Low disc space notification on drive "D"

I recently had an issue with my pc which caused me to contact a technician from what I thought was an HP related company to help me fix. It was called Spunknet and they sold me windows 7 with optimization,virus protect and 1 year of help.
I agreed and they set up backing up my data and getting me the win 7. The only thing is I can't seem to get rid of the low disk space notification in drive D. When I check it really is full with only about 412 mb left of 12.7 gb. What I remember is that the technician did something on my drive d which now reads  back up dirve d. I though it used to say Factory drive d. Now, I am told by another technician that to solve this problem I need to buy another external hard drive. I never had a full drive d before last when when they converted me to win 7. Does anyone have any idea as to what happened? I am at a loss and already spent $147 last week for the upgrade and supposed 1 year help...
Thanks,
Yski

You probably only have one hard drive in your system and HP partitioned it so you can have access to utilities for checking your hard drive and memory and even do a factory fresh reinstall.  What the company (Spunknet) did was use one of HP's partitions (a very small one at that) as a backup drive. The HP partition was never meant to be used as a back area.  It does not have extra space to be saving your personal data.  The end result is that your backups will not run because there is not enough space on that small partition that should not have been used for backup.  They probably have noticed their error and are recommending the correct solution of getting a real backup device that the system can back up to (an external hard drive with enough room to accept the data). You do not have to back up your data but a backup is desirable to protect your important data from a hard drive failure.
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