Loud speaker not working

i cant seem to get my phone to ring and I am unable to use my loud speaker /hands free option.  I have restored my phone back to factory settings to see if that helps but this has been unsuccessful.  I once heard a little glimmer of a noise but then it died.... can anyone help me or do I need to put it in for repair.  its an iphone 4s, ive only had it for over a year

Hi R.V.,
Welcome!  I am sorry you are having problems with the sound.
There are many, many posts on the Forum about this subject.  It's too much to type all in one Post!
First, I will point you to a document that will help you with the basics.  Go through it and see if any of the techniques outlined help you to restore the sound.
If you are not using Windows 7, there are links in the top of the document to other Operating Systems...
Resolving No Sound or Audio Problems in Windows 7
If you are still having problems, then go to the Search Bar in the Forum Window and type "No sound" and then a Return.  Peruse the Posts - almost everything that can be tried is there.
If you find that you do have a unique situation, come back: Describe the issue in detail, tell us what OS you are using, and outline what steps you've tried to resolve the problem.  We'll see if there is anything else that can be done.
I hope this helps you restore the sound on your computer.
Say “Thanks” for the Help --> Click the Kudos Star whenever you find a Post that helps you.
Fixed?  Mark this Post “Accepted Solution” to say the solution worked for you.
Kind Regards,
Dragon-Fur

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