LOV window is frozen when it first comes up

Some 3rd party browser toolbars interfere with LOV operations.
Google Toolbar: With the popup blocker enabled, clicking on the LOV icon does not open up the LOV modal window. In addition, the base page becomes disabled, with the whole page being whitened out. Disabling the popup blocker resolves this problem.
Yahoo Toolbar: Even without using the popup blocker, we run into the problem with the Yahoo toolbar. Clicking on the LOV icon opens up the LOV modal window, but the LOV modal window becomes unresponsive to the mouse clicks. Disabling the Yahoo toolbar resolves this problem.

The only option is to get a system cd for it that will boot the system, perhaps 10.3, or 10.4 or whatever it came with that they might have included.
Once you have a system cd, you can start up to it by inserting it, restarting, then holding the C key down.
Depending on the version of the system, there should be an option to reset the password under one of the menus up to.  The newer versions list it under "Utilities".
Once you're in the utility, it will let you select the user name and reset that users password.
It's a bit concerning that it would come with a user already there though... so you may consider restoring the software using the original system disks or 10.3/10.4 disk.

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