Lots of problems on my BB 8520, need help ASAP PLEASE

Hi, my BB has a white screen of death. I've tried to reset it, factory restore, charge the battery, change the sim etc and none of it works. I still can recieve notifications (red light at the top), I can press the Command button on the left hand side and the woman says "Say a command" etc.
Furthermore, my BB makes a really high pitched noise from the Battery when I just factory re-set it using the desktop software now...Any help please?

Note: the Battery doesn't turn the phone on AT ALL

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    sdgardne wrote:
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    >>  Thank you for helping me!
    BlackBelly2308 wrote:
    The first problem is that whenever I try to do something with my BlackBerry World I get the message that the informations (probably of my BlackBerry ID) could not get updated. For that reason I am not able to download any new apps
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    Unfortunately, that information is a bit too vague from which to understand what is going on. Can you perhaps provide a specific sequence of steps (step-by-step, please) that you conduct that leads to this point. Also, the exact and complete content of the error message presented will help greatly in understanding what is going on.
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    I tried to dowmload WhatsApp from several sites like whatsapp.com or whatever and I tried for hours and days, but there is always the message that the download failed because of "970 Invalid COD"
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    I might have to add the all the other applications are working. But the WhatsApp had to be updated and then it disappeared, since that I work on downloading it again and again and again ...
    Hmmm...an IT Policy may or may not be at fault here...
    BlackBelly2308 wrote:
    The third thing is that I tried to get in some Wifi-network , I am asked to type the password that is shown on my screen into the Wireless-Router, a thing, that never happened before.
    sdgardne wrote:
    I don't understand...can you provide the step-by-step that causes this to happen?
    >>   I solved the problem already, thanks to devolco below!
     sdgardne wrote:
    Good luck and let us know!
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