Lr  "invalid serial code" ?

I want to install Lr 5 on my new laptop. I enter the correct licence number and keep getting the message "The serial number you entered is invalid. Please try again" I purchased Lr last year and have it installed on one other computer, which I want to uninstall from once it is up and running on the new machine (I understand you can have Lr installed on 2 machines under 1 license??)

You probably installed the Adobe Creative Cloud version in error. Your perpetual license will not work. Uninstall you existing copy of Lightroom this will not interfere with your Catalog, preferences or personal files, download the one from the link below and install and you key should work just fine.
Product updates

Similar Messages

  • Photoshop CS2 and "Invalid Serial Code" Problem

    Well, I recently upgraded from Windows XP to Windows 7.
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    I got the error "The serial code is missing or invalid and Photoshop must exit."
    And it did.
    So, I removed it and reinstalled it.
    Same error.
    So, I tried the cleaner (that comes in the extract file) that somebody suggested on here.
    I've tried various solutions from the knowledge base.
    Still no luck.
    I'm grateful I've read that others are having problems with CS3 and CS4....
    This will save me money... as I won't be purchasing Adobe products anytime soon.
    I won't bother calling tech support. They'll tell me they no longer support CS2 and that they're sorry about that and there's nothing they can do.
    Adobe took my money once.
    It won't happen again.
    Shame on you, Adobe.

    Hi Hunt,
    Thank you for the warm welcome.
    I believe I've read on these forums (and I could be very wrong) that I heard others with more recent incarnations of Photoshop (eg. CS 4) have also had problems with Windows 7. Again, I could be very mistaken.
    Trust me... I really do enjoy Photoshop and I WANT it to work... and perhaps I over-reacted... to think that such an "old" version would work on Windows 7. I guess after spending a few hundred dollars on a photo editing software just a few years ago, I had expectations that it would be useful for me for more than three years. (No sarcasm there... I really did hope that. )
    It's good to see that Adobe has loyal customers such as yourself that would (by your own admission) "spend the entire day on hold"... I wish I had that type of time. I simply don't.
    There are other photo-editing softwares out there and while I'll be disappointed to go to them... being a teacher, I just can't afford another two or three hundred dollars (and that's WITH the educators' discount) to plop down on Photoshop.
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  • During activation I keep receiving an invalid serial code response.

    I'm trying to install the photoshop that I've purchased from the store on my Macbook Pro. When I get to the part where it asks for my serial number, it keeps saying that my serial code is invalid. I would double check, and there are no mistakes in my typing.

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  • Logic Pro 9.1.4 - invalid serial code..?

    Hey,
    I just downloaded 9.1.4 version of Logic. I haven't updated it before and still got the 9.0.0 version.
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    Why is that? Can anyone help me in this matter?
    You all can see in this picture below what Logic says when I type in my serial code. Please help me!
    Can you guide me so I can get this update to work with my Logic?
    Thank you all,
    Best regards,
    Joakim Lundberg

    See these:
    http://support.apple.com/kb/TS2005
    http://support.apple.com/kb/ht1861

  • I deactivated my student edition of CS6 Design and Web Premium, go to activate it on my new computer and serial code is invalid.

    I downloaded the design and web premium, and entered a serial code to start it as the full version. However, after the install, it asked me for my serial code again. I entered it, and it didn't work. I tried registering my serial code on the adobe site, and it says it's invalid. My school gave it to me last year and it worked fine on my old computer. In that time, creative cloud came out and trials stopped being available as they were before. How I got it before was installing the trial, then activating it with my code. I have a PC and am running windows 7. My laptop is old and really just not up for the games I play or designing anymore, so I built a desktop. Successfully deactivated it, why can't I get it on my new computer? I am able to open the software as a trial, but I want to activate it. The error message I get in-program is "this serial number is not valid for adobe indesign/photoshop/illustrator CC 2014." Any suggestions?

    if you're being asked for two serial numbers, you're probably using an upgrade serial number at the first prompt and the second prompt is probably for the serial number of a previous version.
    otherwise, Error "The serial number is not valid for this product" | Creative Suite

  • I own acrobat 9 pro and had to re-download the program from a computer issue but when i get the serial code from the adobe website it give me serial code invalid error.  i am using copy and paste to prevent miss typing the code.

    i own acrobat 9 pro and had to re-download the program from a computer issue but when i get the serial code from the adobe website it give me serial code invalid error.  i am using copy and paste to prevent miss typing the code.

    Hi Lawrence,
    Please try the steps mentioned in the KB: https://helpx.adobe.com/creative-suite/kb/error-invalid-serial-number-acrobat.html
    Regards,
    Rave

  • Serial code invalid for downloading 9.0 on one computer, and can't find serial number of acrobat xi on other computer?

    serial code invalid for downloading 9.0 on one computer, and can't find serial number of acrobat xi on other computer?

    Lost information
    https://www.adobe.com/account.html for serial numbers or subscriptions on your Adobe page... or
    Lost serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html
    -http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

  • I bought Photoshop Elements 12 and I cannot install it..It says invalid serial number and says invalid Redemption Code

    I bought Photoshop Elements 12 and I cannot install it..It says invalid serial number and says invalid Redemption Code when I try that way.  I need the program and because I have opened the box it can't be returned to the store.  I have over $100 tied up in this product that I can't use.  Someone said install the free trial version...Ok, I did...but it is just a 30 day trial and I want the full version of the product I paid for!! So how do I get a valid serial number?  The serial number on the box and the redemption code card both come up as invalid.  Not a very happy customer right now!!

    You will need to contact Adobe Support by chat or by phone.
    Serial number and activation support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

  • Invalid serial number for Lion update. How long do we wait for the code ?

    I bought iMac on June 27, 2011 from the Apple Store in Nashua, NH.
    I went to the page to enter my serial number and get my code for free LION update.
    All I get is invalid serial # message.
    I filled out the form and I am still waiting...going on second day ???
    MadoneGirl

    I know that. I entered my valid serial number but the system that allows for a free update is rejecting
    the serial number. You then have to send them a copy of your purchase etc etc.........and they will
    email you some kind of code !!!! I am still (along with many others) waiting for my CODE.

  • Buying code to serial code, link is invalid ?!

    I bought pHOTOSHOP PREMIERE ELEMENT, instructions in the box said go to this link to transform your buying code to a serial code. But the link is invalid
    www.adobe.com/go/getserial_fr

    See if anything here is helpful:
    http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html
    (I believe there's another URL for the redemption codes on that page.)

  • Invalid Redemption code after problems with serial number.

    I have been somehow kicked off with two chats today in dealing with this problem.  I have brand new Lightroom software that was given to me as a gift.  I inserted the disc and downloaded it to my computer, went to retrieve my serial number and that is when the problem started.  I entered my redemption code, got my serial number, clicked the "download" option, an error window popped up saying "the webpage couldn't be loaded at this time" and when I went back to get the serial number (hit back arrow), it was gone.  This has now resulted in an invalid redemption code.  Help!!  How can I use my software, obtain my serial number or obtain a new serial number?

    http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html

  • Trying to activate serial number after entering redemption code and continues to say invalid serial number. Installing on Server 2012 R2 for client using RDS. HELP.....

    trying to activate serial number after entering redemption code and continues to say invalid serial number. Installing on Server 2012 R2 for client using RDS. HELP.....

    Thank you guys for the quick answer! Muche appreciated
    I've tried all suggested solutions, but no luck :-(
    - tried http://support.microsoft.com/kb/2765260 > no help and by the way the hotfix provided is not applicable for 2012 R2.
    also tried "C:\Windows\Microsoft.NET\Framework64\v4.0.30319\aspnet_regii -enable -i" and got this :
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    http://social.technet.microsoft.com/wiki/contents/articles/14582.sharepoint-2013-install-prerequisites-offline-or-manually-on-windows-server-2012-a-comprehensive-guide.aspx
    > is not for 2012 R2.
    For the automated install script (http://gallery.technet.microsoft.com/office/DownloadInstall-SharePoint-e6df9eb8) Craig mentions that the script are not yet compatible
    "SharePoint 2013 SP1 and Windows Server 2012 R2 support coming soon
     I will be updating this script with support for SharePoint 2013 Service Pack 1 installations along with support for Windows Server 2012 R2 in the near future. Thank you to everyone for the interest in my scripts - it is much appreciated! "

  • Previously installed Aperture3 on an iMac and a MBP. I Bought a new MBA to replace the MBP and I want to install Aperture3 on the new MBA.  The installer says the serial code is invalid? What do I do?

    I previously bought Aperture 3 and installed in on an iMac and a MBP.  I just bought a new MBA to replace the MBP, but the MBA doesn't have enough memory for me to do a complete restore of the MBP on the MBA.  So I am trying to find a way to deactivate the serial code or Aperture 3 on the MBP so I can reinstall Aperture 3 on the MBA.  I have been searching forums and google and I have not been any answers.  Any help would be appreciated.  Thanks.

    How did you buy Aperture? Did you buy it from the App Store? Then you can download it again on your MBA, if you sign into the App Store.
    If you bought Aperture buy buying a licence key to unlock the trial, try if this download link for the trial version still works: if yes, you can unlock it with your serial number:
    http://appldnld.apple.com.edgesuite.net/content.info.apple.com/Aperture/061-8328 .20101020.AprE3/ApertureTrial3.1.dmg
    And if you own the boxed DVD installer , use the DVD to install Aperture on your MBA. If the installer does not work - and you get the message
    "check with the developer to make sure Aperture works with this version of Mac OS X"
    you may have a problem with an expired developer certificate (they expired mid march).
    To fix this, set the Date  in " SystemPreferences -> Date&Time" to a date well before March 2012 and run the Installer again. If that succeeds and Aperture now runs, reset the date to the current date.
    You can see your serial number in the "About" panel in the main Aperture menu bar on your MBP:
    Aperture > About Aperture.
    For the "invaldid serial number" see these links: You may have read the letters incorrectly - some are look alike, "1" or "I", "0" or "O"; your shift-lock key may be set.
    - Pro Application Replacement Serial Numbers: http://support.apple.com/kb/HT1861
    - Troubleshooting Professional Application Serial Numbers:
    http://support.apple.com/kb/TS2005
    Regards
    Léonie

  • Invalid serial number error message when installing Acrobat 7

    I have my original software CD and serial number but understand that I need to use the downloaded program because Adobe no longer supports the activation code required for installing from the disc.  I was under the impression that I was to use the original serial number.  This is what I used when reinstalling my CS2 Photoshop  in the same circumstances.
    I downloaded 22001904.exe and ran it but when it gets to the serial number I receive invalid serial number message no matter how I enter the number.  I even tried cutting and pasting from my Adobe profile, since I have registered the program w/ Adobe previously along with other Adobe programs.
    Can you advise me how to proceed? 
    Sincerely,
    brokripananda

    no, use the serial number listed on the page where you downloaded acrobat 7, not your acrobat serial number

  • Invalid serial number for photoshop elements 8 download

    Hello,
         I've recently got a new computer and decided to reinstall my old wacom bamboo drawing tablet that came Photoshop elements 8. Setting up the tablet was no problem but when i try do download the program it just says invalid serial number. I've tried the code on the back of the tablet multiple times but it never worked. Has the processed changed or is the error somewhere else?

    See if anything in here helps: Find your serial number quickly

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