LPX Bug Report: no visual indication of SMPTE lock

I'm pretty sure this is a bug and would appreciate if others can verify this. In Logic Pro X, I've inserted a few markers. When I choose "SMPTE Lock" there is no visual indication that the marker is locked at all, except for the fact that I can't move it anymore. In Logic 9, you can easily tell when a region or marker has been locked.

Hi,
Please check if the system language and the keyboard language are match between your Mac and the Windows servers.
Thanks.
Jeremy Wu
TechNet Community Support

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FAQ: I found a bug. How do I write a useful bug report? Or send bug files to Adobe?

If you think you've found a bug in Photoshop CS6, please post your findings here on the forums.
Here is a list of the information we'll want for you to gather at a minimum:
Clear and concise steps so that someone who isn't in front of your comptuer can reproduce the issue you are seeing
Include information on the operating system/version you are running. (e.g. "Mac OS 10.7.3" or "Win XP Service Pack 3")
Here are some more detailed instructions for writing a useful, complete bug report for us on the forums:
Provide a descriptive title that includes your OS information:Example: "Photoshop crashes when I save a JPEG file using the File>Save For Web & Devices... command (Mac OS 10.7.3)"
Provide concise, step-by-step details on how to reproduce the issue you are seeing.
Example:
Open an 8-bit, RGB image by selecting File>Open...
Create a new layer by clicking the "Create New Layer" button on the bottom of the Layers panel
Paint on the layer created in Step #2 using the default Brush tool
Choose File>Save For Web & Devices...
Make sure the optimized format is set to "JPEG" and set the Quality setting to "80"
Click the Save button at the bottom of the Save For Web & Devices dialog, choose the desktop as the location for saving the file
Provide a description of the "Result" you are observing:
Example: "Result: Photoshop crashes"
If there is an error dialog, please include the exact wording displayed in the dialog or provide a screen shot or video of the entire screen so we can see the dialog as well as the state of the application - i.e. what panels are shown, the state of the Layers panel, etc.
If the error is a visual defect, either in the user interface or the image itself, provide a screen shot or video of the entire screen so we can see the dialog as well as the state of the application - i.e. what panels are shown, the state of the Layers panel, etc.
Provide a description of the "Expected Result":
Example: "Expected Result: Photoshop to save JPEG file to the desktop, no crash"
In some cases this may be obvious (such as in the case of a crash) but in others, what you expect to happen may be different than what the application was designed to do. Please be as specific as possible.
Provide the crash log by submitting all crash reports, including your email address, for every single crash your encounter:
You may also include the contents of your crash log in your forum posts as well, but always submit them using the above instructions as well.
Crash logs are located on Macintosh here: Users/<your user name>/Library/Logs/CrashReporter
Provide your System Info from Photoshop: What's even more useful is if you can share your System Info from Photoshop as it contains all kinds of useful information (OS/version, graphics card, driver version, 3rd party plug-ins used, etc) that will help the team track down your issue.
On occasion, the Photoshop engineers may request that you provide problematic files in order to reproduce and debug your issue.
In these cases, please post the file somewhere using your own servers or one your favorite online document/distribution services and provide a URL/instructions to download the file:
Dropbox
Adobe SendNow
YouSendIt
If the file isn't something you can post publically, you can request that someone from the engineering team contact you to figure out a secure way to get the affected files.
Thanks,
The Photoshop Development Team

First thing would be to realise the exact error. Second would be to check your logs to see what you have installed/upgraded which might be causing this error. Third, google your error and see if matches turn up. Fourth, search in Arch bugtracker to see if a match exist. Else file a report.

Blur Problems (bug report submitted)

I've submitted a bug report and will submit this again since its a better version of when I sent them before. The problem is this:
- Adobe Acrobat Professional shows blur in certain situations. In another situation, the same file opens correctly. The file below is self-explanatory, i.e.:
1. This is what you see when you do a fresh start, with no pre-existing Adobe processes running. Sometimes though the blur will show up even if its a fresh start.
2. Thats what you see when the file has been closed but Acrobat Professional is still running and open.
If anyone needs the original PDF, it can be downloaded at:
http://www.2shared.com/document/P927Y4Vm/scanned-doc-2.html
In area 1, you can see the glaring difference in visual quality. The blur makes it very hard and irritating to read the PDF. Notice how the blur alternates. Some areas are sharp while others are soft. Area 2 is how it should always look like (crisp).
If you cant see this image properly, it is uploaded at:
http://img96.imageshack.us/img96/4113/adobeacrobatproblurbug.jpg
Adobe Acrobat Professional version, latest: 9.3.4
System: Windows XP
BUG: Adobe Acrobat Professional shows blurry PDFs in certain situations.
===
STEPS TO RECREATE THE BUG:
Use Windows XP. I'm not sure if this shows up in Vista too. I'm sure it does.
1. Download the PDF from:
http://www.2shared.com/document/P927Y4Vm/scanned-doc-2.html
2. In the Windows Task Manager, make sure there are no pre-existing Adobe processes running such as:
AcrobatInfo.exe, Acrobat.exe, Acrotray.exe
3. Open the PDF file you got in #1. Set zoom to 100%.
4. Notice the visual quality. You will probably see blurry areas in the PDF. This matches Area 1 in this screen shot:
http://img96.imageshack.us/img96/4113/adobeacrobatproblurbug.jpg
5. Close the file by doing: File---> Close
Do not exit the program. Go to Task Manager and verify that Acrobat.exe is already running.
6. Open the file you got in #1, again. Zoom to 100% again.
7. Notice now that the PDF does not have any blurry areas. What you see should match Area 2 in the same screenshot:
http://img96.imageshack.us/img96/4113/adobeacrobatproblurbug.jpg
-End-

The choices in Bridge > Preferences > Advanced > International > Keyboard are limited, and they do not allow for choosing custom keyboard layouts.
I need the custom keyboard layouts for a variety of reasons, such as being able to type in seven languages with my most used one without switching, two Russian layouts to allow for two non-standard ways of encoding Russian fonts, etc.

Error in upgrade Crystal Reports for Visual Studio 2010 to SP1

During the installation of SP1 of Crystal Reports for Visual Studio 2010 (RTM was already installed) I got an error message saying:
Error 2753. The file "agent.exe.6ED28686_7B19_420C_B255_5B6C1BD2C705" is not marked for installation.
After a rerun of the setup program (choosing reinstall) the message did not re-appear.
It happens on Windows 7 x64 with Visual Studio 2010 SP1
Is this a bug in the installation or an "undocumented feature"?
Regards,
Adri

Hi Adri,
I had that error once and one other poster also had it. Like you I just re-installed and no error on the second round.
I believe it was some Windows Process had the file locked for some reason. It's not a bug or "undocumented feature" it's a Windows OS thingy....
Before uninstalling anything it may be a recommendation to reboot first and not load anything that may be locking dependencies.
How many times have you seen this?
Thank you
Don

Bug report follow-up

is there a way to follow-up on a bug report that i submitted? i have the bug number, but would like to see if the report was understood, filled out properly and determine the status of the bug report.
thanks,
doug

They comment on bugs if actions were taken. Otherwise - don't expect any feedback.

Solaris8 and 9 (possibly 7) /dev/poll driver bug report.

Hello,
I'd like to report a bug in the solaris 8 and 9 /dev/poll driver (poll(7d)).
As i do not have a support account with sun or anything like that, there
seems to be no other way to do that here (which is of course a very sad
thing).
Bug details:
The /dev/poll device provides an ioctl-request (DP_ISPOLLED) for checking
if a particular filedescriptor is currently in the set of monitored
filedescriptors for that particular /dev/poll fd set (open /dev/poll fd).
A quote from the documentation of the poll(7d) manual page taken from
Solaris9:
"DP_ISPOLLED ioctl allows you to query if a file descriptor is already in
the monitored set represented by fd. The fd field of the pollfd structure
indicates the file descriptor of interest. The DP_ISPOLLED ioctl returns 1
if the file descriptor is in the set. The events field contains the
currently polled events. The revents field contains 0. The ioctl returns 0
if the file descriptor is not in the set. The pollfd structure pointed by
pfd is not modified. The ioctl returns a -1 if the call fails."
It says that when you query for an filedescriptor which is currently being
monitored in the set, that it would return 1, and change the events field of
the pollfd structure to the events it's currently monitoring that fd for.
The revents field would be set to zero.
However the only thing which actually happens here, is that FD_ISPOLLED
returns 1 when the fd is in the set and 0 if not. When the fd is in the
set, when FD_ISPOLLED returns 1, the events field remains unmodified, but
the revents field gets changed.
A small sample code to illustrate:
#include <stdio.h>
#include <unistd.h>
#include <sys/types.h>
#include <sys/stat.h>
#include <fcntl.h>
#include <sys/devpoll.h>
main() {
struct pollfd a;
int dp_fd = open("/dev/poll", O_WRONLY);
a.fd = 0; /* stdin */
a.events = POLLIN; /* we monitor for readability, POLLIN=1 */
a.revents = 0;
write(dp_fd, &a, sizeof(a));
a.fd = 0;
a.events = 34; /* filled in with bogus number to show malfunctioning */
a.revents = 0;
printf("DP_ISPOLLED returns: %d\n", ioctl(dp_fd, DP_ISPOLLED, &a));
printf("a.fd=%d, a.events=%hd, a.revents=%hd\n", a.fd, a.events,
a.revents);
According to the documentation of /dev/poll and namely DP_ISPOLLED this
program is supposed to print the following:
DP_ISPOLLED returns: 1
a.fd=0, a.events=1, a.revents=0
However it prints the following:
DP_ISPOLLED returns: 1
a.fd=0, a.events=34, a.revents=1
You can take any number instead of '34' and it will simply remain untouched
after the DP_ISPOLLED ioctl-request.
I hope it's clear now that the solaris8 and solaris9 (and probably solaris7
with /dev/poll patch too) DP_ISPOLLED implementation is broken.
This bug is also easily illustrated by looking at the solaris8 kernel sourcecode:
<snippet osnet_volume/usr/src/uts/common/io/devpoll.c:dpioctl()>
case DP_ISPOLLED:
pollfd_t pollfd;
polldat_t *pdp;
if (pollfd.fd < 0) {
mutex_exit(&pcp->pc_lock);
break;
pdp = pcache_lookup_fd(pcp, pollfd.fd);
if ((pdp != NULL) && (pdp->pd_fd == pollfd.fd) &&
(pdp->pd_fp != NULL)) {
pollfd.revents = pdp->pd_events;
if (copyout(&pollfd, (caddr_t)arg,
sizeof(pollfd_t))) {
mutex_exit(&pcp->pc_lock);
DP_REFRELE(dpep);
return (set_errno(EFAULT));
*rvalp = 1;
</snippet>
its' clearly visible that the code writes the current monitored events to
the revents field:
'pollfd.revents = pdp->pd_events;'
and that it doesnt set revents to zero.
It's funny to see that this has been like this since Solaris8 (possibly 7). That means nobody ever used DP_ISPOLLED that way or people were simply to lazy to file a bug report.
Another funny thing related to this. is that Hewlett-Packard did seem to know about this. Since HP-UX11i version 1.6 they also support /dev/poll. From their manual page i ll quote some sentences from their WARNING session:
"The ioctl(DP_ISPOLLED) system call also returns its result in the revents member of the pollfd structure, in order to be compatible with the implementation of the /dev/poll driver by some other vendors."
Hopefully this will get fixed.
I also like to reexpress my very negative feelings towards the fact that you're not able to file bug reports when you do not have a support contract. Ridiculous.
Thanks,
bighawk

Have I mentioned how much i love my playbook now Great job on os 2.0

Did you know that Google toolbar doesn't work properly in FF rc1? I have filed a bug report to Google about this

The Google toolbar doesn't recognize a left mouse click when selecting a 'suggestion'. It's OK using the keyboard, however. I have filed a bug report with Google, but as this is an important extension thought you should know.

See also: http://forums.adobe.com/message/4662367#4662367
-Noel

156" width Crystal Report with Visual Studio 2005

Post Author: kunchesm
CA Forum: .NET
Hi,
I have a requirement to design a 156" width report (for exporting to Excel). And naturally i dont have printers to support this huge width reports (as these reports are not used for printing but just for exporting to Excel).
One of the option which i have tried to design these reports is -
- Installed MIcrosoft XPS Document writer and
- Created a new server form (in Printers&Faxes>File>Server Properties) and assigned my custom width & Height for the paper size as per my requirement
- Used this printer and form in my crystal report
Now, my question... is there any better alternative or option to design huge width Crystal reports in Visual studio 2005? Any help in this regard is highly appreciated!
Thanks & Regards
ksm

Hi Ganesh,
So it all depends on how you created your WEB Project. If it was a CR Web App then no issues, if it was a WEB Form app then no issues except you need to copy the whole folder: C:\inetpub\wwwroot\VS2013WebsiteCR\aspnet_client
to your app folder, maybe...
If it was an empty WEB app then it may be an issue with permissions ( more on this soon once we do some testing, R&D may have provided a work around to get IIS Express to work, not sure about using IIS directly.
Also search on Sessions and PostBacks, to get the second page you need to keep the session open/active. If not you may get nothing ot the same page everytime.
Don

Bug Report: The keyboard focus doesn't automatical...

Bug Report: When a conversation window opens, the focus doesn't automatically land in the chat entry text field.
Since the new interface for Skype was introduced officially in Skype 7.0, there is a bug with the system/keyboard focus for a new conversation window. When Skype is in "Split Window View" and each new conversation automatically pops up in a separate window, the system/keyboard focus doesn't land in the chat entry edit field. Instead, the user has to press Shift+TAB a couple of times, to move it there and reply to the chat message received. This especially problematic for screen reader users, who rely on keyboard navigation. This mainly occurs when a new conversation is started with an incoming message, but it sometimes occurs when moving the focus out of that conversation window and later back in it again (while it is still opened).
Steps to reproduce it:
1. From "View" menu, activate the "Split Window View", if it is not already enabled.
2. From Tools -> Options -> IM & SMS -> IM settings, enable "Open a new window when I receive a new message in Split Window View", if it is not already enabled.
3. From Tools -> Options -> Advanced, activate "Enable accessible mode", if it is not already enabled.
4. Activate the "Save" button, to save the changes.
5. Close all windows, related to Skype. You may keep only the main window opened.
6. Tell someone to send you a chat message. When the message arrives, Move the system focus to the conversation window in question, preferably with Alt+TAB. The system/keyboard will not land in the chat entry edit field as it did in Skype 6.21 and earlier and as it should by default, but in some unknown place in the window.
7. Move the system/keyboard focus in the chat entry edit field and keep it there.
8. Switch to another window, preferably from another application.
9. With Alt+TAB, switch back to the window of the opened Skype conversation. There is a chance that the system/keyboard focus will not land in the chat entry edit field as it did in Skype 6.21 and earlier and as it should do by default, but again in some unknown place in the conversation window. But that is harder to reproduce.
Test environment:
- Operating system: Windows 8.1 Pro N, 64-bit, in Bulgarian with all locale settings set to "Bulgarian".
- Skype version: 7.0.0.102 for Desktop.

This is a known problem, but Skype have not given us an estimated time for a fix.
Traditionally, Skype updates have been roughly monthly, so we are due a new version sometime soon. Many of us here are hoping that is has a bunch of fixes for the UI, the focus problem being one of them.
Sean Ellis - uses Skype chat for serious work
Click here to read my blog post on Skype 7 and basic principles of GUI design

Bug report: Naming a Bin after creating it with drag'n'drop

There seems to be a small bug when giving a newly created bin a name after creating it by drag'n'drop of several clips onto the "New Bin" icon.
To reproduce:
Select some clips in your project browser
Drag them onto the New Bin button
A new bin is created with the clips in it
- the bin name for it appears to be selected, and editable - just as if you had created a new empty bin by clicking the New Bin button
- type in a new name - it accepts the name fine, now press enter.
- your new name disappears, and *now* you are really in the mode to edit the bin name
- type your name again, and it works.
Work around:
When creating new bins by using drag'n'drop of clips onto the New Bin button, first press enter once to enter into the proper edit mode before giving the bin a new name.
(is there a better place to file bug reports?)
Version 6.0.1 (014 (MC: 264587))
Hardware Overview:
Model Name:          Mac Pro
Model Identifier:          MacPro5,1
Processor Name:          Quad-Core Intel Xeon
Processor Speed:          2.8 GHz
Number Of Processors:          1
Total Number Of Cores:          4
L2 Cache (per core):          256 KB
L3 Cache:          8 MB
Memory:          8 GB
Processor Interconnect Speed:          4.8 GT/s
Boot ROM Version:          MP51.007F.B03
SMC Version (system):          1.39f11
SMC Version (processor tray):          1.39f11
OS X 10.6.8

Er, just answered my question about bug reports by reading the "read this before posting" link above
But I'll leave this here for the work-around in case anyone else needs it.

Bug report: 3.2; DAC; GridControl; Navigation - Invalid reaction to mouse drag

Hi,
This is a bug report, I think.
I have a one-column GridControl with mandatory column. Normally, DAC framework prohibits from navigation out of empty field and emits one of those DAC-1002 or DAC-603 errors. The only exception I noticed was a double-click on another row. In this case navigation allowed but an error is still produced.
Today I was playing with this GridControl and discovered that I can drag the yellow frame across rows. And here comes a bug - GridControl doesn't change the current row on InfoBus according to current selection marked by yellow frame.
In my case it brings the following problem: if the cursor is placed on the new empty row, user drags the cursor to another row and then tries to use any other navigation means except dragging, he gets a navigation error. DAC framework still thinks that the current row is the empty one and produces an error telling that the attribute cannot be empty.
Dev Team, any comments?
Regards,
Vladimir

Hmm... Nobody answers. I'll try another variation of the same question.
DAC framework implicitly validates attributes on the base of Mandatory constraint in the Entity Object definition. Is it possible to set the level of this validation? For example, I want to conduct validation only when user navigates out of the row or the whole rowset, but not when he just leaves a field.
Regards,
Vladimir

Bug report: vpn (ipsec) interface number in snmp always change

Hi,
this is a bug report for RV082 hardware version 3 and 4, firmware version 1.x, 2.x and 4.x (all latest versions). I hope someone from cisco/belkin reads it.
Summary:
The snmp interface number of a VPN Tunnel change when the VPN tunnel disconnect and then re-connects.
What should happend:
The VPN Tunnel number 1, should always have the same snmp interface number. In RV082 v4, this number should always be 10. For example, the LAN, WAN1 and WAN2 always have the same snmp interface number.
What is the problem:
The VPN Tunnel number 1 change the snmp interface number, from 10, to 11, to 12, etc.
How to reproduce:
create a VPN Tunnel using 2 RV082 or 1 RV082 and 1 RV042. Once the VPN Tunnel is connected write down the snmp interface number. A few days later, disconnect the cable of block internet access. Then restore the internet conection and write down the snmp interface number, you should note that the snmp interface number have changed.
Tools used:
PRTG Network Monitor
Please take a look at the attached image, note all the "ppp" interfaces, theres only 1 VPN Tunnel (gateway-to-gateway) defined.

Hi Tom,
many thanks for your reply.
I see that I have to call Tech-support, in order to report a very technical situation, explaining them this is a bug report and I want them to make a better product.
Since I won't pay a dime for this problem to be fixed, I can only see pain in this path(calling to speak with a tech support representative).
I also readed that Belkin has bought Linksys, so I don't know if the RV082 will remain with Cisco or will go with Belkin.
So, my only hope is to document this bug, that is pressent inall firmware version and hardware version of the RV082 as of today.
many thanks for your help,
regards,
Oliver

Bug Report: Shortcuts for Adjustments in 3.1

I have verified that bug with a brand new test account (Aperture 3.1 and OS 10.6.4 with latest Pro Update):
- Make an adjustment to an NEF-file
- save that adjustment as a preset
- assign a keyboard shortcut to that specific adjustment
Switch to the next NEF-file and make your usual adjustments:
- initiate that shortcut to apply the already saved preset/adjustment
All of a sudden, all already applied adjustments are set back to defaults!!!!
To sum up:
Shortcuts are presently not useable!
Bug Report was filed!
Any observations???

I got it myself. My shortcut combination contained the option key. That causes AP to replace any adjustments already made to the image. You have to use a keyboard short cut combination without the option key.
The question is, why AP 3.1 is not smart enough to refuse such a combination??? In version 3.0.x everything worked fine!!!

[Bug Report] Rhythmbox missing depedency for "tdb"

Here's the bug report:
https://bugs.archlinux.org/task/29310
Just tryed to install Rhythmbox and had to track down that depedency. Just figured I'd post it here to try to give it some more attention. Seems like a pretty easy fix that could save some users some frustration. Go give it a vote on the bug report so the developers will see this.

For Oracle TopLink customers can report bugs using a support request on metalink.oracle.com.
For TopLink Essentials customer can directly file bugs in the GlassFish system.
Doug

Bug Report: Feature Request/Bug Report Form

Re: Feature Request/Bug Report Form
https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform
The Feature Request/Bug Report Form does not include a drop-down option for Creative Cloud.

Hi Stephen,
We are collecting feature requests as idea threads here on the forums versus using that form. If you believe you have discovered a bug with Creative Cloud please post about it here on the forums.
Thanks,
-Dave

LPX Bug Report: no visual indication of SMPTE lock

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