LR 5.3 will not open Sony A7r files, can anyone please help?

I installed lightroom 5 from disc, then updated to 5.2 and 5.3 so I could open files from the Sony A7r. After hours, I keep getting "files can not be read". I am able to open the files in PS 6. I have reinstalled LR twice. I probably need to be frustrated with me for something, but I am at a loss? Any suggestions would be GREATLY appreciated!
Greg

Have you gotten any help with this problem. i'm going through the same thing and it's driving me crazy. i purchased LR 5 and downloaded 5.3. The files open up and then when i want to find in library they disappear. please let me know. thanks.

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Lightroom 5.3 will not open my A7r files but PS 6 will? Can anyone help?

I installed LR 5 from disc, then updated tp 5.2, and 5.3. It still says my Sony A7r file can not be read. However, my PS 6 opens the file from the sme card. Any help will be GREATLY appreciated!!
Sincerely,
Greg

The "files cannot be read" message when you import means the DESTINATION specified in the upper-right of the Import panel is not writable by LR, so check where the files are supposedly being copied to.
The error occurs because the copy-function is unable to copy the files, then the import-function cannot read the files because they don't exist.
It would be more helpful if the error was given by the copy-function, saying that the files cannot be written, but it's been this way for many versions, now, and Adobe doesn't change it.

HT4061 good morning! I just did a software update on my phone (finally) last night and now my phone will not come on. All it keeps showing is the charger pointing up to a blue circle with iTunes inside and will not go any further. Can ANYone please expl

Good Morning,
I just did a software update on my phone (finally) last night and now my phone will not come on. It keeps showing the charger pointing up to a blue circle with iTunes inside and will not go any further. Can ANYONE help me please???

The phone is in restore mode and the picture is telling you what to do. Connect the phone, by cable, to iTunes in the computer you normally use for syncing, and retore the phone.

My tab will not open to a new window. Please help!

Please help! Looks like Mozilla customer service can not help me at all!!!!!! I need to know why I can not open a link to a new window. I can only open in my tab. I hate it. I try dragging the tab out to make a new window but it will not go no where help help help..please someone..! I try everything!

Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
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If it works in Safe Mode and in normal mode with all extensions (Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.
Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: Firefox > Quit Firefox; Linux: Firefox/File > Quit)

Acrobat 9 pro will not open and run Error (129:6) Please Help!

Error Message:
you cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling or contacting you IT administrator or Adobe support for help (129.6)
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This is a user forum, but with Adobe you might find better help here than in other places anyway. Many of the users here have been through most of the problems and if you hit one that has been there you will likely get a good answer. Some of the folks are good at making suggestions to try (as they would try) and others will try to replicate the problem if you give enough info. Many of us are a bit crazy for spending so much time here, but we learn along with helping, an aspect we enjoy - takes the edge off the day! (OK, maybe I am speaking for myself.)
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HT4060 Hi, i have been charging my ipad for 4 days now yet the power stays the same at 5%. They ipad shows the charging flash yet seems not to be charging. Can anyone please help?

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Are you trying to charge it plugged into the wall with its supplied power brick? It's best charged that way.
You can try to swap out the power brick and cable to either rule those out or rule them in as the issue.
You can also try giving your iPad a reset. Hold down the sleep and home keys until you see the silver apple. Let it reboot and try again.

192.168.1.1 will not open. Have tried repeatedly. Please help!!

Hi, Two days ago I was able to type this in my browzer (Safari, Macintosh) and open the page. Now for two days I have tried this again and get a massage that the server at this location (192.168.1.1 ) is not responding. How can I get onto this page. I need to change the settings on my WRT54G V8. Any help would be appreciated.
Thanks, Bill

Sorry to hijack your thread but my issue is very similar and driving me nuts!
For some reason my wireless network at home started playing up. I thought I'd do some quick fixes....not so quick.
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After trying to troubleshoot an issue with my mrs wifi connection, I am now unable to access 10.10.10.1 via port 1 on WRT610N direct to my PC's LAN port (I have 2 LAN ports on PC and no luck with either). If I plug into my laptop and not the desktop, no issue accessing 10.10.10.1 (router).
I have pinged 192.168.1.1 as suggested above and get 0% loss on laptop but when plugged into desktop I get 'geenral failure' and 100% loss.
I'm no expert at PC's but was able to build the desktop I had and had it running for a year without issue. So why are my LAN ports on my desktop giving me grief? And it always appears to be showing as a 'public netwrok' on my desktop when in 'network and sharing center'. I change it to private (as it sound like the right thing) but ends up as an 'unidentified network' (or similar).
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Photoshop will not open/create new files, cannot resize images etc

Hi to all.
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I am an idiot.
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Maybe this: http://helpx.adobe.com/acrobat/kb/pdf-error-1015-11001-update.html ?
Do you have a link to that document?

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below are the results of EtreCheck scan.
Hardware Information:
          MacBook Pro (13-inch, Early 2011)
          MacBook Pro - model: MacBookPro8,1
          1 2.3 GHz Intel Core i5 CPU: 2 cores
          8 GB RAM
Video Information:
          Intel HD Graphics 3000 - VRAM: 512 MB
System Software:
          OS X 10.9.1 (13B42) - Uptime: 5 days 3:45:14
Disk Information:
          Hitachi HTS545032B9A302 disk0 : (320.07 GB)
                    EFI (disk0s1) <not mounted>: 209.7 MB
                    Macintosh HD (disk0s2) / [Startup]: 319.21 GB (64.84 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
          OPTIARC DVD RW AD-5970H
USB Information:
          Apple Inc. FaceTime HD Camera (Built-in)
          Apple Inc. Apple Internal Keyboard / Trackpad
          Apple Inc. BRCM2070 Hub
                    Apple Inc. Bluetooth USB Host Controller
          Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
          Apple Inc. thunderbolt_bus
Kernel Extensions:
          org.virtualbox.kext.VBoxDrv          (4.1.2)
          org.virtualbox.kext.VBoxUSB          (4.1.2)
          com.logmein.driver.LogMeInSoundDriver          (1.0.3 - SDK 10.5)
Startup Items:
          VirtualBox: Path: /Library/StartupItems/VirtualBox
Launch Daemons:
          [System] com.adobe.fpsaud.plist 3rd-Party support link
          [System] com.logmein.logmeinblanker.plist 3rd-Party support link
          [System] com.logmein.logmeinserver.plist 3rd-Party support link
          [System] com.logmein.raupdate.plist 3rd-Party support link
          [System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
          [System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
          [System] com.sharpcast.xfsmond.plist 3rd-Party support link
          [System] com.teamviewer.teamviewer_service.plist 3rd-Party support link
          [System] com.zeobit.MacKeeper.AntiVirus.plist 3rd-Party support link
          [System] org.macosforge.xquartz.privileged_startx.plist 3rd-Party support link
Launch Agents:
          [System] com.logmein.LMILaunchAgentFixer.plist 3rd-Party support link
          [System] com.logmein.logmeingui.plist 3rd-Party support link
          [System] com.logmein.logmeinguiagent.plist 3rd-Party support link
          [System] com.logmein.logmeinguiagentatlogin.plist 3rd-Party support link
          [System] com.oracle.java.Java-Updater.plist 3rd-Party support link
          [System] com.teamviewer.teamviewer.plist 3rd-Party support link
          [System] com.teamviewer.teamviewer_desktop.plist 3rd-Party support link
          [System] org.macosforge.xquartz.startx.plist 3rd-Party support link
User Launch Agents:
          [not loaded] .dat0157.000 (hidden)/Users/fboyd3/Library/Application Support/Spotify/SpotifyWebHelper
          [not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
          [not loaded] com.google.keystone.agent.plist 3rd-Party support link
          [not loaded] com.microsoft.LaunchAgent.SyncServicesAgent.plist 3rd-Party support link
          [not loaded] com.spotify.webhelper.plist 3rd-Party support link
          [not loaded] com.zeobit.MacKeeper.Helper.plist 3rd-Party support link
          [not loaded] org.virtualbox.vboxwebsrv.plist 3rd-Party support link
User Login Items:
          iTunesHelper
          GrowlHelperApp
          Alarm Clock
          Canon IJ Network Scanner Selector2
          Microsoft Database Daemon
          SugarSync Manager
          Neat
          LogMeIn
          Dropbox
          Spotify
          Spotify
          AdobeResourceSynchronizer
Internet Plug-ins:
          LogMeInSafari64: Version: 1.0.730 3rd-Party support link
          OVSHelper: Version: 1.0 3rd-Party support link
          Default Browser: Version: 537 - SDK 10.9
          Flip4Mac WMV Plugin: Version: 3.0.0.126   - SDK 10.8 3rd-Party support link
          AmazonMP3DownloaderPlugin101750: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 3rd-Party support link
          AdobePDFViewerNPAPI: Version: 11.0.03 - SDK 10.6 3rd-Party support link
          FlashPlayer-10.6: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
          DivXBrowserPlugin: Version: 2.1 3rd-Party support link
          LogMeIn: Version: 1.0.730 3rd-Party support link
          Flash Player: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
          iPhotoPhotocast: Version: 7.0 - SDK 10.8
          LogMeInSafari32: Version: 1.0.730 3rd-Party support link
          QuickTime Plugin: Version: 7.7.3
          AdobePDFViewer: Version: 11.0.03 - SDK 10.6 3rd-Party support link
          SharePointBrowserPlugin: Version: 14.3.4 - SDK 10.6 3rd-Party support link
          Silverlight: Version: 5.1.20125.0 - SDK 10.6 3rd-Party support link
          EPPEX Plugin: Version: 3.0.0.0 3rd-Party support link
          WidevineMediaTransformer: Version: (null) 3rd-Party support link
          JavaAppletPlugin: Version: Java 7 Update 25 Outdated! Update
Safari Extensions:
          DivX Plus Web Player HTML5 <video>: Version: 2.1.0.900
          Open in Internet Explorer: Version: 1.0
          ClickToPlugin: Version: 2.5.3
          DivX HiQ: Version: 2.1.0.900
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
          AirPlay: Version: 1.9 - SDK 10.9
          AppleAVBAudio: Version: 2.0.0 - SDK 10.9
          iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
          Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
          Move-Media-Player: Version: npmnqmp 071705000010 3rd-Party support link
          WebEx64: Version: 1.0 - SDK 10.6 3rd-Party support link
3rd Party Preference Panes:
          DivX 3rd-Party support link
          Flash Player 3rd-Party support link
          Flip4Mac WMV 3rd-Party support link
          Growl 3rd-Party support link
          Java 3rd-Party support link
Old Applications:
          Microsoft Language Register:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                    /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
          /Users/[redacted]/Library/Application Support/WebEx Folder/1326
                    Cisco WebEx Event Center:          Version: 1304.07.2811.0 - SDK 10.5 3rd-Party support link
                    convertpdf:          Version: 1.2 - SDK 10.5 3rd-Party support link
                    asannotation2:          Version: 1206.25.2804.0 - SDK 10.5 3rd-Party support link
          Neat ADF Scanner 2008 10_5:          Version: 1.0.0.15 - SDK 10.5 3rd-Party support link
                    /Library/Image Capture/Devices/Neat ADF Scanner 2008 10_5.app
          SLLauncher:          Version: 1.0 - SDK 10.5 3rd-Party support link
                    /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
          /Users/[redacted]/Library/Application Support/WebEx Folder/1324
                    convertpdf:          Version: 1.2 - SDK 10.5 3rd-Party support link
                    Cisco WebEx Meeting Center:          Version: 1304.23.2811.0 - SDK 10.5 3rd-Party support link
                    asannotation2:          Version: 1206.25.2804.0 - SDK 10.5 3rd-Party support link
                    atmsupload:          Version: 1209.12.2806.0 - SDK 10.5 3rd-Party support link
          Amazon MP3 Downloader:          Version: INFO_PLIST_VERSION - SDK 10.4 3rd-Party support link
          /Applications/Microsoft Office 2011
                    Microsoft PowerPoint:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                    Microsoft Excel:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                    Microsoft Outlook:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                    Microsoft Word:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                    Microsoft Document Connection:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
          Solver:          Version: 1.0 - SDK 10.5 3rd-Party support link
                    /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
          /Applications/Microsoft Office 2011/Office
                    Microsoft Graph:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                    Microsoft Database Utility:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                    Microsoft Office Reminders:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                    Microsoft Upload Center:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                    My Day:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                    SyncServicesAgent:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                    Open XML for Excel:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                    Microsoft Alerts Daemon:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                    Microsoft Database Daemon:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                    Microsoft Chart Converter:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                    Microsoft Clip Gallery:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
          /Applications/iWork '09
          Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4 3rd-Party support link
                    /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
          /Library/Application Support/Microsoft/MERP2.0
                    Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4 3rd-Party support link
                    Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4 3rd-Party support link
          /Users/[redacted]/Downloads
                    Install Spotify 7:          Version: 1.0 - SDK 10.5 3rd-Party support link
                    Install Spotify 3:          Version: 1.0 - SDK 10.5 3rd-Party support link
                    Install Spotify:          Version: 1.0 - SDK 10.5 3rd-Party support link
                    Install Spotify 2:          Version: 1.0 - SDK 10.5 3rd-Party support link
                    Install Spotify 4:          Version: 1.0 - SDK 10.5 3rd-Party support link
                    Install Spotify 5:          Version: 1.0 - SDK 10.5 3rd-Party support link
                    Install Spotify 6:          Version: 1.0 - SDK 10.5 3rd-Party support link
Time Machine:
          Time Machine not configured!
Top Processes by CPU:
              97%          Microsoft Outlook
              16%          Google Chrome
               5%          WindowServer
               3%          Finder
               2%          EtreCheck
Top Processes by Memory:
          180 MB          Finder
          164 MB          soffice
          156 MB          mds_stores
          147 MB          Google Chrome
          131 MB          Numbers
Virtual Memory Information:
          928 MB          Free RAM
          2.59 GB          Active RAM
          1.22 GB          Inactive RAM
          1.57 GB          Wired RAM
          31.52 GB          Page-ins
          1.33 GB          Page-outs

Follow these instructions to uninstall MacKeeper. They have been tested with the most recent version of MacKeeper (v 2.8). Earlier versions than the one released in 2012 require more extensive work to uninstall all its components.
The effects of having actually used MacKeeper to do anything are a completely different matter. The fastest way to take an exquisitely designed and painstakingly engineered Mac and make it run like a steaming pile of dung is to install and use such ill-conceived "cleaning" or "security" products. This is just one example of a broad category of time- and money-wasters capable of causing damage that can only be rectified by reinstalling OS X, restoring from a backup, or completely erasing your system and rebuilding it from the ground up. Never install such junk on a Mac.
If you used MacKeeper to encrypt any files or folders, use MacKeeper to un-encrypt them first.
Quit the MacKeeper app if it is running.
Open your Applications folder: Using the Finder's Go menu, select Applications.
Drag the MacKeeper icon from your Applications folder (not the Dock) to the Trash.
You will be asked to authenticate (twice):
You do not need to provide a reason for uninstalling it:
Just click the Uninstall MacKeeper button. You will be asked to authenticate again.
After it uninstalls you may empty the Trash and restart your Mac. All that will remain is an inert log file that does nothing but occupy space on your hard disk.

I just bought and downloaded an embroidery file but Adobe Reader will not open it. What can I do?

I just bought and downloaded an embroidery file but Adobe Reader will not open it. What can I do?

Is it actually a PDF file or something else.
You haven't given us enough information to do anything other than throw random guesses your way.
Version of Reader? File type? Downloaded and saved to your desktop or are you clicking a link?
Opening in browser or using File>Open in Reader?
More info is better.

I have an alias file that will not delete or drag and it will not open to original file. How do I get these off my Mac?

I have an alias file that will not delete or drag and it will not open to original file. I have tried everything I know and they still wont delete. Can someone please help me?

Check out KB Article: http://support.apple.com/kb/ht1526 You can't empty the Trash or move a file to the Trash

LR 5.3 will not open Sony A7r files, can anyone please help?

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