LR4 local content "Not Available" in Adobe Help Manager

I followed the instructions suggested by Sandeep here: http://forums.adobe.com/message/4757465, and while this caused LR4 to show up in the Adobe Help Manager, the local content's status for LR4 is given as "Not Available". What do I need to do to get AHM to download the content for offline help, and to have direct access to it from Lightroom 4?
To me, the functionality of Adobe's offline help solution is completely unacceptable. I have read the forums and these problems have been going on for months. Built-in help in not a new concept for software applications but Adobe has managed to take something simple and to make it complicated and unusable. Fixing this really ought to be a higher priority for the company, particularly given the high prices that Adobe charges for its products.
Thanks in advance for any ideas to fix this problem and for letting me vent.
Michael

Hi Kirsti,
I was already aware of the option you suggested, but I think you'll admit stopping work in Lightroom, launching a PDF viewer and then finding and opening a standalone Help File is far from optimal.
Thanks for forwarding my message to engineering, but haven't they known about this problem for a very long time? And if offline built-in help works for the Adobe CS products, how hard can it be to get Lightroom to conform to the same approach.
I've been reading some of the other threads and it is clear that many, many other users have been let down by Adobe's approach to built-in Help across a broad range of products. Maybe all these complaints should be forwarded to Adobe's management team, not just the engineers. This issue clearly deserves much more attention than it has been getting.
Michael

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