Lost system sounds, then all sound gone even after installing a Live! 24-bit ca

I'm having a migraine over a computer at work. It has Windows Xp Pro installed as the OS, and originally had an integrated sound card. At some point, before I was even hired in, the system sounds stopped playing. The BIOS for the machine showed that sounds were On. The Windows Default sound scheme was selected, nothing was muted, volume was cranked, no system sounds. When you even tried to test system sounds in Control Panel>Sounds and Audio Devices>Sounds Tab, the Play button was greyed out. At one points CD's and other sounds could be played. Now nothing plays, with an error stating the device is not working properly, or is in use. So today I installed a SoundBlaster Li've! 24-bit PCI card. Card went in, installed all the drivers, installed all software from the install CD, opened the Creative sound manager to test the speakers. Clicked the 'Channel' button and 'Left Channel' was heard from the left speak, and 'Right Channel' from the right. Clicked the noice button, both speakers played noise. So card works and speakers work far as I know. However same old story with system sounds and any other sound, no matter the sound file type. Cannot play music from a CD. I've tried disabling the old integrated sound device, still no luck. I've never had this much trouble over sound, and of course as luck would have it the machine is for a user with a ton of sensiti've and very important data so I want wiping the system to be an extreme last resort (the user is also important enough to bother with the demand for sound for the sole purpose of hearing the .wav sound played when Outlook gets a new e-mail otherwise I would not have spent more then 5 seconds dealing with this.) Anyone have any tiny clue as to what could effecti'vely tell a machine it's not allowed to play any sound whatsoever?

well.....in what ways it isn't good and what are you comparing it with?

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