LR is not able to pull up my photos. I have checked and the external hard drive is working but none of the thousands of photos are showing up. What can I do to get LR to recognize and pull up my photos.

LR is not abel to pull up my photos. There is the explanation mark on all the photos meaning that LR can not find them. The external hard drive is working. I have even changed the usb cord to see if that was the problem. I have been able to pull up the photos individually off of the external hard drive so that is working.

Yes, yes, yes! I do recall that I changed the drive letter but it did not register on the Finder so I had forgotten about it. Now it works and LR is now able to read the drive. Thank you sooooooo much. BTW, dealing with Adobe on this product is exceptionally frustrating since you can't talk to a human being on the phone. Rick, Can't thank you enough for pointing me in the right direction.

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I upgraded to Maverick and now Time Machine will not connect to the external hard drive to back up files. The external hard drive is a Western Digital "My Book Live" 2 TB. How do I solve problem?

I upgraded to Maverick and now Time Machine will not connect to the external hard drive to back up files. The external hard drive is a Western Digital "My Book Live" 2 TB. How do I solve problem?

I also had problem accessing my WD MyBookLive after upgrading to Maverick.
To resolve the problem, I used Connect To Server (Cmd K) to specify the IP address.
Then I enter a user id and password I created in the MyBookLive.
You can also verify that you have admin access to the MyBookLive using Safari or Chrome.
Just enter the MyBookLive IP address as the URL.

Icannot get my pcs to see the external hard drive when I attatch it to the usb port of the airport extreme. They do recognize a thumb drive but will not see the external hard drive. What do I need to do. The ext hard drive is a "MY PASSPORT" with no pw

I need assistance getting my windows computers to see my external harddrive attached to the airport extreme. It is a my passport. The disk shows on the airport utilitiy but neither of my pcs can see it. If i connect a simple thumb dirve they see it just fine.
What do i need to do to get this to work. There is no password on the external hard drive at the moment. I tried removing it to see if that would work.

There are a number of posts related to access issues between Windows Vista / 7 and AirPort Disks. Two potential solutions being forwarded are: 1) Changing the LAN Manager authentication level, and/or 2) Disabling the Windows Search feature.
To change the LAN Manager authentication level:
From the Windows Vista / 7 desktop, click Start
Search for: security
Click 'Local Security Policy'
Goto Local Policies > Security Options
Under Policy, double-click 'Network security: LAN Manager authentication level'
Change level to: Send LM & NTLM responses
Under Policy, double-click 'Network security: Minimum session security for NTLM SSP based (including RPC) clients'
De-select 'Require 128-bit encryption'
Click OK
To disable Windows Search:
Start > Control Panel > Programs > Programs & Features
On the right-hand side, click "Turn Windows features on/off"
Scroll down, and de-select "Windows Search".
Press OK, close all windows and restart.
A third "solution," that has worked for me, is verify that both the AirPort base station and the Win7 PC are using the exact same Workgroup Name. In my case, I use "WORKGROUP" (without the quote marks) for this name. From the AirPort Utility, you would enter this value on the Disks > File Sharing tab. On Win7, Start > Control Panel > System and Security > System > Change Settings > Change > Workgroup

I was trying to back up my mac by using my external hard drive. Without realizing it, time machine erased all my backups from my other computers. Is there any way to recover these files? I can't even get the external hard drive to work on my pc.

I was trying to use my external hard drive to back up my mac computer. It had files on it from my pc computer. Time machine erased all my existing files. (I thought it was only going to erase the duplicate files and rewrite them). Is there anyway to recover these files from my external hard drive. My mac has renamed the hard drive time maching and it will no longer show up on my pc. What can I do?

Yes, the Old Master file has a folder for each year where I find all photos from that specific year. I am attaching a screen shot of the file.
In the meantime i have managed to download all photos (it did not download any video files though in mpg, avi, 3gp, m4v,mp4 and mov format) to a new iphoto library. Unfortunately the photos are quite mixed and often doubled up. I ma considering to purchase iphoto library which checks all duplicates in iphoto. this will save me a lot of time. What do you think?

I have purchased a 3TB external hard drive. I took it to the apple store. They moved all of my iTunes to the external hard drive. I still keep getting the message that my start up disc is full. Please help.

What else can I do. All of itunes should be on the external hard drive. I think 3TB is plenty of space. Could it be my iphoto? I moved all those to the external hard drive too.

lllaass wrote:
Yes, you should format the HD.
A Mac can natively write to a NTSF drive and that is what most drives com formatted with.
You should use the Mac journaled format.
Once again you are posting incorrect information
Until we know what format the drive is it is impossible to state that it must be formatted - that is just a guess
And a Mac can not Natively write to an NTSF drive - it can natively read it but can not write to it with special software
And since formatting a drive erases it it is critical to tell users not to format until they have a positively known good backup
The TOU for these forum state that you should test your answers prior to posting them -- you obviously are not doing that and you advice is endangering users photos - please only post tested answers
LN

I am not able to delete a backup copy of iphoto library from my external hard drive.

I want to delete a copy of my iphoto library from an external hard drive. This drive is connected via my Apple extreme router. I drag the file to the trash but it just runs and does not seem to delete anything. 39 GB file. It is an older file and I want to clear up space on my external drive.

I figured it out just now.
I unplugged the drive from Airport Extreme and connected directly to the Imac via usb. Dragged the file to the trash and now it is gone.

Can the MacBook Air be backed up using Clone softward and an external hard drive?

I want to find the best way for a new college student to back up her MacBook Air files. Can she use cloning software and an external hard drive? I'm unclear if the Air supports attaching an external hard drive.

The computer should be cloned using Disk Utility, so no additional software is required. However, it's preferable to incrementally update the clone using backup software. I would recommend using one of the following. They each have different capabilities and features. Each can be used for a free trial period. My personal preference is Carbon Copy Cloner. All of them can make and maintain bootable clones.
Suggested Backup Software
1. Carbon Copy Cloner
2. Get Backup
3. Deja Vu
4. SuperDuper!
5. Synk Pro
6. Tri-Backup
Others may be found at VersionTracker or MacUpdate.
Visit The XLab FAQs and read the FAQ on backup and restore. Also read How to Back Up and Restore Your Files.
Clone Mavericks, Lion/Mountain Lion using Restore Option of Disk Utility
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
     1. Select Disk Utility from the main menu then press the Continue
         button.
     2. Select the destination volume from the left side list.
     3. Click on the Restore tab in the DU main window.
     4. Select the destination volume from the left side list and drag it
         to the Destination entry field.
     5. Select the source volume from the left side list and drag it to
         the Source entry field.
     6. Double-check you got it right, then click on the Restore button.
Destination means the external backup drive. Source means the internal startup drive.
An excellent source of external drives is OWC.

I have a macbook pro with only 128gb of hard drive. I have lightroom installed and all my photos on an external hard drive. Can I store my lightroom library on the external hard drive too?

I have a macbook pro with only 128gb of hard drive. I have lightroom installed and all my photos on an external hard drive. Can I store my lightroom library on the external hard drive too?

Yes. Find the LR catalog file by looking in Edit/Catalog Settings/General. Close LR and navigate to that spot. The catalog file is the one that ends in .lrcat - move it to wherever you want. Next to the .lrcat file is a subfolder called Previews.lrdata. You can move that over as well, but if you don't LR will generate new previews. Double-click on the .lrcat file in its new home and LR will open with that catalog. Set Preferences to When Starting Up Use Most Recent Catalog.

HT1277 all of a sudden I am not able to send out mail. I have checked and rechecked my account information including incoming and outgoing server info.

all of a sudden I am not able to send out mail. I have checked and rechecked my account information including incoming and outgoing server info. Does anyone know what the problem might be? Thanks

If you're having trouble sending mail, then either the SMTP (outbound) mail server settings — the server, the port, the user, the password, and whether SSL is in use or (unlikely) not — are incorrect, or the mail server is offline or has been reconfigured.
The SMTP (outbound) settings are in Preferences, but are buried rather deeply. Select Preferences > Accounts > select the account > switch the outgoing mail server (SMTP) to Edit SMTP Server List... and then select the SMTP server from the list, and verify that the settings are correct with your ISP, and that your username and password are correct.
The required settings vary by your particular mail ISP; you'll have to check with the ISP for the server and login details.
To test settings, select Window > Connection Doctor > then (when the tests fail) show the details, and (if you can't sort out what happened) sanitize the settings and post the output here.
Caveat: do not repeat password tests with the mail server, as various mail providers can be configured to assume these are a password brute-force attack, and lock out repeated login attempts.
Caveat: never, ever, ever, ever, ever, ever, ever not-at-all enter a password when Mail pops up a dialog box with the "OMG YOUR PASSWORD IS WRONG!!!!!!!!!!! PLEASE ENSURE YOU CANNOT LOG IN AGAIN!!!!!" dialog box. (I'm paraphrasing that error dialog box slightly.) The correct answer to that Mail.app password dialog box is almost always "cancel" button. Passwords stored in Keychain generally don't get lost or corrupted, and trying random passwords as that dialog box encourages just gets you locked out of various servers, and...

How do I view and open all my files again that are on my external hard drive?? Error message saying 'The disk you inserted was not readable by this computer' Three options are Initialize, Ignore or Eject.

I have recently purchased Toshiba 1TB hard drive and I set it up and I was able to transfer all my files onto it such as my music, photos, documents. I had correctly ejected and used it again and all these files were safely stored and accessible afterwards. However after I rebooted my computer as it had been going slow and I had too much clogging it up once I reconnected the external hard drive I have error message saying 'The disk you inserted was not readable by this computer' Three options are Initialize, Ignore or Eject. How do I access all my files? I set it up to work on both mac and windows. I have tried both another mac and windows computer and same issue occurs?? I am worried that all my personal files are gone but am confused as the drive has had absolutely no damage to it as it was in a very short time frame and its never left the same spot. Any help would be greatly appreciated. Thanks

Thanks for your quick response. I had a look at your discussion... I tried it on a Windows machine and I thought that was compatible with ExFAT?
Therefore I need to attempt to use my external hard drive with a machine that boasts OS X 10.6.5 or above and then it should work?
Thanks

I have iMovie 09. I just erased my external hard drive, but it is still formatted for the mac. However, iMovie will not recognize the hard drive. It shows the only hard drive available is the computers. How do I get the external hard drive to show up?

I have iMovie 09. I just erased my external hard drive, but it is still formatted for the mac. However, iMovie will not recognize the hard drive. It shows the only hard drive available is the computers. How do I get the external hard drive to show up?

In Finder's Menu, select Go menu>Go to Folder, and go to "/volumes". (no quotes)
Volumes is where an alias to your hard drive ("/" at boot) is placed at startup, and where all the "mount points" for auxiliary drives are created for you to access them. This folder is normally hidden from view.
Drives with an extra 1 on the end have a side-effect of mounting a drive with the same name as the system already think exists. Try trashing the duplicates with a 1 or 2 if there are no real files in them, and reboot.
If it does contain data...
http://support.apple.com/kb/TS2474

My MacBook Pro keeps making copies of a document that I am trying to save. I don't want to duplicate the file. I only want to save it on both my hard drive and my external hard drive. I do not want to change its name for every save, which the computer see

My MacBook Pro keeps making copies of a document that I am trying to save. I don't want to duplicate the file. I only want to save it on both my hard drive and my external hard drive. I do not want to change its name for every save, which the computer seems insistent on doing. Help!!

11lizzyp wrote:
can't be saved because the file is read-only.
I did not create the file to be read-only. I created to be able to continue to add to it as I work on it.
More on versions here:
http://support.apple.com/kb/ht4753
local snapshots:
http://support.apple.com/kb/HT4878
Sounds like a permissions problem ie read only.
If running repair permissions from your DiskUtility.app does not sort it,
Someone should jump in here with erudite and concise fix.

New Computer and New External Hard Drive - why do folders and photos not show up?

I replaced my desktop with a new laptop and external hard drive. I transferred photos from the desktop to the external hard drive. Lightroom 2 only shows the mapped hard drive, but does not show any folders or photos. Can Lightroom be set up to house all the photos on an external hard drive rather than using space on the internal laptop hard drive? Do the photos and folders need to be imported again into LR2? The photos are available for viewing when you search folders, but they open up in Photoshop not LR2.
What should I do to configure imports to be housed on the external hard drive? Is this wise? I will not be able to hold all the photos on the laptop internal hard drive. Photos used to be JPEG and DNG from D700. I am starting to see NEF. Does this replace DNG? Besides RAW I also need to have JPEG for other family members to access photos on other computers connected to the network. I am watching a tutorial DVD and slowly picking up how this all works. Let me know if I am not using the correct terms.
Hardware: HP laptop w/64bit, Buffalo 1TB RAID hard drive.

Lot's of questions here. I'll do a few.
Yes Lightroom can work with images on external drives. As many drives as you want.
I assume from what you said in your original post that you have had lightroom installed on the old desktop and now wish to transfer your catalogue and all files to the external drive and work from that.
So what you would do would be to transfer the entire contents of the lightroom folder on your old computer, except for any images, to the same location on your new laptop. This would include the catalogue files and any folders containing previews. Then you would copy all your image files to the new external hard drive. When you open lightroom you can then select the catalogue you copied from the old computer and open it. In the the folder pane in the library module you can then right click on one of the folders and select "locate missing files". Then you just need to point light room to the new location of your images. You may or may not need to regenerate all your previews.
I store all my images on external hard drives and I even run the catalogue and previews from the same external drives. I have backups of all my images of course. I have light room make backups of the catalogue to the C drive on my laptop so that the original and the backup are stored in different locations.
NEF is the proprietary file system for raw images used on Nikon cameras. DNG is a universal raw file format developed by Adobe. You can convert your files from NEF to DNG on import, but as Lightroom can read both types of files it is not necessary. At this point in time if you are using lightroom you should get similar results from either type of file.
To store imports on the new external drive you can you tell light room to copy the files to the new drive or you can manually copy the files to the new location and have light room import From the current location.
Hope this helps
Gordon

Every time I try to back up my Macbook Pro with an external hard drive using Time Machine, I receive the error of "the disk does not have enough space". I have a 500GB hard drive and only 120GB Macbook. It worked fine before the latest Maverick's

Every time I try to back up my Macbook Pro with an external hard drive using Time Machine, I receive the error of "the disk does not have enough space". I have a 500GB external hard drive and only 120GB Macbook. It worked fine before the latest Maverick's update. Any help would be greatly appreciated.

My guess would be it has created an entirely new backup of your drive when you upgraded to Mavericks.
See Here: http://pondini.org/TM/1.html
And here: http://pondini.org/TM/9.html
Peruse the whole site. There is a lot of information there.

Just got Prosoft drive genius 3 software, and it's telling me that the external hard drive that i am using for my time machine back up drive needs to be defragmented. is it wise to do this or should i not??

just got Prosoft drive genius 3 software, and it's telling me that the external hard drive that i am using for my time machine back up drive needs to be defragmented. is it wise to do this or should i not??

Let's hope a couple things: that you have bootable clones of your drives also; that the backup drive for TimeMachine has over 3x capacity of the data you plan and are storing. I would also switch TM backup drives so you have a 2nd.
Fragmented free space affecting performance happens when the drive is too full which may mean there isn't enough free space for a full backup set.
1.5TB for backing up 500GB, while WD Green 3TB is $140 and WD Black 1.5TB is, about the same price.
I'd be worried about the integrity and directory, and whether you can afford to lose that drive. Defragging is also a very slow operation. the ideal: to just clone a drive, or start over with another drive and wait. cloning TM volumes has not been done or has it? SuperDuper hoped to but I don't think they or Bombich's CCC made it there.
Trouble with highly fragged is when free space gets to 20% normally, 1/3 or so though for TM volumes, and finding where and a chunk of space for the file being written. Does TM use large spare image files of like 2GB?
Best would be to ask in the TimeMachine section Snow Leopard
https://discussions.apple.com/community/mac_os/mac_os_x_v10.6_snow_leopard?view= discussions#/?tagSet=1009
where there are some good FAQ and tutorials, and people that know the ins-and-outs and shortcomings.

LR is not able to pull up my photos. I have checked and the external hard drive is working but none of the thousands of photos are showing up. What can I do to get LR to recognize and pull up my photos.

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