Lost the voice over bt function after removing battery

I have a new Treo 800w and a new Plantronics 925 bt headset. I installed the voice over bt software, established a connection, and was able to use it to make voice calls (call john smith). I removed the battery to record serial numbers etc. When the Treo came back on, I reinstalled the voice software as advised. Now I can answer calls and talk using the headset, but I cannot get the voice commands to work again. I have not installed any third party software. Any suggestions?
Post relates to: Treo 800w (Sprint)
Message Edited by jadowd on 04-04-2009 06:28 AM
This question was solved.
View Solution.

Not sure why you re-installed the software again after a soft reset. Taking out the battery and re-inserting the battery is a soft reset. See the instructions in the article below for the hard reset procedure.
The program may have gotten corrupted when you installed over the top of the existing installiation.
Here is the statement from the download page regarding re-installing the patch.Effect of resets on this softwareIf you install the Voice Dialing over Bluetooth Download and perform a hard reset, you will need to re-install the Voice Dialing over Bluetooth Download.
If you install the Voice Dialing over Bluetooth Download and perform a soft reset, no action is necessary. The Voice Dialing over Bluetooth Download remains installed after a Soft Reset.
You may need to uninstall the program and re-install. The fastest way is to Hard reset the Treo and then re-install. the hard reset will erase all data on the Treo, so make sure you sync before hard resetting.
Here is the hard reset procedure for a Windows mobile Treo.
Click on the following link to the kb.palm.com webpage for the article regarding Resetting your Windows Mobile Treo smartphone.
http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=41108
Another option is to delete the application and then re-install without doing a hard reset.
Here is link to the article regarding deleting applications from your Windows Treo.
http://kb.palm.com/SRVS/NUA/launchKB.asp?c=41572 
For reference purposes, click on the following link for the support page for your device on the kb.palm.com webpage.
http://kb.palm.com/SRVS/NUA/launchTab.asp?t=home&fn=treo&mn=800w&cn=sprint
There are links on the page to the user guide, troubleshooting, how to's, downloads, etc.

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