Low Tech Gal in need of iPOD help...bad!

I have a 60 Gig Color Display, have managed to successfully download songs, but have a problem with transferring videos/movies. The iPOD plays them, but there is no audio. I surfed the web last nite and found others had same problem, but saw no real solution. They are MP4 files and not mult-plexed. Any assistance would be greatly appreciated as I have a business trip later today and wanted to use the movie feature....heck, I'll even give ya a prize since answers are so hard to come by on here
Thanks all !
Katie

I'm not able to play videos on my iPod, just photos. Yes you are correct about the Video on/off button. Do the below and maybe that'll work. Let me know.
You may have the TV Out video setting turned on.
To check, navigate on your iPod to Videos > Video Settings
Select TV Out to set it to Off or Ask.
If the issue continues, make sure you are accessing the video through the Videos menu.

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