LR 5 does not install from my Creative Cloud

LR 5 does not install from Creative Cloud but gives an error message "there were errors during installation (7). I am able to installa the trial version though even during this installation the updating LR 4 cataloque into LR 5 cataloque ended with an error message. Hoever the cataloque was OK in LR 5. The only problem was that aI could not licence the software into Creative Cloud. Still the Creative Cloud recognized the LR 5 and said the installation was OK. However I always had to check the "continue the trial box when starting LR 5. I removed the trial and tried to reinstalla LR five from Creative Cloud with the same result.
Kari

Hi
I have had a chat with Adobe Technical Support and found a solution.
Log out of Adobe Cloud
In Windows use the Run command to run %temp%
This will open the Windows temporary folder
Delete all the files and folders in the temporary folder - there may be some foles/folders that can't be deleted but dont worry about those
Sign back into the Adobe Cloud
Install Lightroom and wait for the installation to fail
Use the Run command to run %temp%
There will be a series of folders with filenames like {3F3A6C01-A6FA-4261-BD77-B128A5668697}
Look through these folders until you find one that contains Lightroom Install file
Run the installation file and the program should install manually
Once completed you should be able to run Lightroom 5
Logout and then login into Adobe Cloud - Lightroom should appear as installed.
My Ligtroom is now working and I hope this works for you.
Kind regards
Steve

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