Lost videos on iTunes.

I'm not sure if this is the right place to post this but I'll try anyway. Awhile ago I purchased 2 videos on iTunes and somehow they were deleted off of my iPod once I put them on there. Also, since then I have had to reinstall my operating system on my computer so all my purchases on iTunes have disappeared. However, when I view my account it shows the purchase history that I have bought these 2 videos. Is there any way I can retrieve these videos without purchasing them again?

Well, if you the video on your iPod is deleted and your hard drive is wiped clean and you didn't back them up. I don't think you can. What you can do, and this is based on luck, is to try to tell Apple about this and maybe they will let you re-download your purchase again (maybe). Well, anyway, here is the link so you can send them an email and ask if they would let you.
http://www.apple.com/support/itunes/store/video/

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