LR 5.3 not importing iPhone 5 videos

Hi,
I am unable to import videos from my iPhone 5. Importing photos works just fine, but for video files I always get the following error ("There is a problem with the video file"):
I've updated to the latest LR version (5.3). My iPhone is running iOS 7.0.4. I'm using MacBook Pro running OS X 10.9.1
I also purged the video cache (as this seemed to help other users with similar problems). It doesn't make a difference.
Appreciate your comments.
Thanks
Pat

To answer my own question: I had a firewall blocking outgoing connections from unknown applications. It seems like Lightroom requires network calls from the following applications in order to work with videos: dynamiclinkmanag, dynamiclinkmedia
Not sure what these applications are used for, but allowing them to make internet calls solved the issue.

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