LR4 crashes with video files

LR4 crashes when I try to go to loop view with video file (MOV). Message "Load library failed with error 998". Lates version of LR4 win7 64 bit.

Hello,
Can you try following the steps on the TechNote below?
Inserting a Windows Media Player in a web page:
http://www.macromedia.com/go/tn_15777
HTH.

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