Low voice level through earphone E51

The voice level on my 51 is very low through earphone even if I set it to the highest level when I make a call. I cant hear the voice of the person I am talking with very well.my phone software is v 200.34.36 Rm 244
my blog on the net(in arabic):http://bazkurd.wordpress.com

I mean the built in earphone not the accessory
my blog on the net(in arabic):http://bazkurd.wordpress.com

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