Lots of invisible mails in Outbox

Hi,
This is probably the wrong forum because it's an Exchange 2007 server I'm using, but it's definitely an Outlook related problem, so I didn't know where else to put it.
A user was getting messages to say his mailbox was full and eventually couldn't send. He rang for help because he couldn't see where to trim the mailbox down. The server database limit for his mailbox was 500MB, but Outlook was only showing around 100MB
of mails. I moved his mailbox to a bigger size database (2GB) so he could get on with sending mails. I noticed while the mailbox was moving, there were thousands of mails in his Outbox folder! The bigger mailbox allowance cured his immediate "can't send"
problem, but I double checked in Outlook and there was nothing in his Outbox. Outlook still says around 100MB in "Folder Size", server says just over 500MB.
How do I purge the mails from his Outbox? And I am concerned that they might all get sent again, I definitely don't want that to happen!
Kind Regards,
Steve
Steve

Hi Steve,
Please confirm if there are so many messages in Outbox folder in OWA and Outlook Online mode. If thousands of mails are shown in OWA/Online mode but not in Outlook Cached mode, please create a new Outlook profile to have a try.
Please check the messages in Outbox folder, we can delete some messages which are not necessary (such as messages in Deleted Items folder) in full mailbox. Or we can set higher mailbox quota for this specific mailbox by running the following command:
Set-Mailbox UserA -ProhibitSendQuota 2097152 -ProhibitSendReceiveQuota 2411520 -IssueWarningQuota 1991680
Regards,
Winnie Liang
TechNet Community Support

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Hi Jay,Shane and ALL,
We are running messaging on Solaris 10 with below version.
Sun Java(tm) System Messaging Server 6.2-7.05 (built Sep 5 2006)
libimta.so 6.2-7.05 (built 12:18:44, Sep 5 2006)
Insured that no entries added to mappings (except localhost) and only "authenticated SMTP" allowed.
We implemented Separate AV/anti-spam box with aliasdetour and conversion channel which is working fine.
we could achieve >95% spam control but recently we started receiving warnings from ISP that SPAM being sent out from our mail server.
++++++++Part of mail sent by ISP+++++++++
Data received in complaint:
Return-Path: <x>
Delivered-To: x
Received: from webmail.<our-domain>.com (our_mail_server_IP) by mail.iecc.com with SMTP;
7 Sep 2007 03:29:00 -0000
Received: from User ([210.70.82.129]) by webmail.<our-domain>.com (Sun Java System Messaging Server 6.2-7.05 (built Sep 5 2006)) with ESMTPA id <x> for x; Thu,
06 Sep 2007 20:45:43 -0400 (EDT)
Date: Fri, 07 Sep 2007 08:47:54 +0800
From: Bank of America <x>
Subject: Account Information Update.
To: Undisclosed recipients: ;
Reply-to: x
Message-id: <x>
MIME-version: 1.0
X-MIMEOLE: Produced By Microsoft MimeOLE V6.00.2600.0000
X-Mailer: Microsoft Outlook Express 6.00.2600.0000
X-Priority: 1
X-MSMail-priority: High
X-DCC-IECC-Metrics: tom.iecc.com 1107;
bulk Body=154 Fuz1=154 Fuz2#X-Tag: tagged by DCC
Content-Type: text/plain
Content-Transfer-Encoding: 8bit
++++++++++++end-of-part-mail-sent-by-ISP++++++++++++
I noticed around 10K SPAM mails getting generated (added) daily in tcp_local channel queue.
+++++++++a mail in queue++++++++++
qm.maint> read 3000
Message id: 3000
Filename: /iplanet/SUNWmsgsr/data/queue/tcp_local/017/ZWf0I3dFTzue9.00
Transport layer information:
Envelope From: address: [email protected]
Envelope To: addresses: [email protected]
Message header:
Received: from User ([203.144.16.210])
by webmail.<our_domain>.com (Sun Java System Messaging Server 6.2-7.05 (built Sep
5 2006)) with ESMTPA id <0JO300B5LSZDBK10@webmail.<our_domain>.com> for
[email protected]; Sun, 09 Sep 2007 09:47:45 -0400 (EDT)
Date: Sun, 09 Sep 2007 23:49:59 +1000
From: Bank Of America <[email protected]>
Subject: Account Information Update Urgently Needed
To: Undisclosed recipients: ;
Reply-to: [email protected]
Message-id: <0JO300B5MSZFBK10@webmail.<our_domain>.com>
MIME-version: 1.0
X-MIMEOLE: Produced By Microsoft MimeOLE V6.00.2600.0000
X-Mailer: Microsoft Outlook Express 6.00.2600.0000
Content-type: text/html; charset=Windows-1251
Content-transfer-encoding: 7BIT
X-Priority: 3
X-MSMail-priority: Normal
qm.maint>
++++++++++++++++++++end-of-mail-in-queue++++++++++++++++++++
Wondering how these mails exist in tcp_local queue wherein none of IPs (or users) allowed to relay through our servers.
Pl help me resolve this issue.
TIA
Prvn

Thanks Shane.
Pl find my below answers:
Hi,
You need to track down the source of the emails by
locating the relevant mail.log lines that correspond
to the email delivery attempt. This will at least
tell you how they are getting in (whether the email
is coming in via the
tcp_local/tcp_auth/tcp_submit/tcp_intranet channel
etc.).07-Sep-2007 19:13:44.02 tcp_auth tcp_local EA 3 [email protected] rfc822;[email protected] [email protected] User ([210.70.82.129])
08-Sep-2007 16:21:44.38 tcp_auth tcp_local EA 1 [email protected] rfc822;[email protected] [email protected] User ([203.144.16.210])
>
From there you can determine (if you have enough
logging enabled such as LOG_USERNAME=1,
LOG_CONNECTION=1, LOG_MESSAGE_ID=1) why they emails
are being allowed through... After enabling the three parameters (option.dat and did cnbuild/restart),
i noticed lot of such entries in mail.log_current:
10-Sep-2007 00:04:28.59 tcp_local Q 2 [email protected] rfc822;[email protected] [email protected] <0JO400CPG2A15F00@webmail.<our-domain>.com> *admin@<our-domain>.com mailin.binghamton.edu dns;mailin.binghamton.edu (TCP|192.168.1.41|34548|128.226.7.23|25) (mail2.binghamton.edu ESMTP [7e5e6797de0c707331914caad1b54f2f]) smtp;450 <[email protected]>: Sender address rejected: Domain not found [email protected]: smtp;450 <alert@bancamerica.
I have seen cases of:
-> Incorrect mapping rules (so tcp_local->tcp_local
relaying was broken)
-> Overly large 'internal' IP mappings (so
tcp_intranet was the source channel)My Mappings file:
+++++
! MTA mappings file
! for access control and other table lookups
PORT_ACCESS
*|*|*|*|* $C$|INTERNAL_IP;$3|$Y$E
* $YEXTERNAL
INTERNAL_IP
$(192.168.1.41/32) $Y
127.0.0.1 $Y
* $N
ORIG_SEND_ACCESS
tcp_local|*|tcp_local|* $N$D30|Relaying$ not$ allowed
tcp_*|*|native|* $N
tcp_*|*|hold|* $N
tcp_*|*|pipe|* $N
tcp_*|*|ims-ms|* $N
! Block "external" submissions of explicitly source-routed "internal" addresses
tcp_local|*|tcp_intranet|@*:*.* $N$D30|Explicit$ routing$ not$ allowed
tcp_local|*|tcp_intranet|*$%*@* $N$D30|Explicit$ routing$ not$ allowed
tcp_local|*|tcp_intranet|*.*!*@* $N$D30|Explicit$ routing$ not$ allowed
tcp_local|*|tcp_intranet|"*@*"@* $N$D30|Explicit$ routing$ not$ allowed
SEND_ACCESS
tcp_*|*|*|*@[127.*] $X5.1.2|$NBad$ destination$ system
tcp_*|*|*|*@localhost.* $X5.1.2|$NBad$ destination$ system
tcp_*|*|*|*@example.com $X5.1.2|$NBad$ destination$ system
tcp_*|*|*|*@example.net $X5.1.2|$NBad$ destination$ system
tcp_*|*|*|*@example.org $X5.1.2|$NBad$ destination$ system
tcp_*|*|*|*@*.test $X5.1.2|$NBad$ destination$ system
tcp_*|*|*|*@*.example $X5.1.2|$NBad$ destination$ system
tcp_*|*|*|*@*.invalid $X5.1.2|$NBad$ destination$ system
tcp_*|*|*|*@*.localhost $X5.1.2|$NBad$ destination$ system
<IMTA_TABLE:mappings.locale
NOSCAN_IP
$(192.168.1.49/32) $Y$E
* $N
CONVERSIONS
IN-CHAN=tcp_noscan;OUT-CHAN=*;CONVERT No
IN-CHAN=tcp_local;OUT-CHAN=tcp_intranet;CONVERT No
IN-CHAN=tcp_*;OUT-CHAN=*;CONVERT Yes,Channel=tcp_scan
++++++++
-> A users username/password being hacked so
authenticated delivery was being used (tcp_auth was
the source channel with the same username each time)i will see this option but if somebody gets authenticated, i should see in logs?
Pls help me on this.....
Thanks
Prvn

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Can't Get Mail in OUTBOX to SOST

I am running the function below. The message get to my SAP OUTBOX but does not get to SOST. I can manually send it to SOST from my OUTBOX. Any suggestions would be appreciated.
Fill the document data.
gd_doc_data-doc_size = 1.
Populate the subject/generic message attributes
gd_doc_data-obj_langu = sy-langu.
gd_doc_data-obj_name = 'ZAPPAYBL_003'.
gd_doc_data-obj_descr = psubject.
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gd_doc_data-sensitivty = 'O'.
gd_doc_data-proc_syst = '*'.
gd_doc_data-proc_clint = '*'.
Describe the body of the message
clear it_packing_list.
refresh it_packing_list.
it_packing_list-transf_bin = space.
it_packing_list-head_start = 1.
it_packing_list-head_num = 0.
it_packing_list-body_start = 1.
describe table it_message lines it_packing_list-body_num.
it_packing_list-doc_type = 'RAW'.
append it_packing_list.
Add the recipients email address
clear it_receivers.
refresh it_receivers.
it_receivers-receiver = p_email.
it_receivers-rec_type = 'U'.
it_receivers-com_type = 'INT'.
it_receivers-notif_del = 'X'.
it_receivers-notif_ndel = 'X'.
append it_receivers.
Call the FM to post the message to SAPMAIL
call function 'SO_NEW_DOCUMENT_ATT_SEND_API1' EXPORTING
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 contents_txt = it_message
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 parameter_error = 5
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Store function module return code
gd_error = sy-subrc.
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loop at it_receivers.
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Thanks for the quick response.
I made the changes and still get a gd_error = 0.
I also get a 'NO MESSAGE SEND' message. with a green check mark.
I thought the RSCONN01 sends the email from SOST. In my test the mail gets to my INBOX but doesn't get to SOST. I may be wrong.
My changed code is below.
Call the FM to post the message to SAPMAIL
call function 'SO_NEW_DOCUMENT_ATT_SEND_API1'
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 receivers = it_receivers
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 document_not_sent = 2
 document_type_not_exist = 3
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 parameter_error = 5
 x_error = 6
 enqueue_error = 7
 others = 8.
Store function module return code
gd_error = sy-subrc.
 perform initiate_mail_execute_program.
Get it_receivers return code
loop at it_receivers.
endloop.
Store function module return code
gd_error = sy-subrc.
endform. " SEND_EMAIL_MESSAGE
&----
*& Form INITIATE_MAIL_EXECUTE_PROGRAM
 Instructs mail send program for SAPCONNECT to send email.
form initiate_mail_execute_program.
wait up to 2 seconds.
if gd_error eq 0.
 submit rsconn01 with mode = 'INT'
 with output = 'X'
 and return.
endif.
endform. " INITIATE_MAIL_EXECUTE_PROGRAM

Lots of invisible mails in Outbox

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