Lower Prices for SAP Enterprise Support

Check this interesting Blog from a SAP analyst
[SAP Budges: Tiered Support Model offered and Lower Prices for Enterprise Support |http://hgumbel.wordpress.com/2010/01/14/sap-budges-tiered-support-model-offered-and-lower-prices-for-enterprise-support/]
Any comments ?
Olivier

Dear CP2009,
Please visit
> http://service.sap.com/customerquotes.
Here you can see what SAP customers are saying about SAP Services and Support.
I am confident you can find many examples here
Regards,
Paul

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Lower Prices for SAP Enterprise Support

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