LR export to Photoshop - won't send as a PSD!
When I select a CR2 file and choose to "edit in adobe photoshop CS3..." the image opens in CS3 (with no dialogue box to ask if I want to edit a copy of original, etc.). It won't open as a JPEG or PSD file. The filename on the opened PS file ends in .CR2 even though Photoshop itself can't edit raw files.
After working on the image and saving it in PS3, there is no file of this edited image in LR2 or anywhere on my hard drive. This seems right in line with the fact that Photoshop doesn't edit .CR2 files, so therefore, wouldn't be able to save one.
BTW, I'm a Mac user on 10.5.4.
We have this problem in our organisation, here is our situation:
We use MS Office 2010 and MS Exchange server.
Some users have multiple mail profiles for specific email accounts that they can choose to open when they launch Outlook 2010.
If a user has launched Outlook using one of the other mail profiles that does not actually belong to their login account but they have permissions to use (ie. user Jane Doe [doej] has access to another Exchange email account of Primary Industries [primary]) , and then tries to use the "Send file as email attachment" button, it launches a new email and all looks good, says it is coming From: Primary Industries, user can click Send, but then the email is sitting in the users mail account Outbox (doej not Primary), and cannot be sent.
The PDF can be sent as an attachment from the Primary email account if the user first chooses to save the PDF, and then manually adds it to an email message they manually started to compose. This would be very time consuming for the users to do as they need to perform this function many times throughout the day.
It's as if the Adobe Reader application only wants to work with the logged in users mail account that belongs to them (ie. doej). I have even tried adding the other e-mail account in "Mail Setup - Outlook" in the Control Panel and setting this one as the Default E-mail account to use, but that hasn't helped.
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Photoshop won't open error code X86-64 (Native)
i have mavericks osx 10.9.4. my school loads the adobe suite onto our computers. all of my other adobe programs are working just fine, but photoshop won't open and sends this error code. any ideas??
Process:
Adobe Photoshop CC 2014 [420]
Path:
/Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/MacOS/Adobe Photoshop CC 2014
Identifier:
com.adobe.Photoshop
Version:
15.0.0 (15.0.0.58)
Code Type:
X86-64 (Native)
Parent Process: launchd [206]
Responsible:
Adobe Photoshop CC 2014 [420]
User ID:
501
Date/Time:
2014-12-19 23:05:06.728 -0600
OS Version:
Mac OS X 10.9.4 (13E28)
Report Version: 11
Anonymous UUID: 18C30DCC-1077-B221-8A83-1519EC2226B0
Crashed Thread: 0
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: 0x000000000000000a, 0x0000000109970004
VM Regions Near 0x109970004:
__DATA
0000000109827000-0000000109870000 [ 292K] rw-/rwx SM=NUL /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/Cg.framework/Cg
--> __LINKEDIT
0000000109870000-0000000109a4d000 [ 1908K] r--/rwx SM=COW /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/Cg.framework/Cg
__TEXT
0000000109a4e000-0000000109adb000 [ 564K] r-x/rwx SM=COW /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
Application Specific Information:
dyld: launch, loading dependent libraries
/Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/MacOS/../Frameworks/Cg.framework/Cg
Thread 0 Crashed:
0 dyld
0x00007fff612e4cca ImageLoaderMachOClassic::rebase(ImageLoader::LinkContext const&) + 118
1 dyld
0x00007fff612df200 ImageLoader::recursiveRebase(ImageLoader::LinkContext const&) + 126
2 dyld
0x00007fff612df1dc ImageLoader::recursiveRebase(ImageLoader::LinkContext const&) + 90
3 dyld
0x00007fff612dea12 ImageLoader::link(ImageLoader::LinkContext const&, bool, bool, bool, ImageLoader::RPathChain const&) + 142
4 dyld
0x00007fff612d5764 dyld::link(ImageLoader*, bool, bool, ImageLoader::RPathChain const&) + 166
5 dyld
0x00007fff612d63ac dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 1983
6 dyld
0x00007fff612d227b dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 477
7 dyld
0x00007fff612d205e _dyld_start + 54
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00007fff613050b0 rbx: 0x0000000109970000 rcx: 0x0000000108e87000 rdx: 0x0000000108e87000
rdi: 0x00007fff613102b8 rsi: 0x0000000000000001 rbp: 0x00007fff5da1e220 rsp: 0x00007fff5da1e1b0
r8: 0x0000000000000001 r9: 0x000000000000003a r10: 0x0000000109a31688 r11: 0x0000000000000216
r12: 0x0000000108e87000 r13: 0x000000010960d558 r14: 0x00007fff613102b8 r15: 0x0000000109a2dd90
rip: 0x00007fff612e4cca rfl: 0x0000000000010283 cr2: 0x0000000109970004
Logical CPU:
3
Error Code:
0x00000004
Trap Number:
14
Binary Images:
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0x108cd0000 -
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0x108de4000 -
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0x108e87000 -
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0x109a4e000 -
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0x109b22000 -
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0x10a6d6000 -
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0x7fff8283d000 -
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0x7fff8bfea000 -
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0x7fff8bff4000 -
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0x7fff8c090000 -
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0x7fff8c134000 -
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0x7fff8c159000 -
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0x7fff8c181000 -
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0x7fff8c480000 -
0x7fff8c508ff7 com.apple.CorePDF (4.0 - 4) <92D15ED1-D2E1-3ECB-93FF-42888219A99F> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
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0x7fff8c5e3ff7 libsandbox.1.dylib (278.11.1) <D98EE9E5-BEB9-3396-924B-9CD100E81C41> /usr/lib/libsandbox.1.dylib
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0x7fff8c5e5ff7 libsystem_blocks.dylib (63) <FB856CD1-2AEA-3907-8E9B-1E54B6827F82> /usr/lib/system/libsystem_blocks.dylib
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0x7fff8c5f1ff7 com.apple.NetAuth (5.0 - 5.0) <C811E662-9EC3-3B74-808A-A75D624F326B> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff8c5f2000 -
0x7fff8c62dfff com.apple.bom (14.0 - 193.1) <EF24A562-6D3C-379E-8B9B-FAE0E4A0EF7C> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x7fff8c645000 -
0x7fff8c646ff7 com.apple.print.framework.Print (9.0 - 260) <EE00FAE1-DA03-3EC2-8571-562518C46994> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff8c672000 -
0x7fff8c67bffd com.apple.CommonAuth (4.0 - 2.0) <32BA436F-6319-3A0B-B5D2-2EB75FF36B5B> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff8c67c000 -
0x7fff8c6a4ffb libxslt.1.dylib (13) <C9794936-633C-3F0C-9E71-30190B9B41C1> /usr/lib/libxslt.1.dylib
0x7fff8c723000 -
0x7fff8c724fff libunc.dylib (28) <62682455-1862-36FE-8A04-7A6B91256438> /usr/lib/system/libunc.dylib
0x7fff8c74c000 -
0x7fff8c775fff com.apple.DictionaryServices (1.2 - 208) <A539A058-BA57-35EE-AA08-D0B0E835127D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff8c78a000 -
0x7fff8c7a6ff7 libsystem_kernel.dylib (2422.110.17) <873931CE-D1AF-3596-AADB-D2E63C9AB29F> /usr/lib/system/libsystem_kernel.dylib
0x7fff8c7a7000 -
0x7fff8c898ff9 libiconv.2.dylib (41) <BB44B115-AC32-3877-A0ED-AEC6232A4563> /usr/lib/libiconv.2.dylib
0x7fff8c899000 -
0x7fff8c8e5ffe com.apple.CoreMediaIO (408.0 - 4570) <72371044-3FF2-3538-8EE1-C7C20F7C60A0> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x7fff8c8e6000 -
0x7fff8c9cdff7 libxml2.2.dylib (26) <A1DADD11-89E5-3DE4-8802-07186225967F> /usr/lib/libxml2.2.dylib
0x7fff8ca09000 -
0x7fff8ca0bfff com.apple.Mangrove (1.0 - 1) <72F5CBC7-4E78-374E-98EA-C3700136904E> /System/Library/PrivateFrameworks/Mangrove.framework/Versions/A/Mangrove
0x7fff8ca0c000 -
0x7fff8ca24ff7 com.apple.openscripting (1.4 - 157) <B3B037D7-1019-31E6-9D17-08E699AF3701> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff8ca32000 -
0x7fff8ca9ffff com.apple.SearchKit (1.4.0 - 1.4.0) <B9B8D510-A27E-36B0-93E9-17146D9E9045> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff8caad000 -
0x7fff8caadff7 libkeymgr.dylib (28) <3AA8D85D-CF00-3BD3-A5A0-E28E1A32A6D8> /usr/lib/system/libkeymgr.dylib
0x7fff8caca000 -
0x7fff8cae5ff7 libsystem_malloc.dylib (23.10.1) <A695B4E4-38E9-332E-A772-29D31E3F1385> /usr/lib/system/libsystem_malloc.dylib
0x7fff8cae6000 -
0x7fff8cafcfff com.apple.CoreMediaAuthoring (2.2 - 947) <F1886A05-1C29-3F88-88C0-4A1013530AD1> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x7fff8cb15000 -
0x7fff8cb66ff7 com.apple.audio.CoreAudio (4.2.1 - 4.2.1) <BE13E840-FB45-3BC2-BCF5-031629754FD5> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff8cb67000 -
0x7fff8cb70fff com.apple.speech.synthesis.framework (4.7.1 - 4.7.1) <383FB557-E88E-3239-82B8-15F9F885B702> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff8cba7000 -
0x7fff8cba7fff com.apple.CoreServices (59 - 59) <7A697B5E-F179-30DF-93F2-8B503CEEEFD5> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff8cba8000 -
0x7fff8cba8fff com.apple.Cocoa (6.8 - 20) <E90E99D7-A425-3301-A025-D9E0CD11918E> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff8cba9000 -
0x7fff8cbb2fff com.apple.DisplayServicesFW (2.8 - 360.8.14) <816A9CED-1BC0-3C76-8103-1B9BE0F723BB> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x7fff8cbc0000 -
0x7fff8cbc4fff com.apple.CommonPanels (1.2.6 - 96) <6B434AFD-50F8-37C7-9A56-162C17E375B3> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff8cbc5000 -
0x7fff8cca9fff com.apple.coreui (2.1 - 231) <432DB40C-6B7E-39C8-9FB5-B95917930056> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff8d03f000 -
0x7fff8d110fff com.apple.QuickLookUIFramework (5.0 - 622.7) <13841701-34C2-353D-868D-3E08D020C90F> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x7fff8d182000 -
0x7fff8d182fff com.apple.Carbon (154 - 157) <EFC1A1C0-CB07-395A-B038-CFA2E71D3E69> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff8d183000 -
0x7fff8d368fff com.apple.CoreFoundation (6.9 - 855.17) <729BD6DA-1F63-3E72-A148-26F21EBF52BB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff8d36c000 -
0x7fff8d3d3ff7 com.apple.CoreUtils (2.0 - 200.34.4) <E53B97FE-E067-33F6-A9C1-D4EC2A20FB9F> /System/Library/PrivateFrameworks/CoreUtils.framework/Versions/A/CoreUtils
0x7fff8d3d4000 -
0x7fff8d464ff7 com.apple.Metadata (10.7.0 - 800.28) <CB43AF4C-F5DE-3161-B7D7-540DF9718EAD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff8d46c000 -
0x7fff8d470ff7 libheimdal-asn1.dylib (323.92.1) <CAE21FFF-5763-399C-B7C5-EEBFFEEF2242> /usr/lib/libheimdal-asn1.dylib
0x7fff8d4b0000 -
0x7fff8d5e0ff7 com.apple.desktopservices (1.8.3 - 1.8.3) <225BEC20-F8E0-3F22-9560-890A1A5B9050> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff8d70f000 -
0x7fff8d739ff7 libpcap.A.dylib (42) <91D3FF51-D6FE-3C05-98C9-1182E0EC3D58> /usr/lib/libpcap.A.dylib
0x7fff8d73a000 -
0x7fff8d757ff7 com.apple.framework.Apple80211 (9.4 - 940.60) <043C7CFD-B57B-3F9D-B0FE-CA4B97C43968> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff8da87000 -
0x7fff8da8aff7 libdyld.dylib (239.4) <A1273A02-4928-3BAC-A846-6C069DC1A0A6> /usr/lib/system/libdyld.dylib
0x7fff8da8b000 -
0x7fff8dacdff7 libauto.dylib (185.5) <F45C36E8-B606-3886-B5B1-B6745E757CA8> /usr/lib/libauto.dylib
0x7fff8dace000 -
0x7fff8dacefff com.apple.Accelerate.vecLib (3.9 - vecLib 3.9) <F8D0CC77-98AC-3B58-9FE6-0C25421827B6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff8dae3000 -
0x7fff8daebff7 com.apple.speech.recognition.framework (4.2.4 - 4.2.4) <98BBB3E4-6239-3EF1-90B2-84EA0D3B8D61> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff8daec000 -
0x7fff8daeeff3 libsystem_configuration.dylib (596.15) <4998CB6A-9D54-390A-9F57-5D1AC53C135C> /usr/lib/system/libsystem_configuration.dylib
0x7fff8daef000 -
0x7fff8dbf5ff7 com.apple.ImageIO.framework (3.3.0 - 1043) <C4ADE5B1-A540-34E1-A043-118185489C9D> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x7fff8dc0a000 -
0x7fff8dc58fff libcorecrypto.dylib (161.1) <F3973C28-14B6-3006-BB2B-00DD7F09ABC7> /usr/lib/system/libcorecrypto.dylib
0x7fff8defa000 -
0x7fff8e142ff7 com.apple.CoreData (107 - 481.3) <E78734AA-E3D0-33CB-A014-620BBCAB2E96> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff8e143000 -
0x7fff8e143fff com.apple.quartzframework (1.5 - 1.5) <3B2A72DB-39FC-3C5B-98BE-605F37777F37> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x7fff8e894000 -
0x7fff8e8a4fff libbsm.0.dylib (33) <2CAC00A2-1352-302A-88FA-C567D4D69179> /usr/lib/libbsm.0.dylib
0x7fff8e8a5000 -
0x7fff8e8f0fff com.apple.ImageCaptureCore (5.0 - 5.0) <F529EDDC-E2F5-30CA-9938-AF23296B5C5B> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x7fff8e8f1000 -
0x7fff8ea9ef27 libobjc.A.dylib (551.1) <AD7FD984-271E-30F4-A361-6B20319EC73B> /usr/lib/libobjc.A.dylib
0x7fff8ea9f000 -
0x7fff8eaa7ffc libGFXShared.dylib (9.6.1) <25BBF325-AC57-3BAA-9427-2D14CC243AE6> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff8eabe000 -
0x7fff8eb23ffb com.apple.Heimdal (4.0 - 2.0) <F34D6627-9F80-3823-8B57-DB629307DF87> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff8eb24000 -
0x7fff8eb69ff6 com.apple.HIServices (1.23 - 468) <E06287C4-1534-3D46-B099-3DF8B8EE4EB5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff8eb6a000 -
0x7fff8ebbcfff libc++.1.dylib (120) <4F68DFC5-2077-39A8-A449-CAC5FDEE7BDE> /usr/lib/libc++.1.dylib
0x7fff8ebbd000 -
0x7fff8ebd8ff7 libPng.dylib (1043) <23D2DAB7-C9A9-392F-989A-871E89E7751D> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff8ebd9000 -
0x7fff8ecc3fff libsqlite3.dylib (158) <00269BF9-43BE-39E0-9C85-24585B9923C8> /usr/lib/libsqlite3.dylib
0x7fff8ecc4000 -
0x7fff8ed50ff7 com.apple.ink.framework (10.9 - 207) <8A50B893-AD03-3826-8555-A54FEAF08F47> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/InkOkay, that's good. Go to your username>library>preferences and delete everything you can find pertaining to PSE, especially:
com.adobe.PhotoshopElements.plist
Adobe Photoshop Elements < version number > paths
Adobe Photoshop Elements < version number > settings
and any lockfiles with the same names.
That library is hidden in mavericks. To see it click the Go menu in the Finder and hold down the Option key and it will appear below the little house for your user account. While you're in there, go to the Saved Application States folder and delete anything for PSE. -
I have photoshop cc and a mac book pro. I cannot access my photos from photoshop. I can go to iPhoto and click edit to edit them in photoshop, but photoshop won't open them. I want to do a collage, so I need to get to more than one photo.
See if exporting them helps:
Exporting From iPhoto | Apple Support Communities
Gene -
When I try to export images from Lightroom or Bridge to Photoshop now I get a message that Photoshop won't start up when it is already open and running.
Update your graphics driver and/or turn off GPU acceleration in the Performance prefs.
Mylenium -
Lightroom JPEG export VS Photoshop Image Processor
Hey guys:
Long time photoshop and lightroom user (long time user of all things Adobe). First post here in the forums. I did a search for my question but I think it was too specific, so it returned zero results.
My question is about Lightroom's JPEG export vs Photoshops Image Processor. When I export a RAW file to JPEG from Lightroom, the file size is freaking huge. The JPEG is as big as my original RAW file (~25mb). Settings are set to default - 100 quality. Everything else remains untouched.
However, when I use Photoshop's image processor (I launch it through Bridge, easier that way for me) and process the RAW images that way, my JPEGs are roughly 5-10mb in size. Settings in Image Processor are quality 10 and thats it. No actions being run or anything.
Can anyone shed some light as to why Lightroom exports JPEGs that are roughly 2-4 times the size of Photoshop's JPEGs? My initial thoughts are that the 100 quality setting in Lightroom is more like Photoshop's quality 12 (that always makes me think of Spinal Tap - "Why don't you just make ten louder and make ten be the top number and make that a little louder?" "These go to eleven.") Ideally, exporting out of Lightroom would be much easier for my workflow.
Thanks in advance.
-The DoctorDrMilesBennell wrote:
Can anyone shed some light as to why Lightroom exports JPEGs that are roughly 2-4 times the size of Photoshop's JPEGs? My initial thoughts are that the 100 quality setting in Lightroom is more like Photoshop's quality 12 (that always makes me think of Spinal Tap - "Why don't you just make ten louder and make ten be the top number and make that a little louder?" "These go to eleven.") Ideally, exporting out of Lightroom would be much easier for my workflow.
You are correct: LR Quality 100 = PS Quality 12
Despite LR having 101 Quality settings (0 to 100) it actually only has 12 Quality settings the same as PS 'Baseline Standard':
JPEG Quality Setting Comparison
PS
LR
LR Range
Typical Reduction
0
0
0-7%
11%
1
10
8-15%
23%
2
20
16-23%
14%
3
30
24-30%
14%
4
35
31-38%
16%
5
40
39-46%
24%
6
50
47-53%
4%
7
55
54-61%
27%
8
65
62-69%
25%
9
70
70-76%
31%
10
80
77-84%
35%
11
90
85-92%
41%
12
100
93-100%
I keep a small copy of the above table taped to my monitor. I chose the numbers under the 'LR' column for the 12 steps (not AA's) to make it easier to remember. In actuality ANY number in the LR Range column will produce the same results for each step.
Under the 'Typical Reduction' column notice the small amount of reduction for PS 6 (LR 47-53%) Quality setting. If interested why AND why you probably shouldn't use PS 7 (LR 54-61%) Quality setting see this post:
http://forums.adobe.com/message/5641903#5641903 -
A couple days ago I first noticed the problem when snapchats would appear on my lock screen but when I opened the app I kept getting the error message that the app was not able to refresh my story. Then the next day I was no longer able to send iMessages, they wouldn't go through and would only reach the second party when I sent them as text messages. Also, YouTube won't load and Mail won't send or receive email. I've already tried restarting my phone but there was no change. At first I thought my network connection was the problem but Instagram, Safari, Vine and Pandora all work perfectly. Any suggestions?
Try this procedure to be sure of a proper restart.
Close all open apps by double-tapping the home button, then swiping up and off the screen with the app window (not the smaller icon).
Reset your device: hold down the home button along with the sleep/wake button until the screen goes black and you see the Apple, then let go. (No data loss)
I would also try: Settings > General > Reset > Reset Network Settings -
My iPhone 5 won't send texts without wifi, even when I have 4G. It also won't make calls. Any ideas?
Do you have a cellular plan with data and SMS activated?
-
My iphone 5 won't send pictures or accomplish group messaging. Anyone else having this problem? Will be switching to Galaxy if not fixed soon.
Hi celtics3456,
If you are having issues with intermittent message delivery in Messages, you may find the following article helpful:
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
Regards,
- Brenden -
Hi, I am wondering why my iphone won't send pictures through messages, I have MMS on and I have tried sending it with 3G on aswell and still doesn't work. Someone please help me :)
Hey lozza567,
Thanks for the question. I understand that you are experiencing issues sending MMS messages. The following resource may provide a solution:
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
Issues with sending and receiving MMS
You will need these to send and receive MMS:
- An iPhone 3G or later.
- iOS 3.1 or later.
- A cellular data connection. MMS isn't available if you are using only Wi-Fi.
- A domestic MMS plan from your cellular provider. You may need an international messaging plan to send MMS to an international contact. Contact your carrier for more information.
- A roaming MMS when using a cellular provider's network different from your billing cellular provider's network. Learn more about roaming and contact your carrier for more information.
To resolve issues with sending and receiving MMS, follow these steps first
1. Go to Settings and turn airplane mode off.
2. Go to Settings > Messages and turn MMS Messaging on.
3. Go to Settings > Cellular and turn Cellular Data on.
4. Go to Settings > Cellular and turn Data Roaming on if you are roaming on a cellular provider network different from your billing provider's network.
5. Verify that you have a cellular data connection in the status bar at the top left of your iPhone.
6. Go to Settings and turn Wi-Fi off. Open Safari and navigate to www.apple.com to verify that you have a data connection. Turn Wi-Fi back on to continue using Wi-Fi for other features. If your cellular data connection isn't available, follow these steps.
7. Verify that you can send and receive SMS. If you are unable to send and receive SMS, see the "Issues with sending and receiving SMS" section, above.
8. MMS may not be available while on a call. Only 3G and faster GSM networks support simultaneous data and voice calls. Learn more about which network your phone supports.
9. Restart your iPhone.
10. Tap Settings > General > Reset > Reset Network Settings on your iPhone.
11. Reseat your SIM card.
If you are still unable to send or receive MMS, follow these steps
1. Make sure that the contact trying to message you isn't blocked in Settings > Messages > Blocked.
2. Go to Settings > Messages and turn on group messaging if you are sending a group message.
3. Make sure that you are using the area code with the contact's phone number. When sending messages internationally, you also need the contact's international code.
4. Verify a "Pay as you go" MMS plan has enough available balance. Contact your carrier if unsure of your MMS plan or available balance.
5. If the issue occurs with a specific contact or contacts, back up or forward important messages and delete your current messaging threads with the contact. Create a new message to the contact and try again.
6. If the issue occurs with a specific contact or contacts, delete and re-create the contact from the Contacts application. Create a new message to the newly created contact and try again.
7. Back up and restore your iPhone as new.
8. If your carrier has recently ported your phone number, the porting process may not be complete. Contact your carrier to confirm that the porting process is complete.
9. Contact your carrier to verify that you are provisioned to send SMS and are in an area with cellular coverage.
10. Contact your carrier to verify that there are no blocks or filters placed on your wireless account preventing you from sending SMS.
11. Your carrier may require APN settings to be modified to use MMS. Learn more about when you should adjust APN settings.
Thanks,
Matt M. -
Iphone 5 - I am trying to delete message threads and once I do, I go to text someone else and it won't send. HELP? I just don't want those messages on my phone anymore. I have tried to restart my phone but when I do, the "deleted" threads show back up on my phone. I use iOS 7.1.
Hello Makayla,
It sounds like you're deleted message threads keep coming back after you restart the devie. I recommend starting by quitting all the running apps on your phone:
iOS: Force an app to close
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that restart the device and test the issue again:
iOS: Turning off and on (restarting) and resetting
If the issue persists, backup your device to iTunes and then restore it as a new device and verify that it works.
How to erase your iOS device and then set it up as a new device or restore it from backups
If it does, then restore your backup to either verify it still works and the software just needed reinstalled, or isolate the issue to the backup file itself.
Thank you for using Apple Support Communities.
Regards,
Sterling -
.Mac won't send email from iphone
This used to work, but lately when I try to email a picture (taken with the iphone camera), from my .mac account on the iphone, it won't send.
Just tested it without a picture, IE sending jsut a text email and it won't do that either.
Any suggestions?Any error message provided and if so, what is the error message?
I email photos with my .Mac account on my iPhone on a regular basis without any problems.
I just successfully emailed a photo with my .Mac account from my iPhone. -
Firefox crashes upon open - won't send crash report; crash report info summarized below
I have one computer that crash every time I start Firefox. Ocassionally the firefox window will appear for less than a second and then the Crash Report Window shows up; most times it goes right to Crash Report Window. Then it is for some reason unable to send the crash repor; it keeps looping back to the crash report. I've checked my modem and router are operating correctly; I have another computer that's working fine. I've run scan for Trojans, viruses and still see the problem. Any help would be very much appreciated as I'm stuck at this point. For what it's worth, Internet Explorer has the same problem, crashing upon opening.
== Crash ID(s) ==
not availableHello. I have a similar problem to the question of Ryan Vaught, (Firefox crashes upon open - won't send crash report; crash report info summarized below [MY] Firefox version: prior one to 3.6.7 Operating System: Windows XP Provessional). Mine is a bit different tho. Firefox seems to be crashing and my internet crashes right with it. When it does this, it also takes out some Win32 system .exe files. I too have ran AVG (Full Coverage /Purchased one) and then updated to Viper (Sunbelt Software) and it comes up clean of any viruses, etc. Once it crashes and I close Firefox, the crash report request comes up. When I hit send, it says it cannot be sent with no additional information as to why. I just updated Firefox to 3.6.7 and sure hope this helps, but it almost always happens when I am playing games that use flash. I can send a screenshot if you need it and feel free to edit my question if need be. I've checked my Viper settings and can get to all the websites so far trying to rule it out. Deleted my internet set up and then added it back as a new connection (hope that made sense), so I don't know who to be asking this question of, but hoping you may know the answer why I can't send the crash report. Whew! Sorry for the lengthy question/issue. Your help is greatly appreciated!! Carolyn Burnam
<blockquote>removed personal email -MJB</blockquote> -
After update to OSX 10.9, Mail won't send attachments
Since upgrading to Mavericks (OSX 10.9), Mail (7.0) won't send email attachments using my employer's MS Exchange account. All other messages (without attachments) send just fine, and no Exchange server or account settings were changed. Attachments send just fine via the exchange web application, so it's not an account or mailbox size issue. The problem happens even with small attachments (I just tried one that was 173 kb).
After I hit send, the activity window says "adding message" for a time, then an error comes up "Cannot send message using the Exhange server" then give me an option to use my gmail or icloud which work fine.
Any ideas?I actually was able to solve the issue using some info gleaned from other posts. I think it had to do with some exchange account settings from a prior version of Mail that were still on my machine and interfering with the new Mail app. Here's what I did to fix the issue.
Make sure I had a good backup in Time Machine (including system settings) in case something goes wrong
Delete Exchange account using "system preferences > internet accounts"
Close Mail
Show hidden files
Terminal command: defaults write com.apple.finder AppleShowAllFiles TRUE
Terminal command: killall Finder
Using Finder, locate and delete the file: ~/Library/Preferences/com.apple.mail.plist
Using Finder, locate and delete the folder(s) and all their contents: ~/Library/Mail/V2/EWS-(your exchange acct info)I actually had a couple of these "EWS" folders in there from prior times that I had setup my exchange account. Not sure why ... I just deleted them all.
Empty the recycle bin
Reboot the computer
Hide hidden files (not necessary, it's just my preference)
Terminal command: defaults write com.apple.finder AppleShowAllFiles FALSE
Terminal command: killall Finder
Open "system preferences > internet accounts" and setup Exchange account as if it were the first time.
It took a while for all my mailboxes to rebuild and everything to come in, but after the initial sync, Mail 7.0 now works perfectly with my Exchange account including sending mail with file attachments. It's actually a lot quicker to receive and send than the prior version of Mail.
It doesn't seem like a widespread problem, but I hope this at least helps you (eprasek) with your issue. Best of luck! -
I have the newest version of the iPad (3rd generation) with wifi. The messaging won't send out but I'm receiving messages from others when I'm using it. They also come through on my iphone at the same time. But I can't send them out on the iPad. I tried someone's suggestion of changing the DNS to 8.8.8.8 and that did not work to fix it. What is wrong with this thing? Thank you in advance for your help.
Are you trying to send a message to a cell number or an email address? iPad does MMS, not SMS, meaning it can't send a message to a number. It can send a message to an email address........
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Ever since I updated my 3gs (on ATT) to 6.1.3, it will no longer send or receive group texts, and it won't send picture messages
(though I seem to be able to receive picture texts). I've looked around on the boards, and here's what I've tried so far (to no avail):
1. Tried simply turning off / on
2. Tried hard reset
3. Tried having imessages off
4. Turned group messaging off / on (tried while it was off)
5. Turned off all messaging, turned phone off / on, turned all message settings back on
6. Reset network settings
Help! Argghh!!! I never had this much trouble when my previous phone was jailbroken! Here I am, trying to be good!Thanks, Nick. Calling ATT is a last resort; it's a software issue, I'm sure, and I've also found other
people having the same issue, but none of the fixes work. I reset all my settings: nothing. I'm not sure what you mean by restrictions.
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