Lower Part of Iphone unresponsive

ok i just got a "new" iphone from the people at the apple store the first one hade lines in the screen and went white so they gave me a new one ive had it for about a week and the bottom part of the screen became unresponsive so i updates to the new 1.1.3 and it did not help so should i drive the 45 mins to the apple and if i do are they going to replace it and a week down the road is that one going to go bad

just keep replacing it until you get that one that is bullet proof. like mine.

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IPad constantly glitching/freezing/crashing/parts of screen unresponsive - time for a factory reset OR a trip to the Apple store???

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My son has nothing but problems with his iPad Mini. It is less than a year old and it constantly freezes/crashes/glitches and parts of the screen are unresponsive. This happens while playing games, watching movies, surfing the net etc etc
The iPad has been in a heavy duty Survivor case from day 1 and has been very well taken care of - so I don't think it's a damage issue
I have tried numerous resets (just holding the 2 buttons) and have disabled every feature on the iPad that might be causing memory/RAM issues (?) all to no avail.
I haven't tried resetting to factory settings as I don't want to lose all the data on the iPad (mostly his game achievements and Minecraft maps that he has worked so hard on!!!)
SO - any suggestions:
1) Take it in to the Apple Store - I have never gone to Apple over an issue, is this possibly covered by warranty???
2) Factory Reset - If I do this can I save all his game achievements/data???
Cheers,
Todd

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
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Resolve these most common issues:
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http://www.apple.com/support/ipad/assistant/ipad/
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http://support.apple.com/kb/ts1827
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http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
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http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
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http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Not normal. Take it to an Apple Store for evaluation. You're covered by Apple's 1-year warranty.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
 Cheers, Tom

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Hello Ritugor,
I would be concerned too if my iPhone was not powering on. I found an article with steps you can take when you encounter an issue like this. I recommend following the steps below:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
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The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
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If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
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http://support.apple.com/kb/TS2802
Thank you for using Apple Support Communities.
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Thank you for the advice Randy. Very helpful of you to jump in with a post that adds so much value for the OP.
A bit of advice for you as a new user. Please refrain from making assumptions and using hyperbole. Both get in the way of providing useful support. Not "everyone" has tried the basics, let alone know what they are. That's why they're here. These first steps in troubleshooting often fix the issue being asked. If this thread doesn't answer your question, move on and find one that does. Feel free to skip the thousands that advise a reset.

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Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
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Yes I tried downloading the file and the amount shows correctly for both upper and lower part.
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Lower Part of Iphone unresponsive

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