LR develop module disabled/Creative Cloud App crashing
Hello everyone. The Lightroom develop module will is not functioning for me. It only give me the message "The develop module is disabled. Please restart Lightroom to sign into creative cloud." When I try and sign into my Creative Cloud app, it will not open. I've uninstalled and reinstalled CC twice and tired restarting Lightroom with no resolution. I'm using LR 5.7.1 on a MacBook Pro running OSX 10.10.2 . I've purchased my licenses outright to LR5 and CS5 and so do not have a creative cloud membership, and am not currently planning to upgrade. I downloaded the creative cloud app in order to download Lightroom and PS when I purchased a new computer. Any help appreciated, thanks in advance!
If you don't have a creative cloud subscription, then you can't download Lightroom from the creative cloud and install it! It doesn't work that way. In order for that installation of Lightroom to function properly you must have a currently paid creative cloud subscription. Otherwise, the develop module WILL be disabled. You must remove that installation of Lightroom from your computer and download and install from this website:
Adobe - Lightroom : For Macintosh : Adobe Photoshop Lightroom 5.7.1
This is the trial version of the latest release for the Mac. After you install it and run the program, a trial screen will appear. One of the options is to indicate that you have a serial number. Choose that option, and you will be guided through the process of entering your serial number. In the future, do not try to download and use anything from the creative cloud unless you decide you are going to subscribe.
And you cannot use Photoshop from the creative cloud either. You have a license for CS5, which is old software that is not supported by Adobe anymore. Photoshop from the creative cloud is Photoshop CC, at least two major upgrades since what you are licensed to use. You will have to use the installation disk for Photoshop CS5. Then you can update the Camera Raw through the help menu. You will be able to update to Camera Raw 6.7. But that is as far as you can go. The creative cloud is totally irrelevant as far as you are concerned. Forget about it.
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Creative Cloud (app) crashes on startup after update
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I've tried uninstalling (uninstaller stalls) and running Creative Cloud Cleanup Tool but to no avail.
Below I've included an excerpt of the crash report from the log (I could post the complete log report but that seems to cause troubles posting).
Anybody have any suggestions?
Process: Creative Cloud [38993]
Path: /Applications/Utilities/Adobe Creative Cloud/*/Creative Cloud.app/Contents/MacOS/Creative Cloud
Identifier: com.adobe.acc.AdobeCreativeCloud
Version: 1.7.2.419 (???)
Code Type: X86 (Native)
Parent Process: launchd [246]
Responsible: Creative Cloud [38993]
User ID: 501
Date/Time: 2014-09-07 11:10:17.416 +0200
OS Version: Mac OS X 10.9.4 (13E28)
Report Version: 11
Anonymous UUID: 6E543C7B-7F96-DDC0-12C2-F9018C309437
Crashed Thread: 39
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000ab2ad4ca
VM Regions Near 0xab2ad4ca:
Submap 00000000a1911000-00000000a1a00000 [ 956K] r--/rwx SM=PRV process-only VM submap
--> Submap 00000000a1a00000-00000000b0000000 [230.0M] r--/rwx SM=SHM machine-wide VM submap
__UNICODE 00000000a5911000-00000000a5999000 [ 544K] r--/r-- SM=COW /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
Thread 0:: CrBrowserMain Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x97151f7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x9715116c mach_msg + 68
2 com.apple.CoreFoundation 0x913a0bf9 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x913a01d1 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x9139f9ea CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x9139f84b CFRunLoopRunInMode + 123
6 com.apple.HIToolbox 0x929bab5d RunCurrentEventLoopInMode + 259
7 com.apple.HIToolbox 0x929ba8e2 ReceiveNextEventCommon + 526
8 com.apple.HIToolbox 0x929ba6bd _BlockUntilNextEventMatchingListInModeWithFilter + 92
9 com.apple.AppKit 0x972eb349 _DPSNextEvent + 1602
10 com.apple.AppKit 0x972ea870 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
11 com.apple.AppKit 0x972dd15c -[NSApplication run] + 727
12 libcef.dylib 0x032c9287 0x2ec8000 + 4199047
13 libcef.dylib 0x032c8d5c 0x2ec8000 + 4197724
14 libcef.dylib 0x032fa3a1 0x2ec8000 + 4400033
15 libcef.dylib 0x0331293e 0x2ec8000 + 4499774
16 libcef.dylib 0x032f9ada 0x2ec8000 + 4397786
17 libcef.dylib 0x0398675f 0x2ec8000 + 11265887
18 HEX.dylib 0x02245a23 HEXMessageProcessor::runLoop(std::string const&) + 403
19 HEX.dylib 0x02238743 0x2232000 + 26435
20 HEX.dylib 0x0224b6ad HEXMessageProcessor::processMessage(std::string const&, std::string const&, ProcessMessageOutput&, MessageObject const&) + 77
21 HEX.dylib 0x02236ef6 processMessage + 230
22 NXGCore.dylib 0x00221eab ExternalGateway::sendMessageToApplet(MessageObject const&, MessageStruct const*, bool (**)(void const*), char const**) + 635
23 NXGCore.dylib 0x00221a17 ExternalGateway::handleMessage(MessageObject const&, MessageStruct const*, bool (**)(void const*), char const**) + 151
24 NXGCore.dylib 0x00222392 ExternalGateway::processMessageFromOutside(MessageStruct const*, bool (**)(void const*)) + 354
25 NXGCore.dylib 0x0020b07a processMessage + 42
26 com.adobe.acc.AdobeCreativeCloud 0x00063938 0x5d000 + 26936
27 com.adobe.acc.AdobeCreativeCloud 0x00067661 0x5d000 + 42593
28 com.adobe.acc.AdobeCreativeCloud 0x0005ffd6 0x5d000 + 12246
29 com.adobe.acc.AdobeCreativeCloud 0x0005f093 0x5d000 + 8339
30 com.adobe.acc.AdobeCreativeCloud 0x00064038 0x5d000 + 28728
31 com.adobe.acc.AdobeCreativeCloud 0x0005ecd5 start + 53
Thread 39 Crashed:
0 libstdc++.6.dylib 0x9718d6c4 std::string::find(char const*, unsigned long, unsigned long) const + 14
1 com.adobe.AAM.AdobeUpdaterCoreFramework 0x0c9e2b9e ThreadGetAvailableUpdates::ThreadProc() + 16172
2 com.adobe.AAM.AdobeUpdaterCoreFramework 0x0c9e99a1 ESDThread<ThreadGetAvailableUpdatesStatus>::ESDThreadFunctorDelegate<ThreadGetAvailableUp datesStatus>::operator()() + 51
3 com.adobe.AAM.AdobeUpdaterCoreFramework 0x0c9e97c4 boost::detail::thread_data<ESDThread<ThreadGetAvailableUpdatesStatus>::ESDThreadFunctorDe legate<ThreadGetAvailableUpdatesStatus> >::run() + 22
4 com.adobe.AAM.AdobeUpdaterCoreFramework 0x0ca87b1b thread_proxy + 73
5 libsystem_pthread.dylib 0x90deb5fb _pthread_body + 144
6 libsystem_pthread.dylib 0x90deb485 _pthread_start + 130
7 libsystem_pthread.dylib 0x90df0cf2 thread_start + 34
Thread 40:
0 libsystem_kernel.dylib 0x97156b76 __semwait_signal + 10
1 libsystem_c.dylib 0x969e6fb7 nanosleep$UNIX2003 + 219
2 libsystem_c.dylib 0x969e6e62 usleep$UNIX2003 + 60
3 AppsPanelIL.dylib 0x0c3585c8 UpdaterCoreHelper::ProgressUpdatesCallback(bool) + 2248
4 AppsPanelIL.dylib 0x0c3573e3 0xc263000 + 1000419
5 AppsPanelIL.dylib 0x0c360d6c timerThread(void*) + 76
6 AppsPanelIL.dylib 0x0c39a950 threadProcHandlerMac(void*) + 48
7 libsystem_pthread.dylib 0x90deb5fb _pthread_body + 144
8 libsystem_pthread.dylib 0x90deb485 _pthread_start + 130
9 libsystem_pthread.dylib 0x90df0cf2 thread_start + 34
Thread 39 crashed with X86 Thread State (32-bit):
eax: 0x7d20ff10 ebx: 0x0cc8a6d8 ecx: 0x0cc8a6d8 edx: 0x0cc8a6d0
edi: 0x0c9dec83 esi: 0xab2ad4d6 ebp: 0xb6cad228 esp: 0xb6cad200
ss: 0x00000023 efl: 0x00010286 eip: 0x9718d6c4 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000023 gs: 0x0000000f
cr2: 0xab2ad4ca
Logical CPU: 7
Error Code: 0x00000004
Trap Number: 14
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 3
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 516725
thread_create: 6
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=251.6M resident=103.3M(41%) swapped_out_or_unallocated=148.3M(59%)
Writable regions: Total=328.1M written=28.3M(9%) resident=63.8M(19%) swapped_out=0K(0%) unallocated=264.3M(81%)
REGION TYPE VIRTUAL
=========== =======
CG backing stores 1484K
CG image 2296K
CG raster data 24K
CG shared images 196K
CoreAnimation 2432K
CoreAnimation (reserved) 8K reserved VM address space (unallocated)
CoreServices 128K
Foundation 4K
IOKit 5192K
IOKit (reserved) 64K reserved VM address space (unallocated)
Image IO 4208K
Kernel Alloc Once 4K
MALLOC 159.3M
MALLOC (admin) 48K
Memory Tag 242 12K
OpenGL GLSL 1280K
Stack 195.2M
VM_ALLOCATE 17.0M
WebKit Malloc 1216K
__DATA 17.3M
__IMAGE 528K
__IMPORT 4K
__LINKEDIT 52.2M
__OBJC 2504K
__PAGEZERO 4K
__TEXT 199.4M
__UNICODE 544K
mapped file 158.0M
shared memory 68K
=========== =======
TOTAL 820.0M
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Process: Creative Cloud [283]
Path: /Applications/Utilities/Adobe Creative Cloud/*/Creative Cloud.app/Contents/MacOS/Creative Cloud
Identifier: Creative Cloud
Version: 1.9.0.465 (???)
Code Type: X86 (Native)
Parent Process: ??? [1]
Responsible: Creative Cloud [283]
User ID: 501
Date/Time: 2015-01-19 07:59:56.332 -0500
OS Version: Mac OS X 10.10.1 (14B25)
Report Version: 11
Anonymous UUID: DCA48D91-F3B3-C09F-67CA-5F6309F61246
Time Awake Since Boot: 150 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000000000000b
VM Regions Near 0xb:
-->
__TEXT 00000000000cf000-000000000011c000 [ 308K] r-x/rwx SM=COW /Applications/Utilities/Adobe Creative Cloud/*/Creative Cloud.app/Contents/MacOS/Creative Cloud
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_platform.dylib 0x95c62aa0 _platform_strcmp + 80
1 libobjc.A.dylib 0x969133fc _class_getLoadMethod_nocheck(objc_class*) + 76
2 libobjc.A.dylib 0x969133a3 _class_hasLoadMethod + 24
3 libobjc.A.dylib 0x9690817f _read_images + 420
4 libobjc.A.dylib 0x9690760c map_images_nolock + 1526
5 libobjc.A.dylib 0x96906ffc map_images + 54
6 dyld 0x8fe49887 dyld::notifyBatchPartial(dyld_image_states, bool, char const* (*)(dyld_image_states, unsigned int, dyld_image_info const*)) + 687
7 dyld 0x8fe495b3 dyld::registerImageStateBatchChangeHandler(dyld_image_states, char const* (*)(dyld_image_states, unsigned int, dyld_image_info const*)) + 197
8 dyld 0x8fe52089 dyld_register_image_state_change_handler + 90
9 libdyld.dylib 0x93abcbb8 dyld_register_image_state_change_handler + 91
10 libobjc.A.dylib 0x9691a8f6 _objc_init() + 94
11 dyld 0x8fe590b3 ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 291
12 dyld 0x8fe59218 ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 64
13 dyld 0x8fe552f0 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 296
14 dyld 0x8fe55288 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 192
15 dyld 0x8fe55288 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 192
16 dyld 0x8fe55288 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 192
17 dyld 0x8fe55176 ImageLoader::processInitializers(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 120
18 dyld 0x8fe553e1 ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 79
19 dyld 0x8fe47125 dyld::initializeMainExecutable() + 183
20 dyld 0x8fe4abad dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 2793
21 dyld 0x8fe46232 dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 428
22 dyld 0x8fe46047 _dyld_start + 71
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000b55 ebx: 0x0017c010 ecx: 0x969224ab edx: 0x000000b5
edi: 0x969224ab esi: 0x00000003 ebp: 0xbff2f218 esp: 0xbff2f1e4
ss: 0x00000023 efl: 0x00010212 eip: 0x95c62aa0 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x0000000b
Logical CPU: 0
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0xcf000 - 0x11bff7 +com.adobe.acc.AdobeCreativeCloud (1.9.0.465 - ???) <E19F63D7-4EC4-3AF8-AE9F-C110F6441B95> /Applications/Utilities/Adobe Creative Cloud/*/Creative Cloud.app/Contents/MacOS/Creative Cloud
0x12a000 - 0x12afff com.apple.Cocoa (6.8 - 21) <6AF80DDB-C28E-36FF-BC11-D7D561AC52A9> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x12e000 - 0x15bff7 +com.growl.growlframework (1.3 - 1.3) <5C271922-7459-3DCB-BDC2-53135B47CDDC> /Applications/Utilities/Adobe Creative Cloud/*/Creative Cloud.app/Contents/Frameworks/Growl.framework/Versions/A/Growl
0x17c000 - 0xd68fff com.apple.AppKit (6.9 - 1343.16) <FC30E524-3BC6-3220-BBB5-1512A4ED5E7B> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x1338000 - 0x1374ff3 com.apple.RemoteViewServices (2.0 - 99) <2839C2F1-88DA-3843-87BF-441A374A8967> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x139e000 - 0x14d0ffb com.apple.UIFoundation (1.0 - 1) <00A59CFF-A217-3998-B22E-6E452278A302> /System/Library/PrivateFrameworks/UIFoundation.framework/Versions/A/UIFoundatio n
0x1530000 - 0x15bcff3 com.apple.PerformanceAnalysis (1.0 - 1) <CB175B15-8AA3-3ECA-88ED-E561D7722DFB> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x160c000 - 0x16d6fff com.apple.backup.framework (1.6.1 - 1.6.1) <82A5ADA6-6434-3801-AE63-4C56ADC93B28> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x1759000 - 0x1793ff7 com.apple.DebugSymbols (115 - 115) <D01FFA10-1734-31C5-B5A1-9CB61463FC15> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x17b2000 - 0x1844fff com.apple.CoreSymbolication (3.1 - 56072) <BADFFEF1-5CD8-37BC-B8FD-7C955EF0D0A1> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x1859000 - 0x1899fff com.apple.Symbolication (1.4 - 56045) <BE1C4846-DA11-365D-9B46-3FF130401839> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x8fe45000 - 0x8fe78e03 dyld (353.2.1) <EBFF7998-58E8-32F5-BF0D-9690278EC792> /usr/lib/dyld
0x90080000 - 0x90084fff libheimdal-asn1.dylib (398.1.2) <71FCB9F7-A330-3C02-89F3-B483B1C67E54> /usr/lib/libheimdal-asn1.dylib
0x90085000 - 0x9009efff libsystem_malloc.dylib (53.1.1) <58CD8BC7-55D1-3862-8E5D-728EE2EBE447> /usr/lib/system/libsystem_malloc.dylib
0x90a4e000 - 0x90ac8fff com.apple.ApplicationServices.ATS (360 - 375) <7E075657-314E-3130-97A7-AFD826000C7B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x90ac9000 - 0x90b24ffb libTIFF.dylib (1231) <14F5E31A-4ABC-3DF7-AB85-9DB406D3613C> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x90b25000 - 0x90b2bff7 libsystem_networkextension.dylib (167.1.10) <FC20E3AD-A53D-3346-AC71-829E82832AE8> /usr/lib/system/libsystem_networkextension.dylib
0x90b2c000 - 0x90b2dfff libDiagnosticMessagesClient.dylib (100) <3EE83437-AA9C-356B-810B-589346B73797> /usr/lib/libDiagnosticMessagesClient.dylib
0x90b2e000 - 0x90e20ffb com.apple.CoreImage (10.0.33) <75B23F45-8D99-3521-89AE-AF2AF4487096> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x90e21000 - 0x90e6affb libFontRegistry.dylib (134) <023BB8A2-8BBA-30DC-B0C2-A5F0AE3667D8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x90e6b000 - 0x91169ff7 com.apple.CoreServices.CarbonCore (1108.1 - 1108.1) <C18EC809-6E67-3D9C-82D5-34170A81254C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x9119c000 - 0x91572ff7 com.apple.HIToolbox (2.1.1 - 756) <5204085A-4D56-3430-889F-11C42E43729B> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x91573000 - 0x91573fff libkeymgr.dylib (28) <06DDCEF8-EB84-3F68-9E19-FD1A12B764FD> /usr/lib/system/libkeymgr.dylib
0x915c3000 - 0x916c3ff7 com.apple.LaunchServices (644.12 - 644.12) <4C578D41-6004-38F8-A0DF-81B15BA3864E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
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0x96760000 - 0x968ebffb com.apple.audio.toolbox.AudioToolbox (1.12 - 1.12) <44BCEAB8-306D-307F-92C8-6656F3578220> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x968f5000 - 0x96904ff3 com.apple.opengl (11.0.7 - 11.0.7) <C4738E5F-C178-3A01-B941-C638E6A14D7C> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x96905000 - 0x96ae12ef libobjc.A.dylib (646) <EF789AF0-508F-3D49-A988-376CE2E1107C> /usr/lib/libobjc.A.dylib
0x96df7000 - 0x96e48fff com.apple.opencl (2.4.2 - 2.4.2) <33B19D84-C463-3762-B1AB-C5CB8F7DC87F> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x972f9000 - 0x9772cff3 com.apple.vision.FaceCore (3.1.6 - 3.1.6) <EF92C25B-3E33-379F-A862-75C2FCA8B386> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
0x9772d000 - 0x977cafff com.apple.ink.framework (10.9 - 213) <F47949BC-ABEE-329B-B568-71C6FEF761F6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x97811000 - 0x97811fff com.apple.ApplicationServices (48 - 48) <76C301A4-705B-33DE-BA11-C89DCF1EDCDD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x97866000 - 0x97885ff7 com.apple.GenerationalStorage (2.0 - 209.11) <34CF76B2-8052-359D-816D-092608FB6919> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x97886000 - 0x97a15ff3 libsqlite3.dylib (168) <C3F78985-C19B-3320-9F71-543969632128> /usr/lib/libsqlite3.dylib
0x97a4b000 - 0x97ac1ff7 com.apple.SearchKit (1.4.0 - 1.4.0) <B6F346D2-BF88-3925-B962-E59267FA2268> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x97ac2000 - 0x97b05fff libGLU.dylib (11.0.7) <3519CD46-386A-3702-A5EE-AE59923C5AA7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x97b06000 - 0x97b07fff libSystem.B.dylib (1213) <77FA0B3F-4412-31F6-A798-21D068AE16C3> /usr/lib/libSystem.B.dylib
0x97b08000 - 0x97b0cffb com.apple.IOSurface (97 - 97) <ADB57CD2-455A-317C-818E-6379BF427D10> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x97c76000 - 0x97c78fff com.apple.loginsupport (1.0 - 1) <47A71885-BB14-3DB8-AE19-F74ABA120290> /System/Library/PrivateFrameworks/login.framework/Versions/A/Frameworks/loginsu pport.framework/Versions/A/loginsupport
0x97c79000 - 0x97ca8fff com.apple.CoreVideo (1.8 - 145.1) <A59466FC-6B5A-3B36-BDD4-AC9CD581B7A1> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x97cb7000 - 0x97da8ffb libiconv.2.dylib (42) <4AF77F10-0BEC-3BE0-99DF-C5170EDB316B> /usr/lib/libiconv.2.dylib
0x97da9000 - 0x97e06ff3 com.apple.print.framework.PrintCore (10.0 - 451) <2563665B-7B7F-3B8A-83B1-E5AC8D389909> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x97e5d000 - 0x97e5dfff com.apple.audio.units.AudioUnit (1.12 - 1.12) <64ED443E-25D5-3A2C-A028-0D0C7FAF57C6> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x97f0c000 - 0x97f17ff7 com.apple.CrashReporterSupport (10.10 - 629) <BB92BB57-6F2F-3348-BEF4-58036DF40FA4> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x97f18000 - 0x97f8bffb com.apple.framework.CoreWLAN (5.0 - 500.35.2) <F46A7092-ADC6-3596-B046-8026F2814D8D> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x9802e000 - 0x98035ff3 libunwind.dylib (35.3) <29D9343F-9A0A-3535-B0AE-E7CC761D95EE> /usr/lib/system/libunwind.dylib
0x98036000 - 0x98044ff7 com.apple.SpeechRecognitionCore (2.0.32 - 2.0.32) <637E7AB2-1077-319C-A6A2-D0D0F01951BA> /System/Library/PrivateFrameworks/SpeechRecognitionCore.framework/Versions/A/Sp eechRecognitionCore
0x98045000 - 0x98047fff libsystem_coreservices.dylib (9) <20E66A47-8D67-344A-A393-73926F0E5FB2> /usr/lib/system/libsystem_coreservices.dylib
0x98048000 - 0x98059ff3 libsystem_coretls.dylib (35.1.2) <87AE2CBB-A397-3392-A152-02AEA6D194D6> /usr/lib/system/libsystem_coretls.dylib
0x98111000 - 0x98112fff liblangid.dylib (117) <34A0F807-755F-300B-B01F-AABAE3838451> /usr/lib/liblangid.dylib
0x98a97000 - 0x98ba3fe3 libvDSP.dylib (512) <54403134-29AE-3806-89D7-2CBA7B455736> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x98ba4000 - 0x98ca8ff7 libJP2.dylib (1231) <77B25D2E-F9DE-3565-894A-970DE207B0EB> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x98ce4000 - 0x98d0bfff libdispatch.dylib (442.1.4) <B26A176C-39F7-3362-B128-27B1211068B9> /usr/lib/system/libdispatch.dylib
0x98d0c000 - 0x98e50fff com.apple.ImageIO.framework (3.3.0 - 1038) <98EC2248-5270-3CB5-84FD-CD225A9875D4> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x98e54000 - 0x98e54fff com.apple.Accelerate (1.10 - Accelerate 1.10) <180BFBE5-2218-3A6F-A1B2-CCA1C92B66F7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x98e55000 - 0x98ec0ff7 com.apple.framework.CoreWiFi (3.0 - 300.4) <632A811D-4706-3ED7-85E3-DD2CDB47CF8F> /System/Library/PrivateFrameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x98ec1000 - 0x98ed6ffb com.apple.MultitouchSupport.framework (260.30 - 260.30) <2E28AF1C-AC6C-364F-B181-C5926A7F5A4D> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x98ed7000 - 0x98f1eff3 com.apple.AppleJPEG (1.0 - 1) <C14A2B49-A664-3EDE-9B9B-6A678ED7F8DE> /System/Library/PrivateFrameworks/AppleJPEG.framework/Versions/A/AppleJPEG
0x99080000 - 0x993dfffb com.apple.Foundation (6.9 - 1151.16) <76BF64BB-34C4-3409-BB6F-CAACDEE7681A> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x993e4000 - 0x993f0ff3 libcommonCrypto.dylib (60061) <024B3913-15C6-3005-9E5A-EB24918F6977> /usr/lib/system/libcommonCrypto.dylib
0x993f1000 - 0x99423ff7 com.apple.GSS (4.0 - 2.0) <36CBBD76-19AC-333E-AB52-A93800ABC89A> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x99424000 - 0x9944aff7 com.apple.IconServices (47.1 - 47.1) <9C537499-B375-3F84-BF4A-EEF757FC26A9> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
0x9944b000 - 0x9949eff7 com.apple.HIServices (1.22 - 519) <5B54AB76-C487-367B-ACD5-2AF6BC85E1B9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x9949f000 - 0x994a8fff libcopyfile.dylib (118.1.2) <FAF3268F-C580-33D3-A5B4-74B8A8713216> /usr/lib/system/libcopyfile.dylib
0x994a9000 - 0x994cfffb libPng.dylib (1231) <A9ACFC7E-9F25-3F15-AFAB-C74C3DAA1D06> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 18
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 4086
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=132.3M resident=38.1M(29%) swapped_out_or_unallocated=94.2M(71%)
Writable regions: Total=27.9M written=1312K(5%) resident=2096K(7%) swapped_out=0K(0%) unallocated=25.9M(93%)
REGION TYPE VIRTUAL
=========== =======
Kernel Alloc Once 4K
MALLOC 18.1M
MALLOC (admin) 16K
Stack 64.0M
VM_ALLOCATE 8K
__DATA 6424K
__IMAGE 528K
__LINKEDIT 30.8M
__OBJC 2200K
__TEXT 101.5M
__UNICODE 544K
mapped file 70.1M
shared memory 4K
=========== =======
TOTAL 294.0M
System Profile:
Graphics: NVIDIA GeForce 8800 GS, NVIDIA GeForce 8800 GS, PCIe, 512 MB
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.131.36.16)
Bluetooth: Version 4.3.1f2 15015, 3 services, 27 devices, 1 incoming serial ports
Thunderbolt Bus:
USB Device: Built-in iSight
USB Device: Keyboard Hub
USB Device: USB Receiver
USB Device: Apple Keyboard
USB Device: IR Receiver
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
Memory Module: BANK 0/DIMM0, 2 GB, DDR2 SDRAM, 800 MHz, 0x7F7F7F8A00000000, 0x5052494E4345544F4E000000000000000000
Memory Module: BANK 1/DIMM1, 2 GB, DDR2 SDRAM, 800 MHz, 0xAD00000000000000, 0x484D50313235533645465238432D53362020
Parallel ATA Device: PIONEER DVD-RW DVR-K06A
Serial ATA Device: ST3500630AS Q, 500.11 GB
Network Service: AirPort, AirPort, en1
Model: iMac8,1, BootROM IM81.00C1.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.30f1Hello Sheena,
Thank you for your reply. I believe that when trying to promote a controversial system like the Creative Cloud, everything should work flawlessly. A special CC installer is needed to install the CC Desktop, then you have to spend hours reading and trying to make this work. It’s really frustrating.
Fortunately, this milestone made me realize that perhaps Lightroom is not for me anymore. I have been an ardent fan of Adobe’s photo products, have bought many of them for years, almost since the first versions of Photoshop, but last year I wasn’t able to buy Photoshop CS6 – it had to be through the CC. I like to buy a product, own its license for whatever time I choose and then buy a new one if it pleases me. I cannot do this in the CC, where I am forced to continue paying for a product no matter what (it is a curtailment of the freedom of choice).
I also learned that in the very near future Lightroom could also be included in that ominous list of products in the CC., so I believe this is the time to say good-by to Adobe photo products. It is a shame that a marketing strategy that worked so well since the beginning of Photoshop, should now be substituted for such a widespread-disliked experiment called the Creative Cloud. Perhaps it works fine for large businesses, but not for smaller ones, the ones that put Photoshop and Lightroom where they are now.
Adobe, we made you grow and now you think you don't need us anymore, so you dump us.
Good-by and good luck, Adobe. -
The Develop module is saying "Develop module disabled. Please renew your membership to reactivate the Develop module". I bought the product at full price several months ago and have had no problems using it until, so I am not sure what it is asking of me. I only had it on one other computer before I added it to this second computer, and I understand we get 3 copies. There should not be any issues. I need an answer ASAP.. actually pretty shocked that there is no immediate customer service that I can contact for a problem like this.
If the develop module is disabled then you have downloaded and installed Lightroom from the creative cloud. It cannot be licensed with a serial number. It requires a creative cloud subscription, and is activated and kept active with your Adobe ID and password. That version will not work on your computer and will have to be uninstalled. Then you can install from one of these two links:
Adobe - Lightroom : For Windows : Adobe Photoshop Lightroom 5.7.1
Adobe - Lightroom : For Macintosh : Adobe Photoshop Lightroom 5.7.1
This will have no impact on your catalog or your images. After you install from the right website you will be able to continue where you left off. -
Why would creative cloud app manager be not responding?
I have just downloaded Creative Cloud and installed. Initially I was able to navigate to the app manager and started the download of Photoshop. It downloaded correctly. I then later went back and opened and tried to go to the app manager and continually now get a not responding message. That has been over the last two days.
I uninstalled and reinstalled Creative Cloud and still am having the same issue.
I've not began my subscription for the products because I want to make sure I can use them before I make that decision to buy them.
Any suggestions are appreciated.I am running windows 7 professional. Browser - Firefox but also have IE.
I have disabled anti-virus and allow Adobe access via the firewall.
I have again tried a download into the cloud desktop app and get a no response. The error details are as follows:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Creative Cloud.exe
Application Version: 2.9.1.474
Application Timestamp: 54e121cd
Fault Module Name: Creative Cloud.exe
Fault Module Version: 2.9.1.474
Fault Module Timestamp: 54e121cd
Exception Code: 40000015
Exception Offset: 00146550
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 2282
Additional Information 2: 2282399860a1e8d0ee1342b7aa1586d4
Additional Information 3: e43e
Additional Information 4: e43eeb2ccb54af9542283f01cbfe0a6b
I am hoping I am giving enough information. Maybe I should see next if I should get someone to look remotely? -
Creative cloud launcher crashes everytime it opens..?
I have installed creative cloud fine on one of my computers which is running 10.9 without any problems. However on my Macbook Pro retina (early 2013) it always crashes. I installed the launcher via the CreativeCloudInstaller.dmg tool. When it opens in the menu bar it crashes right away. I've uninstalled, rebooted and installed again. Same problem. I looked at the console to see if any of errors it crashes with are helpful to diag, but I can't find anything useful online. Here is the dump from my console error log:
Process: Creative Cloud [2950]
Path: /Applications/Utilities/Adobe Creative Cloud/*/Creative Cloud.app/Contents/MacOS/Creative Cloud
Identifier: com.adobe.acc.AdobeCreativeCloud
Version: 1.2.1.260 (???)
Code Type: X86 (Native)
Parent Process: launchd [179]
Responsible: Creative Cloud [2950]
User ID: 501
Date/Time: 2013-11-28 09:06:54.114 +0100
OS Version: Mac OS X 10.9 (13A603)
Report Version: 11
Anonymous UUID: C5353005-3721-A068-C844-8F11F84E51B1
Crashed Thread: 0 CrBrowserMain Dispatch queue: com.apple.main-thread
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
*** CFRelease() called with NULL ***
Thread 0 Crashed:: CrBrowserMain Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x90021863 CFRelease + 2035
1 com.growl.growlframework 0x0016a8a7 +[GrowlGNTPPacket addSentAndReceivedHeadersFromDict:toArray:] + 95
2 com.growl.growlframework 0x0016b5b9 +[GrowlRegisterGNTPPacket getHeaders:andBinaryChunks:forRegistrationDict:] + 1310
3 com.growl.growlframework 0x00166969 +[GrowlGNTPOutgoingPacket outgoingPacketOfType:forDict:] + 520
4 com.growl.growlframework 0x00157948 -[GrowlGNTPRegistrationAttempt packet] + 71
5 com.growl.growlframework 0x00157e37 -[GrowlGNTPCommunicationAttempt socket:didConnectToHost:port:] + 36
6 com.growl.growlframework 0x0015e186 __29-[GCDAsyncSocket didConnect:]_block_invoke + 106
7 libdispatch.dylib 0x960f178f _dispatch_call_block_and_release + 15
8 libdispatch.dylib 0x960ee3a6 _dispatch_client_callout + 50
9 libdispatch.dylib 0x960f6a96 _dispatch_main_queue_callback_4CF + 294
10 com.apple.CoreFoundation 0x900c728e __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 14
11 com.apple.CoreFoundation 0x9007e739 __CFRunLoopRun + 1897
12 com.apple.CoreFoundation 0x9007dd5a CFRunLoopRunSpecific + 394
13 com.apple.CoreFoundation 0x9007dbbb CFRunLoopRunInMode + 123
14 com.apple.HIToolbox 0x94a6fe2d RunCurrentEventLoopInMode + 259
15 com.apple.HIToolbox 0x94a6fbb2 ReceiveNextEventCommon + 526
16 com.apple.HIToolbox 0x94a6f98d _BlockUntilNextEventMatchingListInModeWithFilter + 92
17 com.apple.AppKit 0x985385a9 _DPSNextEvent + 1602
18 com.apple.AppKit 0x98537ad0 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
19 com.apple.AppKit 0x9852a35c -[NSApplication run] + 727
20 libcef.dylib 0x03222287 0x2e21000 + 4199047
21 libcef.dylib 0x03221d5c 0x2e21000 + 4197724
22 libcef.dylib 0x032533a1 0x2e21000 + 4400033
23 libcef.dylib 0x0326b93e 0x2e21000 + 4499774
24 libcef.dylib 0x03252ada 0x2e21000 + 4397786
25 libcef.dylib 0x038df75f 0x2e21000 + 11265887
26 HEX.dylib 0x020a21d3 HEXMessageProcessor::runLoop(std::string const&) + 403
27 HEX.dylib 0x0209aedb 0x2099000 + 7899
28 HEX.dylib 0x0209a6b7 ProcessMessageManager::processMessage(std::string const&, std::string const&, ProcessMessageOutput&, MessageObject const&) + 71
29 HEX.dylib 0x02099fe3 processMessage + 355
30 NXGCore.dylib 0x002b3a07 ExternalGateway::sendMessageToApplet(MessageObject const&, char const*, bool (**)(void const*), char const**) + 647
31 NXGCore.dylib 0x002b3527 ExternalGateway::handleMessage(MessageObject const&, char const*, bool (**)(void const*), char const**) + 151
32 NXGCore.dylib 0x002b3fc6 ExternalGateway::processMessageFromOutside(char const*, bool (**)(void const*)) + 454
33 NXGCore.dylib 0x0029f40a processMessage + 42
34 com.adobe.acc.AdobeCreativeCloud 0x000f839b 0xf2000 + 25499
35 com.adobe.acc.AdobeCreativeCloud 0x000fc7a0 0xf2000 + 42912
36 com.adobe.acc.AdobeCreativeCloud 0x000f4a56 0xf2000 + 10838
37 com.adobe.acc.AdobeCreativeCloud 0x000f3b23 0xf2000 + 6947
38 com.adobe.acc.AdobeCreativeCloud 0x000f8ab0 0xf2000 + 27312
39 com.adobe.acc.AdobeCreativeCloud 0x000f3765 start + 53
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x919ea992 kevent64 + 10
1 libdispatch.dylib 0x960f08bd _dispatch_mgr_invoke + 238
2 libdispatch.dylib 0x960f0556 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x919ea046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x941acdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x941b0cce start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x919ea046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x941acdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x941b0cce start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x919e9b76 __semwait_signal + 10
1 libsystem_c.dylib 0x91e6505b nanosleep$UNIX2003 + 219
2 libsystem_c.dylib 0x91e64f06 usleep$UNIX2003 + 60
3 VulcanWrapper.dylib 0x01b8de1c adobe::VulcanWrapper::VulcanInterface::refreshEndPoints() + 172
4 VulcanWrapper.dylib 0x01b8ee34 adobe::VulcanWrapper::VulcanInterface::snoopMessages(VulcanWrapperMsg&) + 100
5 VulcanWrapper.dylib 0x01b8e0fc adobe::VulcanWrapper::VulcanInterface::Receive(adobe::vulcan::api::VulcanMessage&) + 588
6 VulcanMessage4.dylib 0x01bb9587 adobe::vulcan::impl::CSXSEventListener::Finished(csxs::servicemgr::api4::EventData&) + 603
7 VulcanMessage4.dylib 0x01bae058 csxs::servicemgr::api4::ServiceManager::EventDataCallback(void*, EventData_&) + 51
8 ServiceManager-Launcher.dylib 0x01beaa71 0x1be4000 + 27249
9 ServiceManager-Launcher.dylib 0x01bf7f9a 0x1be4000 + 81818
10 ServiceManager-Launcher.dylib 0x01bfa45d 0x1be4000 + 91229
11 libsystem_pthread.dylib 0x941ab5fb _pthread_body + 144
12 libsystem_pthread.dylib 0x941ab485 _pthread_start + 130
13 libsystem_pthread.dylib 0x941b0cf2 thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x919e9b76 __semwait_signal + 10
1 libsystem_c.dylib 0x91e6505b nanosleep$UNIX2003 + 219
2 libsystem_c.dylib 0x91e64f06 usleep$UNIX2003 + 60
3 Analytics.dylib 0x01c445bf ETSFramework::AsynchEventProcessor::MainThreadProc(void*) + 191
4 libsystem_pthread.dylib 0x941ab5fb _pthread_body + 144
5 libsystem_pthread.dylib 0x941ab485 _pthread_start + 130
6 libsystem_pthread.dylib 0x941b0cf2 thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x919ea046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x941acdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x941b0cce start_wqthread + 30
Thread 7:: NetworkConfigWatcher
0 libsystem_kernel.dylib 0x919e4f7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x919e416c mach_msg + 68
2 com.apple.CoreFoundation 0x9007ef69 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x9007e541 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x9007dd5a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x9007dbbb CFRunLoopRunInMode + 123
6 com.apple.Foundation 0x90767319 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 277
7 libcef.dylib 0x0322208f 0x2e21000 + 4198543
8 libcef.dylib 0x03221d5c 0x2e21000 + 4197724
9 libcef.dylib 0x032533a1 0x2e21000 + 4400033
10 libcef.dylib 0x0326b93e 0x2e21000 + 4499774
11 libcef.dylib 0x03252ada 0x2e21000 + 4397786
12 libcef.dylib 0x03282971 0x2e21000 + 4594033
13 libcef.dylib 0x03282a0d 0x2e21000 + 4594189
14 libcef.dylib 0x0327d909 0x2e21000 + 4573449
15 libsystem_pthread.dylib 0x941ab5fb _pthread_body + 144
16 libsystem_pthread.dylib 0x941ab485 _pthread_start + 130
17 libsystem_pthread.dylib 0x941b0cf2 thread_start + 34
Thread 8:: DnsConfigService
0 libsystem_kernel.dylib 0x919ea976 kevent + 10
1 libcef.dylib 0x0397c326 0x2e21000 + 11907878
2 libcef.dylib 0x03979f99 0x2e21000 + 11898777
3 libcef.dylib 0x03220dc1 0x2e21000 + 4193729
4 libcef.dylib 0x032533a1 0x2e21000 + 4400033
5 libcef.dylib 0x0326b93e 0x2e21000 + 4499774
6 libcef.dylib 0x03252ada 0x2e21000 + 4397786
7 libcef.dylib 0x03282971 0x2e21000 + 4594033
8 libcef.dylib 0x03282a0d 0x2e21000 + 4594189
9 libcef.dylib 0x0327d909 0x2e21000 + 4573449
10 libsystem_pthread.dylib 0x941ab5fb _pthread_body + 144
11 libsystem_pthread.dylib 0x941ab485 _pthread_start + 130
12 libsystem_pthread.dylib 0x941b0cf2 thread_start + 34
Thread 9:: WorkerPool/-1322512384
0 libsystem_kernel.dylib 0x919e97ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x941add1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x941afc25 pthread_cond_timedwait$UNIX2003 + 71
3 libcef.dylib 0x03275eb9 0x2e21000 + 4542137
4 libcef.dylib 0x03283d0f 0x2e21000 + 4599055
5 libcef.dylib 0x0328413d 0x2e21000 + 4600125
6 libcef.dylib 0x0327d909 0x2e21000 + 4573449
7 libsystem_pthread.dylib 0x941ab5fb _pthread_body + 144
8 libsystem_pthread.dylib 0x941ab485 _pthread_start + 130
9 libsystem_pthread.dylib 0x941b0cf2 thread_start + 34
Thread 10:: WorkerPool/-1322373120
0 libsystem_kernel.dylib 0x919e97ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x941add1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x941afc25 pthread_cond_timedwait$UNIX2003 + 71
3 libcef.dylib 0x03275eb9 0x2e21000 + 4542137
4 libcef.dylib 0x03283d0f 0x2e21000 + 4599055
5 libcef.dylib 0x0328413d 0x2e21000 + 4600125
6 libcef.dylib 0x0327d909 0x2e21000 + 4573449
7 libsystem_pthread.dylib 0x941ab5fb _pthread_body + 144
8 libsystem_pthread.dylib 0x941ab485 _pthread_start + 130
9 libsystem_pthread.dylib 0x941b0cf2 thread_start + 34
Thread 11:: AudioThread
0 libsystem_kernel.dylib 0x919e97ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x941add1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x941afbd9 pthread_cond_wait$UNIX2003 + 71
3 libcef.dylib 0x03275cc3 0x2e21000 + 4541635
4 libcef.dylib 0x0327696b 0x2e21000 + 4544875
5 libcef.dylib 0x03276772 0x2e21000 + 4544370
6 libcef.dylib 0x0325756c 0x2e21000 + 4416876
7 libcef.dylib 0x032533a1 0x2e21000 + 4400033
8 libcef.dylib 0x0326b93e 0x2e21000 + 4499774
9 libcef.dylib 0x03252ada 0x2e21000 + 4397786
10 libcef.dylib 0x03282971 0x2e21000 + 4594033
11 libcef.dylib 0x03282a0d 0x2e21000 + 4594189
12 libcef.dylib 0x0327d909 0x2e21000 + 4573449
13 libsystem_pthread.dylib 0x941ab5fb _pthread_body + 144
14 libsystem_pthread.dylib 0x941ab485 _pthread_start + 130
15 libsystem_pthread.dylib 0x941b0cf2 thread_start + 34
Thread 12:: Chrome_DBThread
0 libsystem_kernel.dylib 0x919e97ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x941add1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x941afbd9 pthread_cond_wait$UNIX2003 + 71
3 libcef.dylib 0x03275cc3 0x2e21000 + 4541635
4 libcef.dylib 0x0327696b 0x2e21000 + 4544875
5 libcef.dylib 0x03276772 0x2e21000 + 4544370
6 libcef.dylib 0x0325756c 0x2e21000 + 4416876
7 libcef.dylib 0x032533a1 0x2e21000 + 4400033
8 libcef.dylib 0x0326b93e 0x2e21000 + 4499774
9 libcef.dylib 0x03252ada 0x2e21000 + 4397786
10 libcef.dylib 0x03282971 0x2e21000 + 4594033
11 libcef.dylib 0x02e8aa09 0x2e21000 + 432649
12 libcef.dylib 0x02e8ae2f 0x2e21000 + 433711
13 libcef.dylib 0x03282a0d 0x2e21000 + 4594189
14 libcef.dylib 0x0327d909 0x2e21000 + 4573449
15 libsystem_pthread.dylib 0x941ab5fb _pthread_body + 144
16 libsystem_pthread.dylib 0x941ab485 _pthread_start + 130
17 libsystem_pthread.dylib 0x941b0cf2 thread_start + 34
Thread 13:: Chrome_WebKitThread
0 libsystem_kernel.dylib 0x919e97ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x941add1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x941afbd9 pthread_cond_wait$UNIX2003 + 71
3 libcef.dylib 0x03275cc3 0x2e21000 + 4541635
4 libcef.dylib 0x0327696b 0x2e21000 + 4544875
5 libcef.dylib 0x03276772 0x2e21000 + 4544370
6 libcef.dylib 0x0325756c 0x2e21000 + 4416876
7 libcef.dylib 0x032533a1 0x2e21000 + 4400033
8 libcef.dylib 0x0326b93e 0x2e21000 + 4499774
9 libcef.dylib 0x03252ada 0x2e21000 + 4397786
10 libcef.dylib 0x03282971 0x2e21000 + 4594033
11 libcef.dylib 0x02e8aa99 0x2e21000 + 432793
12 libcef.dylib 0x02e8ae40 0x2e21000 + 433728
13 libcef.dylib 0x03282a0d 0x2e21000 + 4594189
14 libcef.dylib 0x0327d909 0x2e21000 + 4573449
15 libsystem_pthread.dylib 0x941ab5fb _pthread_body + 144
16 libsystem_pthread.dylib 0x941ab485 _pthread_start + 130
17 libsystem_pthread.dylib 0x941b0cf2 thread_start + 34
Thread 14:: Chrome_FileThread
0 libsystem_kernel.dylib 0x919ea976 kevent + 10
1 libcef.dylib 0x0397c326 0x2e21000 + 11907878
2 libcef.dylib 0x03979f99 0x2e21000 + 11898777
3 libcef.dylib 0x03220dc1 0x2e21000 + 4193729
4 libcef.dylib 0x032533a1 0x2e21000 + 4400033
5 libcef.dylib 0x0326b93e 0x2e21000 + 4499774
6 libcef.dylib 0x03252ada 0x2e21000 + 4397786
7 libcef.dylib 0x03282971 0x2e21000 + 4594033
8 libcef.dylib 0x02e8ab29 0x2e21000 + 432937
9 libcef.dylib 0x02e8ae51 0x2e21000 + 433745
10 libcef.dylib 0x03282a0d 0x2e21000 + 4594189
11 libcef.dylib 0x0327d909 0x2e21000 + 4573449
12 libsystem_pthread.dylib 0x941ab5fb _pthread_body + 144
13 libsystem_pthread.dylib 0x941ab485 _pthread_start + 130
14 libsystem_pthread.dylib 0x941b0cf2 thread_start + 34
Thread 15:: Chrome_FileUserBlockingThread
0 libsystem_kernel.dylib 0x919e97ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x941add1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x941afbd9 pthread_cond_wait$UNIX2003 + 71
3 libcef.dylib 0x03275cc3 0x2e21000 + 4541635
4 libcef.dylib 0x0327696b 0x2e21000 + 4544875
5 libcef.dylib 0x03276772 0x2e21000 + 4544370
6 libcef.dylib 0x0325756c 0x2e21000 + 4416876
7 libcef.dylib 0x032533a1 0x2e21000 + 4400033
8 libcef.dylib 0x0326b93e 0x2e21000 + 4499774
9 libcef.dylib 0x03252ada 0x2e21000 + 4397786
10 libcef.dylib 0x03282971 0x2e21000 + 4594033
11 libcef.dylib 0x02e8abb9 0x2e21000 + 433081
12 libcef.dylib 0x02e8ae62 0x2e21000 + 433762
13 libcef.dylib 0x03282a0d 0x2e21000 + 4594189
14 libcef.dylib 0x0327d909 0x2e21000 + 4573449
15 libsystem_pthread.dylib 0x941ab5fb _pthread_body + 144
16 libsystem_pthread.dylib 0x941ab485 _pthread_start + 130
17 libsystem_pthread.dylib 0x941b0cf2 thread_start + 34
Thread 16:: Chrome_ProcessLauncherThread
0 libsystem_kernel.dylib 0x919e97ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x941add1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x941afbd9 pthread_cond_wait$UNIX2003 + 71
3 libcef.dylib 0x03275cc3 0x2e21000 + 4541635
4 libcef.dylib 0x0327696b 0x2e21000 + 4544875
5 libcef.dylib 0x03276772 0x2e21000 + 4544370
6 libcef.dylib 0x0325756c 0x2e21000 + 4416876
7 libcef.dylib 0x032533a1 0x2e21000 + 4400033
8 libcef.dylib 0x0326b93e 0x2e21000 + 4499774
9 libcef.dylib 0x03252ada 0x2e21000 + 4397786
10 libcef.dylib 0x03282971 0x2e21000 + 4594033
11 libcef.dylib 0x02e8ac49 0x2e21000 + 433225
12 libcef.dylib 0x02e8ae73 0x2e21000 + 433779
13 libcef.dylib 0x03282a0d 0x2e21000 + 4594189
14 libcef.dylib 0x0327d909 0x2e21000 + 4573449
15 libsystem_pthread.dylib 0x941ab5fb _pthread_body + 144
16 libsystem_pthread.dylib 0x941ab485 _pthread_start + 130
17 libsystem_pthread.dylib 0x941b0cf2 thread_start + 34
Thread 17:: Chrome_CacheThread
0 libsystem_kernel.dylib 0x919ea976 kevent + 10
1 libcef.dylib 0x0397c326 0x2e21000 + 11907878
2 libcef.dylib 0x03979f99 0x2e21000 + 11898777
3 libcef.dylib 0x03220dc1 0x2e21000 + 4193729
4 libcef.dylib 0x032533a1 0x2e21000 + 4400033
5 libcef.dylib 0x0326b93e 0x2e21000 + 4499774
6 libcef.dylib 0x03252ada 0x2e21000 + 4397786
7 libcef.dylib 0x03282971 0x2e21000 + 4594033
8 libcef.dylib 0x02e8acd9 0x2e21000 + 433369
9 libcef.dylib 0x02e8ae81 0x2e21000 + 433793
10 libcef.dylib 0x03282a0d 0x2e21000 + 4594189
11 libcef.dylib 0x0327d909 0x2e21000 + 4573449
12 libsystem_pthread.dylib 0x941ab5fb _pthread_body + 144
13 libsystem_pthread.dylib 0x941ab485 _pthread_start + 130
14 libsystem_pthread.dylib 0x941b0cf2 thread_start + 34
Thread 18:: Chrome_IOThread
0 libsystem_kernel.dylib 0x919ea976 kevent + 10
1 libcef.dylib 0x0397c326 0x2e21000 + 11907878
2 libcef.dylib 0x03979f99 0x2e21000 + 11898777
3 libcef.dylib 0x03220ebc 0x2e21000 + 4193980
4 libcef.dylib 0x032533a1 0x2e21000 + 4400033
5 libcef.dylib 0x0326b93e 0x2e21000 + 4499774
6 libcef.dylib 0x03252ada 0x2e21000 + 4397786
7 libcef.dylib 0x03282971 0x2e21000 + 4594033
8 libcef.dylib 0x02e8ad69 0x2e21000 + 433513
9 libcef.dylib 0x02e8ae8f 0x2e21000 + 433807
10 libcef.dylib 0x03282a0d 0x2e21000 + 4594189
11 libcef.dylib 0x0327d909 0x2e21000 + 4573449
12 libsystem_pthread.dylib 0x941ab5fb _pthread_body + 144
13 libsystem_pthread.dylib 0x941ab485 _pthread_start + 130
14 libsystem_pthread.dylib 0x941b0cf2 thread_start + 34
Thread 19:: MediaStreamDeviceThread
0 libsystem_kernel.dylib 0x919e97ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x941add1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x941afbd9 pthread_cond_wait$UNIX2003 + 71
3 libcef.dylib 0x03275cc3 0x2e21000 + 4541635
4 libcef.dylib 0x0327696b 0x2e21000 + 4544875
5 libcef.dylib 0x03276772 0x2e21000 + 4544370
6 libcef.dylib 0x0325756c 0x2e21000 + 4416876
7 libcef.dylib 0x032533a1 0x2e21000 + 4400033
8 libcef.dylib 0x0326b93e 0x2e21000 + 4499774
9 libcef.dylib 0x03252ada 0x2e21000 + 4397786
10 libcef.dylib 0x03282971 0x2e21000 + 4594033
11 libcef.dylib 0x03282a0d 0x2e21000 + 4594189
12 libcef.dylib 0x0327d909 0x2e21000 + 4573449
13 libsystem_pthread.dylib 0x941ab5fb _pthread_body + 144
14 libsystem_pthread.dylib 0x941ab485 _pthread_start + 130
15 libsystem_pthread.dylib 0x941b0cf2 thread_start + 34
Thread 20:: NetworkConfigWatcher
0 libsystem_kernel.dylib 0x919e4f7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x919e416c mach_msg + 68
2 com.apple.CoreFoundation 0x9007ef69 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x9007e541 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x9007dd5a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x9007dbbb CFRunLoopRunInMode + 123
6 com.apple.Foundation 0x90767319 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 277
7 libcef.dylib 0x0322208f 0x2e21000 + 4198543
8 libcef.dylib 0x03221d5c 0x2e21000 + 4197724
9 libcef.dylib 0x032533a1 0x2e21000 + 4400033
10 libcef.dylib 0x0326b93e 0x2e21000 + 4499774
11 libcef.dylib 0x03252ada 0x2e21000 + 4397786
12 libcef.dylib 0x03282971 0x2e21000 + 4594033
13 libcef.dylib 0x03282a0d 0x2e21000 + 4594189
14 libcef.dylib 0x0327d909 0x2e21000 + 4573449
15 libsystem_pthread.dylib 0x941ab5fb _pthread_body + 144
16 libsystem_pthread.dylib 0x941ab485 _pthread_start + 130
17 libsystem_pthread.dylib 0x941b0cf2 thread_start + 34
Thread 21:
0 libsystem_kernel.dylib 0x919ea046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x941acdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x941b0cce start_wqthread + 30
Thread 22:
0 libsystem_kernel.dylib 0x919ea046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x941acdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x941b0cce start_wqthread + 30
Thread 23:
0 libsystem_kernel.dylib 0x919ea046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x941acdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x941b0cce start_wqthread + 30
Thread 24:: Dispatch queue: NSOperationQueue 0x7c94faf0
0 libsystem_kernel.dylib 0x919e9802 __psynch_mutexwait + 10
1 libsystem_pthread.dylib 0x941ae945 _pthread_mutex_lock + 404
2 libsystem_pthread.dylib 0x941ae7ac pthread_mutex_lock + 16
3 com.apple.Foundation 0x906fbb5c -[NSRecursiveLock lock] + 26
4 VulcanWrapper.dylib 0x01b929e0 OOBEUtils::NativeCriticalSection::enter() + 48
5 VulcanWrapper.dylib 0x01b8f1f7 adobe::VulcanWrapper::VulcanInterface::sendMessage(VulcanWrapperMsg*) + 711
6 VulcanWrapper.dylib 0x01b8cf68 sendMessage + 120
7 CmdCntr.dylib 0x01b66574 adobe::CmdCntr::VulcanWrapperInterface::sendMessage(VulcanWrapperMsg*) + 36
8 CmdCntr.dylib 0x01b646c0 adobe::CmdCntr::MessageRouter::handleMsgFromCore(MessageObject*) + 368
9 CmdCntr.dylib 0x01b6451b adobe::CmdCntr::MessageRouter::routeMessage(void*, adobe::CmdCntr::MSG_ROUTER_CLIENT, char**) + 59
10 CmdCntr.dylib 0x01b63a78 adobe::CmdCntr::AppletCoreInterface::receiveMessageFromCore(char const*, char**) + 136
11 CmdCntr.dylib 0x01b60c35 processMessage + 277
12 NXGCore.dylib 0x002b3a57 ExternalGateway::sendMessageToApplet(MessageObject const&, char const*, bool (**)(void const*), char const**) + 727
13 NXGCore.dylib 0x002b3527 ExternalGateway::handleMessage(MessageObject const&, char const*, bool (**)(void const*), char const**) + 151
14 NXGCore.dylib 0x002b2a55 0x29e000 + 84565
15 com.apple.CoreFoundation 0x90043f5d __invoking___ + 29
16 com.apple.CoreFoundation 0x90043e2b -[NSInvocation invoke] + 315
17 com.apple.Foundation 0x907b5197 -[NSInvocationOperation main] + 217
18 com.apple.Foundation 0x906fffec -[__NSOperationInternal _start:] + 702
19 com.apple.Foundation 0x906ffd21 -[NSOperation start] + 71
20 com.apple.Foundation 0x906ffc48 __NSOQSchedule_f + 50
21 libdispatch.dylib 0x960f2e21 _dispatch_async_redirect_invoke + 158
22 libdispatch.dylib 0x960f0467 _dispatch_root_queue_drain + 257
23 libdispatch.dylib 0x960f1732 _dispatch_worker_thread2 + 39
24 libsystem_pthread.dylib 0x941acdab _pthread_wqthread + 336
25 libsystem_pthread.dylib 0x941b0cce start_wqthread + 30
Thread 25:
0 libsystem_kernel.dylib 0x919e9b76 __semwait_signal + 10
1 libsystem_c.dylib 0x91e6505b nanosleep$UNIX2003 + 219
2 libsystem_c.dylib 0x91e64f06 usleep$UNIX2003 + 60
3 AppsPanelBL.dylib 0x09913284 adobe::ProductsPanel::GlobalMessageHandler::MessageSpawnProc(void*) + 500
4 AppsPanelBL.dylib 0x09aa1c90 threadProcHandlerMac(void*) + 48
5 libsystem_pthread.dylib 0x941ab5fb _pthread_body + 144
6 libsystem_pthread.dylib 0x941ab485 _pthread_start + 130
7 libsystem_pthread.dylib 0x941b0cf2 thread_start + 34
Thread 26:
0 libsystem_kernel.dylib 0x919e9b76 __semwait_signal + 10
1 libsystem_c.dylib 0x91e6505b nanosleep$UNIX2003 + 219
2 libsystem_c.dylib 0x91e64f06 usleep$UNIX2003 + 60
3 FontsPanelBL.dylib 0x08f3b13e FontsPanel::GlobalMessageHandler::updateUISpawnProc(void*) + 238
4 FontsPanelBL.dylib 0x08f3eed0 threadProcHandlerMac(void*) + 48
5 libsystem_pthread.dylib 0x941ab5fb _pthread_body + 144
6 libsystem_pthread.dylib 0x941ab485 _pthread_start + 130
7 libsystem_pthread.dylib 0x941b0cf2 thread_start + 34
Thread 27:
0 libsystem_kernel.dylib 0x919e9b76 __semwait_signal + 10
1 libsystem_c.dylib 0x91e6505b nanosleep$UNIX2003 + 219
2 libsystem_c.dylib 0x91e64f06 usleep$UNIX2003 + 60
3 FontsPanelBL.dylib 0x08f3b2fc FontsPanel::GlobalMessageHandler::MessageSpawnProc(void*) + 92
4 FontsPanelBL.dylib 0x08f3eed0 threadProcHandlerMac(void*) + 48
5 libsystem_pthread.dylib 0x941ab5fb _pthread_body + 144
6 libsystem_pthread.dylib 0x941ab485 _pthread_start + 130
7 libsystem_pthread.dylib 0x941b0cf2 thread_start + 34
Thread 28:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x919e4f7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x919e416c mach_msg + 68
2 com.apple.CoreFoundation 0x9007ef69 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x9007e541 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x9007dd5a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x9007dbbb CFRunLoopRunInMode + 123
6 com.apple.Foundation 0x907650b5 +[NSURLConnection(Loader) _resourceLoadLoop:] + 381
7 com.apple.Foundation 0x90764f2e -[NSThread main] + 45
8 com.apple.Foundation 0x90764e86 __NSThread__main__ + 1426
9 libsystem_pthread.dylib 0x941ab5fb _pthread_body + 144
10 libsystem_pthread.dylib 0x941ab485 _pthread_start + 130
11 libsystem_pthread.dylib 0x941b0cf2 thread_start + 34
Thread 29:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x919e9ace __select + 10
1 com.apple.CoreFoundation 0x900cedc6 __CFSocketManager + 1158
2 libsystem_pthread.dylib 0x941ab5fb _pthread_body + 144
3 libsystem_pthread.dylib 0x941ab485 _pthread_start + 130
4 libsystem_pthread.dylib 0x941b0cf2 thread_start + 34
Thread 30:
0 libsystem_kernel.dylib 0x919e9b76 __semwait_signal + 10
1 libsystem_c.dylib 0x91e6505b nanosleep$UNIX2003 + 219
2 libsystem_c.dylib 0x91e64f06 usleep$UNIX2003 + 60
3 C3ContainerBL.dylib 0x064ebdb6 threadFunction(void*) + 758
4 C3ContainerBL.dylib 0x065689e0 threadProcHandlerMac(void*) + 48
5 libsystem_pthread.dylib 0x941ab5fb _pthread_body + 144
6 libsystem_pthread.dylib 0x941ab485 _pthread_start + 130
7 libsystem_pthread.dylib 0x941b0cf2 thread_start + 34
Thread 31:
0 libsystem_kernel.dylib 0x919e4f7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x919e416c mach_msg + 68
2 com.apple.CoreFoundation 0x9007ef69 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x9007e541 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x9007dd5a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x9007dbbb CFRunLoopRunInMode + 123
6 com.apple.AppKit 0x986e1f18 _NSEventThread + 283
7 libsystem_pthread.dylib 0x941ab5fb _pthread_body + 144
8 libsystem_pthread.dylib 0x941ab485 _pthread_start + 130
9 libsystem_pthread.dylib 0x941b0cf2 thread_start + 34
Thread 32:: BrowserBlockingWorker1/-1224613888
0 libsystem_kernel.dylib 0x919e97ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x941add1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x941afbd9 pthread_cond_wait$UNIX2003 + 71
3 libcef.dylib 0x03275cc3 0x2e21000 + 4541635
4 libcef.dylib 0x0327ed53 0x2e21000 + 4578643
5 libcef.dylib 0x0327df3d 0x2e21000 + 4575037
6 libcef.dylib 0x0328208a 0x2e21000 + 4591754
7 libcef.dylib 0x0327d909 0x2e21000 + 4573449
8 libsystem_pthread.dylib 0x941ab5fb _pthread_body + 144
9 libsystem_pthread.dylib 0x941ab485 _pthread_start + 130
10 libsystem_pthread.dylib 0x941b0cf2 thread_start + 34
Thread 33:
0 libsystem_kernel.dylib 0x919e4f7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x919e416c mach_msg + 68
2 libcef.dylib 0x032502df 0x2e21000 + 4387551
3 libcef.dylib 0x02f520fc 0x2e21000 + 1249532
4 libcef.dylib 0x0327d909 0x2e21000 + 4573449
5 libsystem_pthread.dylib 0x941ab5fb _pthread_body + 144
6 libsystem_pthread.dylib 0x941ab485 _pthread_start + 130
7 libsystem_pthread.dylib 0x941b0cf2 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x901dfab9 ebx: 0x00000000 ecx: 0xa0369948 edx: 0x00000000
edi: 0x00000000 esi: 0x7c8e8990 ebp: 0xbff0c6b8 esp: 0xbff0c650
ss: 0x00000023 efl: 0x00000246 eip: 0x90021863 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x7d395000
Logical CPU: 2
Error Code: 0x00000000
Trap Number: 3
Binary Images:
0xf2000 - 0x13bff7 +com.adobe.acc.AdobeCreativeCloud (1.2.1.260 - ???) <CB754600-F5FA-3FD2-8354-25B70ED10F57> /Applications/Utilities/Adobe Creative Cloud/*/Creative Cloud.app/Contents/MacOS/Creative Cloud
0x14d000 - 0x17aff7 +com.growl.growlframework (1.3 - 1.3) <5C271922-7459-3DCB-BDC2-53135B47CDDC> /Applications/Utilities/Adobe Creative Cloud/*/Creative Cloud.app/Contents/Frameworks/Growl.framework/Versions/A/Growl
0x29e000 - 0x2c9fff +NXGCore.dylib (2.2.0.248 - 2.2.0.248) <DAB09708-5C7B-3F27-9967-5D69C3DBA1EB> /Applications/Utilities/Adobe Creative Cloud/*/NXGCore.dylib
0x1950000 - 0x19cdffa com.apple.xquery (1.3.1 - 30) <A9C347CC-0C9F-395F-BB32-1EE803C28FDC> /System/Library/PrivateFrameworks/XQuery.framework/XQuery
0x19f3000 - 0x1b4bfeb +AdobePIM.dylib (2.2.1.260 - 2.2.1.260) <E3B859D0-6D49-32FC-834A-18DE2588274B> /Applications/Utilities/Adobe Creative Cloud/*/AdobePIM.dylib
0x1b5f000 - 0x1b7bff7 +CmdCntr.dylib (2.2.0.248 - 2.2.0.248) <13FA4803-583C-30AF-A953-1E0250B391E9> /Applications/Utilities/Adobe Creative Cloud/*/CmdCntr.dylib
0x1b8c000 - 0x1b9bff7 +VulcanWrapper.dylib (2.2.0.248 - 2.2.0.248) <2C6CFB76-371E-3912-90C4-66EAD7CFDBD2> /Applications/Utilities/Adobe Creative Cloud/*/VulcanWrapper.dylib
0x1bab000 - 0x1bc2fff +VulcanMessage4.dylib (4.0.0.103 - 4.0.0.103 © 2013 Adobe Systems, Inc. All rights reserved.) <D0D02DFD-918D-9048-0A80-177DDC34AFA2> /Applications/Utilities/Adobe Creative Cloud/*/VulcanMessage4.dylib
0x1be4000 - 0x1c09ff7 +ServiceManager-Launcher.dylib (55) <B41AD02A-E013-34AD-906B-1BE9EE890572> /Library/Application Support/Adobe/*/ServiceManager-Launcher.dylib
0x1c13000 - 0x1c51ffb +Analytics.dylib (2.2.0.248 - 2.2.0.248) <97D9C1EE-EAB4-346E-B8D8-E4B5C04E403E> /Applications/Utilities/Adobe Creative Cloud/*/Analytics.dylib
0x1c66000 - 0x1cafff3 +LocManager.dylib (2.2.0.248 - 2.2.0.248) <8DB48A16-767A-3E3D-818D-9FFBB48B47CE> /Applications/Utilities/Adobe Creative Cloud/*/LocManager.dylib
0x1cbe000 - 0x1ea3fe7 +C3Prefs.dylib (2.2.0.248 - 2.2.0.248) <BCA9D1BA-DB90-3F64-9B1F-F9036F774D6A> /Applications/Utilities/Adobe Creative Cloud/*/C3Prefs.dylib
0x2099000 - 0x20eeff3 +HEX.dylib (2.2.0.248 - 2.2.0.248) <BEA0F5B0-96A5-36AB-800A-A2C5A64B5292> /Applications/Utilities/Adobe Creative Cloud/*/HEX.dylib
0x2111000 - 0x2111ff1 +libplugin_carbon_interpose.dylib (31094.5.84) <59574645-ECF2-3D51-BCBE-B072C2B3CADC> /Applications/Utilities/Adobe Creative Cloud/*/libplugin_carbon_interpose.dylib
0x22cc000 - 0x22d0ffd com.apple.audio.AppleHDAHALPlugIn (2.5.2 - 2.5.2fc2) <54606A67-AF50-3884-B8D9-426F653B5B79> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bundle/Conten ts/MacOS/AppleHDAHALPlugIn
0x22e1000 - 0x2394ff3 +axlibv7.dylib (7.0.0.243 - 7.0.0.243) <D89DF37B-0CA6-3ADA-BAB7-91C8B0DEFFD0> /Applications/Utilities/Adobe Application Manager/*/axlibv7.dylib
0x23a2000 - 0x2492feb +adobe_upgrade.dylib (7.0.0.243 - 7.0.0.243) <A0229566-D3A1-3309-9911-AE85E393E2FB> /Applications/Utilities/Adobe Application Manager/*/adobe_upgrade.dylib
0x2e21000 - 0x5ec0ff3 +libcef.dylib (31094.5.84) <77646F1A-353C-3025-B19E-A9C12C5A17D8> /Applications/Utilities/Adobe Creative Cloud/*/Chromium Embedded Framework.framework/Libraries/libcef.dylib
0x64dd000 - 0x6764ffb +C3ContainerBL.dylib (2.2.1.260 - 2.2.1.260) <791F733C-BFD4-33B3-84CB-8DFAA55830DB> /Applications/Utilities/Adobe Creative Cloud/*/C3ContainerBL.dylib
0x692b000 - 0x6949ff3 +NEX.dylib (2.2.0.248 - 2.2.0.248) <CCBFFC72-12B0-3FFA-BB71-439521D270E0> /Applications/Utilities/Adobe Creative Cloud/*/NEX.dylib
0x6956000 - 0x6a09ff7 +com.adobe.acc.ContainerUI (2.2.1.260 - 2.2.1.260) <CAE527BF-9DDA-3255-8860-17316102EC19> /Applications/Utilities/Adobe Creative Cloud/*/C3ContainerUI.bundle/Contents/MacOS/c3containerUI
0x6a30000 - 0x6a6ffff +NEXUILibrary.dylib (1) <71B2C23F-87F0-310B-9481-6230E83482D4> /Applications/Utilities/Adobe Creative Cloud/*/NEXUILibrary.dylib
0x6a80000 - 0x6a85ffb +SibTrayNotification.dylib (1) <E5A95ADD-07D9-354D-AA4C-E102E3CC733C> /Applications/Utilities/Adobe Creative Cloud/*/SibTrayNotification.dylib
0x8ebe000 - 0x8f02fff +com.adobe.acc.homepanel (2.2.0.248 - 2.2.0.248) <7C4F7129-5944-3BD9-B136-51372A0A5C05> /Applications/Utilities/Adobe Creative Cloud/*/HomePanelUI.bundle/Contents/MacOS/HomePanelUI
0x8f14000 - 0x8f23ffb +FilesPanelBL.dylib (2.2.0.248 - 2.2.0.248) <E5CCE637-44CC-3F40-AF01-5584D2C6B3AB> /Applications/Utilities/Adobe Creative Cloud/*/FilesPanelBL.dylib
0x8f2e000 - 0x8f49ff7 +FontsPanelBL.dylib (2.2.0.248 - 2.2.0.248) <028EB49B-1879-3969-8A85-691B6992C290> /Applications/Utilities/Adobe Creative Cloud/*/FontsPanelBL.dylib
0x96a8000 - 0x97a8feb +P7Native.dylib (7.0.0.453 - 7.0.0.453) <96E4AE66-F4ED-301E-9991-FB2C3FE4D0AD> /Applications/Utilities/Adobe Application Manager/*/P7Native.dylib
0x97bc000 - 0x98c8ff7 +HomePanelBL.dylib (2.2.0.248 - 2.2.0.248) <27D723E2-F112-3F09-991B-D8FA40FB665A> /Applications/Utilities/Adobe Creative Cloud/*/HomePanelBL.dylib
0x98f3000 - 0x9b08ff7 +AppsPanelBL.dylib (2.2.0.248 - 2.2.0.248) <B2782545-0ABA-31ED-A200-A0307225F411> /Applications/Utilities/Adobe Creative Cloud/*/AppsPanelBL.dylib
0x9b9c000 - 0x9bf5ff3 +com.adobe.acc.appspanel (2.2.0.248 - 2.2.0.248) <74AE9FC8-46D1-35FF-A051-1656311567C5> /Applications/Utilities/Adobe Creative Cloud/*/AppsPanelUI.bundle/Contents/MacOS/AppsPanelUI
0x9c0c000 - 0x9c65fff +com.adobe.acc.filespanel (2.2.0.248 - 2.2.0.248) <7A011281-A80B-3714-A1E0-697D70770363> /Applications/Utilities/Adobe Creative Cloud/*/FilesPanelUI.bundle/Contents/MacOS/FilesPanelUI
0x9c77000 - 0x9cd8fff +com.adobe.acc.fontspanel (2.2.0.248 - 2.2.0.248) <5213A1F0-D189-3944-83C6-63C597F0CDC2> /Applications/Utilities/Adobe Creative Cloud/*/FontsPanelUI.bundle/Contents/MacOS/FontsPanelUI
0x9cee000 - 0x9cfeff3 +BehancePanelBL.dylib (2.2.0.248 - 2.2.0.248) <E1686E45-53E3-38B5-B9BB-3A1DC3563F0F> /Applications/Utilities/Adobe Creative Cloud/*/BehancePanelBL.dylib
0x9d09000 - 0x9d64ff3 +com.adobe.acc.behancepanel (2.2.0.248 - 2.2.0.248) <FE56348B-B25E-3F9B-ACD6-A91237A79C9E> /Applications/Utilities/Adobe Creative Cloud/*/BehancePanelUI.bundle/Contents/MacOS/BehancePanelUI
0x9d77000 - 0x9faaffb +adobe_oobelib.dylib (7.0.0.243 - 7.0.0.243) <3F739444-0490-3A0C-850A-3CD1D6A72A24> /Applications/Utilities/Adobe Application Manager/*/adobe_oobelib.dylib
0x9fc9000 - 0xa0a3feb +IMSLib.dylib (7.0.0.145 - 7.0.0.145) <69F85C69-7901-3475-A240-7811EA0FF3CD> /Applications/Utilities/Adobe Application Manager/*/IMSLib.dylib
0xa213000 - 0xa238ff9 com.apple.framework.familycontrols (4.1 - 410) <A33A97EE-C735-38BA-9B49-5D78DAA3DEDA> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
0xa24d000 - 0xa258ffa com.apple.CommerceCore (1.0 - 42) <E59717F2-6770-3DBC-8510-F7AA61E60F57> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCor e.framework/Versions/A/CommerceCore
0x8fe1b000 - 0x8fe4d417 dyld (239.3) <4B280BB1-55F8-313F-86A6-8ADD644ED69E> /usr/lib/dyld
0x90008000 - 0x9020aff7 com.apple.CoreFoundation (6.9 - 855.11) <50F70E07-043A-3A2F-87EF-A36BA6C5C9D9> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x9020b000 - 0x90212ff7 com.apple.XPCService (2.0 - 1) <94783930-9E46-394F-B1B2-9CA57CBA2D25> /System/Library/PrivateFrameworks/XPCService.framework/Versions/A/XPCService
0x90213000 - 0x90252ff7 com.apple.bom (12.0 - 192) <50F9D23C-9C9A-38BF-B4E2-66D93BE2A174> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x90253000 - 0x90261ff7 libz.1.dylib (53) <858B4D9F-D87E-3D81-B07A-DF9632BD185F> /usr/lib/libz.1.dylib
0x90262000 - 0x9029fffb libGLImage.dylib (9.0.83) <FA15FEB5-54E4-313B-8E78-A2D2E6C88FE1> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x902a0000 - 0x902effff com.apple.opencl (2.3.57 - 2.3.57) <93385E1C-00D9-31BE-9652-7F3C09484B3E> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x902f0000 - 0x90359fff com.apple.datadetectorscore (5.0 - 354.0) <0C6C812D-3E7A-31A4-BFDE-CD3316AA35B6> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCor e
0x9035a000 - 0x903bbff7 com.apple.Symbolication (1.4 - 129) <E5948C08-6ADF-3D86-9134-6AE49CF1DA0F> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication
0x903c6000 - 0x903d1ff6 com.apple.NetAuth (5.0 - 5.0) <3B2E9615-EE12-38FC-BDCF-09529FF9464B> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x903d2000 - 0x904b8ff7 com.apple.coreui (2.1 - 231) <1C1AE894-C5C2-3F1C-BF29-B152ECD9BD88> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x904b9000 - 0x90580ff7 com.apple.DiscRecording (8.0 - 8000.4.6) <84A7EC09-3BBD-3E04-A88C-6D3B724448FF> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x90581000 - 0x905d6fff libc++.1.dylib (120) <10C0A136-64F9-3CC2-9420-013247032120> /usr/lib/libc++.1.dylib
0x905d7000 - 0x905f6ff9 com.apple.framework.Apple80211 (9.0 - 900.47) <68E399FF-AB98-378D-94AC-D0869A72344F> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x905f7000 - 0x906c4ff7 com.apple.backup.framework (1.5 - 1.5) <E33257DD-A751-3230-89B7-B4B79F70A8FB> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x906f8000 - 0x90a23ff6 com.apple.Foundation (6.9 - 1056) <C8AE9C03-3460-354A-A8B6-EF4955BE600D> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x90a24000 - 0x90b86ff3 com.apple.CFNetwork (673.0.3 - 673.0.3) <5E0E9AE8-073B-3F2B-B0C7-A0129DE787F6> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x90b87000 - 0x90bb1ff7 libsandbox.1.dylib (278.10) <28813216-B652-3E4D-B0D5-BE49B385C6EC> /usr/lib/libsandbox.1.dylib
0x90bb2000 - 0x90bccff7 com.apple.GenerationalStorage (2.0 - 160.2) <8755F7F1-2402-387C-A32A-2270E7D680C8> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalSt orage
0x90bcd000 - 0x90bcdffd libOpenScriptingUtil.dylib (157) <4D06E8ED-D312-34EA-A448-DFF45ADC3CE5> /usr/lib/libOpenScriptingUtil.dylib
0x90bd5000 - 0x90f1bffb com.apple.MediaToolbox (1.0 - 1273.29) <60F62850-70EC-38E8-9C7F-81204CF9C382> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x90f1c000 - 0x90f35fff libAVFAudio.dylib (32.2) <C4CBDFDF-8F77-3872-B7DE-D2D7982084BA> /System/Library/Frameworks/AVFoundation.framework/Versions/A/Resources/libAVFAudio.dylib
0x90f36000 - 0x90fa0ff7 com.apple.framework.CoreWiFi (2.0 - 200.21.1) <13EE6C12-B981-3132-864A-D493B91AE37E> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x90fa1000 - 0x90fd6ffd libssl.0.9.8.dylib (50) <F3BEA2DF-DB84-37F0-B4C7-97C0A4DF19C9> /usr/lib/libssl.0.9.8.dylib
0x90fd7000 - 0x91027ff7 libcorecrypto.dylib (161.1) <135FD99E-2211-3DF4-825C-C9F816107F0C> /usr/lib/system/libcorecrypto.dylib
0x91028000 - 0x91053ff5 com.apple.ChunkingLibrary (2.0 - 155.1) <50BBBBF8-F30B-39EA-A512-11A47F429F2C> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary
0x91054000 - 0x911c4fff com.apple.QTKit (7.7.3 - 2826) <C6C84EA7-E9C6-3891-B76F-C497C4A2ED65> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x911c5000 - 0x911d3ff3 com.apple.opengl (9.0.83 - 9.0.83) <16CFFD50-217E-3E18-88AF-7F2AD980628B> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x911d4000 - 0x9123bffc com.apple.framework.CoreWLAN (4.0 - 400.45.1) <8DADD7D2-AB98-34ED-8D6F-335338502CBE> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x9123c000 - 0x9126effb com.apple.CoreAVCHD (5.7.0 - 5700.4.3) <30CF0E7B-3511-318F-AC31-06C29EDC111E> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
0x9126f000 - 0x91288fff com.apple.Kerberos (3.0 - 1) <91F17EB2-C70C-359C-B09D-96B52D2A9C9F> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x91289000 - 0x9128bff2 com.apple.EFILogin (2.0 - 2) <BC558029-74C0-3A69-B376-8F4CBF8C338F> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin
0x9128c000 - 0x9129cff5 com.apple.LangAnalysis (1.7.0 - 1.7.0) <71DE7754-0A47-3F35-B1BF-B1FE7E1311E0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalys is.framework/Versions/A/LangAnalysis
0x9129d000 - 0x9158fff8 com.apple.CoTelegix please try adjusting the permissions on the /Library/Application Support/Adobe directory. Please make sure when applying the permission change that you apply it to the enclosed objects. You can find more details on adjusting file permissions at Error "Exit 6" or "Exit 7" | Install log | Read, write, system file errors | CS5, CS5.5 - http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html.
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CREATIVE CLOUD UPDATER CRASHES ON OPEN
I have a new MacBook Pro 2014 with Yosemite 10.10.1 and the CC updater continually crashes on open. I have uninstalled and reinstalled with no success. Old updater is also visible in Menu (A) showing 3 files in need of an update. I still have CS6 Suite installed as well as CC 2014.1 Is there a preference file i can delete that might help? Not having this problem on my desktop.
Process: Creative Cloud [36528]
Path: /Applications/Utilities/Adobe Creative Cloud/*/Creative Cloud.app/Contents/MacOS/Creative Cloud
Identifier: com.adobe.acc.AdobeCreativeCloud
Version: 1.8.1.451 (???)
Code Type: X86 (Native)
Parent Process: ??? [1]
Responsible: Creative Cloud [36528]
User ID: 502
Date/Time: 2014-11-29 16:32:24.149 -0600
OS Version: Mac OS X 10.10.1 (14B25)
Report Version: 11
Anonymous UUID:
Sleep/Wake UUID:
Time Awake Since Boot: 240000 seconds
Time Since Wake: 32000 seconds
Crashed Thread: 0 CrBrowserMain Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000579ba8fb
VM Regions Near 0x579ba8fb:
__LINKEDIT 000000000cc52000-000000000cc53000 [ 4K] r--/rwx SM=COW /Library/InputManagers/*/Cooliris.bundle/Contents/MacOS/Cooliris
-->
MALLOC_TINY 0000000078e00000-0000000079000000 [ 2048K] rw-/rwx SM=COW
Application Specific Information:
objc_msgSend() selector name: release
Thread 0 Crashed:: CrBrowserMain Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x99a750a7 objc_msgSend + 23
1 com.apple.CoreFoundation 0x96da689f _CFAutoreleasePoolPop + 47
2 com.apple.AppKit 0x930a8180 -[NSApplication finishLaunching] + 745
3 com.apple.AppKit 0x930a7ab0 -[NSApplication run] + 143
4 libcef.dylib 0x0496de17 0x4763000 + 2141719
5 libcef.dylib 0x0496d61c 0x4763000 + 2139676
6 libcef.dylib 0x049a16f8 0x4763000 + 2352888
7 libcef.dylib 0x049ba11e 0x4763000 + 2453790
8 libcef.dylib 0x049a0d6a 0x4763000 + 2350442
9 libcef.dylib 0x047da22f 0x4763000 + 487983
10 HEX.dylib 0x046e8c2a HEXMessageProcessor::runLoop(std::string const&) + 378
11 HEX.dylib 0x046bb7e8 0x46b9000 + 10216
12 HEX.dylib 0x046f061d HEXMessageProcessor::processMessage(std::string const&, std::string const&, ProcessMessageOutput&, MessageObject const&) + 77
13 HEX.dylib 0x046b9eaf processMessage + 175
14 NXGCore.dylib 0x00231c30 ExternalGateway::sendMessageToApplet(MessageObject const&, MessageStruct const*, bool (**)(void const*), char const**) + 896
15 NXGCore.dylib 0x00231753 ExternalGateway::handleMessage(MessageObject const&, MessageStruct const*, bool (**)(void const*), char const**) + 435
16 NXGCore.dylib 0x0023236e ExternalGateway::processMessageFromOutside(MessageStruct const*, bool (**)(void const*)) + 302
17 com.adobe.acc.AdobeCreativeCloud 0x0006c4b5 0x66000 + 25781
18 com.adobe.acc.AdobeCreativeCloud 0x000704d5 0x66000 + 42197
19 com.adobe.acc.AdobeCreativeCloud 0x000689d9 0x66000 + 10713
20 com.adobe.acc.AdobeCreativeCloud 0x0006798a 0x66000 + 6538
21 com.adobe.acc.AdobeCreativeCloud 0x0006c96e 0x66000 + 26990
22 com.adobe.acc.AdobeCreativeCloud 0x00067675 start + 53
Thread 1:: Dispatch qu
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x79ba8e30 ebx: 0x7c3fe010 ecx: 0x99a94242 edx: 0x579ba8db
edi: 0x7bae1000 esi: 0x99a79f99 ebp: 0xbff99be8 esp: 0xbff999a8
ss: 0x00000023 efl: 0x00010206 eip: 0x99a750a7 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x579ba8fb
Logical CPU: 4
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x66000 - 0xb2ff7 +com.adobe.acc.AdobeCreativeCloud (1.8.1.451 - ???) <A324296E-21EC-3C89-c-4F9C57FDC847> /Applications/Utilities/Adobe Creative Cloud/*/Creative Cloud.app/Contents/MacOS/Creative Cloud
0xc4000 - 0xf1ff7 +com.growl.growlframework (1.3 - 1.3) <5C271922-7459-3DCB-BDC2-c> /Applications/Utilities/Adobe Creative
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 2520117
thread_create: 1
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=287.0M resident=87.2M(30%) swapped_out_or_unallocated=199.8M(70%)
Writable regions: Total=219.3M written=10.1M(5%) resident=23.2M(11%) swapped_out=4K(0%) unallocated=196.1M(89%)
REGION TYPE VIRTUAL
=========== =======
CG backing stores 16K
CG image 4K
CG shared images 208K
CoreUI image data 40K
Foundation 4K
Image IO 4104K
Kernel Alloc Once 4K
MALLOC 90.0M
MALLOC (admin) 48K
Stack 177.6M
VM_ALLOCATE 1248K
WebKit Malloc 1248K
__DATA 11.1M
__IMAGE 528K
__LINKEDIT 52.8M
__OBJC 3024K
__TEXT 234.2M
__UNICODE 544K
mapped file 139.8M
shared memory 4K
=========== =======
TOTAL 716.2M1/26/15 11:24:31.288 AM com.apple.xpc.launchd[1]: (com.adobe.acc.AdobeCreativeCloud.596432.631EEEE9-7E8A-467C-BD4D-2B997E18365C[2490]) Service exited due to signal: Segmentation fault: 11
Case number: 0186311622 -
AMD FireGL GPU + Creative Cloud app = Color Depth & other Issues
Hello, I am writing this post to help anyone who may have ran into the same issues I am seeing with my AMD FireGL graphics adapter when using the Adobe Creative Cloud app on a windows 7 PC.
I ran into a problem installing and setting up the Creative Cloud app on my new workstation that has an AMD FireGL graphics processor.
First off, the system is new (dell precision m4800, with an AMD FireGL V M5100 GPU), and has all the most current drivers and updates available.. that is to say, this is not a hardware issue.
The system operates just fine outside of the Creative Cloud app, but when I installed and attempted to login to Creative Cloud for access to download Illustrator, etc., the Creative Cloud app would open up and then only display a blank white page. No graphics, no data, just white.
When I got stuck at this point I called Adobe support and spoke to a rep who had seen the issue before. The rep worked around the blank white page in CC by loading the windows device manager and manually disabling the AMD FireGL GPU device to re-install and login to the Creative Cloud app. This temporarily forced windows to use the default/dummy VGA graphics driver supplied with windows. With windows using the dummy 256-color vga driver we were able to get the creative cloud app running and get me logged in to install my design software. HOORAY!--or so I thought....
At this point I assumed the issue was resolved, but I found that there was a new issue popping up every time I rebooted my system. Windows would load and log me in using the 32bit color depth setting, but as soon as the Adobe Creative Cloud app started up, my color mode would switch to 256 colors... D`oh!
Obviously I don't want to run at only 256 colors, and neither should you! Adobe, why does my color depth change to 256 colors every time the Creative Cloud app is loaded?
If you want to temporarily reset the color depth to 32bit, you can go to Control Panel -> Display -> Adjust Resolution -> Advanced Settings -> Monitor Tab -> & select "True Color (32bit)" from the Colors drop-down menu. Using this method will allow Adobe Creative Cloud app to continue running 24/7, however this is only a temporary fix, which will need to be applied every time the system is rebooted, or any time a user logs off then back in.. Frankly, its a bit of a PITA, so why bother?
The permanent fix is simple.. go to Start -> & do a Search for "msconfig". Once found, run the msconfig utility and switch to the "Startup" tab, where you will be presented with a list of boot time startup items. Find the one labeled "Adobe Creative Cloud" and disable it by removing the check mark from the corresponding check box. Then click OK. You will be warned that a restart may be required.. go ahead and re-start. This time, when the system boots, Adobe Creative Cloud will not load, and your color depth will remain at 32bit. YAY!
If need be you can always load up Creative Cloud manually from the start menu if you need it, but it will knock your color depth back to 256 colors. Thus far i have had zero issues using adobe photoshop or illustrator without first loading the Creative Cloud app, so it isn't required. If i need updates or need to access other features within the Creative Cloud app i can, but it doesnt need to run 24/7 to use other adobe apps.
The short explanation is that Adobe is failing to fully and properly support the AMD FireGL graphics platform. The adobe rep i spoke to essentially said the same thing, but made certain to blame the graphics device and not adobe software--sure thing boss. The truth is that the FireGL and its varients have been on the market as long or longer than the nvidia products that are supported fully by adobe.
It is clear that Adobe has made a choice not to fully support AMD Workstation graphics (FireGL) since not only is the Creative Cloud app broken and causing problems, but also no graphics acceleration features work in any of my installed adobe apps.. I basically get a message saying "please us a supported graphics processor". Seriously, how is FireGL not "Supported"?
I am not an AMD or FireGL fanboy.. Frankly I cant stand AMD graphics adapters and I genuinely prefer nVidia on my personal systems. At home, my 5 year old $100 nVidia gaming card is fully supported in all the adobe apps..
At work, however, I have no choice what hardware is provided to me and this lack of FireGL support has negatively impacted my productivity more than once. Admittedly, nvidia has much more market share than AMD in the workstation graphics realm, but that does not mean adobe should just ignore AMD completely!
Hopefully this post will shed some light on issues with Adobe Creative Cloud app and FireGL graphics cards that others may be experiencing.
Good Luck!Minor correction... I called my GPU the FireGL, which is the old market name.. The current, proper market name is FirePro.. same line, just new branding after AMD purchased ATI.
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