Lotus Notes problem

I administer 4 MACS. All are on OS 10.4.9 and we’re all forced to use Lotus Notes. We are running Notes 7.0.2. All 4 have been running Notes 7.0.2 for about 6-7 weeks with a qualified OK (still have corruption problems when sending attachments), but recently, Notes on one started crashing every so often (too often), for no consistent reason I can determine. (Not the computer I use, and getting certain specific details from a “not-too-sharp” user isn’t always the easiest thing! At least this user is good about keeping her e-mail files read and dumped or filed – better than I do!)
Anyway, I figured there must be some corruption somewhere, so thought I’d scrap the whole program and reinstall / reconnect. I copied a few key files (like user ID) to a zip drive, and proceeded to search for and delete anything related to Lotus Notes – Notes, etc. Upon trying to start up after a reinstall, it’s still looking for the preferences file (which I also copied to the zip drive). When I gave it back, it then wants to look for the Data file. Even when I guide it to it, it’s still not happy.
Does anyone know of any file related to Lotus Notes that doesn’t have “Lotus” or “Notes” in the name? There’s obviously some file I haven’t found that’s not allowing Notes to get a totally fresh start.
Thanks for any ideas.
Ginny

Hi,
Please post this question in the PDK forum.
Thanks,
Sharmila

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