LR 6 did not install but CC says it is up to date.

Opened Adobe CC last night. Updates to PS CC were available and installed without issues.
LR was not listed as installed but was available. I have the Photographers package with PS CC and LR on my computer and pay monthly.
I found LR 2015 listed as available for install and clicked on that. It took awhile but completed without errors.
When I restarted LR, I'm still at version 5.7.
This morning I clicked on Start and noticed LR 2015 listed as a program on my computer. I clicked on this but nothing happened. That listing is now gone.
How can I get LR 2015 installed properly?

I was unable to successfully install Lr 6 through the CC PC desktop application.
Here is what I did on my first attempt at installing Lr 6:
After installation of Lightroom 6 through the Creative Cloud PC Desktop app the new installation of Lr 6 does not work.
Nothing happens when I click the application icon after installation.
System: PC running the most current version of Win 8.1 Pro 64bit
Processor/Memory: Intel Core i7-3820 3.60 GHz/16 gb
What I did to try and resolve the issue:
After installation of Lr 6 I noticed that Lr 5.7 was still installed.
I closed out all applications and uninstalled Lr 5.7 and the new installation of Lr 6.
I reinstalled Lr 6 through the CC desktop application and rebooted the PC.
Still nothing happens when I click on the Lr 6 desktop icon application.
I'm desperate to get this application working again. I have jobs to process ASAP. Any help from the community is most appreciated. Adobe won't answer my calls or chats at the moment.

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Creative Cloud : Flash did not install but Application Manager says the program is "Up to Date"

I tried to instal Flash via the Application Manager the other day, my laptop went to sleep during install and when I woke it back up again the installation had frozen. I closed the manager and rebooted my laptop. The application manager now says that Flash installed and is "Up to Date"
But the application is not on my laptop... I looked in the adobe folder and there is nothing for flash. Searching comes up with no results.
I've tried uninstalling and reinstalling the app manager but the same thing appears, I have no way to reinstall Flash. If you have any ideas please let me know!
Thank you!

Hi Jeff,
I am having a similar issue. Application manager says these programs are installed: Ps, Ae, Dw, Sg, Pl, Creative Cloud, but only Air and Premiere show in the Programs and Features panel as having been installed. The directories are all there, too, under Programs, but the programs won't run (nothing on start menu or in the programs list from that).
In addition, you say to uninstall the Application Manager, but it's not listed on the installed programs either. If I click on the downloaded file for it's intallation, it simply runs the program, as if it's already installed. Shouldn't it be under Progams and Features as an uninstallable program?
So, first, how do I uninstall the Application Manager? I like the idea of using this simple interface, so would like to continue to use it again after re-install.
Second, I would try manually installing the programs that are missing, but I don't know if that's safe considering the targeted directories are already full of files and data, as if they were installed, but didn't register properly with Windows to be able to be run.
I am not blaming Adobe on this, by the way, but I suspect that, because it was taking so long to install all the listed programs, I left the computer on and went to sleep, and possibly some power-saving feature interrupted the installation progress. It's a brand-new, very fast laptop, a Lenovo Y500 with Windows 8, and I just don't know how to control everything on it yet.
What to do?

Help file (F1) did not install but I need it now

I think I did not setup my Outlook for email or skipped the email function when I installed the 2007 B1.
I do not have Help files and I hope there is a easy way to add this Help data. Please advise. Thanks.

Hi,
It will not help you to create local "B1_SHR" folder since the application expect to find the help files in specific folder.
When you're working with local help, the files are expected to be found under B1 application folder ("C:\Program Files\SAP\Sap Business One\Help").
When you're working with shared help, the files are expected to be found under the path specified in "Help Settings" form ("
xx-Laptop\B1_SHR\Help").
Either way you choose it should work.
On the machine where the help doesn't work, choose the method you want to work with (local or shared) and download help files again accordingly ("Local Installation" / "Shared Folder"). Make sure the files exists under the help folder and click F1 from B1 application. If it doesn't work again I suggest to open a call to support.
Michal

I downloaded Mavericks while I had an Age of Empires disk inserted; before installing, I saw a notice that Age of Empires won't run with Mavericks so I did not install, but now, using every trick I know the disk will not eject. Advice?t

Why won't Age of Empires disk not eject after downloading but not installin Mavericks?

here is pretty much every option:
Force eject a stuck cd/dvd
First try the normal methods to remove the disc. Drag its icon to the Trash can in the Dock or select 'Eject' from the File menu.
If you are running a virtual machine, e.g. VMFusion, ensure that the CD is disconnected from the virtual machine. This will sometimes allow the CD to now show up in Mac OS X.
Shut down the computer and start up whilst holding down the mouse button. This may take some time, but keep your finger on the mouse button right up until the disc comes out or the log-in screen has appeared.
If you have Toast Titanium installed on your computer, choose EJECT DISC from the menubar.
Sometimes you can successfully use the eject disc button in iTunes even if the disc is not visible to the Finder
Open Disc utility and choose the disc you wish to eject in the left-hand pane, then click on the Eject button.
Some Macintoshes have a paperclip hole that you can insert a straightened paperclip into, manually triggering the eject mechanism.
Open Terminal and type "drutil tray eject" to eject the disc/tray, and "drutil tray close" to close the tray.
If your computer has an eject button on the keyboard, restart the computer holding down the Option key. When the startup disk selection screen appears, let go of the option key and press the keyboard's eject button.
Source: http://guides.macrumors.com/Force_Eject_a_Stuck_CD_or_DVD

CS2 Illustrator did not install but the other applications did.

I bought CS2 on Amazon second hand, installed it, and only got Illustrator. Phoned Adobe and was told this happened because it's still registered to someone else. A week and many hours of faff later, it is finally registered to me. I uninstalled CS2 files, and the computer counted down percentage of uninstallation, and confirmed that it had been uninstalled. So I started again. All loaded beautifully - except Illustator is missing. Nowhere to be found. I am frightened to reinstall in case the rest disappears now! What do I do? I know my computer is up to the job, because it has had all 3 applications loaded on it (and working) at times, but I cannot seem to get all three applications on it at the same time! Help!

What operating system are you running? This info is crucial in determining what could be going wrong. For the record, I personally found the CS2 installation the worst of the CS series.
Ian

Rescue and Recovery 4.21.00.16.00 Did Not Install

I just used System Update to download and install Rescue and Recovery 4.21.00.16.00.
It told me that it did not install, but gave no reason and there were no error messages.
I tried it again and SU recognized that it was already downloaded, but the result was the
same.
Does that mean I'm stuck with 4.20.0511.00 ? ? ?
Bob Stockler
G41 - 2886-5TU - Mobile Pentium 4 532 - 3.06 Gh
2 Gb RAM - 80 Gb Toshiba 5400rpm HDD - Win XP Pro
Solved!
Go to Solution.

I looked into my Event Viewer and got a hint. Also, knowing that my anti-virus program,
BitDefender, has a feature that prevents modification to the registry without permission from
me, and I hadn't been asked for such, I decided to turn that feature off and try again.
That worked, and I now have the latest version of Rescue and Recovery installed.
Bob Stockler
G41 - 2886-5TU - Mobile Pentium 4 532 - 3.06 Gh
2 Gb RAM - 80 Gb Toshiba 5400rpm HDD - Win XP Pro

Connected ipad to win 7 computer to upgrade it thru itunes. Says ipad has latest version but did not install correctly. Appear to have lost everything

Connected ipad to win7 computer to upgrade os as I needed to download an app. Says it has latest version but it did not install correctly. Ipad says hello,asks for language and location,wi-fi then options are set up as new ipad,restore from icloud or itunes backup. I think I have managed to backup over my good backup and lost everything. Ipad will not boot HELP

Hello RodneySmart,
Thanks for using Apple Support Communities.
From what I understand about your issues is that your iPad will currently not turn on. In attempt to resolve this issue please follow the steps in order below:
Resolution
If a single application is not responding or stops responding when it opens, you can force it to close.
If the device is unresponsive or if certain controls aren't working as expected, restart your device.
If the device remains unresponsive or does not turn on (or power on), reset your device.
If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let it charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more about restoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
If the above steps do not resolve the issue, contact Apple.
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Take care,
Alex H.

I want install an old version of itune since the new version does not sync with my iPhone but the old version I installed did not play rather it says that it can't read a file itune library .itl written by Newer version what do Ido

I install an old version of itune since the new version does not sync with my iPhone but the old version I installed did not play rather it says that it can't read a file 'itune library .itl' written by Newer version of itune how do I installed this old version to work

You need to restore the pre-upgrade backup of the library file in the manner shown in Empty/corrupt library after upgrade/crash.
tt2

HT1926 my windows computer will not allow me to open itunes when i just installed it, it says it did not instal itunes helper or itunes support, so i have to reinstall it, i keep doing that but nothing changes.

every time i try to install iunes on my windows computer, it says that the itunes helper was not intalled or itunes support was not installed and that i need to reinstall itunes, i keep doing that but nothing changes. Any suggestions?

Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.)

I tried to install iTunes on my Windows computer but a message keeps popping up saying that it did not install correctly. It was an Error 7 (Windows error 126). How do I install?

It wont install I wonder why it doesn't. iTunes has installed but it says it has installed incorrectly.

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

IOS7 installed on itunes but it did not install on phone and cant use phone

IOS7 installed on itunes but it did not install on phone and cant use phone any help?

yes i put the wifi adress in and the phone asks to restore from icloud or itunes, i click itunes and it shows that it is connected to itunes. my itunes says it is restored but my phone is stuck on the connected to itunes screen and will not let me into my phone

C8180 error says two side print module not installed but i have used it before

my c8180 printer error says two side print module not installed but i have used it before.i reinstalled printer with cd but did not help. Jean

What operating system? The duplexer typically must be enabled (just once...) in the driver to make it available. Enable the duplexer as shown in the Vista/Win 7 Duplex Printing Troubleshooting Guide here.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

HT1727 How do you grant permission for home sharing and authorizing? My mac did home share, but now says, "The required directory was not found or has a permissions error", when I try to authorize.

How do you grant permission for home sharing and authorizing? My mac did home share, but now says, "The required directory was not found or has a permissions error", when I try to authorize.

OK, I just got off of the phone with Apple and still no joy. They had me try a few things that did not work, then told me to Archive and Install, which did not either. Anyway, thanks for the additional help very note worthy, but still no joy. Also an email to iTunes Support took me here
http://docs.info.apple.com/article.html?artnum=93061
I have a Users/Shared folder but since the files we are talking about are invisible, I can see how it is structured.
And by the way I tried this one
http://discussions.apple.com/message.jspa?messageID=3577004#3577004
and it did not work. However, when I install a fresh copy of Tiger on the external it did authorize the computer and was able to play the downloads. But coping the invisible file to my boot drive was not successful. But , like I said the music did play when I started up from the external. So I guess that may be my only solution, unless someone can tell what the correct directory is and where it for iTunes downloads.

I currently have iPhoto 8.1.2 on my macbook pro and am trying to update to the latest version. I have had to work backward, but I can only get back to 9.1, which will not install because it says I need at least 9.0 to install it. Is 9.0 available?

I currently have iPhoto 8.1.2 on my macbook pro and am trying to update to the latest version. I have had to work backward, but I can only get back to 9.1, which will not install because it says I need at least 9.0 to install it. Is 9.0 available? Will I need to go back even further? Thanks

Upgrading from iPhoto 8 to iPhoto 9 requires a purchase. There are two ways to get to iPhoto 9:
1 - purchase a copy of the iLife 11 disk from a 3rd party retailer like Amazon.com or eBay.com.
2 - if your MBP meets the requirements upgrade you system for free to Mavericks. Then you can purchase the latest iPhoto version, 9.5.1, from the App Store.
OT

Hi! I sold my Iphone on ebay. The seller wants to connect the Iphone with his Apple ID, but it did not work because it says that the Iphone is already connected with another Apple ID. How can I get rid of this old connection? What do I have to do?

Hi! I sold my Iphone on ebay. The seller wants to connect the Iphone with his Apple ID, but it did not work because it says that the Iphone is already connected with another Apple ID. How can I get rid of this old connection? What do I have to do?

What to do before selling or giving away your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT5661
MaggySimpson wrote:
Hi! I sold my Iphone on ebay.
Follow the instructions to remove a device you no longer have.
From here > http://support.apple.com/kb/PH13695?viewlocale=en_US

LR 6 did not install but CC says it is up to date.

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