Lr3 freeze / workaround : close iTunes

I'm experiencing something a bit strange with Lr3. I came back to the workspace where my Lr3 is, and it froze (task monitor shows Lr3 in red, "not responding"). The multicolor disk appears and go round and round.
I wait, wait, & wait. It's been 5 minutes now.
The only other opened app was iTunes. "What would happen if I close iTunes ?"
So, I closed iTunes.
And THEN, Lr3 "came back" instantly Yes of course I'm happy, but it's a bit strange.
The problem appears to be the same whether there's plenty of free RAM or not.
Thibaud

I don't have iTunes on my computer. I wish the fix was this easy for me.
Win7, 64bit, i7 cpu, 6 GB ram, 800GB free hard drive space. Something is wacky and I'll keep trying things to see if there is a possible fix. The only thing I will have running is my plug-in that I am working in. I have Nik complete, On One Suite 5 and various Topaz plug-ins. Naturally I only have one open at a time. They all work fine in Lightroom 2.6. The catalog I am working in only has ~3,000 images.

Similar Messages

I When ever I try to open iTunes, it immediately freezes and says "iTunes has encountered a problem and needs to close."

I am using a Windows 7 laptop, 64 bit. When ever I try to open iTunes, it immediately freezes and says "iTunes has encountered a problem and needs to close." I have tried uninstalling then reinstalling, and also going back to previous versions. Any ideas as to how to fix this? Thanks!!

You need to remove all installer file, uninstall iTunes and all related programs, then do a clean install.
Try the following steps:
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch

Lightroom is very slow, utilizes 100% CPU, then freezes or closes program. How do I fix it?

I am having a problem with Lightroom 5 being very slow, utilizing 100% CPU, then freezing or closing the program. How do I fix it?
I just upgraded to LR5 from LR3 on Sunday as well as CS6 from CS5 (which I have not tried out yet). I spent several hours talking with Vamil, from LR Support Staff yesterday. He was extremely helpful and kind and tried everything he could think of while remote-handling my PC and talking with me on the phone. He deleted preferences, cache, temp files, updated graphics with a new replacement file from AMD site, then re-downloaded and reinstalled LR5.
It is still very slow and then freezes and closes down with a message of utilizing 100% CPU. Within several seconds of using the brush in Develop, I started having lots of problems. I could not even move the picture around. The side screens would not disappear like they should. And I could not move to another picture. The day before I spent several hours trying to work on just 1 picture. After all the changes yesterday, I tried to move from picture number 1 to about 130 after having not touched it for 10 minutes, and a half hour later, it still said, "Processing" with no picture coming up, just a blank prieview pane.
LR Support suggested I get a new CPU though he thought according to specs mine should be ok and other programs were running fine.
My PC is only 2 years old.
I talked to HP briefly about CPU updates for my HP PC. He said I probably do not have a problem but suggested I run self-diagnostics and maybe buy a new CPU anyway.
I ran diagnostics listed through the HP Support Assistant connection on my PC. All was ok.
I still researched if I could buy a compatible CPU upgrade. I cannot even find any CPUs still selling that are listed for my PC. Best Buy Store said they could not even order a compatible CPU. They said my Bus speed may not be big enough, so they suggest I get a new PC. What Bus speed do I need?
I have the following PC Setup:
     AMD Phenom II X6 1045T Processor 2.70 GHz with 6 Cores
          with 2700 MHz Base, 3200 MHz Boost, and 4000 System Bus Speed, and 95 watts;
     HP Pavilion Elite, HPE-500y, 900 GB Free, new in 2011;
     Windows 7, 64 Bit;
     RAM 16 GB, DDR3;
     Graphics AMD Radeon HD 6450;
     Nikon, D200, with Raw Files;
     External Hard Drive for Original Photos, 600 GB Free;
     LR Catalog and Library are on Main Hard Drive;
     Monitor, Sony CPD-200ES, new in 2004.
I am thinking of buying a new monitor tonight mostly so I can do better photo work while enlarging the pictures to do it. I am concerned that while it will help my viewing, it will take more power away, and make my usage of LR5 even worse. Will a new monitor affect my performance? I am looking at HP Monitors with IPS. Is this the best recommended choice for LR and Photoshop CS6?
I think I would like to stay with a 6 core processor since I need to have several items open for other non-Photoshop functions. When running LR5, I had everything else closed. With LR3, I was able to have other things open.
I do not really want to buy a new computer and know that those I have talked with at this point are only guessing after looking for what they thought should fix it. 4 People from Lightroom Support have all thought I should not be having problems with my setup.
I bought one of the best computers 2 years ago. Is it really obsolete already so that I cannot use LR5? Is everyone else buying a new PC every 2 years? I used to go 5-7 years.
Even though I have figured out some of what my PC has, I really do not know technically what I am talking about so am at the mercy of other's help. Are there any solutions that might work short of buying a new computer?
I also have taken 40th anniversary photos for some people and am waiting to give them as a free gift since I am not a professional at all. I am hoping to get through this problem soon so that I can provide some nice memories for them.
I have not gotten any further than trying to adjust 1 picture. I have no comments on uploading speed, since I did that while still in LR3.
Thank you for your time and help.

I'm running LR with no speed issues on an Intel 17-860 quad core with about the same performance as your AMD Phenom II X6 1045T Processor. My system is also an HP, which originally had a single 1TB 7200 HDD. I've since added a second 2TB Black Caviar HDD, which provided no significant difference in LR's performance.
AMD processors do not implement hyper-threading and don't need it. I'd start debug by process of elimination:
1) Disconnect all externally attached USB, FireWire, or other externally connected devices except keyboard, mouse, and your single 1280 x1024 display. This includes all externally attached memory card readers, phones, ipads, etc.
2) Reboot and logon as Administrator.
3) Remove your Internet connection and turn off all Antivirus and firewall programs.
4) Open LR and under Catalog Settings set 'Standard Preview Size' to 1440 (slightly larger than your display width). Under the Metadata tab here make sure 'Automatically Write changes into XMP is NOT checked.
4) Create a 'New Catalog,' Create a new folder and add about 10 raw image file copies to it for testing, and Import it into the new catalog. In the Import module make sure under File Handling 'Render Previews' has 1:1 selected. Wait until all Preview building has completed in the Library module.
Try editing these image files inside the new catalog as you were previously.

Itunes does not open on my windows 7 computer. If I re-boot the computer I can open it. However if I close itunes I must re-start the computer in order to open itunes again ?? What setting might need changed??

I have downloaded itunes but it will not open on my computer unless I re-start the computer. Then, if I close itunes it will not re-open. A message box appears asking permission for this program to make changes to my computer. I click yes and then nothing happens. I have to shut down and restart to open itunes again. Is there some stiing that needs adjusted?

In the course of your troubleshooting to date, have you also worked through the following document, Dea?
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues

IMac slow/freezing when running iTunes

Hello all,
I have an iMac that seems to run flawlessly unless I open iTunes. It is extremely slow and freezes everything on the computer. If I close iTunes via the activity monitor, the system snaps right back into action. I've browsed many solutions here and none work for me. (disabling genius, resetting pram or whatever it's called). iTunes is 11.0.4. I have Max OS X 10.7.5. I have 4GB of memory and I have plenty of free hard drive space. I'm at a loss on what to do to fix this.

Here is a few lines from the log. I simply opened iTunes and just tried to do a few things, such as goto the iTunes store, view my library (everything is in the cloud). I have to use Activity Monitor to fully close iTunes.
6/16/13 4:30:14.856 PM com.apple.usbmuxd: _SendAttachNotification (thread 0x7fff7a50a960): sending attach for device 1c:e6:2b:a9:ba:64@fe80::1ee6:2bff:fea9:ba64._apple-mobdev._tcp.local.: _GetAddrInfoReplyReceivedCallback matched.
6/16/13 4:30:14.947 PM usbmuxd: _AMDeviceConnectByAddressAndPort (thread 0x100781000): IPv4
6/16/13 4:30:21.178 PM com.apple.usbmuxd: _SendDetachNotification (thread 0x7fff7a50a960): sending detach for device 1c:e6:2b:a9:ba:64@fe80::1ee6:2bff:fea9:ba64._apple-mobdev._tcp.local.: _BrowseReplyReceivedCallback got bonjour removal.
6/16/13 4:30:34.348 PM iTunes: The plugin 'Quartz Composer Visualizer' failed to load because it has the wrong CPU architecture for this version of iTunes. (3585)
6/16/13 4:30:34.618 PM com.apple.usbmuxd: _SendAttachNotification (thread 0x7fff7a50a960): sending attach for device 1c:e6:2b:a9:ba:64@fe80::1ee6:2bff:fea9:ba64._apple-mobdev._tcp.local.: _GetAddrInfoReplyReceivedCallback matched.
6/16/13 4:30:34.712 PM usbmuxd: _AMDeviceConnectByAddressAndPort (thread 0x100781000): IPv4
6/16/13 4:30:34.778 PM iTunes: _AMDDeviceAttachedCallbackv3 (thread 0x113df8000): Device 'AMDevice 0x7fb1606fb910 {UDID = a335d42089ee24f5985bf444be17a833bc5f66ff, device ID = 798, FullServiceName = 1c:e6:2b:a9:ba:64@fe80::1ee6:2bff:fea9:ba64._apple-mobdev._tcp.local.}' attached.
6/16/13 4:30:41.760 PM com.apple.usbmuxd: _SendDetachNotification (thread 0x7fff7a50a960): sending detach for device 1c:e6:2b:a9:ba:64@fe80::1ee6:2bff:fea9:ba64._apple-mobdev._tcp.local.: _BrowseReplyReceivedCallback got bonjour removal.
6/16/13 4:30:41.761 PM iTunes: _AMDDeviceDetached (thread 0x113df8000): Device 'AMDevice 0x7fb1606fb910 {UDID = a335d42089ee24f5985bf444be17a833bc5f66ff, device ID = 798, FullServiceName = 1c:e6:2b:a9:ba:64@fe80::1ee6:2bff:fea9:ba64._apple-mobdev._tcp.local.}' detached.
6/16/13 4:30:55.201 PM com.apple.usbmuxd: _SendAttachNotification (thread 0x7fff7a50a960): sending attach for device 1c:e6:2b:a9:ba:64@fe80::1ee6:2bff:fea9:ba64._apple-mobdev._tcp.local.: _GetAddrInfoReplyReceivedCallback matched.
6/16/13 4:30:55.293 PM usbmuxd: _AMDeviceConnectByAddressAndPort (thread 0x100781000): IPv4
6/16/13 4:30:55.350 PM iTunes: _AMDDeviceAttachedCallbackv3 (thread 0x113df8000): Device 'AMDevice 0x7fb16311d090 {UDID = a335d42089ee24f5985bf444be17a833bc5f66ff, device ID = 799, FullServiceName = 1c:e6:2b:a9:ba:64@fe80::1ee6:2bff:fea9:ba64._apple-mobdev._tcp.local.}' attached.
6/16/13 4:31:02.240 PM com.apple.usbmuxd: _SendDetachNotification (thread 0x7fff7a50a960): sending detach for device 1c:e6:2b:a9:ba:64@fe80::1ee6:2bff:fea9:ba64._apple-mobdev._tcp.local.: _BrowseReplyReceivedCallback got bonjour removal.
6/16/13 4:31:02.240 PM iTunes: _AMDDeviceDetached (thread 0x113df8000): Device 'AMDevice 0x7fb16311d090 {UDID = a335d42089ee24f5985bf444be17a833bc5f66ff, device ID = 799, FullServiceName = 1c:e6:2b:a9:ba:64@fe80::1ee6:2bff:fea9:ba64._apple-mobdev._tcp.local.}' detached.
6/16/13 4:31:15.682 PM com.apple.usbmuxd: _SendAttachNotification (thread 0x7fff7a50a960): sending attach for device 1c:e6:2b:a9:ba:64@fe80::1ee6:2bff:fea9:ba64._apple-mobdev._tcp.local.: _GetAddrInfoReplyReceivedCallback matched.
6/16/13 4:31:15.773 PM usbmuxd: _AMDeviceConnectByAddressAndPort (thread 0x100781000): IPv4
6/16/13 4:31:15.837 PM iTunes: _AMDDeviceAttachedCallbackv3 (thread 0x113df8000): Device 'AMDevice 0x7fb163134de0 {UDID = a335d42089ee24f5985bf444be17a833bc5f66ff, device ID = 800, FullServiceName = 1c:e6:2b:a9:ba:64@fe80::1ee6:2bff:fea9:ba64._apple-mobdev._tcp.local.}' attached.
6/16/13 4:31:22.720 PM com.apple.usbmuxd: _SendDetachNotification (thread 0x7fff7a50a960): sending detach for device 1c:e6:2b:a9:ba:64@fe80::1ee6:2bff:fea9:ba64._apple-mobdev._tcp.local.: _BrowseReplyReceivedCallback got bonjour removal.
6/16/13 4:31:22.721 PM iTunes: _AMDDeviceDetached (thread 0x113df8000): Device 'AMDevice 0x7fb163134de0 {UDID = a335d42089ee24f5985bf444be17a833bc5f66ff, device ID = 800, FullServiceName = 1c:e6:2b:a9:ba:64@fe80::1ee6:2bff:fea9:ba64._apple-mobdev._tcp.local.}' detached.
6/16/13 4:31:36.162 PM com.apple.usbmuxd: _SendAttachNotification (thread 0x7fff7a50a960): sending attach for device 1c:e6:2b:a9:ba:64@fe80::1ee6:2bff:fea9:ba64._apple-mobdev._tcp.local.: _GetAddrInfoReplyReceivedCallback matched.
6/16/13 4:31:36.261 PM usbmuxd: _AMDeviceConnectByAddressAndPort (thread 0x100781000): IPv4
6/16/13 4:31:36.316 PM iTunes: _AMDDeviceAttachedCallbackv3 (thread 0x113df8000): Device 'AMDevice 0x7fb16321cb60 {UDID = a335d42089ee24f5985bf444be17a833bc5f66ff, device ID = 801, FullServiceName = 1c:e6:2b:a9:ba:64@fe80::1ee6:2bff:fea9:ba64._apple-mobdev._tcp.local.}' attached.
6/16/13 4:31:43.201 PM com.apple.usbmuxd: _SendDetachNotification (thread 0x7fff7a50a960): sending detach for device 1c:e6:2b:a9:ba:64@fe80::1ee6:2bff:fea9:ba64._apple-mobdev._tcp.local.: _BrowseReplyReceivedCallback got bonjour removal.
6/16/13 4:31:43.201 PM iTunes: _AMDDeviceDetached (thread 0x113df8000): Device 'AMDevice 0x7fb16321cb60 {UDID = a335d42089ee24f5985bf444be17a833bc5f66ff, device ID = 801, FullServiceName = 1c:e6:2b:a9:ba:64@fe80::1ee6:2bff:fea9:ba64._apple-mobdev._tcp.local.}' detached.
6/16/13 4:31:56.642 PM com.apple.usbmuxd: _SendAttachNotification (thread 0x7fff7a50a960): sending attach for device 1c:e6:2b:a9:ba:64@fe80::1ee6:2bff:fea9:ba64._apple-mobdev._tcp.local.: _GetAddrInfoReplyReceivedCallback matched.
6/16/13 4:31:56.737 PM usbmuxd: _AMDeviceConnectByAddressAndPort (thread 0x100781000): IPv4
6/16/13 4:31:56.797 PM iTunes: _AMDDeviceAttachedCallbackv3 (thread 0x113df8000): Device 'AMDevice 0x7fb163085f10 {UDID = a335d42089ee24f5985bf444be17a833bc5f66ff, device ID = 802, FullServiceName = 1c:e6:2b:a9:ba:64@fe80::1ee6:2bff:fea9:ba64._apple-mobdev._tcp.local.}' attached.
6/16/13 4:32:03.681 PM com.apple.usbmuxd: _SendDetachNotification (thread 0x7fff7a50a960): sending detach for device 1c:e6:2b:a9:ba:64@fe80::1ee6:2bff:fea9:ba64._apple-mobdev._tcp.local.: _BrowseReplyReceivedCallback got bonjour removal.
6/16/13 4:32:03.681 PM iTunes: _AMDDeviceDetached (thread 0x113df8000): Device 'AMDevice 0x7fb163085f10 {UDID = a335d42089ee24f5985bf444be17a833bc5f66ff, device ID = 802, FullServiceName = 1c:e6:2b:a9:ba:64@fe80::1ee6:2bff:fea9:ba64._apple-mobdev._tcp.local.}' detached.
6/16/13 4:32:17.122 PM com.apple.usbmuxd: _SendAttachNotification (thread 0x7fff7a50a960): sending attach for device 1c:e6:2b:a9:ba:64@fe80::1ee6:2bff:fea9:ba64._apple-mobdev._tcp.local.: _GetAddrInfoReplyReceivedCallback matched.
6/16/13 4:32:17.212 PM usbmuxd: _AMDeviceConnectByAddressAndPort (thread 0x100781000): IPv4
6/16/13 4:32:17.269 PM iTunes: _AMDDeviceAttachedCallbackv3 (thread 0x113df8000): Device 'AMDevice 0x7fb163224e70 {UDID = a335d42089ee24f5985bf444be17a833bc5f66ff, device ID = 803, FullServiceName = 1c:e6:2b:a9:ba:64@fe80::1ee6:2bff:fea9:ba64._apple-mobdev._tcp.local.}' attached.
6/16/13 4:32:24.161 PM com.apple.usbmuxd: _SendDetachNotification (thread 0x7fff7a50a960): sending detach for device 1c:e6:2b:a9:ba:64@fe80::1ee6:2bff:fea9:ba64._apple-mobdev._tcp.local.: _BrowseReplyReceivedCallback got bonjour removal.
6/16/13 4:32:24.161 PM iTunes: _AMDDeviceDetached (thread 0x113df8000): Device 'AMDevice 0x7fb163224e70 {UDID = a335d42089ee24f5985bf444be17a833bc5f66ff, device ID = 803, FullServiceName = 1c:e6:2b:a9:ba:64@fe80::1ee6:2bff:fea9:ba64._apple-mobdev._tcp.local.}' detached.
6/16/13 4:32:37.704 PM com.apple.usbmuxd: _SendAttachNotification (thread 0x7fff7a50a960): sending attach for device 1c:e6:2b:a9:ba:64@fe80::1ee6:2bff:fea9:ba64._apple-mobdev._tcp.local.: _GetAddrInfoReplyReceivedCallback matched.
6/16/13 4:32:37.797 PM usbmuxd: _AMDeviceConnectByAddressAndPort (thread 0x100781000): IPv4
6/16/13 4:32:37.859 PM iTunes: _AMDDeviceAttachedCallbackv3 (thread 0x113df8000): Device 'AMDevice 0x7fb16234cca0 {UDID = a335d42089ee24f5985bf444be17a833bc5f66ff, device ID = 804, FullServiceName = 1c:e6:2b:a9:ba:64@fe80::1ee6:2bff:fea9:ba64._apple-mobdev._tcp.local.}' attached.
6/16/13 4:32:44.743 PM com.apple.usbmuxd: _SendDetachNotification (thread 0x7fff7a50a960): sending detach for device 1c:e6:2b:a9:ba:64@fe80::1ee6:2bff:fea9:ba64._apple-mobdev._tcp.local.: _BrowseReplyReceivedCallback got bonjour removal.
6/16/13 4:32:44.743 PM iTunes: _AMDDeviceDetached (thread 0x113df8000): Device 'AMDevice 0x7fb16234cca0 {UDID = a335d42089ee24f5985bf444be17a833bc5f66ff, device ID = 804, FullServiceName = 1c:e6:2b:a9:ba:64@fe80::1ee6:2bff:fea9:ba64._apple-mobdev._tcp.local.}' detached.
6/16/13 4:32:58.184 PM com.apple.usbmuxd: _SendAttachNotification (thread 0x7fff7a50a960): sending attach for device 1c:e6:2b:a9:ba:64@fe80::1ee6:2bff:fea9:ba64._apple-mobdev._tcp.local.: _GetAddrInfoReplyReceivedCallback matched.
6/16/13 4:32:58.353 PM usbmuxd: _AMDeviceConnectByAddressAndPort (thread 0x100781000): IPv4
6/16/13 4:32:58.410 PM iTunes: _AMDDeviceAttachedCallbackv3 (thread 0x113df8000): Device 'AMDevice 0x7fb163085710 {UDID = a335d42089ee24f5985bf444be17a833bc5f66ff, device ID = 805, FullServiceName = 1c:e6:2b:a9:ba:64@fe80::1ee6:2bff:fea9:ba64._apple-mobdev._tcp.local.}' attached.
6/16/13 4:33:02.007 PM com.apple.launchd.peruser.501: ([0x0-0x48048].com.apple.iTunes[500]) Exited: Terminated: 15
6/16/13 4:33:05.325 PM com.apple.usbmuxd: _SendDetachNotification (thread 0x7fff7a50a960): sending detach for device 1c:e6:2b:a9:ba:64@fe80::1ee6:2bff:fea9:ba64._apple-mobdev._tcp.local.: _BrowseReplyReceivedCallback got bonjour removal.
6/16/13 4:33:07.051 PM com.apple.launchd.peruser.501: ([0x0-0x49049].com.apple.iTunesHelper[502]) Exited: Killed: 9
6/16/13 4:33:18.767 PM com.apple.usbmuxd: _SendAttachNotification (thread 0x7fff7a50a960): sending attach for device 1c:e6:2b:a9:ba:64@fe80::1ee6:2bff:fea9:ba64._apple-mobdev._tcp.local.: _GetAddrInfoReplyReceivedCallback matched.
6/16/13 4:33:18.856 PM usbmuxd: _AMDeviceConnectByAddressAndPort (thread 0x100781000): IPv4
6/16/13 4:33:25.089 PM com.apple.usbmuxd: _SendDetachNotification (thread 0x7fff7a50a960): sending detach for device 1c:e6:2b:a9:ba:64@fe80::1ee6:2bff:fea9:ba64._apple-mobdev._tcp.local.: _BrowseReplyReceivedCallback got bonjour removal.
6/16/13 4:33:37.051 PM com.apple.usbmuxd: stopping.
6/16/13 4:33:37.101 PM com.apple.usbmuxd: usbmuxd-268.5 on Apr 5 2012 at 15:33:48, running 64 bit

Since installing 10.5, Itunes will no longer open automatically when I connect my Iphone or insert a CD. Nor will it, when I insert a CD, recognize the CD unless I close Itunes and open it again. Any ideas?

Since installing 10.5, Itunes will no longer open automatically when I connect my Iphone or insert a CD. Nor will it, when I insert a CD, recognize the CD unless I close Itunes and open it again. Any ideas?

Purchase the Snow Leopard install DVD from Apple to install 10.6
After that uodate to 10.6.8 using Software Update

Can't update from version 3.6 to any newer versions? Firefox freezes or closes with any version past 3.6!

Firefox freezes or closes with any version past 3.6! Have tried various suggestions from online support. I am using Windows XP Professional with all updates, Norton Security Suite, V5.1.0.2 updated. I am using Comcast. The following add-ons are installed in Firefox:DowloadHelper4.9.7, ExtendedCopyMenu(fixed version)1.6.1c and NoScript.
I tried installing V8.1 and it would either freeze or close. I have tried opening it in safe mode but Firefox would not open.
I have gone into the registry, removed all Mozilla and Firefox entries and reinstalled 8.1. Didn't make any difference. I really, really don't want to go back and start using IE.
Is this an issue for anyone else or just my computer which is about a year old? Sure would appreciate any help.
Regards,
Paleo

Thanks for your replies...
jsd2:
> What does it report for Build?
Build 10A380
a brody:
> Backup your data first
Done.
> If you can't install the 10.6.8 combo update
I can't... 10.6.1 says "Mac OS X update can't be installed on this disk. This volume does not meet the requirements of this update" and any subsequent update attempt says it "requires version [before this one] or later"
          > your driver software isn't compatible with 10.6.8
          Not sure how to check my driver
          > you have insufficient disk space
          I have 212 GB !
          > the permissions haven't been repaired
          I had a problem recently with this (for my main user account only) and fixed it (I can't remember how!).
          But I should mention that I tried installing the 10.6.1 update from my other user accounts on this Mac
          with the same result.
          > or the PRAM battery needs replacing
          How do I check that? Is that the little watch-type battery that G3 Macs used to have?
I should also add that I tried one of the malware scan sites mentioned on this forum and it returned 'no virus found'.

Reader X freezes and closes when PDF is opened

Every time I open a PDF it freezes after about 6 seconds and closes. The problem detail box shows this:
Problem signature:
Problem Event Name:    InPageError
Error Status Code:    c0000185
Faulting Media Type:    00000003
OS Version:    6.1.7601.2.1.0.768.3
Locale ID:    1033
Additional Information 1:    0a9e
Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
Additional Information 3:    0a9e
Additional Information 4:    0a9e372d3b4ad19135b953a78882e789
I have Windows 7.Home Premium, Service Pack 1. This problem began about a month or so ago. I have tried the trouble shooter and it says I have a compatibility problem but does not offer a fix. AARRGH! I saw a thread about this but now I can't find it again. It said to change a preference setting but Reader freezes and closes before I can change any settings. There was mention of a registry key but that is over my head. =(

What is your Reader version?
Can you open Adobe Reader by itself? If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].

ITunes Match Step 3 doesn't load, Windows Closes iTunes. Solution?

Since October 27, 2013 have not been able to get all 3 steps of the iTunes Match to complete. Steps 1 & 2 load correctly and a green check mark appears for each. However, when things move to Step 3 an error message immediately appears that indicates "iTunes has stopped working", and Windows closes iTunes.
My laptop is running Window 7. Apple Tech Support had me uninstall all components of iTunes and then (re)load the latest version on my laptop. All music in my iTunes library has always played correctly on my iPod Classic. (Note: the iPod Classic has not been synced sinced the problems with the iTunes Match load surfaced as I am fearful of corrupting what's there. Which also means all recent iTunes store purchases cannot be played on the iPod classic until it sync'd.) Accessing the iTunes music library on the iPod Touch shows that some tracks are greyed out and not available which seems consistent with the failure of Step 3 to load. Need help. Thanks.

Hi,
Try holding shift key whilst turning off match. This will clear genius / match cache. Close iTunes then reopen. Turn on match, you will be asked to add this computer, do so and let process complete.
You should also add iCloud status column to song view - menu > view > view options and tick box. This will tell you what has been matched, uploaded, purchased, duplicate or inelligible. It will show tracks that have not been processed as "waiting". If you have any such tracks, one or more may be preventing completion. You may need to remove such tracks and gradually readd until match processes them. This may help identify problem tracks.
Jim

Itunes has stopped working message when I close itunes.

Downloaded the latest version(10.7.0.21) of itunes today. Every time I now close itunes I get the following message:
It only happens once I exit itunes.

The same problem here!... My itunes stucks on "preparing to sync" when sync my ipad 2, and stucks on iphone 4 calendar sync...
Any solution?? Need help, please!!
Macbook pro 13 i7
Iphone 4
Ipad 2
Thanks!!!

After updating when i close itunes it wont open back up until i log off and log back on or reboot

After updating to latest software when i close itunes it wont open back up until i log off and log back on or reboot. Now I have removed itunes and reinstalled it but same problem

jordN wrote:
This only started happening after I upgraded from Windows 8.1 to Windows 10, I don't have a clue why it does it, but if I close the screen on my laptop and open it, the screen doesn't come back on it just stays off but the power light button comes on and the WiFi signal button is on but it is red as if the wifi is turned off, is anyone else having this problem or does anyone know how to fix it? I have to manually hold down the power button everytime I close my laptop to turn it off and then back on and once it is on it works perfectly, but I don't like holding the power button down for obvious reasons. Thank you.Go back to Windows 10, seems HP do not care about releasing up to date drivers for Windows 10, this is despite the problem you report also happening during BETA Testing of Windows 10 over TWELVE MONTHS AGO! It is only now HP are bothering to advise people not to upgrade, but yet they clearly won't reply in this topic, which is more or less about your problem from many different users! http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/Windows-10-Laptop-won-t-go-into-sleep-mode/m-p/5181173#M304826

Itunes stops working when i connect my ipad windows error message comes up looking for solution but then closes itunes.

Can anyone help my itunes stops working when i connect my ipad to my computer a windows error message comes up looking for solution but then closes itunes.

Hi tokley13,
To troubleshoot this issue where iTunes is quitting unexpectedly, please follow the steps in the article below.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
Thanks for using the Apple Support Communities!
Cheers,
Alex H.

I am trying to update the itunes software on my Mac but I keep getting an instalation alert saying please close itunes. It is already closed, the only option then left is to quit instalation. I want the update though. . .

I am trying to update the itunes software on my Mac but I keep getting an instalation alert saying please close itunes. It is already closed, the only option then left is to quit instalation. I want the update though. Can anyone help?

Click on iTunes and do comand Q. Be sure you are quitting iTunes to finish update and not just closing the screen.

HT4623 ios 7 warms my phone up;altough, it is iphone 5 still it Freezes or closes my apps , i want to downgrade my phone ,how can i?

ios 7 warms my phone up;altough, it is iphone 5 still it Freezes or closes my apps , i want to downgrade my phone ,how can i?

As has always been teh case, you cannot go back.
Sorry.
Have you tried restart,reset, restore to solve your issues.

Every time i sync in my music in my iphone 5 it would have to back up my iphone and every time i back up the loading bar would freeze then my itunes with crash pls help my iphone 5 coat a lot from my savings

every time i sync in my music in my iphone 5 it would have to back up my iphone and every time i back up the loading bar would freeze then my itunes with crash pls help my iphone 5 cost a lot from my savings

Syncing requires a backup as part of the sync process.
Delete any existing backups in iTunes under Edit > Preferences > Devices (or simply move them to a different folder on the computer) then try a backup or sync.

Lr3 freeze / workaround : close iTunes

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