Lost the ability to Spotlight Index my Time Machine drive
I have an external, Firewire Time Machine drive which has been working without problems up to now. This evening I had a backup which hung up in the "preparing" stage (no file transfers begun yet). When I went to look in the console, there was a device error apparently related to trying to detect the powered-on state of my Time Machine drive. Apparently Time Machine did not handle this gracefully. In the course of trying to clear that I got into a state where I had to force shutdown of the system (holding the power button). (I accidentally clicked on the Time Machine icon which got hung up trying to display the histories, and left me with no access to the Desktop....)
Things appeared to check out fine when I brought the machine back up (including Verify Disk of both the main and Time Machine drives and Repair Permissions of the main drive), and I finally did a Back Up Now in Time Machine. Due to the forced shut down, this became a "Deep Traversal" "preparing"stage. We'll I've seen those before, so no worries. However it lasted quite a bit longer than it should, at which point I noticed that Spotlight was indexing the Time Machine drive.
So at this point I dragged the Time Machine into the Spotlight Privacy list. Rather than going away completely as I expected, the indexing of the Time Machine drive apparently went into some sort of clean-up phase that said it was still indexing for another 5 minutes (where it had, just prior, said it was going to be indexing for another 2 hours). The progress bar advanced normally as if it really did do 5 minutes more of indexing of the Time Machine drive. I've not seen this before
When that finished, the backup which had been "preparing" during all of this also finished "preparing", transferred the several MB of files I expected, and finished normally. There were no errors in the console related to any of this.
I rebooted, and once again did a pair of Disk Verifies and a Repair Permissions without problems. Opened up the console to track things, and poked around in the Time Machine. All was normal as far as I can tell. I also explored the Time Machine drive via the Finder. No problems.
So I now went into Spotlight Privacy and removed the Time Machine drive from the privacy list expecting it to do the re-indexing I had stopped above. Spotlight started indexing the drive and a couple seconds later it stopped. I tried again -- into and out of privacy -- same result, a couple seconds of indexing and then it stopped.
At this point I noticed the console was saying I had some bus errors in the I/O system, and that's what was terminating the md worker process and stopping the indexing.
So I shut down, unplugged the Time Machine drive, and went through my maintenance ritual.
I reset the PMU (this is a powerbook), reset PRAM, booted once in Safe Mode, booted normally, and ran Disk Utility again to Verify and Repair Permissions on the main hard drive. All of that went without a hitch. No failures, faults or funnies.
I ran through the list of Applications I use, keeping an eye on the console. Again no problems.
So I shut down, plugged the Time Machine drive back in and booted back up. I put the drive into Spotlight Privacy and turned off Time Machine backups. I then did a Verify Disk on that drive. No problems. I went into the Time Machine history display. No problems. And no problems looking at it in the Finder either. In particular, no bus errors or anything else funny in the console.
I rebooted and did a new Back Up Now. It completed without problems. It was another Deep Traversal backup due to the Safe Mode Boot, but it went without a hitch. I rebooted and did another Back Up Now and got a normal speed incremental backup again without a hitch. The bottom line is that as far as I can see that Time Machine drive is working just fine.
So I went into Spotlight Privacy and removed it from the list. Once again it started to index and stopped in a couple seconds. But this time there were NO Console error messages.
I moved my main hard drive into Spotlight Privacy and removed it and it re-indexed from scratch just fine. Tried again with the Time Machine drive -- indexing stopped in a couple of seconds with no message in the Console. Spotlight searches find all the right stuff in the main drive. Spotlight and finder searches find only the top level Time Machine folders in the Time Machine drive.
I also tried removing the Spotlight plist from my account's Library / Preferences. Spotlight created a new plist as expected but it still won't index that darned Time Machine drive.
Apparently there is something left over from when I originally aborted the Spotlight indexing of that drive which is causing Spotlight to think it has no work to do. I'm not seeing any I/O errors of any sort any more (I think my maintenance pass took care of that) and Time Machine backups and history access continue to work just fine. And again, the Time Machine disk Verifies just fine.
So I've run out of things to try.
Is there a hidden file that I need to remove from that drive so that Spotlight no longer thinks it already has it indexed?
--Bob
Well unfortunately the command
sudo mdutil -E /Volumes/MyDiskName
didn't help.
The command itself echoed the name of the volume and then said "Indexing Enabled", which looked good. But the Spotlight indexing stopped after a couple seconds. The Console reported the Terminal sudo command and nothing else.
I tried moving the Time Machine drive in and out of Spotlight privacy and once again the indexing started and stopped a couple seconds later with no Console messages.
I then tried another trick I've learned to make Spotlight indexing happen which is to do a Finder search for, say, all folders (limited to the one drive) via Command-f and while Including both System Files and files both Visible and Invisible. And indeed Spotlight indexing started but again stopped a few seconds later.
However, this time there were console messages and a crash report.
The Console shows (with personal information x'ed out):
12/31/07 1:30:38 PM mds[28] (/)(Error) IndexCI in openindex_filelazy:open file error: 2, 0.indexGroups
12/31/07 1:30:41 PM ReportCrash[146] Formulating crash report for process mds[28]
12/31/07 1:30:42 PM com.apple.launchd[1] (com.apple.metadata.mds[28]) Exited abnormally: Bus error
12/31/07 1:30:42 PM com.apple.launchd[1] (0x10ba40.mdworker[96]) Exited: Terminated
12/31/07 1:30:42 PM com.apple.launchd[1] (0x1004a0.mdworker[108]) Exited: Terminated
12/31/07 1:30:42 PM mds[147] (/Volumes/Xxxxxx Time Machine/.Spotlight-V100/Store-V1/Stores/80F3EC85-D77A-49FE-8BDC-BB7C3B3EC1CF)(E rror) IndexCI in ContentIndexOpenBulk:Unclean shutdown of /Volumes/Xxxxxx Time Machine/.Spotlight-V100/Store-V1/Stores/80F3EC85-D77A-49FE-8BDC-BB7C3B3EC1CF/0. ; needs recovery
12/31/07 1:30:43 PM ReportCrash[146] Saved crashreport to /Library/Logs/CrashReporter/mds2007-12-31-133038Xxxxxx-Xxxxxx-Computer.crash using uid: 0 gid: 0, euid: 0 egid: 0
The Crash Report reads as follows (again with personal information x'ed out):
Process: mds [28]
Path: /System/Library/Frameworks/CoreServices.framework/Frameworks/Metadata.framework /Support/mds
Identifier: mds
Version: ??? (???)
Code Type: PPC (Native)
Parent Process: launchd [1]
Date/Time: 2007-12-31 13:30:38.746 -0500
OS Version: Mac OS X 10.5.1 (9B18)
Report Version: 6
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000030
Crashed Thread: 15
Thread 0:
0 libSystem.B.dylib 0x92ed39d8 machmsgtrap + 8
1 libSystem.B.dylib 0x92eda8fc mach_msg + 56
2 com.apple.CoreFoundation 0x90214664 CFRunLoopRunSpecific + 1828
3 mds 0x00059ab8 0x1000 + 363192
4 mds 0x0000cfa0 0x1000 + 49056
5 mds 0x00005580 0x1000 + 17792
Thread 1:
0 libSystem.B.dylib 0x92ed39d8 machmsgtrap + 8
1 libSystem.B.dylib 0x92eda8fc mach_msg + 56
2 com.apple.CoreFoundation 0x90214664 CFRunLoopRunSpecific + 1828
3 mds 0x00059ab8 0x1000 + 363192
4 mds 0x0005987c 0x1000 + 362620
5 com.apple.Foundation 0x969c5d9c _NSThread__main_ + 1004
6 libSystem.B.dylib 0x92f15bf8 pthreadstart + 316
Thread 2:
0 libSystem.B.dylib 0x92ed39d8 machmsgtrap + 8
1 libSystem.B.dylib 0x92eda8fc mach_msg + 56
2 com.apple.CoreFoundation 0x90214664 CFRunLoopRunSpecific + 1828
3 mds 0x00059ab8 0x1000 + 363192
4 mds 0x0005987c 0x1000 + 362620
5 com.apple.Foundation 0x969c5d9c _NSThread__main_ + 1004
6 libSystem.B.dylib 0x92f15bf8 pthreadstart + 316
Thread 3:
0 libSystem.B.dylib 0x92ed39d8 machmsgtrap + 8
1 libSystem.B.dylib 0x92eda8fc mach_msg + 56
2 com.apple.CoreFoundation 0x90214664 CFRunLoopRunSpecific + 1828
3 mds 0x00059ab8 0x1000 + 363192
4 mds 0x0005987c 0x1000 + 362620
5 com.apple.Foundation 0x969c5d9c _NSThread__main_ + 1004
6 libSystem.B.dylib 0x92f15bf8 pthreadstart + 316
Thread 4:
0 libSystem.B.dylib 0x92ed39d8 machmsgtrap + 8
1 libSystem.B.dylib 0x92eda8fc mach_msg + 56
2 com.apple.CoreFoundation 0x90214664 CFRunLoopRunSpecific + 1828
3 mds 0x00059ab8 0x1000 + 363192
4 mds 0x0005987c 0x1000 + 362620
5 com.apple.Foundation 0x969c5d9c _NSThread__main_ + 1004
6 libSystem.B.dylib 0x92f15bf8 pthreadstart + 316
Thread 5:
0 libSystem.B.dylib 0x92ed39d8 machmsgtrap + 8
1 libSystem.B.dylib 0x92eda8fc mach_msg + 56
2 com.apple.CoreFoundation 0x90214664 CFRunLoopRunSpecific + 1828
3 mds 0x00059ab8 0x1000 + 363192
4 mds 0x0005987c 0x1000 + 362620
5 com.apple.Foundation 0x969c5d9c _NSThread__main_ + 1004
6 libSystem.B.dylib 0x92f15bf8 pthreadstart + 316
Thread 6:
0 libSystem.B.dylib 0x92eda3ec _semwaitsignal + 12
1 libSystem.B.dylib 0x92f16fa0 pthread_condwait + 1580
2 mds 0x00009648 0x1000 + 34376
3 libSystem.B.dylib 0x92f15bf8 pthreadstart + 316
Thread 7:
0 libSystem.B.dylib 0x92ee0ea0 read$UNIX2003 + 12
1 mds 0x000091b4 0x1000 + 33204
Thread 8:
0 libSystem.B.dylib 0x92f15438 kevent + 12
1 mds 0x0007e584 0x1000 + 513412
Thread 9:
0 libSystem.B.dylib 0x92ed39d8 machmsgtrap + 8
1 libSystem.B.dylib 0x92eda8fc mach_msg + 56
2 com.apple.CoreFoundation 0x90214664 CFRunLoopRunSpecific + 1828
3 mds 0x00059ab8 0x1000 + 363192
4 mds 0x0005987c 0x1000 + 362620
5 com.apple.Foundation 0x969c5d9c _NSThread__main_ + 1004
6 libSystem.B.dylib 0x92f15bf8 pthreadstart + 316
Thread 10:
0 libSystem.B.dylib 0x92ed39d8 machmsgtrap + 8
1 libSystem.B.dylib 0x92eda8fc mach_msg + 56
2 com.apple.CoreFoundation 0x90214664 CFRunLoopRunSpecific + 1828
3 mds 0x00059ab8 0x1000 + 363192
4 mds 0x0005987c 0x1000 + 362620
5 com.apple.Foundation 0x969c5d9c _NSThread__main_ + 1004
6 libSystem.B.dylib 0x92f15bf8 pthreadstart + 316
Thread 11:
0 libSystem.B.dylib 0x92ed39d8 machmsgtrap + 8
1 libSystem.B.dylib 0x92eda8fc mach_msg + 56
2 com.apple.CoreFoundation 0x90214664 CFRunLoopRunSpecific + 1828
3 mds 0x00059ab8 0x1000 + 363192
4 mds 0x0005987c 0x1000 + 362620
5 com.apple.Foundation 0x969c5d9c _NSThread__main_ + 1004
6 libSystem.B.dylib 0x92f15bf8 pthreadstart + 316
Thread 12:
0 libSystem.B.dylib 0x92ed39d8 machmsgtrap + 8
1 libSystem.B.dylib 0x92eda8fc mach_msg + 56
2 com.apple.CoreFoundation 0x90214664 CFRunLoopRunSpecific + 1828
3 mds 0x00059ab8 0x1000 + 363192
4 mds 0x0005987c 0x1000 + 362620
5 com.apple.Foundation 0x969c5d9c _NSThread__main_ + 1004
6 libSystem.B.dylib 0x92f15bf8 pthreadstart + 316
Thread 13:
0 libSystem.B.dylib 0x92ed39d8 machmsgtrap + 8
1 libSystem.B.dylib 0x92eda8fc mach_msg + 56
2 com.apple.spotlight.index 0x00207f0c _handleExceptions + 208
3 libSystem.B.dylib 0x92f15bf8 pthreadstart + 316
Thread 14:
0 libSystem.B.dylib 0x92ed39d8 machmsgtrap + 8
1 libSystem.B.dylib 0x92eda8fc mach_msg + 56
2 com.apple.CoreFoundation 0x90214664 CFRunLoopRunSpecific + 1828
3 mds 0x00059ab8 0x1000 + 363192
4 mds 0x0005987c 0x1000 + 362620
5 com.apple.Foundation 0x969c5d9c _NSThread__main_ + 1004
6 libSystem.B.dylib 0x92f15bf8 pthreadstart + 316
Thread 15 Crashed:
0 com.apple.spotlight.index 0x002046cc ContentIndexContainsContentByDocId + 204
1 com.apple.spotlight.index 0x00164358 QueryFunctionCallbackContext::findContent(db_obj*, __CFString const*, char*, int) + 244
2 com.apple.spotlight.index 0x001634d0 qpContentIndexMatch(datastoreinfo*, dblazyobj*, query_piece*, void*, int) + 328
3 com.apple.spotlight.index 0x0015587c comparefile_againsttree + 828
4 com.apple.spotlight.index 0x00155d30 comparefile_againsttree + 2032
5 com.apple.spotlight.index 0x00155d5c comparefile_againsttree + 2076
6 com.apple.spotlight.index 0x001e307c -[SISearchCtx isObjectInQuery:withQuery:shortcut:] + 144
7 com.apple.spotlight.index 0x001fa268 -[SISearchCtx_FSWalk performSearch:] + 996
8 com.apple.spotlight.index 0x001e2cbc -[SISearchCtx executeSearchContextCracked_2:jobNum:] + 136
9 com.apple.spotlight.index 0x00177e80 siwork_queueprocess + 752
10 com.apple.spotlight.index 0x0017811c sischeduleronce + 356
11 com.apple.spotlight.index 0x0017816c sischeduleronce + 436
12 com.apple.spotlight.index 0x001784f8 sischeduler_run_waitingtimeout + 640
13 com.apple.spotlight.index 0x0016529c runLoop + 72
14 com.apple.spotlight.index 0x00165308 query_runLoop + 32
15 libSystem.B.dylib 0x92f15bf8 pthreadstart + 316
Thread 15 crashed with PPC Thread State 32:
srr0: 0x002046cc srr1: 0x0200f030 dar: 0x00000030 dsisr: 0x40000000
r0: 0x002046a4 r1: 0xf09a4380 r2: 0x00000000 r3: 0x00000000
r4: 0xf09a43c0 r5: 0x00000000 r6: 0x000074d1 r7: 0x00000000
r8: 0x003fc080 r9: 0x00000000 r10: 0x00000000 r11: 0x44000444
r12: 0x92ede094 r13: 0x00000000 r14: 0x00000000 r15: 0x00373410
r16: 0x00000000 r17: 0x00239e98 r18: 0x00000001 r19: 0x00227b9c
r20: 0x00000000 r21: 0x00245554 r22: 0x00000001 r23: 0x00000001
r24: 0x00000000 r25: 0x00000005 r26: 0x00000000 r27: 0x00000000
r28: 0x00000000 r29: 0x00000005 r30: 0xf09a43c0 r31: 0x00204610
cr: 0x24000444 xer: 0x20000004 lr: 0x002046a4 ctr: 0x92ede094
vrsave: 0x00000000
Binary Images:
0x1000 - 0xc1ffb mds ??? (???) <af9cc958b4b030835101ff024186c7d3> /System/Library/Frameworks/CoreServices.framework/Frameworks/Metadata.framework /Support/mds
0xde000 - 0xe0ffd com.apple.MDSChannel 1.0 (1.0) /System/Library/PrivateFrameworks/MDSChannel.framework/Versions/A/MDSChannel
0x139000 - 0x23fffb com.apple.spotlight.index 10.5.0 (398.1) <5843125c709dd85f22f9bd42744beea5> /System/Library/PrivateFrameworks/SpotlightIndex.framework/Versions/A/Spotlight Index
0x1ca9000 - 0x1caaffc liblangid.dylib ??? (???) <5f078ac1f623f5ce432ea53fc29338c0> /usr/lib/liblangid.dylib
0x2198000 - 0x22bdffb libmecab.1.0.0.dylib ??? (???) <cd875e74974e4ec3a0b13eeeb236fa53> /usr/lib/libmecab.1.0.0.dylib
0x8fe00000 - 0x8fe309d3 dyld 95.3 (???) <a7be977c203ec5c76b2f25a7aef66554> /usr/lib/dyld
0x90123000 - 0x9016effb com.apple.Metadata 10.5.0 (398) <b6bb1fd5a7a9135f546b2d8cbd65eafc> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x901ab000 - 0x902d0ff3 com.apple.CoreFoundation 6.5 (476) <9073c2bfdf6842562c8b7f0308109c02> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x9060a000 - 0x90612fff libbsm.dylib ??? (???) <c1fca3cbe3b1c21e9b31bc89b920f34c> /usr/lib/libbsm.dylib
0x90683000 - 0x90688ff6 libmathCommon.A.dylib ??? (???) /usr/lib/system/libmathCommon.A.dylib
0x90757000 - 0x907d2fff com.apple.SearchKit 1.2.0 (1.2.0) <1b448fbae02460eae76ee1c6883f45d6> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x9088a000 - 0x9090ffff libsqlite3.0.dylib ??? (???) <7b379cb4220346e99c32c427d4539496> /usr/lib/libsqlite3.0.dylib
0x90aa7000 - 0x90ab5fff libz.1.dylib ??? (???) <1a70dd3594a8c5ad39d785af5da23237> /usr/lib/libz.1.dylib
0x90b50000 - 0x90be2fff com.apple.framework.IOKit 1.5.1 (???) <591b8b0cc4261db98a6e72e38eef5f9a> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x91105000 - 0x9116cffb libstdc++.6.dylib ??? (???) <a4e9b10268b3ffac26d0296499b24e8e> /usr/lib/libstdc++.6.dylib
0x9116d000 - 0x912b5ff3 libicucore.A.dylib ??? (???) <250daed2fb2e6bf114480e2e4da0728b> /usr/lib/libicucore.A.dylib
0x91c3c000 - 0x91d32ffc libiconv.2.dylib ??? (???) <05ae1fcc97404173b2f9caef8f8be797> /usr/lib/libiconv.2.dylib
0x91d3a000 - 0x91db4ffd com.apple.CFNetwork 220 (221) <00b882d3d3325526b78ded74880759fe> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x9236a000 - 0x92382ffb com.apple.DictionaryServices 1.0.0 (1.0.0) <fe37191e732eeb66189185cd000a210b> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x92383000 - 0x9238effb libgcc_s.1.dylib ??? (???) <ea47fd375407f162c76d14d64ba246cd> /usr/lib/libgcc_s.1.dylib
0x92742000 - 0x92769fff libxslt.1.dylib ??? (???) <3700d04090629deddb436aa2d516c56d> /usr/lib/libxslt.1.dylib
0x92777000 - 0x92860fff libxml2.2.dylib ??? (???) <6f383df1e1e775be0158ba947784ae13> /usr/lib/libxml2.2.dylib
0x928aa000 - 0x928b9fff com.apple.DSObjCWrappers.Framework 1.2 (1.2) <2411674c821a8907449ac741ce6a40c3> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x92a17000 - 0x92afafeb libobjc.A.dylib ??? (???) <4a90e315bd1718c3f5ae09ee6c23e36c> /usr/lib/libobjc.A.dylib
0x92afb000 - 0x92bc9ff7 com.apple.CoreServices.OSServices 210.2 (210.2) <bad4943629f870d305f2bc7c6dfffe2d> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x92bde000 - 0x92dbfffb com.apple.security 5.0.1 (32736) <15632bf9bbdb223194b3d79a2e48e02d> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x92e9a000 - 0x92ec5ff7 libauto.dylib ??? (???) <c1f2bd227817ad7c7bf29ec74729ac7c> /usr/lib/libauto.dylib
0x92ed2000 - 0x9306bfe3 libSystem.B.dylib ??? (???) <8a6cd873dfa7ada786efac188f95ed1b> /usr/lib/libSystem.B.dylib
0x931a7000 - 0x934a7ff3 com.apple.CoreServices.CarbonCore 783 (783) <fd2acaf23e95472f78b8a077fa039986> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x946f2000 - 0x9472afff com.apple.SystemConfiguration 1.9.0 (1.9.0) <d925dde7699e6231c88a41b0254a7591> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x94933000 - 0x9494eff3 com.apple.DirectoryService.Framework 3.5 (3.5) <3246a5d1c6a3d678798a90e8c5cd3677> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x9494f000 - 0x9494fffa com.apple.CoreServices 32 (32) <42b6dda539f7411606187335d9eae0c5> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x94c68000 - 0x94c9dfff com.apple.AE 402 (402) <a4b92c8ac89cc774b85fb44c48b9d882> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x96831000 - 0x9683afff com.apple.DiskArbitration 2.2 (2.2) <9c8f8ade43fa25b32109ef9dcc0cb5d5> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x9683b000 - 0x968d1ff7 com.apple.LaunchServices 286 (286) <a3a0b2af862e9a8945072f8cb523678f> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x969bc000 - 0x96c00ffb com.apple.Foundation 6.5.1 (677.1) <4152239382fb0f48abbcbf35bd04afa6> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0xfffec000 - 0xfffeffff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff8000 - 0xffff9703 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib
Apparently the mdutil command didn't actually delete the Spotlight index file which is causing the problem, or at least didn't leave the indexing files in a consistent, empty state to start indexing over again. I may have to Erase this Time Machine disk and start over.
I should point out that except for Spotlight indexing this disk is otherwise working just fine. It passes Verify Disk with no errors and both new Time Machine backups and viewing and restoring via Time Machine and Finder work without problem.
Any suggestions before I just Erase the disk and start over with a new backup?
--Bob
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I understand why backups are indexed: the ability to use Spotlight from within Time Machine is a fantastic feature. But the method by which this index is created does not make sense where a Time Capsule is in use (or indeed most networked storage, but since many configurations are officially unsupported let's just keep this discussion focused on the officially approved one!).
Typically (from my sample size of 1), a complete system backup is of the order of 100GB; however, after the initial backup is complete, Time Machine only needs to copy modified files to the backup drive, which can lead to very small and fast subsequent backups: unchanged files are created in-situ with a hardlink to the existing copy on the backup drive.
A problem arises when, after a backup completes, Spotlight attempts to index the changes to the backup drive: it appears that it inspects every unindexed file (involves transfer to the local machine) including such unmodified/hardlinked files. This therefore gives rise to a situation where a backup that writes only a few kilobytes to the backup drive results in Spotlight reading hundreds of gigabytes from that drive.
Even with a throughput of 100Mbps, this would take close to an hour and a half (in reality, especially over wireless networks, it takes many hours); meanwhile Time Machine reaches its next scheduled backup and cannot proceed until Spotlight has finished indexing.
Altogether, this appears to render Time Capsules useless for system backup (unless one is connected via gigabit ethernet, which is neither a requisite nor a desirable constraint). One does not need to look far to see how many users this issue is affecting.
In previous versions of OS X, one could workaround this issue by disabling Spotlight indexing of the backup volume; however, since Lion (or Snow Leopard?), this is no longer possible.
To my mind, the design is flawed - some might call it a "bug": there should be a more efficient method of indexing drives, especially networked ones (ideally avoiding the redundancy of reindexing hardlinked files). At worst, Time Machine could provide to Spotlight all the metadata it requires for the entire backup: thus avoiding the need for Spotlight to read such files from the backup volume.
...or have I misunderstood something?nickety wrote:
I understand why backups are indexed: the ability to use Spotlight from within Time Machine is a fantastic feature.
That's not the reason; Time Machine requires the indexing in order to work, especially for the "Star Wars" display.
Altogether, this appears to render Time Capsules useless for system backup
That's not normal; you have something else wrong, possibly a corrupt index. See the pink box in #D2 of Time Machine - Troubleshooting.
In previous versions of OS X, one could workaround this issue by disabling Spotlight indexing of the backup volume
Not really. The backups were still indexed; you just didn't get a message. See the note in item 2 here: http://docs.info.apple.com/article.html?path=Mac/10.6/en/8991.html -
Lost the ability to spell check on all applications
I recently updated my system to Mavericks 10.9.4, since then I have lost the ability for spell checking in all applications. Check spelling while I type is not working and I am unable to check spelling manually through the app menus. Skype, Facebook, Notepad.. you name it, spelling correction functionality is no bueno. Has anyone ever heard of this? I have tried changing languages, booting in safe mode... the only thing I did notice was that the box to check "correct spelling automatically" won't stay checked, but clearly something else is wrong.
1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off merely by the seeming complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the behest of a stranger. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 ` route -n get default|awk '/e:/{print $2}' ` 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;5p;6p;8p;12p;' ' {sub(/^ +/,"")};NR==6;NR==13&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/root/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/ { next;} /(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/ { next;} /%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]" "$1;b=b$1;} END { if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|POSIX sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' /^ +[NP].+ =/h;/^( +D.+[{]|[}])/{ g;s/.+= //p;};' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' '" L*/P*/*loginit*' 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' -i4TCP:0-1023 com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;A2 0 $((N1+1)) 2;C0;A1 0 $N1 1;C0;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D13 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
8. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start Time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
12. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
Help!
Probably you have never experienced this, but I have lost the ability to iMessage.
When I try to turn on iMessage, it tells me that "an error occurred while trying to turn on iMessage."
It's not a huge deal, but people with iPhones can't text me back unless they try to re-send after finding out that their message wasn't delivered.
Help!
I think I have gone through every support option available, short of
Scheduling an appointment at the Genius Bar. But I have been to the store three times in the last three weeks.
To solve a different problem, the folks at the store replaced my iPhone 4S.
I came home and loaded my backup onto the new phone. Everything EXCEPT iMessage seems to be working great.
I would really appreciate any feedback...Help!
Probably you have never experienced this, but I have lost the ability to iMessage.
When I try to turn on iMessage, it tells me that "an error occurred while trying to turn on iMessage."
It's not a huge deal, but people with iPhones can't text me back unless they try to re-send after finding out that their message wasn't delivered.
Help!
I think I have gone through every support option available, short of
Scheduling an appointment at the Genius Bar. But I have been to the store three times in the last three weeks.
To solve a different problem, the folks at the store replaced my iPhone 4S.
I came home and loaded my backup onto the new phone. Everything EXCEPT iMessage seems to be working great.
I would really appreciate any feedback... -
Itunes seems to have lost the ability to play purchased video
Before posting here, I've searched all over the place for a solution to this problem, I found many people who have very similar issues, some solved them, but their solutions haven't worked for me, others with problems closer to how'd I'd describe mine have yet to find a solution
My problem is, when I try to watch purchased tv shows, the video playback is horribly choppy. Most of the time it's like watching a screenshot with audio. (audio plays fine). I've tried all the suggestions of disabling direct3d etc to no avail. I have a brand new pretty beefy system that should have no problems running the video at all. The oddest thing though, is that early today the video worked fine, which confirms that it's not hardware insufficiency. After downloading 2 shows this evening, I watched them with perfectly smooth playback. After getting a few more tv shows, itunes suddenly lost the ability to playback smoothly, even after closing, opening itunes again, rebooting my computer, none of it helped. The only thing left to try which I will try if nobody has any idea what the problem might be, is to completly uninstall itunes and try reinstalling it again, since earlier the playback was fine.
Has anyone else encountered anything at all like this? Nothing about my system has changed since earlier this evening, I already had the most recent version of itunes when everything was working fine. No display drivers or any of that has changed. It was only a matter of a few minutes between smooth playback and where my itunes perminatly lost the ability to playback video properly.
I appoligize for the long winded message but I wanted to cover all the bases so people don't end up suggesting stuff I've already tried. The only clue that might be related is during download of one of the shows Windows Vista popped up the message that itunes had stop working, and I could try and find a solution or close the application. I just closed itunes and opened it again. Everything seemed fine but it may be (not positive though) that it was immediatly after that that the video nolonger played properly.Post in the iTunes Windows section. This is the iTunes Mac area.
Make sure that your Quicktime is up to date.
MJ -
Itunes seems to have lost the ability to play purchased videos
Before posting here, I've searched all over the place for a solution to this problem, I found many people who have very similar issues, some solved them, but their solutions haven't worked for me, others with problems closer to how'd I'd describe mine have yet to find a solution
My problem is, when I try to watch purchased tv shows, the video playback is horribly choppy. Most of the time it's like watching a screenshot with audio. (audio plays fine). I've tried all the suggestions of disabling direct3d etc to no avail. I have a brand new pretty beefy system that should have no problems running the video at all. The oddest thing though, is that early today the video worked fine, which confirms that it's not hardware insufficiency. After downloading 2 shows this evening, I watched them with perfectly smooth playback. After getting a few more tv shows, itunes suddenly lost the ability to playback smoothly, even after closing, opening itunes again, rebooting my computer, none of it helped. The only thing left to try which I will try if nobody has any idea what the problem might be, is to completly uninstall itunes and try reinstalling it again, since earlier the playback was fine.
Has anyone else encountered anything at all like this? Nothing about my system has changed since earlier this evening, I already had the most recent version of itunes when everything was working fine. No display drivers or any of that has changed. It was only a matter of a few minutes between smooth playback and where my itunes perminatly lost the ability to playback video properly.
I appoligize for the long winded message but I wanted to cover all the bases so people don't end up suggesting stuff I've already tried. The only clue that might be related is during download of one of the shows Windows Vista popped up the message that itunes had stop working, and I could try and find a solution or close the application. I just closed itunes and opened it again. Everything seemed fine but it may be (not positive though) that it was immediatly after that that the video nolonger played properly.I'm going to take a wild guess and say that you have a SATA controlled hard drive. Apparently, there's some kind of bug with SATA disks and Vista and Quicktime/itunes video...and possibly Nvidia is involved as well.
The workaround is sticking the video on a flash drive in order to play it (because that avoids the SATA controller and thus bypasses the issue). It's a crappy workaround, IMO...and I'm not spending another cent on iTunes videos until the issue is actually fixed. -
I've lost the ability to grab the corners of boxes and scale...Help!
Mac based, Illustrator CS3. I've suddenly lost the ability to grab the corners of boxes and scale in illustrator - i must have accidentally turned something off - can someone tell me what i did worng and how to fix it? It's driving me crazy to scale mechanically. I want to grab and drag! Please? Thank you!Mac
Hit these keys Command Shift B at the same time
It is a toggle for View. Show/Hide Bounding Box
The most common accident in Illustrator everyone does this.
Also be aware of command H for hide edges another accident often happens. -
Has anyone else lost the ability with the SI app to get to the news and scores link?
Lost the ability to link to SI com now that the app magazine has moved to the newstand. Any ideas?
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Turn all extensions OFF and test. If the problem is resolved, turn extensions back ON and then disable them one or a few at a time until you find the culprit. -
HT3529 I've lost the ability to create and reply to iMessages as no keypad function showing
I've lost the ability to create and reply to iMessages as there is no keypad function available.
First, try resetting your phone:
Press the Sleep/Wake button & Home button at the same time, keep pressing until you see the Apple logo, then release. -
I have an iPhone 4s in the UK with EE, I recently upgraded to iOS 8 and lost the ability to access cellular data.
I've upgraded to iOS 8.0.2 with no improvement.
I've reset network settings on both versions with no positive result.
I can't rollback to iOS 7 as apple has stopped signing the build.
I realise the 4s is fairly old tech but this experience has been quite time consuming and incredibly frustrating as I still haven't managed to resolve the issue. I had been holding back to upgrade to the new generation of iPhone but this experience and the negative press has made me seriously consider other options.Here is what you can try,
Hold both the power and home buttons until the device powers off, may take 10sec. Let go of both as soon as screen goes black.
Open itunes on your computer and plug in your cable to the computer but NOT the phone.
Once itunes is open hold down the home button on phone and plug in cable and continue holding home button until you see the connect to iTunes logo on screen. iTunes will give a msg that a device has been detected in recovery mode. Now select restore and do not disconnect until you see your device in iTunes again. -
Lost the ability to connect to both WiFi and Bluetooth on my iPhone 4S. Any suggestions on how to fix the problem?
Have you followed http://support.apple.com/kb/TS1559 ?
Also try settings>general>reset>reset all settings
If you have followed that article and restored your phone and set it up as new and you're still having that issue you may call and explain you followed the article and are still having the problem. Most likely they will either set up a replacement for you. If they ask you to set up the one time phone support agreement, and they assist you with a restore again, they won't bill you if they end up having to repair it. -
Lost the ability to capitalize one letter on the keyboard
I have lost the ability to type a capital "I" on my keyboard. The only way I am able to type it here (or any other application) is to press the key caps button. I don't know if it makes any difference or not, but I changed a keyboard shortcut earlier in the day (but it did not involve the keystrokes "Shift" or "I". Any help is appreciated.
did you ever figure this out/ i can't use the 'at' sign for emails, i can't use the question mark, anything that requires a shift key, it; not the speech thing and i returned everything to default. the shift key on either side of the key board makes the entire screen disappear to the left, hit shift key again, it comes back. i don't think i got a crumb under each shift key.
i am very discouraged with this new macbook pro os. i was raised on mac until os 7 and changed to windows for medical software. i just had to return to macs and now i'm just cussing like crazy all the time. -
Hi Everybody,
I use an Epson Stylus Office BX320FW printer with my IMac. Since upgrading OSX, I have lost the ability to print and scan. I have downloaded printer drivers from both Epson and Apple. I am using the printer in wifi mode but can not get it print or scan. How do I uninstall the Epson software and start all over again?
nickel_man_65Not using any mouse pad, I have a very smooth desktop. But I just tried to use a sheet of A4 printing paper, but no result, the problem persisted.
Someone on this forum suggested, that USB3 may interfere with the magic mouse.
I have 2 LaCie HDD's about 70 cm away from the mouse, I use them on Thunderbolt. But in operation or not - the result is the same, the mouse plays up! Just now I was clicking the desktop and the mouse created a new folder!!
Thanks for the advice, Bee
Cheers, Gerd -
The sheet I am working on has lost the ability for me to scroll to the first few columns. I can't see the columns A & B but if I cut and paste the table to a new sheet, the columns I am missing will travel to the new sheet. I have charts and other stuff related the the original table so I need to figure out why I can only see from column C forward. I tried to "UNHIDE" the columns but the function doesn't seem to recognise that there are columns missing. Has this happened to others and how did you fix it?
I've seen it happen before, or at least it sounds something like what I've seen before. The table somehow gets into the margins of the page and the app doesn't know how to deal with it. Go into Print View and try moving the table away from the left side ofthe page. You might have to change content size or resize the table to get it to correct (then put you can put them back the way you like).
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