Lost Windows Media Player connection

After downloading eMusic's Download Manager, I lost my Windows Media Player connection.

Hi
Please find the weblinks given below might be helpful to resolve your issue.
Microsoft Fixit
How to Reinstall Windows Media Player in Windows 7 to Solve Problems
Let us know how it goes!
"I work for HP."
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****Please mark Accept As Solution if it solves your problem****
Regards
Manjunath

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    Dan(Sun Oct 19 2008 16:04:52 GMT-0400 (Eastern Daylight Time))>
    1. Click on Start.
    2. Click on Run.
    3. Type "regedit" and click Ok.
    4. Then Registry Editor window will open.
    5. Double click on HKEY_CURRENT_USER.
    6. Then click on +sign beside Software.
    7. Now delete all the folders which start with Palm.
    8. Also delete the folder called US robotics.
    9. Now Double click on HKEY_LOCAL_MACHINE.
    10. Then click on +sign beside Software.
    11. Now delete all the folders which start with Palm.
    LiveAssist Transcript
    [Print] Print [Copy] Copy [Email] Email [Close] Close
    chat id: 7f2a7664-50e8-40fb-8933-f82278d33b6d
    Problem: Palm Deskto & Windows Media Player?
    John_Collyer > I have my palm application directory installed to V:\PalmDesktop6App and the user data files installed to V:\jcollyer-files\PalmDataV6_001 This is a removable drive that I install on my work computer. I remove this drive and take it home with me. Doing this allows me the ability to keep my palm data secure but I can still use my computer at work to manage my palm data.
    If the V:\ drive is not mounted when I run palm desktop, Palm desktop messes up the "Path" regestry key:
    [HKEY_CURRENT_USER\Software\U.S. Robotics\Pilot Desktop\Core]
    "DesktopPath"="V:\\PalmDesktop6App\\"
    "HotSyncPath"="V:\\PalmDesktop6App\\Hotsync.exe"
    "Path"="V:\\jcollyer-files\\PalmDataV6_001"
    "UserConduitFolder"="C:\\Documents and Settings\\jcollyer\\Application Data\\HotSync\\Conduits"
    "PIMVersion"="6.1.0"
    "DesktopExe"="Palm.exe"
    @=""
    "Desktop Language"="ENG"
    "INSTALLDIR"="V:\\PalmDesktop6App\\"
    "VM_Username"="John Collyer"
    Dan > Hello John_Collyer, Thank you for contacting Palm Technical Support. My name is Dan. How may I help you?
    John_Collyer > When the key gets messed up it defaults to the standard palm desktop path:
    "C:\Documents and Settings\jcollyer\My Documents\Palm OS Desktop"
    I found this out because every time Windows Media player starts it tries to start Palm Desktop or the Palm Desktop install/remove program. I get a pop up window and progress bar that says “Palm Desktop by Access”. The only way to get rid of this pop up window is to shut down windows media player. So if my V: drive is not mounted just starting windows media player corrupts the user “Path” registry settings. It just so happens our work voicemail uses media player on the computer. I am using window media player 11.
    What the heck is going on? How can I stop Windows Media Player from triggering the palm desktop application? Better yet why does it even try?
    It does this when I simply open windows media player, even without a file. Just opening the Windows Media player application by it’s self causes this behavior.
    Dan > Please let me go through the information you have provided.
    John_Collyer > Ok standing by...
    Dan > I understand that you have issue with the Palm Desktop and windows Media player getting messed up .
    Dan > Sure I will guide with the issue .
    Dan > May I know since when you are facing the issue ?
    Dan > Please let me know the Operating System you are using. Is it Windows 95/98/ME/NT/2000/XP/Vista or MAC?
    John_Collyer > I had this problem from the first install about two weeks. I use PalmDesktop 4 with my T2 for years on a removable drive never had an issue. PD6 only allows me to set the user path during installation. So I have been having issues with the reg keys getting messed up for a while. I though just creating a .reg file to fix the problems was going to be simple till I found windows media player was trying to autostart palm software???
    John_Collyer > Windows XP SP3
    John_Collyer > I am a new owner of the Palm Centro not using the T2 with PD6
    Dan > Thank you for information .
    Dan > I got the issue .
    Dan > There are more than one version of the Palm software in the computer .
    John_Collyer > No only PD6 now
    Dan > That's reason the Drivers in the Registry are messing up and causing the issue .
    Dan > Okay .
    Dan > Do you have any data in the Palm Desktop ?
    John_Collyer > Yes, when the V: drive is mounted everything works great, perfect. Windows Media player even load without a hitch. I would even deal with the .reg fix work around I made to over write the registry. I still don't understand why the application tries to load when it is installed on the V: drive if the v: drive is not present. It has to be the install/uninstall .msi file that runs the Add/Remove programs feature in widows control panel. Why does any of this change the user path?
    Dan > I will explain you .
    Dan > The reason for change of the path is with the corrupted applications and computer settings .
    John_Collyer > Sorry, Why would the .msi file run if Windows Media is started?
    Dan > .MSI file is the supporting file for Windows Media player .
    Dan > That's reason for executing of .msi file during the windows media player .
    Dan > To fix the issue we must perform clean uninstall and reinstall so that you will not have any further issue .
    Dan > Let me know if you are comfortable with the clean uninstall and reinstall if the Palm software .
    John_Collyer > I've uninstalled PD6 and reinstalled it like 12 times. If the V: drive is missing it really messes up the PD6 software. To keep me from doing this by launching PD6 from the C: drive I installed it to V:. No .exe no launchy. It works fine. What is hooking into windows media player. A .msi is a Microsoft install package, not a media file. We can do a clean install but why would running windows media player start the palm install/uninstall .msi file? I have not heard why?
    John_Collyer > All my installs have worked fine. Unless there is a deeper cleaning process you can help me with other than running the remove program, is it worth trying AGAIN?
    Dan > Did you perform clean uninstall and reinstall >
    John_Collyer > Clean = remove program, reinstall, and sync to a new user folder? Then Yes. Other options?
    Dan > No we need top perform few other steps .
    John_Collyer > Ok shall I "Remove Program"?
    Dan > No please wait .
    Dan > First please let me know if you have any data in the Palm Desktop in the computer .
    John_Collyer > Yes, but it is also going to be kept in the phone correct? It will survive if we create a new user folder right?
    Dan > Yes .
    Dan > Please let me know the user name given during the Sync .
    John_Collyer > Well then I think it is safe, I have recently hotsynced so the data should be a match?
    John_Collyer > John Collyer
    Dan > Cool .
    Dan > Thank you for information .
    Dan > In the computer open My documents -->Palm OS Desktop-->locate folder called CoolyJ .
    Dan > In the computer open My documents -->Palm OS Desktop-->locate folder called CoolyJ .
    John_Collyer > No user folder there.... It's on the V: drive V:\jcollyer-files\PalmDataV6_001\CollyeJ Yes?
    Dan > Please wait .
    Dan > Please right click on the Palm Desktop and then click on Properties .
    John_Collyer > the .exe in V:\PalmDesktop6App or the shortcut in start menu?
    John_Collyer > start menu= V:\PalmDesktop6App\Palm.exe
    Dan > You will have the Palm Desktop icon on the computer desktop .
    Dan > Okay .
    Dan > Thank you for information .
    Dan > Please take the back of the Palm Desktop data in the computer .
    John_Collyer > Destop target = V:\PalmDesktop6App\Palm.exe tpp
    John_Collyer > ??? Please take the back of the Palm Desktop data in the computer
    Dan > I mean to tell you that we must save all data of the Palm Desktop in different location .
    Dan > I will assist you .
    Dan > In the computer open V:drive-->locate Palm folder .
    Dan > Open Palm folder and check if you have folder called CoolyJ .
    John_Collyer > V:\jcollyer-files\PalmDataV6_001\CollyeJ
    John_Collyer > No CoolyJ
    Dan > Okay .
    Dan > In the computer open Vrive-->Collerfiles-->Copy Palm folder and paste on the computer desktop .
    John_Collyer > done
    Dan > Okay .
    Dan > Do not delete the Pal folder that was copied to computer desktop .
    John_Collyer > ok
    Dan > First go to Start-->Control Panel-->Add/Remove Programs. There Palm or PalmOne or Palm Desktop will be listed. Click Remove against it.
    Let me know once you are done with unistallation process.
    John_Collyer > starting
    John_Collyer > done, next
    Dan > Now in the computer open V:drive-->Collerfiles-->Rename Palm folder to Palmold .
    John_Collyer > already there
    Dan > Okay .
    Dan > Now we need to perform Registry Clean up .
    Dan > Please perform the steps provided .
    Dan > 1. Click on Start.
    2. Click on Run.
    3. Type "regedit" and click Ok.
    4. Then Registry Editor window will open.
    5. Double click on HKEY_CURRENT_USER.
    6. Then click on +sign beside Software.
    7. Now delete all the folders which start with Palm.
    8. Also delete the folder called US robotics.
    9. Now Double click on HKEY_LOCAL_MACHINE.
    10. Then click on +sign beside Software.
    11. Now delete all the folders which start with Palm.
    John_Collyer > still working
    Dan > Please take your time .
    Dan > I will be with you .
    John_Collyer > done
    Dan > Cool .
    Dan > You are pretty fast .
    Dan > Now clean uninstall of the Palm software is done .
    John_Collyer > I was already deep in the registry look at this all thats how I found the "Path"
    John_Collyer > Now we reinstall? Can I still use the V: drive for application files and user data?
    Dan > Yes .
    Dan > You can use V:drive .
    Dan > After you install the Palm software perform Sync and make sure that Sync is success .
    Dan > And you will not have sny issue with the Windows media player messing up .
    John_Collyer > Ok I will start the PD6 install now
    Dan > Please go a head .
    Dan > Thank you for all the cooperation and patience in the chat session .,
    John_Collyer > working almost done
    Dan > Awesome .
    Dan > But after installation is complete we need to restart the computer .
    Dan > We must restart the computer for necessary changes to take place .
    John_Collyer > how do I get back to you in support?
    Dan > I assure that you will not have any further issue ,
    Dan > However if you do have any further issue .
    Dan > Please login with the same user name and email address .
    John_Collyer > Palm Support can find me after that?
    Dan > Yes .
    Dan > I will have Our chat session in Our Data Base .
    John_Collyer > Ok then it is time for a restart?
    Dan > So that once you re contact us we will check with the required information and pull the chat session already we have done with .
    Dan > And proceed with the further steps .
    Dan > Please go ahead .
    John_Collyer > Till then, good bye...
    Dan > Please let me know if I can be of any further help .
    Dan > Analyst has closed chat and left the room
    Did all this above. Still have Windows Media Player trying to launch the ACCESS .msi installer which creates these processes:
    IDriver.exe (x5)
    IdriverT.exe (x1)
    MSIexec.exe (x3)
    I have let windows media player and windows installer run a bit longer and I get a second window titled "windows installer" with the text:
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    Click OK to try again, or enter and alternate path to a folder containing the installation package 'Palm Desktop by ACCESS.msi' in the box below.
    [C:\DOCUME~1\jcollyer\LOCALS~1\Temp\_is4\]
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    I browsed my way to C:\WINDOWS\Installer and found a new .msi for PD6 called C:\WINDOWS\Installer\45599.msi and renamed it to C:\WINDOWS\Installer\45599_PalmNeedsBetterSoftware​_msi
    Still have the same issues from above. I thought if the .msi failed to be found then the error might just get passed over. So I do not know where IDriver.exe or other MS Installer applications is getting the values for 'Palm Desktop by ACCESS.msi'?
    Again it is very odd that the ACCESS installer it trying to run when windows media player is launched (even with out any media, app only). Please do not tell me to do another "Clean Install" that is just BABY-TALK tech support at this point!!! I need to know why the PalmDesktop ACCESS installer is hooking into Windows Media Player. There is no doubt something odd is going on. As long as the V: drive where my Palm Desktop applications and user data is stored there is no problem. As soon as the V: drive is off line I have all these issues.
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    I would bet you a free year of Verizon's wireless data plan that the new Palm Desktop is registered as some type of client application to windows media service. When windows media player loads it tries to register all the clients and the Palm media client application is not available so some how MS Windows tries to start the PalmDesktop installer to fix the client media application.
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    Thank you so much for replying.
    Yes I have removed and reinstalled WMP.
    I had good results with the PD6 application installed on the default path onto the C: drive with the one exception that if the application was launched by accident and the user data path was not available, the PD6 application would blow away my custom user path registry settings. Now that I know what they are I have made a .reg file to repair my registry to my desired user data paths.
    Installing the application on the removable drive appeared to help prevent me from launching the application by accident and overwriting my registry with default user paths.
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    If the application directory is not available, windows media player still tries to launch the .msi for installing PD6.
    If I install the application to the C: drive but the user data to the removable drive, launching the PD6 application without the user data drive will still corrupt my registry settings for a user data path.
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    I am given a choice during installation to move the user data to another non default location. Why else would this be provided if not to accommodate my kind of request to store the user data into an alternate location other than “My Document”. Certainly Palm is not trying to force the users on how to protect and store their personal data?
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  • Windows Media Player on Windows Server 2012 R2 Datacenter Edition

    I have a server with Windows Server 2012 R2 Datacenter edition installed. This server is being used as a terminal server and I needed to have Windows Media Player installed in order to use a certain feature of a program running on the terminal server. After
    researching online I found that all I should need to do is install the Desktop Experience feature and Windows Media Player was included in that. After installing the Desktop Experience feature and restarting the server, I was not able to find Windows
    Media Player anywhere. I tried the same process on another server running Windows Server 2012 R2 Datacenter with the same results.
    I was curious as to if this was a Datacenter thing where it was specifically not included with Datacenter edition. I was not able to find any documentation stating that WMP was not included in Datacenter, and everything that I found stated that the feature
    sets for Standard and Datacenter were the same, it was just the licensing for them was different.
    Curious to see if it would get installed with Desktop Experience on Standard, I spun up a Windows Server 2012 R2 Standard VM and installed Desktop Experience and sure enough WMP was installed as well. I then upgraded the Standard VM to Datacenter with a
    Datacenter product key and after a restart WMP was still present.
    I have also tried this exact same process with Windows Server 2012 (non R2) Datacenter edition and WMP was installed as expected, so it appears that this is only a problem with R2.
    My question is, I this "works as designed" and I was just not able to find the documentation to support it or is this a bug?
    Update: After doing some more playing around I noticed that if I did a clean install of Windows Server 2012 R2 Datacenter and then installed the Desktop Experience feature and WMP does get installed. Then I remembered that on the servers that I was trying to
    install WMP on and it wasn't working were upgraded from 2012 to 2012 R2. So I created a brand new VM and installed Server 2012 Datacenter (non R2), then upgraded to Server 2012 R2 Datacenter and installed Desktop Experience and sure enough, WMP did not
    install. So now I really think it is a bug and it is related to the 2012 to 2012 R2 upgrade process.

    Hi Caleb CSG,
    Thanks for your feedback.
    I'll feedback a report to Microsoft, and I also recommend you can post this bug in Microsoft connect.
    https://connect.microsoft.com/WindowsServer/feedback/CreateFeedbackForm.aspx?FeedbackFormConfigurationID=5352&FeedbackType=1
    Best Regards,
    Anna
    We
    are trying to better understand customer views on social support experience, so your participation in this
    interview project would be greatly appreciated if you have time.
    Thanks for helping make community forums a great place.

  • Unable to load from Windows Media Player to iPod Touch. Help appreciated Big Al

    Unable to load music or audiobook from Windows Media PLayer to my iPod Touch.  Also unable to connect to internet via NON WiFi Broadband.  Help please.

    You don't.
    You sync via itunes
    Put all of your music in itunes.

  • "NOT RESPONDING" message whenever I start using my Windows Media Player

    I don't know what it is that causes this - if it's something to do with having the lesser expensive Hewlett-Packard computers, but this is the 2nd HP laptop I've had and the one thing I've had in common w/both of them is that, one, I got them for under $500 - about $445 or so, w/tax...anyway, I suppose that the more expensive HPs are better and wouldn't have petty problems like this - but anyway, - the last one I had & this one I currently have - the last one was a Windows 7 and this one is Windows 8, so the O/S has nothing to do w/my problem.  Anyway, it's like this:  every time I turn on the PC, then get it all revved up & ready to go, etc. when I turn on my Windows Media Player (WMP) the thing comes up on screen and it sometimes takes a few seconds, since I have about 740 CDs worth of music on here, but anyway, once the CDs show up on the WMP album page (where they're put up in alpha. order of LP name, as opposed to artist names, etc) - and so, when I go from the "A"s downward, just paging through it, looking for something to listen to, for instance, it ALWAYS, inevitably, without fail, gets stuck, sometimes sooner, sometimes later, but usually by the time I get to the Cs or  Ds, the thing gets stuck and freezes up on me and I can't do anything w/it. Then, when I try to click the mouse a couple times or whatever, I get a message at the top of the WMP box - on the top of the box it reads "Windows Media Player", like usual, but when it freezes up like this and it stays stuck for anywhere from 10 seconds up to a minute sometimes, the message that pops up right next to the "WMP" label on the blue border reads "NOT RESPONDING".  99% of the time, it just takes a little patience and sometimes just clicking the mouse buttons a few times and/or hitting a few keys on the keyboard (not hard, just randomly pressing down on some) - then it will finally come back & unfreeze and I'm usually able to continue browsing through my catalog, but there has been other times when it seems to be in worse shape - it'll read "NOT RESPONDING" for a while and no matter how much I click the left or right mouse buttons, tap the mouse on the pad, or whatever, it might come unstuck for a few seconds, then, I think I'm OK again, but sometimes, as soon as it looks unstuck, I can't get it to move at all and right away the "NOT RESPONDING" message comes right back up (and the page fades a little too) - in fact, lately, just before I did a refresh thing on my PC to try & get things to work better, it was giving me big trouble, it would just sit there, stuck, frozen up and nothing I did would unfreeze it.  I'd be frantically trying to unstick it, but no matter what I did, it'd still be frozen and when it does that, I can't get it to do anything.  Recently, when it would do this, sometimes, if I had not tried to get too far down in the alphabet, I can get a certain album open and get it to start playing, but the "NOT RESPONDING" message will pop up now and again, but the music will play all right, uninterrupted. 
    Anyway, this is very annoying.  It's been happening for so long now, that I basically take it for granted that it's going to freeze up on me when I 1st bring it up.  I have no idea what's causing this to happen; like I said, this happened when I had a previous HP laptop that was working with Windows 7.
    Kind of a long-winded way of putting this issue to anyone, but I just wanted to be clear and specific. 
    Is there ANYONE out there who owns a cheapo HP? (not a Compaq, the computer co. HP bought for that purpose, to make their cheap computers and differentiate them from the HPs) - But I wonder, it's been so long since I've even checked -does Compaq even exist anymore as a separate entity from parent co. HP?  If not, then that explains why there's a difference between HP laptops that are $400 or so (at Best Buy) and the more slick, expensive HP laptops that have all the bells & whistles and usually run over $1000.  Of course, I'm not about to shell out twice as much money to buy an HP just to see if the more expensive ones don't behave the way their cheap models do.  I also had a Toshiba I bought about 3-4 years ago and I had even more problems with that - one instance was when the CD drive went out on me and I had to ship it in to HP (still under warranty, thank heavens) and they put a new drive in and shipped it back to me.  It also crashed one time, and got infected with a virus or two or three, which meant I had to re-set the computer back to the original factory settings and, not having an external hard-drive with which to back up all my music, pix, documents, etc (my music is the most important stuff on my computer to me), which meant that I had to go through this long hassle of replacing all the music I'd lost. I have a lot of my own hard copies of CDs, but there were so many more CDs that I didn't have copies of, so I had to visit the library over & over, checking out as many as 25-30 CDs at a time on a lucky day, when the library had a lot of the CDs I needed to replace in my WMP.  I don't want this to happen again, so I am going to get an external hardrive but I still don't know for sure if that would work. At least, by resetting the PC to factory settings I was able to get rid of the virus(es) that were screwing my computer up badly 
    So - has anyone out there had any similar problems?  If so, I would appreciate any help or suggestions you may have as to how to deal with this sort of thing. 
    Thanks a lot.  Hope to hear from one of you out there in the future. 
    Have a nice 4th...
    Kent M.

    Hello kmanthie,
    I just sent you a private message. If you are not sure how to check your forum messages, this post has instructions.
    I worked on behalf of HP.

  • How do I force Safari to use Windows Media Player as my default WMV player.

    I am subscribed to a educational program called "the Epson Online Experience", and the entire program is in Windows Media Player videos. I was using Safari and Mac OS 10.3.9 with no problem what so ever, until Quick Time updated itself. Now I can't get WMP to play at all in Safari, or in Camino or IE either. The browsers just keep trying to play the link in Quick Time.
    I did download Flip4Mac, but with no luck. The links now appear to open, appear to be downloading the buffer, but will stay on that screen for hours if I allow it.
    Does anyone know how to make Windows Media Player the default media player in Safari? or for that matter, in Camino (or if I MUST, I guess I would be willing to try it in IE too if I could make it work.
    Thanks for the help!
    Jodan

    Welcome to Apple Discussions. Your post seems to have been lost in a sea of Safari problems.
    Usually items triggering media players create a file, which is downloaded into your system. Check your download folder for the file. If you can't find it, access the same file again via Safari.
    Once you locate the file on your HD, click on it. Then, command key + I will bring up the info panel for the file (or simply select "more info" in the preview panel if you're in the finder's column mode). Go to the bottom where you'll see "open with". There, you see "quicktime" listed as the app. for opening the file. Click on the drop down menu and find the Windows player and select it.
    Back to the info. panel - select "change all". This will revert all files of this type on your HD, plus future files to the Windows Media Player. Double click on the file to activate the video. Future selections in Safari will automatically open the correct media player. One other note, for the player to open automatically, you must check "open safe files after downloading" in your Safari Preferences>General panel.
    Post back with results.

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