Lotus Notes Traveler sync issues and problems

Question

No device
Hello
I could connect my Palm Pre2 to our company's Lotus Notes Traveler successfully.
It is not as straight as on iPhone as my colleagues, the only point is to indicate completely the path to the Microsoft Exchange link, like:
https://mycompany.mylotusname.com/servlet/traveler/Microsoft-Server-ActiveSync
Then using my lotusnotesID and the Internet Password made it working REAL FINE.
I could get my mailbox, agenda and contacts exchanged with the pre2, terrific!!!
Some limitations though:
1) Tasks and notes are unfortunately NOT WORKING at all.
2) the calendar does not synchronize more than two weeks in the past, but it seems that in the Pre2, it is a limitation for any Microsoft Exchange server. I have another MS Exchange account, not the lotus one, and the limitation is the same, in the past NOT OLDER than TWO WEEKS!!
(When i think that my Palm TX, Tungsten2, Palm W, etc, did synchronize 10 years of agenda, this is really sad that a new high tech device cannot make it!! I need to know what i have been doing last year or the year before in my professional life. iPhone sync shows EVERYTHING!!)
MAJOR PROBLEM IS FOLLOWING
This worked for about three weeks, and then I started to have a weird problem.
It started on some received mails, and now it does it on every mail, all mails are shows properly in the mail list in the mail program: received from M.smith, on May 22, "Dear M.XXXX i think  ..." which shows the first words of the mail.
So top display is ok.
When i open the mail, it says "Retrieving Mail Text", it loops for 30 seconds back giving an error message and asking to try again. Trying again doesnot retrieve the body of the mail either.
==> NO WAY TO READ THE MAIL COMPLETELY!!
It worked fine for the first three weeks NO PROBLEM AT ALL!!
I have tried my Lotus Traveler account on an iPod and iPhone using the same MS Exchange configuration, and there
NO PROBLEM AT ALL.
So it is in the Palm Pre sync where something goes wrong.
I reset my PALM completely, and created a brand new user from scratch, reconnected it to the Lotus Traveler account and I got the same error, so it is not a matter of database too large in the Pre2 or something else.
It is INSIDE the PalmPre synergy sync itself.
Reading my mail from other sources like Google mail, or from a POP account works like a charm.
I don't know if someone at HP Webos can do something, but this is a message in a bottle.
Jame from France

Answer 1

Hi,
I don't know what happened, but one of a sudden, on Monday afternoon, everything worked back ok again.
I was about to show to a friend the famous message "cannot retrieve mail's body", but then the mail's body was retrieved from God knows where and it came direct on my pre screen.
5 minutes before it didn't work, 5 minutes later it did work.
I didnot change anything to my profile or pre or my lotus account.
I just don't understand why this worked again.
The only difference I can think of, but I am not 100% sure, is that when I "transfer" a mail to someone else; the message I send is truncated generally just after the list of the mail recipients;
Sorry not to be able to say more than that, but it is weird for me too, how did it come to work?!?
Rgds
Jame