LR 5Have a problem with publishing hanging up

When publishing my publishing screen comes up showing all the pics I have published and the new ones to be published. After publishing, I can't get back to my other folders. It hangs up and the only way I can get back is to close the app. Any suggestions? I have all of the current updates.

oh.. really?! hehe.. wat abt the Administrator Tool?
when i setup the tomcat, there is this weblink along
with the package. do i have to make amendments or
just left the setting as default?keep it as default.. unless you have some settings that might change the server.xml of the tomcat.. like datasources..
and wat abt the IIS in the settings of the control
panel? i have tried to publish the jsp files onto the
webbie, the index page works, but only that, it does
not link to the next page nor have any interaction
with the database.. what should i do? you should ask your system administrator about it.. we have different netwrks and different configurations of networks
regards..
mindy.. :)

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Hello,
I was just wondering if other people are having problems with updatemanager hanging when you install patches. Quit frequently we have problems where the updatemanger will get 75% done and just hang. I have even let it sit over the weekend on our test boxes and it does not proceed. You can click on cancel and the same thing nothing happens.
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Update Manager community:
First, thanks to David Holmes for his suggestion that this is a Java bug related to the PKCS11 library forking problem. This is, at the very least, consistent with my observations: when things hang, it appears to hang in the java process and never seems to get where you see the various pkgadd and pkginstall processes get started.
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Thanks,
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I have a problem with a LR plugin I'm working on.
My plugin is a common publish service. The code is VERY similar to the flickr plugin.
My problem is with publish service icon. No matter what do I do, the icon is missing (in LR). I have set the publishServiceProvider.small_icon property to the name of my icon file. The file is present in the same folder, as the rest of the plugin files.
At first, I thought that perhaps something is wrong with the image. But when I tried to use the same icon for the flickr plugin, everything was ok. So the image is in correct format.
What can be the cause of my problem?
BTW, I use LR 3.2 and 3.3, if it's important.
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but I was suggested to try on this forum.)

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Problem with threads hanging

We have a problem where our application stops responding after a few days of usage. Things will for fine for a day or two, and then pretty quickly threads will start getting hung up, usually in places where they are allocating memory
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A thread dump usually shows that some or all of our execute threads are in the state "waiting for monitor entry" even though they are not currently waiting on any java locks. Here is a sample thread from the thread dump (we have ~120 threads so I don't want to post the full dump).
=============================================================================================
"ExecuteThread: '8' for queue: 'itgCrmWarExecutionQueue'" daemon prio=5 tid=0x005941d0 nid=0x2c waiting for monitor entry [c807f000..c807fc28]
at java.lang.String.substring(String.java:1446)
at java.lang.String.substring(String.java:1411)
at weblogic.servlet.internal.ServletRequestImpl.getRelativeUri(ServletRequestImpl.java:1872)
at weblogic.servlet.internal.WebAppServletContext.invokeServlet(WebAppServletContext.java:3492)
at weblogic.servlet.internal.ServletRequestImpl.execute(ServletRequestImpl.java:2585)
at weblogic.kernel.ExecuteThread.execute(ExecuteThread.java:197)
at weblogic.kernel.ExecuteThread.run(ExecuteThread.java:170)
=============================================================================================
String.java line 1446 for this jdk allocates a new String object, and all the other threads in this state also are creating new objects or arrays, etc.
We've done a pstack on this process when it's in this state, and the threads that are in the "waiting for monitor entry" that look like they're allocating memory are all waiting on the same lwp_mutex_lock with some allocation method that's calling into the native TwoGenerationCollectorPolicy.mem_allocate_work (see pstack output below for the same thread as in the thread dump above)
=============================================================================================
----------------- lwp# 44 / thread# 44 --------------------
ff31f364 lwp_mutex_lock (e3d70)
fee92384 __1cNObjectMonitorGenter26MpnGThread__v_ (5000, 525c, 5000, 50dc, 4800, 4af0) + 2d8
fee324d4 __1cSObjectSynchronizerKfast_enter6FnGHandle_pnJBasicLock_pnGThread__v_ (c807f65c, c807f7d4, 5941d0, 0, 35d654, fee328ec) + 68
fee32954 __1cQinstanceRefKlassZacquire_pending_list_lock6FpnJBasicLock__v_ (c807f7d4, ff170000, d4680000, 4491d4, fee1bc2c,
0) + 78
fee3167c __1cPVM_GC_OperationNdoit_prologue6M_i_ (c807f7bc, 4400, ff170000, 2d2b8, 4a6268, c807fa18) + 38
fee2e0b0 __1cIVMThreadHexecute6FpnMVM_Operation__v_ (c807f7bc, 963a8, 0, 0, 1, 0) + 90
fed2c2a4 __1cbCTwoGenerationCollectorPolicyRmem_allocate_work6MIii_pnIHeapWord__ (962c0, ff1c29ec, ff1c297c, ff131a26, 4800, 4998) + 160
fed22940 __1cNinstanceKlassRallocate_instance6MpnGThread__pnPinstanceOopDesc__ (ee009020, 5941d0, 15ca581, 3647f0, 4a6268, c807f8c8) + 180
fed34928 __1cLOptoRuntimeFnew_C6FpnMklassOopDesc_pnKJavaThread__v_ (ee009018, 5941d0, 0, 0, 0, 0) + 28
fa435a58 ???????? (ee009018, e86de, 15ca4de, 50dc, 5941d0, c807f9c8)
fb36f9a4 ???????? (0, d412ccd8, ee046c28, ff170000, 0, 0)
fad8b278 ???????? (ee046c28, d6000c90, ee046530, 8, db8e8450, c807f9e8)
fad62abc ???????? (d412ccd8, ee046530, d6000c90, ee3bfa38, 8, c807fa18)
fa4b3c38 ???????? (c807fb9c, 0, f2134700, fa415e50, 8, c807faa8)
fa40010c ???????? (c807fc28, c807fe90, a, ee9e1e20, 4, c807fb40)
fed5d48c __1cJJavaCallsLcall_helper6FpnJJavaValue_pnMmethodHandle_pnRJavaCallArguments_pnGThread__v_ (c807fe88, c807fcf0, c807fda8, 5941d0, 5941d0, c807fd00) + 27c
fee4b784 __1cJJavaCallsMcall_virtual6FpnJJavaValue_nLKlassHandle_nMsymbolHandle_4pnRJavaCallArguments_pnGThread__v_ (ff170000, 594778, c807fd9c, c807fd98, c807fda8, 5941d0) + 164
fee5e8dc __1cJJavaCallsMcall_virtual6FpnJJavaValue_nGHandle_nLKlassHandle_nMsymbolHandle_5pnGThread__v_ (c807fe88, c807fe84, c807fe7c, c807fe74, c807fe6c, 5941d0) + 6c
fee6fc74 __1cMthread_entry6FpnKJavaThread_pnGThread__v_ (5941d0, 5941d0, 838588, 594778, 306d10, fee69254) + 128
fee6927c __1cKJavaThreadDrun6M_v_ (5941d0, 2c, 40, 0, 40, 0) + 284
fee6575c _start   (5941d0, fa1a1600, 0, 0, 0, 0) + 134
ff3758c0 lwpstart (0, 0, 0, 0, 0, 0)
=============================================================================================
Also when it's having this problem, the "VM Thread" is always using a lot of processor time. We did a couple of pstacks today while it was having this problem, and this thread was stuck in the ONMethodSweeper.sweep for over 15 minutes when we finally killed the server.
From the thread dump:
"VM Thread" prio=5 tid=0x000e2d20 nid=0x2 runnable
From the first pstack:
=============================================================================================
----------------- lwp# 2 / thread# 2 --------------------
fed40c04 __1cXvirtual_call_RelocationIparse_ic6FrpnICodeBlob_rpC5rppnHoopDesc_pi_nNRelocIterator__ (42a2f4, fa5fa46d, ffffffff, fc4ffcb8, 42a2f4, 42a324) + 124
fed46318 __1cKCompiledIC2t5B6MpnKRelocation__v_ (42a2f0, fc4ffd24, fc4ffd4c, e802, 0, 6) + 38
fed90c38 __1cHnmethodVcleanup_inline_caches6M_v_ (fa5f7f88, fa608940, 1, 0, fa400000, 6) + 1ac
fede18b4 __1cONMethodSweeperFsweep6F_v_ (2cf38, 0, ffffffff, ff1cf1fc, ff1c66e8, fede1d44) + 1b0
fede1e6c __1cUSafepointSynchronizeFbegin6F_v_ (2cf38, ff1ba138, 5000, 50dc, 5000, 525c) + 248
feef1fd4 __1cIVMThreadEloop6M_v_ (4400, 4000, 4324, 4000, 42b0, 3800) + 3d4
feef1ae4 __1cIVMThreadDrun6M_v_ (e2d20, 2, 40, 0, 40, 0) + 8c
fee6575c _start   (e2d20, ff270200, 0, 0, 0, 0) + 134
ff3758c0 lwpstart (0, 0, 0, 0, 0, 0)
=============================================================================================
Second pstack
=============================================================================================
----------------- lwp# 2 / thread# 2 --------------------
fed41180 __1cXvirtual_call_RelocationIparse_ic6FrpnICodeBlob_rpC5rppnHoopDesc_pi_nNRelocIterator__ (0, ff1b9664, ffffffff, fc4ffcb8, a6f2cc, fc4ffbd0) + 6a0
fed46318 __1cKCompiledIC2t5B6MpnKRelocation__v_ (a6f2c8, fc4ffd24, fc4ffd4c, e802, 0, 6) + 38
fed90c38 __1cHnmethodVcleanup_inline_caches6M_v_ (faded4c8, fadf2c80, 1, 0, fa400000, 6) + 1ac
fede18b4 __1cONMethodSweeperFsweep6F_v_ (2cf38, 0, ffffffff, ff1cf1fc, ff1c66e8, fede1d44) + 1b0
fede1e6c __1cUSafepointSynchronizeFbegin6F_v_ (2cf38, ff1ba138, 5000, 50dc, 5000, 525c) + 248
feef1fd4 __1cIVMThreadEloop6M_v_ (4400, 4000, 4324, 4000, 42b0, 3800) + 3d4
feef1ae4 __1cIVMThreadDrun6M_v_ (e2d20, 2, 40, 0, 40, 0) + 8c
fee6575c _start   (e2d20, ff270200, 0, 0, 0, 0) + 134
ff3758c0 lwpstart (0, 0, 0, 0, 0, 0)
=============================================================================================
Has anyone ever seen anything like this? I'm trying to figure out if this is caused by something we're doing, or something relating to our environment and jvm options. Any ideas?

Thanks for the reply - I'm testing our app with the +UseConcMarkSweepGC now in our test environment to make sure it doesn't cause any problems there. Unfortunately the only place we've had this problem is on the production server, so it's extra difficult debugging this.
We're using the following memory options:
-ms512m -mx512m -XX:NewSize=128m -XX:PermSize=192m -XX:MaxNewSize=128m -XX:MaxPermSize=192m -XX:SurvivorRatio=8and the following debugging options, as we've also been seeing OutOfMemoryErrors ( see http://forum.java.sun.com/thread.jsp?forum=37&thread=522354&tstart=45&trange=15 )
-verbosegc -XX:+PrintGCDetails -XX:+PrintGCTimeStamps -XX:+PrintHeapAtGCBTW, which c++filt version and options are you using? Our Solaris boxes only seem to have the GNU version installed. I was trying to run that on some of the other stack traces and wasn't getting anywhere, and didn't know if because it was GNU version wouldn't work on something compiled with the Sun compiler.
Thanks!
--Andy

HT3368 I have problem with publishing presentation to YouTube

I have problem with login - always get back "User Login Failed. Please enter a valid account and password". I am 100% sure both is correct. What is wrong?

This is the Keynote forum, the folks here have knowledge of that product.
For login problems try the procedure below:
Youtube

Problem with Photoshop hangs/freezing for users on a terminal server

Dear Forum!
I'm having some trouble with Photoshop freezing over a period of ~20 minutes when you (1.) user the eraser with special brushes and (2.) copy and paste material from a PDF to Photoshop. As you might notice by the size of this post i'm getting quite depserate over here and need some help.
A Little background information...
Photoshop CS6 is installed on a terminal server with ~25 Active users where 3 of them are using Photoshop.
The operating system on the server is Windows Server 2012 R2.
There are no additional add-ons just a plain installation of Photoshop in that matter.
The server uses 40-60% of the memory most of the time (mostly a bit less, some times a bit more but never 100%) and 40% of the CPU.
There's enough space free on the disc.
The problem in detail...
There are two occasions where the freezing has occured most of the time. After it hangs for the first time, it will happen everytime you do any of the operations over a period of ~20 minutes and it's Mutual for all users. When it freezes, the whole terminal session freezes but the program i still responding (it's not getting set to "not responding") when viewed from Another user through the task manager. Ending the process as an administrator sometimes work, although from the moment i end he proces it takes about 10-60 seconds Before the program actually Closes and the user gets back Control. The easiest thing to do most of the time is if an administrator forces them to log out.
1. The first occasion is when you use the eraser with a brush that's not standard but manually added. The names of the brush packages used are:
Extacy__Elemental
KKC_Fractal
Kornkid's_Grunge_Set
and the problem is with all brushes inside those packages. The way i evoke the problem is the following:
     1. Start Photoshop
     2. Create new
     3. Fill the background with any color
     4. Select the eraser tool
     5. Change the brush to one of the ones mentioned above
     6. Program freezes
2. The second scenario when the problem occurs is when the users copy something from a PDF to Photoshop. The way i evoke this is:
     1. Open a PDF
     2. Select area and copy it
     3. Open Photoshop
     4. Create new
     5. Paste into Photoshop
     6. Program freezes
Solutions we have tried so far...
I've been working on this for several round now and i'm not entirely sure on what exactly i have done. I will try and do the following solutions once more but i'm pretty sure that i have tried most of them.
Update graphic card drivers.
Resetting all Tools:
     1. Select options for a tool
     2. choose "Reset all Tools"
Resetting presets:
     1. Hold ctrl + shift + alt while Photoshop is starting
     2. select "yes"
Tested if it matters if i have a pen connected or not, which it doesn't.
Removed the special brushes (but it still freezes when copy/paste from PDF)
Removed "save in background" and "automatically save recovery information" options
Updated to latest version.
Turned off OpenGL
Solutions i haven't, but will try...
Reinstall Photoshop
Change font preview size
     1. Go to "type"
     2. select "Font prview size"
     3. select "none"
Delete system font cache
Close all Adobe applications including the Creative Cloud desktop app (if installed).
Navigate to \Windows\ServiceProfiles\LocalService\Appdata\Local
Delete the *FNTCACHE*.DAT or *FontCache*.dat files.
NOTE: The asterisk (*) indicates various numbers, letters, or words, such as FontCache-S-1-5-21.dat or COFFfntCache.dat.
Delete Photoshop font cache
Exit Photoshop and the Creative Cloud desktop app (if installed).
Navigate to the appropriate folder
Photoshop CS6 and earlier.
Windows XP: \Documents and Settings\Local Settings\Application Data\Adobe
Windows 7: \Users\[user name]\AppData\Local\Adobe
Photoshop CC and CC 2014
Windows 7 and 8: \Users\[user name]\AppData\Roaming\Adobe\Adobe Photoshop CC or CC 2014
     3. Delete the TypeSupport folder (Photoshop CS6 and earlier) or the CT Font Cache folder (Photoshop CC and CC 2014), and empty the trash.
Some links i have been using...
http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-mos t-issues.html
http://helpx.adobe.com/photoshop/kb/photoshop-cs6-gpu-faq.html#troubleshoot
http://helpx.adobe.com/photoshop/kb/troubleshoot-fonts-photoshop-cs5.html

Hi Mylenium!
Thanks for your reply but since the users work on the terminal server via remote dektop the only data sent through the network is a "Picture" of what is happening on the server. All the operations are handled on and by the server and nothing is executed on the users local machine. Also all files are stored on the server therefore the load on the network is minimum.
We are not the first in the World to run this setup and i know that this is possible to do since i've read about others running PS like this.
Kind Regards,
J. Alm

Problem with publishing in cs5

Hi, we seem to be expiriencing the following issues with cs5 trial version.
The problem:
After making changes to a perfectly working fla it won't publish correctly,
meaning:
1. When previewing all the components jump (as usually happens when there is
a compile error) but no error is displayed in the log.
In this case when used with the whole project, the project doesn't load,
even though the corrupted fla is not the first loaded (non of the fla loads
besides the preloader).
2. When previewing and running with the whole project the labels on the
button components disappear, but only the ones that are dynamically changed
by an external as file.
*there are other similar bugs as well like unable to enter the table in the
game etc.
The changes I make before it happens:
- changing the size of a shape inside a movie clip.
- changing the size of a movie clip.
- changing anything in an already existing code (like changing the size of a
font).
- adding new basic code anywhere (like trace code).
- changing button skins.
Basically, any change I make corrupts the file but not consistently,
meaning,
I can make the same change twice and the file will break only one of the
times, or, I can make several changes until it breaks.
It also happens on every computer but also, not consistently, I can work for
a while, making the same change, deleting, making the change again etc, only
on the fifth or sixth time the file will break. On a different computer it
can take only two or three times.
The corrupted file start working again after I change the name of the folder
containing my project or move all the files to a different folder anywhere
on my computer. After a short while the file crushes again.
p.s, i used the latest cs5 updates and that did not solve the problem.
thanks in advance.
David.

Seems you have encountered a weird problem. I have been using CS 5 for quite sometime now without any such issues.
Would it be possible for you to share an example fla that is causing the problem.
It would be great if you could provide a copy of the fla that gets published ( before making changes)
and a copy of the fla that is broken ( after making changes)
If it is possible for you to provide the fla then probaby I could help you out in finding the issue.

Problem with email hang

hello,when i open the apple mail client it hangs after a few seconds the a spinng beach ball appears ,i force it to quit it wants to send a report to apple ,i click on the middle box to copy the report and then post so the some kind person could look at it but the server stated the post is to long.am i doing this the correct way ?,is this the same report others post about problems?thanks

Hi fannoluk,
I am sorry that I cannot help you, but I must add that I am having the same problem as well. It started on Tuesday when switching from POP3 to IMAP in my account settings. My IT department spent 3 hours on the problem without finding a solution on Wednesday. On Thursday, the problem mysteriously disappeared for about six hours with the added bizarre symptom. Emails appeared in my inbox with the header from the email above. In order to reply to the email, I had to select the email with the wrong header and choose reply. Huh???

Problem with SAPFTP hanging when run online

I searched earlier for a solution and didn't find anything, so hopefully this tip is not a repeat...
If you use SAPFTP RFC destination (such as with function FTP_R3_TO_SERVER) which uses sapftp.exe on you local machine and your running Windows 7 it might not work because it gets blocked by the firewall, but Windows 7 probably won't give you a popup to allow/deny. The SAP transaction will just hang and then timeout. So, go into Control Panel -> Windows Firewall -> Allow a program... and check the boxes by SAPFtp to allow access manually. This will probably solve your problem.

Hi,
try with: &PAGE& / &SAPSCRIPT-JOBPAGES&
Best regards.

Problems With Publishing a file from a Mac

Hi everyone, i'm developing a website with a designer. I'm doing the coding part, while he is doing the design. We are using Flash CS3 with AS2.
I made a common preloader for the website and sent to him where he applied the design to the program. Problem is, i'm using windows vista home premium, while he is using Mac.
I developed the preloader and sent to him, it worked like a charm on the mac, but then he sent the file back to me and i can't publish the fla.
It seems that everytime i hit ctrl+enter he doesn´t do anything. Worst than that, if i have the swf in the same directory as the fla, when try to publish it, it deletes de swf file...
I really need help on thins, does anyone have an idea about what's happening ?
Thanks in advance, Cláudio

Do you get an error? Look in the Publish Settings window. In the first pane, check the paths for the .swf and the .html files.

Audio timing problems with publishing AVI files... Desperate for suggestions!...anyone?

I could really use someone's suggestions on how to troubleshoot this issue. Been working on this issue for 6 weeks, with no solution in sight.
I have created demonstration tutorials in Captivate 4, (purchased, not demo) and am using the text to speech (Kate's voice) as the audio. I am trying to get an AVI file as the final product, as I will be publishing this on YouTube.
When I publish the file as an AVI, the audio does not sync with the video. (The audio is slightly faster, so when I get to the 15th slide, the audio is ahead of the video.) However, when I publish to an SWF file, the audio syncs perfectly.
I had been working with Adobe Tech Support, and their feeling was that my file was corrupted. So I created a brand new file, new recordings, etc, even made this file shorter (3 minutes long), and I experienced the same problem. Deleted all non-used files. Working on the local drive, not on the network.
To troubleshoot this, we recently reformatted the hard drive on this machine, took every program off, defragmented, so the system is very lean and clean. We reinstalled Captivate and all the updates from the Adobe website links, in case our CD version of the app was corrupt.
Added more memory, so now we have 3 GIG of memory.
Running XP, the only installed programs are MS Office, Kasperski, and Captivate.
I restarted, and do not have any other program actively running (except Kasperski)
Does anyone have any experience with the same problem, or suggestions on what else I can do to fix this problem?
I will send you virtual Karma points if you can help me.
Thanks for reading this!

Hi again
Thanks for the Karma thought!
As an aside, I try to do all my banking at the First Universal Bank of Karma! W00T!
On the TTS bit I'd be totally shocked to discover it were a factor. This is because the only thing that happens with it (as near as I can tell) is that the text is converted to a WAV/MP3 file same as would occur by virtue of recording one using a microphone. So I figure a WAV is a WAV is a WAV.
Then again, I never claim to know it all about anything. Then again, I also think anyone that DOES claim to know all there is to know is either foolhardy or a pompous donkey.
Cheers and good luck! Rick
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Problems with publishing after updating to iWeb 1.1.2

I get the following message after updating to iWeb 1.1.2:
Can't create the file “shapeimage1_link0.png.” The disk may be damaged, full, or you may not have sufficient access privileges.
I guess my disk could be damaged, but it seems odd that it worked yesterday before the update and not today (I have the same access priveledges as before). Is there anyway I can get around this problem? I also have the newest Apple updates (10.4.8).
I get the same message if I try to publish to a folder or try to publish to .mac.
Mac OS X (10.4.8)

I am still having the problem after uninstalling 1.1.2 and resinstalling iWeb and then upgrading to 1.1.1. I followed the directions. I still find it strange that it worked prior to the upgrade but not after. However, reverting to the old version has not fixed the problem.
Could it be something with OS X 10.4.8? That was also upgraded at the same time.
I even deleted my blog entry (the only thing that changed since my last time publishing) and that did not fix the problem. Thus, I cannot publish the same web page in 1.1.1 that I could last week. I have run the disk utility and repaired permissions. I am not sure what to try.
Has anyone used other software in which I could take all the pages I have created and modify them in another program? I don't mind learning a new program, but I don't want to lose everything I have. I figure it will be easier to figure out a new program if I am tweaking already existing html files.
Adobe GOlive? A macromedia program?

LR 5Have a problem with publishing hanging up

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