Low and unclear sound from headphone HP Pavilion G6 2228tu

laptop hp pavillion g6 2228TU OS windows 8 pro 64 bit
every thing was working fine.. but from last 2-3 days i faced a problem of low and cracking sound from headphone ..
laptop speraker are working fine .. but when I connect headphone to audio port .. sounds comes out to be very low and unclear.
I tried headphone with my desktop and mobile but it was working fine.
I called HP custmor support.. they gave a link of sound driver.. i updated sound driver but no solution comes out..

Hello Deepak-Kumar,
You’re having a problem with the sound not be very loud.
Go to device manager and uninstall the IDT audio.
Do not restart the computer.
Now install the updated sound driver.
Since it has not been to long since the problem started, you can run a system restore.
This will take the system back to when everything was working correctly without affecting your personal files.
Here is a link on how to do a restore.
Let me know how everything goes.
Have a good day.

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Hello JohnBoarkman,
Welcome to the Apple Support Communities!
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Hi,
Welcome to the forum.
mesteno wrote:
Hi. I have notebook HP Pavilion dv6-6002er with Windows 7 64-bit OS.
So I have a problem with my sound jack. There are two jack in computer and both doesn't work.
Some information about my notebook/
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Someone know any solution of this problem?
Thanks.
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You should try the Microsoft Fixit center for the automated sound fixit utility.
Best regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

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Hi @Chaithra ,
Welcome to the HP Forums!
It is a terrific place to find answers.
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
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Sparkles1
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**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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I am an HP employee.
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Hello JohnBoarkman,
Welcome to the Apple Support Communities!
I understand that you hear no sound from your accessory when you connect to your headphone jack. My first troubleshooting suggestion for this situation would be resetting the NVRAM on your Mac. Please use the instructions in the attached article to complete this process and let me know if the issue continues.
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Have a great day,
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This question was solved.
View Solution.

Downloading the realtek drivers on the website provided fixed the problem thank you!

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> As soon as I connect the headphones, the Realtek manager appears and I choose headphone but if I press the "Test" button there is no sound and no sound if I play music.
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[Realtek HD audio manager screenshot|https://itpendium.files.wordpress.com/2009/05/14-realtek-hd-audio-manager-big.jpg]
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Low and unclear sound from headphone HP Pavilion G6 2228tu

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