LR 5.5 - Cannot export/publish to HDD or Flickr from video frame capture - "An internal error has occurred: assertion failed"
Basically as the title states, I cannot publish a set of photos that originated as video frame captures, whether to my hard drive or using a service plugin for Flickr. I have tried multiple publish service plugins for Flickr and everything fails precisely the same way. This only happens when I add photos to the collection that are JPG's derived from video, and it only started doing this recently. I have other frame captures that I uploaded just fine, but it appears that nothing from the set I worked on the other day wants to upload. Other NEF-derived photos from the same set work just fine.
All I get is a Warning dialog stating that an error has occurred while the main dialog stops on "Preparing to export...", then it kicks me back with no action taken when I click OK. The status in the upper left says "Updating Published Collections". If I remove the new frame capture photo, it works fine, but as soon as I add one to the collection, it fails to publish.
I updated from 5.4 to 5.5, tried new publish plugins, completely removed and recreated my local profile, reimported my catalog, all to no avail. Everything worked fine two days ago, then when I went to upload my latest edits yesterday, I started receiving the error and have had no luck fixing it.
I used debugView to capture a log as the error occurred, so I can provide that for a developer or support contact if required.
EDIT: I just tried choosing some different photos in the set, and most appear to work, so it is just some particular images that it does not like. I will try to narrow it down.
Message was edited by: Andrew Morton
I narrowed it down to one photo in particular that it does not like. It's not a deal-breaker, but I am still curious what is going on that is causing that one photo being in a set to break the publish process
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Unable to export: an internal error has occurred
Hi, everybody,
Just when I was trying to convince myself that I should NOT go back to LR2, no matter how ugly the new import interface is, I tried my first export and this is all I get:
- ping
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Anybody else having this problem? any solutions?
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The behavior is a bit random. If I export a large number of photos, some will work some won't. If I retry a picture that failed, it sometimes works or keeps failing. The input images are fairly similar in sizes.
In some cases, there is no error message but the new reduced-size image is not created.
Computer:
Windows 7 Professional
Intel Core 2 Duo
4 GB of memory
Hard-drive: 1 TB, about 700 GB free.
Lightroom version 5.5
Camera Raw 8.5
This export operation was working previously (i.e., previous version of LR). I installed the 5.5 version on June 28 2014. The bug is probably in the new version of LR.
System configuration (in French)
Version de Lightroom : 5.5 [968504]
Système d'exploitation : Windows 7 Business Edition
Version : 6.1 [7600]
Architecture de l'application : x86
Architecture du système : x86
Nombre de processeurs logiques: 2
Vitesse du processeur : 2,6 Ghz
Mémoire intégrée : 3326,1 Mo
Mémoire réelle disponible pour Lightroom : 716,8 Mo
Mémoire réelle utilisée par Lightroom : 446,1 Mo (62,2%)
Mémoire virtuelle utilisée par Lightroom : 557,4 Mo
Taille de la mémoire cache : 8,1 Mo
Nombre maximal de liens utilisé par Camera Raw: 2
Paramètre PPP du système : 96 PPP
Composition sur le Bureau activée: Oui
Affichages : 1) 1680x1050
Dossier de l'application : C:\Program Files\Adobe\Adobe Photoshop Lightroom 5.5
Chemin d'accès à la bibliothèque : K:\Images\Lightroom\Lightroom 5 Catalog.lrcat
Dossier des paramètres : C:\Users\Dominique\AppData\Roaming\Adobe\Lightroom
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Périphérique : 402
Sous-système : 50510de
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Mémoire vidéo : 243
AudioDeviceIOBlockSize: 1024
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AudioDeviceSampleRate: 44100
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I run Lightroom 5.6 on Windows 8.1. It's been a while since I exported anything and now I find that I cannot export to JPG.
I get an internal error, " attempt to perform arithmetic on a nil value" .
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Thanks
BobHi there,
so I found something! I was wondering why the "publish on harddrive" process did work, but the export to harddrive not.
So I looked in the difference of the presettings and found only the different options "choose export folder" and "predefined export folder" (don't know the exact translations, as I use the german version, but I hope you find what I mean.)
So I changed in the export settings the export folder to a fix predefined folder and there you are, export is working again!
Don't know the relation to the GPS-data, but anyhow.
Hope this helps to solve the problem?
Don't know if MS windows did an update which causes the error, but I didn't changed anything in lightroom as it worked before without these settings.
And of course in the long rund I would like to go back to the "choose folder" option, as I know have to copy the images to the right folder after export which is not a smooth process..
regards
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========= snip
Action ended 14:37:36: ExecuteAction. Return value 3.
MSI (c) (18:04) [14:37:36:910]: Doing action: SetupCompleteError
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MSI (c) (18:E0) [14:37:38:478]: Custom Action Manager thread ending.
=== Logging stopped: 2014/09/08 14:37:38 ===
MSI (c) (18:04) [14:37:38:479]: Note: 1: 1708
MSI (c) (18:04) [14:37:38:479]: Product: Apple Software Update -- Installation failed.
MSI (c) (18:04) [14:37:38:479]: Windows Installer installed the product. Product Name: Apple Software Update. Product Version: 2.1.3.127. Product Language: 1033. Manufacturer: Apple Inc.. Installation success or error status: 1603.
======== snip -
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Publishing Universal App - An unexpected network error has occurred
Hello,
Each time that we tried to "Associate App with Store" or Create App package" via Visual Studio 2013 to publish our Windows Phone 8.1 Universal app, we have the error "An unexpected network error has occurred. the app list cannot be refreshed.
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ClevLab (www.clevlab.com)Hello Sroye.
I have been struckling with the same problem. Copying large data amounts between my MacBook and my Airdisk works perfectly (though slowly).
But copying data amounts larger than about 300MB from my XP to my airdisk suddenly stops with the error you get. Hereafter I cannot access the airdisk until I have re-started both my AEBS and my 500GB LaCie HFS+ formatted disk drive.
I use the new 7.1.1 firmware version in my AEBS.
Have you solved your problem?
Kind regards Thomas. -
This is a long description of a series of problems with my new Palm Pre. You may wish to search the text to find your specific issue(s). There is no solution in my post. Look for possible answers in the responses to come.
I bought my Palm Pre 4 days ago and it arrived 2 days ago. Phone worked great. Last night I plugged in the phone and updated the OS. After completion, I selected "Done" and went to bed.
- First Series of Issues: "Phone Offline", will not charge battery -
In upper lefthand corner of the phone there is the message "phone offline". Although the phone has been charging all night it reads "26% battery". I called the general Sprint tech support number and we tried the following things:
1) Restart phone (press and hold power button, then select "turn off". after power down, press and hold power button to power on.)
2) Reset the phone (several different ways - call tech support so that you do this correctly)
The individual at Sprint then sent me to another tech support person, presumably 2nd tier.
- Second Series of Issues: Error message "an error has occured that cannot be resolved" -
Sprint tech support person #2 also had me restart and reset the phone in a number of ways. In her words "we've tried every palm pre trick I know" and each time the phone was unresponsive. Often we received the error message "phone is offline". We did a full erase and after that the phone would no longer restart. At this point the error message came up saying "an error has occured that cannot be resolved" which referred me to www.palm.com for assistance. I think it's important to note here that this was not the typical error message (black screen with white letters) but rather the blue sky background with a semitransparent box over it with white text.
Sprint tech support person #2 then connected me with Palm support and the dance continued. Again we tried a whole bunch of resetting and restarting and erasing options. Palm support instructed me to go to: www.palm.com/rom to download WebOS Doctor, which I did. I downloaded the file. While that was happening he had me hold the "volume up" button and plug the phone into the charger. This caused a USB symbol to appear on the phone. When the file was complete I received an error message that the file couldn't run. Palm tech support person seemed surprised. I mentioned that I was on a Mac and he said he couldn't help me. He then transferred me to another Palm support person who works with Mac users.
Palms tech support person #2 then informed me that I should have selected the "mac" download option on www.palm.com/rom. I verbally walked her through the whole series of webpages, telling her that it says that you need Windows (version whatever) or Mac (version whatever) but that at no time was there an option to download a different WebOS Doctor for different operating systems. After some more discussion she told me she would have to have someone call me back tomorrow.
- Third Series of Issues: phone stuck on USB symbol -
So at the moment the phone is completely useless. Not fantastic. I booted up the mac in Windows 7 and downloaded WebOS Doc and received the same error. I also ran Windows Vista virtually and received the same error. Later this afternoon I'm heading into work to try the same thing on Windows XP.
In the meantime, I got onto this forum and located a thread that provided a direct link to the necessary file:
palm.cdnetworks.net/staging/rom/webosdoctorp100ewwsprint.jar
After downloading that file, which I realized could totally be a virus, I was able to get WebOS Doc working on my computer. It required that I recharge the phone completely before beginning and now it's on the screen that says "Don't disconnect your phone" and the file is at 3% complete. Only... it's been at 3% complete for almost 30 minutes.
I am hoping that Palm will follow up with me tomorrow, but I'm leaving at 7am on a business trip and would love to have the thing working. Any suggestions are welcome, even if you can just tell me how to get the think disconnected safely before my flight tomorrow. I don't fancy getting through security with my phone wired to my laptop.
Thanks.
Post relates to: Pre p100eww (Sprint)
This question was solved.
View Solution.Hello and welcome to the forums;
Our phone support is open every day Monday through Sunday, although there are different hours of operation for the weekend. If after a webOS Doctor reset you are still experiencing the same problems, I would likely recommend replacement, either in a local store for your carrier or through our technical support department.
There may be additional technical support offered or suggested over the phone, this would need to be done first before a replacement could be issued.
Hope this helps,
TreoAide
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