Lost the Memo application

Tungsten T5
Windows Desktop (XP)
USB Hotsyncing
I have been doing Hotsync for years and today, I found out I just lost the Memo Application. It's nowhere to be found and in the Info folder, I can't even find it listed (e.g.. VersaMail is shown to have taken up 1216 K memory) implying it does not even exist in my T5. I tried to Hotsync with my Desktop but it stopped at Memos for more than 90 minutes. The Log did not register the Hotsyncing at all. Is there a way of recovering the lost data in Memos. I have a very bad feeling about this. Can anyone help? I am desperate!
Post relates to: Tungsten T5

Hi, and welcome to the Palm Support Community. Sorry to read about your stress.
Memos is a core application of the Palm Operating System, so if it is gone from your handheld then something has become corrupt or you managed to delete a critical file.
The only way to restore the Memos application will be to perform a Hard Reset. This will erase all data from the T5 and restore a fresh copy of the Palm OS including all of the core applications such as Memos. The downside to this is that all Memos which were on the handheld will be gone...so, if you don't have a copy of them on your desktop, then they are probably gone. But, the upside is that if you had a previously good Hotsync and a copy of your Memos resides on your desktop, then they will be restored when you first Hotsync after the Hard Reset.
This article discusses the various types of Reset for different Palm devices:
http://tinyurl.com/zlwza
Good luck, let us know how it turns out.
smkranz
I am a volunteer, and not an HP employee.
Palm OS ∙ webOS ∙ Android

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