Low resolution Illustrator file needs to be changed to high resolution?

I created a logo for a client in Illustrator that they were going to use on large format banners. The file contained one Photoshop image that I imported into my Illustrator file and changed into a vector object. I also outlined all type. The only other items on the logo were colors done in CMYK. The client now says the overall image was done in 'low resolution' and needs to be in 'high resolution' but I'm confused about what part of the design she would be referring to (as, as far as I know) there are no pixels that would pertain to resolution - (unless the CMYK color builds translate into a problem?).
As she is a new designer for a client (my friend) I'd like to get some feedback before I just ask her what she's talking about and embarrasing her (or me).
Any thoughts? Thanks.

I'll note... after reviewing my file, the only other thing I noticed was under Document Setup, the Transparency preset was at 'Medium' instead of 'High' resolution, but here again, I thought this was a non-factor because as far as I know there is no 'transparency' (no jpegs, effects, etc.)... just the vector items that I noted.

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