LR3 download problems, Adobe Australia. Question for Adobe or anyone?

It's been several days now since I online-purchased my upgrade to LR3 from Adobe Australia's online store. Serial numbers came through fine by email, no problem. However, when I went to download the file from the link provided in the Serial number email, another issue altogether - Akamai download manager installs then chugs away until 99% download, then freezes the entire system requiring cold restart to resurrect things. Have now tried this several times, always with the same result.
The process does generate a file in the download target directory, called "Lightroom_3_LS11.exe.dlm", 164,378 Kb, as you can see it still has the .dlm extension.
Question to Adobe or anyone else who might feel they know: has Akamai simply failed to remove the .dlm extension, and if I manually remove the extension, is the file likely to work?
The 'alternative download method' on the download site provided to Australian customers seems to be a dead link, nothing happens when I click on that. Will have to try Adobe Australia's helpline, but that is only 9am-5pm Mon-Fri so I have to wait until next week (it's Friday night here and Monday is a public holiday). No 24/7 help in Asia Pacific it seems!
Note, I did check all of the security settings in IE8 for compliance with Akamai requirements before starting.
Very frustrating, particularly after having zero problems with online purchase/download of all previous versions (I've been a constant user since version 1.0). The difference this time seems to be the Akamai download manager, perhaps particularly in its implementation on the Asia Pacific download site, as US customers seem not to be having the same level of problems?
My system:
Windows XP Pro SP3

Just a further update re. my LR3 download problem:
I managed to successfully download the LR3 update file using another computer running Vista 64. That computer was also running different antivirus software (McAfee Security Centre) so that may perhaps also have had an effect.
So for anyone who may be be having similar problems, my experience downloading LR3 from the Adobe Australia website has been:
Akamai download manager failed to download the LR3 update file on the following system:
Windows XP SP3
Norton Internet Security 2010
Akamai download manager successfully downloaded the LR3 update file on the following system:
Windows Vista 64
McAfee Security Centre
Cheers,
David

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