivers for 64 bit W7 Pro or Ultimate.
    Regards,
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • I have a pc with windows 7 professional.  I use adobe cs6 production suite and all of a sudden premiere pro stopped working.  I had installed a program recently and created a system restore point prior to it's installation.  I installed Zaxwerks proanimat

    I have a pc with windows 7 professional.  I use adobe cs6 production suite and all of a sudden premiere pro stopped working.  I had installed a program recently and created a system restore point prior to it's installation.  I installed Zaxwerks proanimator 5.1.  Restored computer back and I now get an error when trying to run any cs6 program it is a configuration error and it says to uninstall and reinstall.Won't uninstall says I have an error 1.  What should I do?

    clean and then reinstall, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

  • Creating System Restore Points in Windows Server 2012

    Searching for "Create a restore point" on Windows Server 2012, brings up a link that when clicked takes you to System Properties. Once there, there is no System Protection tab or option to create a system restore point. Windows Server Backup
    is installed and functioning.
    Is this feature available in Windows Server 2012? Was it replaced with Shadow Copies for Shared Folders?
    Thanks for any insight you can provide.

     HI,
    To create a system restore point, run msconfig.exe, that will launch a UI, click the tools tab, select system restore, that should invoke a UI which asks if you want to  restore to an earlier version or do you want to create a new restore point. I clicked
    "create a new restore point" The problem that I ran into is that when I click that button is I receive the error: can't find "C:\Windows\System32\rstrui.exe". That's the .exe which supports the "Create / restore point' processes. I
    posted a question about the missing .exe on the windows > windows 8.1 > Repair and recovery forum and was told to post it here. :>) The subject title of that post is "rstrui.exe Create a system restore point on windows server 8 Standard".
    That post documents the steps that I followed trying to create a system restore point. (FYI: I'm not trying to backup any drives. I know what a system restore point is and what backup is. They are two different animals). I want to create a restore
    point prior in order to prep for installing an App. So, If a problem occurs; the registry keys and app files can be backed out to some extent. BTW: Create system restore point on windows 8.1does work perfectly well, there's a different UI. I just didn't
    know where to post the initial problem.regards,Steve

  • Rstrui.exe Create a system restore point on windows server 8 standard

    Hi,
    Before making system changes, I need to create a system restore point on windows server 2008 Standard with SP2 installed.,  I found where to accomplish that via the UI, but the file isn't found when I search the C:\windows directory on the server.
    The executable should be C:\windows\system32\rstrui.exe, unless it was changed for Server 2008. I have system protection turned on for the C: drive.This problem also exists on Windows server R2 enterprise with all updates applied.
    I searched the install media (DVD) it wasn't there. I tried the full name (rstrui.exe) as well as truncated versions. I've searched on all of the applicable forums for rstrui.exe and "create system restore point".
    Does someone know where I can get rstrui.exe for windows server 8.  It's not available on windows server R2 enterprise or essentials either. If there is an alternative method of creating restore points on windows server 8, please point me in the
    correct direction. Is it available in any of the variations of windows server 12. I have all of the updates installed when checking for how to create a system restore point or with searching for rstrui.exe. BTW, performing "system backups" or implementing
    "previous versions" functionality work just fine.
    Thank you in advance,
    Steve

    Hi Steve,
    I replied the same question you posted earlier:
    https://social.technet.microsoft.com/Forums/en-US/68352496-2fe8-4320-8848-f22d0d1a6f6b/rstruiexe-missing-unable-to-create-restore-point-windows-server-8-std-r2?forum=windowsbackup
    To me it seems that the function is removed in both Windows 2008 SP2 and Windows 2008 R2. Here is my original reply:
    I did not find this file either on my new-installed Windows 2008 SP2 system. I assume it is retired in Windows Server 2008 and the function is replaced by Windows Server Backup. I cannot confirm why there is still an option in MSCONFIG which point to
    rstrui.exe but I can find the file nowhere. Also this option is removed in Windows Server 2008 R2.
    Here link a link for using Windows Server Backup to create system state backup as a restore point:
    Recover
    the System State
    Please remember to mark the replies as answers if they help and un-mark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

  • Visual Studio Update 2 hangs for 13 minutes on "Creating a system restore point..."

    It appears that Visual Studio 2012 Update 2 hangs for a long period of time before it tries to create a system restore point.  Should I create a Microsoft Connect issue for this?
    Here is what I did:
    I created a new Windows 8 x86 Virtual Machine using VirtualBox.  I installed Visual Studio 2012 and Update 1 because Update 2 was not yet out.  I came back 1 week later and tried to install Visual Studio Update 2.
    When I ran the installer on the Virtual machine, it hung for seemingly 10 minutes at "Creating a system restore point..." I powered off the virtual machine and disabled system restore.  I then ran with the /layout option on the host machine
    so I could pre-download the files.  Then I tried again.
    Again, it hung.  This time I let it go.  It hung for exactly 13 minutes before it gave up and continued on to the install.  The log file says this:
    [0EBC:0F90][2013-04-18T12:39:36]: Apply begin
    [0EBC:0F90][2013-04-18T12:39:36]: MUX:  Apply Phase Begin
    [0EBC:0F90][2013-04-18T12:39:36]: MUX:  -----------------
    [0EBC:0F90][2013-04-18T12:39:36]: MUX:  Metrics: ShouldSendData=False
    [0EBC:0F90][2013-04-18T12:39:36]: MUX:  Free Disk Space before install:  SystemDrive C:\ 32519413760 bytes  AppDrive C:\ 32519413760 bytes
    [01F4:0748][2013-04-18T12:52:34]: Creating a system restore point.
    [01F4:0748][2013-04-18T12:52:34]: Could not create system restore point, error: 0x80070422. Continuing...
    NOTE: Although it says "Creating a system restore point" at 12:52, it actually displayed the message on the screen at 12:39.  That indicates that it was really doing something else during those 13 minutes, not creating the restore point. 
    That is corroborated by the fact that it took a long time regardless of system restore being on or off.
    If no one has any information or explanation, I will create an issue on Microsoft Connect.

    I have the same issue. Visual Studio 2013 Professional update 2 was not installed from Web installer. Rather I downloaded a trial version and now want to uninstall it. However, I let the uninstaller try to create a Restore Point all night while I slept.
    Next day, not done. So I clicked cancel, and it then commenced to create a restore point for the cancel. I did let the cancel run for awhile but I rebooted.
    I then researched something on how to disable the restore point security on my drive, but that did not deter Visual Studio from trying to protect me and it TRIES to create a restore point before uninstalling. Just hangs forever. I don't need a restore point
    for an eval copy of VS, thank you very much. Perhaps a simple dialog ("Do you want to create a restore point?") would be helpful?
    Update: turning off Windows Defender fixed the problem. 

  • How much space left for the new System Restore Point(s) creation ??

    Sir,
    MY LAPTOP : single OS, windows 7 sp1 , ultimate 64 , 2gb ram , 4ghz processor, 
    kaspersky antivirus full, 
    total hard disk 150gb, C: 38.9gb,  11.2 gb free space on C: ,
      allocation for SR Points for C: 2.73gb (7%)
    PROBLEM:(SR Point: System Restore Point)
    sir, i am facing a problem of false reporting of the space occupied by a SR Point and so, it is unable to know how much space is left for new SR Points such that the old ones dont get eliminated. Here it is always increasing as the time progresses
        1. I created a SR Point at 9:21PM space occupied being shown 114.97mb
       2. The same SR point showing the space occupied at 9:23pm 115.06mb
       3. After 20 hours it is being shown as 272.36mb !
       4. After sometime ,it would show the space (occupied) even more than the actual allocation for eg. 
    the full allocation is 2.73gb and it will show 3.1gb occupied by the same single SR Point
          [for solution of the problem i am managing the single SR Point that is by not doing anything that will     trigger the creation of new SR Point(s) ]
    SNAP 1 : plz see only one SR Point is there on c:(the other one is system image back up on another drive)
    SNAP 2 : Plz see that the space occupied by the same single SR Point is 276.50 mb which was 114.97 mb initially.SORRY , ONLY TWO IMAGES ALLOWED!
    HISTORY : since last 6 months the laptop is with me and when I received it, system protection was off. When I made it active , it used to create SR points very frequently for e.g. 10 points in 2 days. So I stopped its automatic creation
    2 months back. I disabled  both the triggers and the task.
    SNAP 3 : both the triggers and task disabled.
    NOW
       (.) it makes restore points either manually (by me) or by system in the case of install or updates only,
     And I am comfortable with it !
       (.) SR Point restore is full success !
       (.) but the PROBLEM is there !
    So,
    Is something wrong going to happen to the hard disk ?
    Is it a malicious  activity ?
    Does a full defragmentation for a drive deletes all the restore points on the drive ? (it happens here!)
    How should I proceed ?

    If you are being told you cant post a link, or embed a picture (or any other restriction) you just need to post to this thread saying your account has not been validated
    Look for the verify your account thread that is stuck to the top of the page.
    http://social.technet.microsoft.com/Forums/en-US/home?forum=reportabug
    Read more here http://social.technet.microsoft.com/Forums/windows/en-US/9fe32cfb-ed1c-4b9d-93d9-7ff32b0106a3/verify-your-account-16?forum=reportabug
    Wanikiya and Dyami--Team Zigzag

  • Cannot create a system restore point [service cannot be started in Safe Mode (0x8007043c)]"

    Is there a solution to years old error message "Cannot create a system restore point [service cannot be started in Safe Mode (0x8007043c)]" I have been trying to create a restore point or image on an external hard drice, but I get the quoted message
    and the system is NOT in safe mode.  I have reviewed all the previous suggestions on this forum to no avail.  Are there any new suggestions.  My computer had Windows 7 installed and I have no source to re-load the OS.  Ralph

    Hi,
    So actually you're not in safe mode (not black background, no "safe mode" on the left-bottom of the screen), right?
    I think something is causing your PC thinking itself is in the safe mode, run sfc/scannow and chkdsk /f/r, check if the two tools can find any error.
    Or perform a startup repair in recovery console, check the result
    http://windows.microsoft.com/en-IN/windows7/products/features/startup-repair
    Yolanda Zhu
    TechNet Community Support

  • Visual Studio 2013 Setup and Installation gets stuck at system restore point. what are the issues?, help me out!!!

    Visual Studio 2013 Setup and Installation gets stuck at system restore point. what are the issues?, help me out ASAP

    Hello nitinrathod29,
    There are some possible fixes for this issue.
    Please check the following thread:
    https://social.msdn.microsoft.com/Forums/vstudio/en-US/47bc6990-00f2-4d85-b3f8-9de03c637f43/visual-studio-2013-update-2rc-stucks-on-creating-system-restore?forum=vssetup
    https://social.msdn.microsoft.com/Forums/vstudio/en-US/81478f51-37bb-4dbb-bd0c-beade1fd50ab/visual-studio-2012-professional-installation-getting-stuck-creating-a-system-restore-point?forum=vssetup
    So here are them:
    1. Check if you have any software which may prevent the installer from running. For example, Windows Defender or any other software which may restrict your permissions.
    2. Just start the computer.
    3. Run the setup as admin.
    4. Check your UAC permissions.
    Best regards,
    Barry
    We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
    Click
    HERE to participate the survey.

Maybe you are looking for

  • Touchscreen no longer working after webosdoctor

    What are my options here? The select language screen comes up, but the screen is unresponsive to my touch. The buttons on the side still work however. Any advice? Post relates to: HP TouchPad (WiFi) This question was solved. View Solution.

  • Storage Array 2530 - 36 @ 2TB HDD -  RAID6

    Hello! I have my Array up and running using the CAM software but I have a concern and I have little experience and trouble finding documentation on the issues.. I have a 36 SATA disk 2TB setup, with 3 hot spares. 1x3 My first issue is when creating t

  • I can't open itunes on my computer, keep getting error 2203, i can't open itunes on my computer, keep getting error 2203

    I haven't been able to get onto my itunes for about 2/3 weeks now. i keep getting error messages come up. I have just got a new iphone and i can't even synch everything becuae i can't get onto itunes. I'm so not technical and i don't know what to do,

  • How to import data to a CAF core application

    Hello,   I've made an application in CAF (Using CAF Core). After that, I need to create manually all the data of the business objects. In /caf UI I can create new elements but one on one. There is a way for doing a mass import of data to a CAF Busine

  • Cant drag and drop in Mac mail

    So in Mac Mail, I used to be able to drag an email address from the to: line to the cc: line.  I can no longer do this.  Also, I can no longer drag an attachment from the body of an email to the desktop.  I can drag from the desktop to an email but n