Lots of Trouble with a 1st generation MacBook

Hi everyone,
I'm writing for my sister, who's in Thailand having trouble with her MacBook. Hopefully you can help with the information I have. I'm sorry for the long message.
About a week ago, her 1st generation MacBook (running Leopard), full off the couch. She says it fell maybe a foot and a half and landed on some clothes. She didn't think it was a big deal, but when she opened it again, her desktop image had been changed with the blue Apple default. Nothing else appeared wrong with the desktop icons or anything else.
Then, she noticed Photoshop wouldn't open, MS Word wouldn't let her type or save, and Safari/Firefox were running super slow. She tried Disk and Permissions verify/repair, and also tried popping out the RAM and putting it back in (in case it had been dislodged). Today, she said that Word either refuses to open or opens but says there is a problem with the Office Database. Safari and Firefox are still running really slow.
She says she took it to an Apple approved repairshop in Bangkok, where the guys ran MacTuneUp and a permissions repair on Word. At the shop the computer was running fine, but once she got it home, it started acting up again. At times, it'll be running like normal and then revert back to being slow.
She also said she tried to download a VLC player online the day before the laptop fell. I don't know which one she tried to download.
Does anybody have any ideas for her to try?
Thanks for the help,
Torea

To anyone who stumbles upon this post, we figured it out.
All we had to do was empty the cache in Safari and FireFox and it started working fine. We just didn't realize my sister had both browsers open the entire time.

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