LR5 encountered problems reading this photo.

Hi,
I am working on a Macbook Pro, 8gb with 1 tb
Recently did external back up.
Mac was having issues so we ( IT guys ) did a clean install and only brought back in basics.
( I was on LR3 and PSE9 ) but we didn't bring it over as mirror copy because there were so many other items on Mac I didn't need.
I bought Mac with LR3 and PSE9 so I could not do upgrade,
I instead started the trial today, so we could merge from the external the images to Pictures. ( so it was on external in pictures and now on os-x pictures )
So LR5 brought all my catalogs in, I even got smug mug to find its catalogs. , but now I am getting ! on every image.
I have selective chosen the image from external and moved it to OS X  pictures folder.
Why am I getting the ! on the images. When I right click the ! I get error, LR has encountered problems reading this file.
when I click find in file folder I get a tiff picture with a loop on top and if I click that I get this... Item “untitled-8547-Edit.tif” is used by OS X and can’t be opened.
one thing I did just notice is the date on the tiff says, Jan 24th 1984 3am 0 bytes tiff image.   ( what the heck? )
now the image right beside it to the left is the image ( I can actually see ) and it looks good.
why is finder bringing up a bogus tiff ?
Thank you for your help. Need to be up and running. Need these ! gone , please help.
Diana

Suggestion to all who encounter problems like this: if you've installed 3rd party memory cards (ram), go back to your original ram, or at least the brand of ram that your computuer came with.
Long story, short:
I had the same error message in LR5.  It only happened with several images in a given import.  If I deleted all of the images from the import and reimported the images, a different set of images would have the error message.  The images that originally had the message would no longer have the problem.  I deleted and reimported several times while observing the same behavior. 
Not only did lightroom give me issues, but Bridge had problems reading the files, and the previews of the problem images would not show up in Finder (Mac speak).  This ruled out, to me at least, that it was a software issue.  I went out and purchased a new card reader and had the same problems.  I tried a different card with different images and got the same problems. 
After I contacted Adobe, they had me upload two files with the error, and they said the files were corrupted due to faulty hardware.  I took my mac book pro (13in early 2011 w/ 10.7.5) to the apple store and they ran a diagnostic test amoung other test and we came up with nothing.  Everything seemed to be good on the hardware side.  After some research the Rep. asked me about my ram (memory cards).  I had in the past installed two 3rd party cards to boost my ram from 4GB to 8GB. The rep. suggested that I go home and test the issue with the original ram my computer came with before we go any farther.  So far, I haven't had any issues. 
I hope this helps,
Josef

Similar Messages

  • "Lightroom has encountered problems reading this photo."

    ***** UPDATE July 17, 2013 @ 9:16 am Central Time (UTC -06:00)*****
    After Creating a fresh catalog I have been able to clarify the issue a bit. This error appears to only show up in Folders exported as Catalogs. Particularly when I try and open that exported catalog.
    I suspect there is a problem with the way Lightroom 5 is exporting these catalogs. I didn't have this issue with LR4.4, but it shows up any time I export a folder as a catalog within LR5, regardless of whether or not it is exported from an upgraded catalog or a fressly created catalog.
    It looks like fixing the problem is going to be time consuming, but not impossible. So far I have confirmed that these files - reported as throwing this error by Lightroom 5 ("Lightroom has encountered problems reading this photo .... You will not be able to make adjustment to this photo.") - can be imported into a new/existing catalog by multiple methods without carrying over the errors displayed in the exported catalog.
    This is frustrating and adds additional steps to my workflow, but isn't undoable. Of course it would be nice if LR5 worked as correctly and exported folders as catalogs without throwing errors when those new catalogs were opened...
    Is anyone else seeing this problem when they open catalogs created by "exporting a folder as a catalog"?
    ***** Original Post *****
    I'm really confused. I am consistently getting this message on certain exports, but not others...
    When it happens:
    1) "Export this Folder as a Catalog" from a specific folder within my Working Catalog
         Select the location
         Select "Export negative files"
    When I open the NEW Catalog - ALL the photos reflect this error message: "Lightroom has encountered problems reading this photo .... You will not be able to make adjustment to this photo."
    When I go to the Develop tab it displays "There was an error working with the photo" over the photo, but I can edit it... When I close the catalog and re-open it, the changes don't reflect UNTIL I go back to the Develop tab, then the thumbnail will reflect the change. But the system still insists that it has a problem with the file...
    2) The same thing happens when I export the file from my Working Catalog as an image of the same format - be it tif, dng, or psd, or RAW files. Not sure what I was refering to here (can't duplicate today - July 17).
    When it doesn't happen:
    When I export the file to the auto import folder for my Portfolio catalog (original format). This seems to work...
    Why am I so confused? Because all of these catalogs are located on the same drive (which is different than the drive my Working Catalog is on). When they are auto imported to my Portfolio catalog they seem to work, but everything else throws an error sinse I upgraded to LR5!
    My System:
    Windows 7 Pro SP1 (fully up to date) 64-bit
    Intel Core i7 CPU 950 @ 3.07GHz
    Installed RAM: 12.0 GB
    My Lightroom 5 Working Catalog doesn't seem to be having any problems...
    This problem is frustrating enough that I may go back to LR4. I can't have my archived files compromised...

    Suggestion to all who encounter problems like this: if you've installed 3rd party memory cards (ram), go back to your original ram, or at least the brand of ram that your computuer came with.
    Long story, short:
    I had the same error message in LR5.  It only happened with several images in a given import.  If I deleted all of the images from the import and reimported the images, a different set of images would have the error message.  The images that originally had the message would no longer have the problem.  I deleted and reimported several times while observing the same behavior. 
    Not only did lightroom give me issues, but Bridge had problems reading the files, and the previews of the problem images would not show up in Finder (Mac speak).  This ruled out, to me at least, that it was a software issue.  I went out and purchased a new card reader and had the same problems.  I tried a different card with different images and got the same problems. 
    After I contacted Adobe, they had me upload two files with the error, and they said the files were corrupted due to faulty hardware.  I took my mac book pro (13in early 2011 w/ 10.7.5) to the apple store and they ran a diagnostic test amoung other test and we came up with nothing.  Everything seemed to be good on the hardware side.  After some research the Rep. asked me about my ram (memory cards).  I had in the past installed two 3rd party cards to boost my ram from 4GB to 8GB. The rep. suggested that I go home and test the issue with the original ram my computer came with before we go any farther.  So far, I haven't had any issues. 
    I hope this helps,
    Josef

  • Error message- "LR has encountered problems reading this photo" after installing LR 5.6 on new computer and retrieving all contents from old HD from external HD.

    Hi-
    I got a new PC laptop, retrieved all old HD contents from my external HD, installed LR 5.6 (5.4 on previous PC) and when I tried to open up my old Lightroom catalog it has an error saying "Lightroom has encountered problems reading this photo.  You will not be able to make adjustments to this photo".  I tried to open the catalog straight from my external HD with the same error message. I've read about four billion forum threads to try to figure it out- files do not seem to be missing as most threads indicate.  The other threads suggest there is a corruption with the file, but I don't THINK that is the case.  Are there any other suggestions?   If the file is corrupted, how do I find out for sure?  Have I lost all my edits?? 
    Thanks for your help and time!
    sarah

    Hi-
    I got a new PC laptop, retrieved all old HD contents from my external HD, installed LR 5.6 (5.4 on previous PC) and when I tried to open up my old Lightroom catalog it has an error saying "Lightroom has encountered problems reading this photo.  You will not be able to make adjustments to this photo".  I tried to open the catalog straight from my external HD with the same error message. I've read about four billion forum threads to try to figure it out- files do not seem to be missing as most threads indicate.  The other threads suggest there is a corruption with the file, but I don't THINK that is the case.  Are there any other suggestions?   If the file is corrupted, how do I find out for sure?  Have I lost all my edits?? 
    Thanks for your help and time!
    sarah

  • "LR has encountered problems reading this photo" is the message I get when I try opening my Nikon D7

    I downloaded a trial version yesteday and it is not totally convincing !

    We'd need more details to help, including ... exactly what is a Nikon D7? I can't find any website that mentions the existence of a Nikon D7. Perhaps that is why Lightroom is having a problem
    Other information needed:
    The exact error message, word for word
    exactly what step (or what action) in Lightroom produces this message
    the operating system
    the version of Lightroom
    is the photo RAW or JPG
    where is this photo stored on your hard disk (the exact path and file name)

  • "LR has encountered problems reading this photo"

    This is the message I get when I try to open a RAW file.
    The camera I am using is Nikon D700.
    The file I am trying to open is on my HD.
    My system is Windows 7.
    I am using LR 5 that I dowloaded yesterday for Trial ( Trial Version ).
    Thanks.

    I recently followed the Adobe links to download the trial version of Lightroom 5 and discovered that it was downloading version 5.1 instead of the latest version which is 5.3 All releases of Lightroom 5 should support the Nikon D700 but v5.3 incorporates various fixes and improvements which may solve your current problem.
    Open your copy of Lightroom and check the version by selecting "Help / About Adobe Photoshop Lightroom" from the main program menus.
    If you have an earlier version then download Lightroom version 5.3 for Windows 7  from here:
    http://www.adobe.com/support/downloads/detail.jsp?ftpID=5693
    A list of camera models supported by the latest version of Adobe Camera Raw can be viewed here:
    http://www.adobe.com/uk/products/photoshop/extend.html

  • Lightroom has encountered a problem reading this photo + error  ???

    Details
    * The exact version of the Adobe Application you are running. Lightroom 1.0
    * Your Operating System details: Windows XP Professional Version 2002 Service Pack 2
    * Amount of installed RAM: 1 Gig
    * Amount of free disk space: 31.9 Gig, 184g (second drive)
    * Make/Model of Video Card: Nvidia Quadro FX500/FX600
    * Printer Details if you have a print problem: No print problems
    * The EXACT text of any Error Messages you saw:
    "Lightroom has encountered a problem reading this photo" "You will not be able to make adjustments to this photo" & Error idx ! = 0 && -idx <=->top-L->base
    * Precise symptoms of your problem
    Attempt to load all RAW files from (Canon 10d & MarkII). First few folders imported are fine, after loading 10 or so folder all the files afterwords have the above error, if I remove all files, and reload in a different order files that were giving the error will load correctly, and files that loaded correctly before now load with errors.
    Screen Captures for reference.
    http://www.pbase.com/brahm/image/80870830/original
    http://www.pbase.com/brahm/image/80870983

    Here is a snippet from a discussion on another forum that includes a quote from Jeff Schewe, whom I consider to be a very good source for reliable information:
    Look, I'll make it REAL simple...
    TIFF = Good
    PSD = Bad
    PSD is now a bastardized file format that is NOT a good idea to use. Even the Photoshop engineers will tell you that PSD is no longer the Photoshop "native" file format. It has no advantages and many disadvantages over TIFF.
    TIFF is publicly documented, PSD is not. That makes TIFF a preferred file format for the long term conservation of digital files.
    And, let me be blunt, anybody who thinks PSD is "better" than TIFF is ignorant of the facts. If Adobewould let them, the Photoshop engineers would tell you to quit using PSD.

  • There was an error processing a page. there was a problem reading this document (110)?

    hi
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    your sincerely
    KAPIL TRIVEDI

    When I encountered an error "there was a problem reading this document 110" in Acrobat Pro 11 on 28.7 MB CS6 file, it indeed was very frustrating.
    I solved my problem, but since I don't know which step benefitted me, I've to enumerate all the steps I took:
    Read below:
    1.1. I could copy the file anywhere on the drive, but couldn't 'save as' from Acrobat Pro.
    1.2. No document security was applied of any sort on the file.
    1.3. Still in the first tab of the document properties, all details under advance section were empty. No 'PDF Version' 'location' 'file size' etc were populated. Nothing.
    1.4. I couldn't change and save anything in any of property dialogue. I could comment on the text, but as soon as I tried to save, it gave an error (some sort of 'File reading' error).
    1.5. When I tried to extract a page (I tried many), it gave 'reading error'.
    1.6. I didn't try 'splitting error'. Since I was 100% sure, it'll give me same reading error.
    1.7. I opened the file in Firefox and tried saving it as pdf from there. But no error, but no save either.
    1.8. I ran 'Remove Hidden Information' from protection panel without any errors.
    1.9. I tried 'sanitize document' from the same tab, but didn't succeed.
    1.10. Then (here I think the problem was resolved), from Document Processing panel, I did some commands. 1st, 'Export all images', successfully. Then 'Remove all links', it found 0.
    1.11. Then in 'print production' panel, I clicked/tried to open acrobat distiller. The same opened, did some processing. But I don't know if it did something in solving the problem or not.
    1.12. Although I think my problem was resolved till now, but the last step I did was 'Saved As' the file (from the file menu) as a .ps file. Though I've not yet reopened/used that ps file (to convert it into a pdf file again). But around here I wanted to close the file and it asked me whether I wanted to save the file, I said yes. And it saved the file correctly. And I checked that in properties dialogue, the missing information was populated too.
    1.13. Sorry for so lengthy instructions, but I had no choice.

  • Error message: There was an error processing a page. There was a problem reading this document (110)

    I opened a pdf document in Adobe Reader X. When I attempted to scroll through the pages the following error message appeared, “There was an error processing a page. There was a problem reading the document (110). After an Internet search to try to find the reason for the error and a solution, I came across a site that suggested it was an issue regarding the fonts of the document. I then reopened the document and went into the document’s font properties (FILE – PROPERTIES – FONTS tab). There I noticed that the “Gathering font information” stopped at 2% which, of course, I took to mean that Adobe Reader X was having a difficult time in loading the font’s information. Another site suggested opening the document in the pdf reader, Foxit. So I did, and the document loaded properly with no error messages. I was still curious as to why the document did not load entirely in Adobe Reader X and if the same problem would occur using a different reader. I then downloaded the pdf reader, Nitro Reader 2. I opened the same document and initially received the following message, “The requested page number is invalid and does not exist in this document.” I closed the message and proceeded to scroll through the document. As I scrolled, the following message appeared, “This file was damaged (corrupted) and has been repaired.” I thought, “Wonderful!” I then chose <FILE – SAVE AS – PDF DOCUMENT> and saved the “repaired” document under a new name. When I opened the “repaired” document with Adobe Reader X, behold, the document opened entirely with no error message. I was curious, so I went into the document’s font properties and noticed, this time around, that the “Gathering font information” loaded to 100%. Nitro Reader 2 detected the error and fixed it. Now I’m left to wonder…why wasn’t Adobe Reader X able to do the same? I hope this post helps others who are experiencing the same issue.

    When I encountered an error "there was a problem reading this document 110" in Acrobat Pro 11 on 28.7 MB CS6 file, it indeed was very frustrating.
    I solved my problem, but since I don't know which step benefitted me, I've to enumerate all the steps I took:
    Read below:
    1.1. I could copy the file anywhere on the drive, but couldn't 'save as' from Acrobat Pro.
    1.2. No document security was applied of any sort on the file.
    1.3. Still in the first tab of the document properties, all details under advance section were empty. No 'PDF Version' 'location' 'file size' etc were populated. Nothing.
    1.4. I couldn't change and save anything in any of property dialogue. I could comment on the text, but as soon as I tried to save, it gave an error (some sort of 'File reading' error).
    1.5. When I tried to extract a page (I tried many), it gave 'reading error'.
    1.6. I didn't try 'splitting error'. Since I was 100% sure, it'll give me same reading error.
    1.7. I opened the file in Firefox and tried saving it as pdf from there. But no error, but no save either.
    1.8. I ran 'Remove Hidden Information' from protection panel without any errors.
    1.9. I tried 'sanitize document' from the same tab, but didn't succeed.
    1.10. Then (here I think the problem was resolved), from Document Processing panel, I did some commands. 1st, 'Export all images', successfully. Then 'Remove all links', it found 0.
    1.11. Then in 'print production' panel, I clicked/tried to open acrobat distiller. The same opened, did some processing. But I don't know if it did something in solving the problem or not.
    1.12. Although I think my problem was resolved till now, but the last step I did was 'Saved As' the file (from the file menu) as a .ps file. Though I've not yet reopened/used that ps file (to convert it into a pdf file again). But around here I wanted to close the file and it asked me whether I wanted to save the file, I said yes. And it saved the file correctly. And I checked that in properties dialogue, the missing information was populated too.
    1.13. Sorry for so lengthy instructions, but I had no choice.

  • Error : There was a problem reading this document (109).

    hello, i have a lot of PDF Files that become corrupted ! i dont know why
    and i receive this error message when i open the pdf file:
    " There was an error processing a page. There was a problem reading this document (109)."
    im using adobe acrobat 8 prof. also acrobat reader.
    please can any one help me to solve this big problem.

    When I encountered an error "there was a problem reading this document 110" in Acrobat Pro 11 on 28.7 MB CS6 file, it indeed was very frustrating.
    I solved my problem, but since I don't know which step benefitted me, I've to enumerate all the steps I took:
    Read below:
    1.1. I could copy the file anywhere on the drive, but couldn't 'save as' from Acrobat Pro.
    1.2. No document security was applied of any sort on the file.
    1.3. Still in the first tab of the document properties, all details under advance section were empty. No 'PDF Version' 'location' 'file size' etc were populated. Nothing.
    1.4. I couldn't change and save anything in any of property dialogue. I could comment on the text, but as soon as I tried to save, it gave an error (some sort of 'File reading' error).
    1.5. When I tried to extract a page (I tried many), it gave 'reading error'.
    1.6. I didn't try 'splitting error'. Since I was 100% sure, it'll give me same reading error.
    1.7. I opened the file in Firefox and tried saving it as pdf from there. But no error, but no save either.
    1.8. I ran 'Remove Hidden Information' from protection panel without any errors.
    1.9. I tried 'sanitize document' from the same tab, but didn't succeed.
    1.10. Then (here I think the problem was resolved), from Document Processing panel, I did some commands. 1st, 'Export all images', successfully. Then 'Remove all links', it found 0.
    1.11. Then in 'print production' panel, I clicked/tried to open acrobat distiller. The same opened, did some processing. But I don't know if it did something in solving the problem or not.
    1.12. Although I think my problem was resolved till now, but the last step I did was 'Saved As' the file (from the file menu) as a .ps file. Though I've not yet reopened/used that ps file (to convert it into a pdf file again). But around here I wanted to close the file and it asked me whether I wanted to save the file, I said yes. And it saved the file correctly. And I checked that in properties dialogue, the missing information was populated too.
    1.13. Sorry for so lengthy instructions, but I had no choice.

  • RE: [Adobe Reader] when i open pdf file it open all the pages but some pages give error massage (there was error processing a page,there was a problem reading this document 110) but if i open this page which give me error with google chrome it's work ? i

    HelloThank's for your helpsI hope this document is helpfulBest Regards,
    Date: Sun, 22 Jun 2014 17:10:17 -0700
    From: [email protected]
    To: [email protected]
    Subject:  when i open pdf file it open all the pages but some pages give error massage (there was error processing a page,there was a problem reading this document 110) but if i open this page which give me error with google chrome it's work ? if you can help me th
        when i open pdf file it open all the pages but some pages give error massage (there was error processing a page,there was a problem reading this document 110) but if i open this page which give me error with google chrome it's work ? if you can help m
        created by Anoop9178 in Adobe Reader - View the full discussion
    Hi,
    Would it be possible for you to share the document?
    Regards,
    Anoop
         Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6485431#6485431
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    thank's for reply and your help
    i did the step's that you told me but  i still have the same problem
                                     i have the latest v.11.0.7
    i
    i disable the protected mode

  • There was a problem reading this document (117)

    Dear Designers
    I am facing a strange problem while doing test presentment in Adobe output designer. When i do a test presentment with my dat file which is meant for fax (^job newFax   -fform01F.MDF) , i see the pdf (consist of 2 pages ) but as soon as i scroll down to next page (Pg 2)  of my pdf ; it giving me a Adobe reader error pop up "There was a problem reading this document (117)" and when i click OK and comes to page 2 (i'm seeing the content of Pg2 curerntly) and scroll back to page 1 the data on page 2 goes blank. What could be the possible reason for  this ? I assume the flaw is on Adobe reader side , but please brighten me with the knowledge if there is some issue on dat file side.
    Any possible guidance or help would be highly appreciated
    thanks
    jaY

    Sorry, I do not quite understand what your problem is:
    you have a problem with signing in to the ExportPDF service ?
    you have a problem opening PDF files ?  If so, are these local or online documents?
    P.S. Reader XI and earlier will no longer support Document Cloud PDF services as of May 20; see https://forums.adobe.com/docs/DOC-5891

  • THE FAMOUS ERROR: There was a problem reading this document (15) - Thanks Adobe Engineering team

    As a result of this error, I cannot delete pages in a big PDF file I have of 1032 pages.
    The error, famous on the web and in Google, is:
    there was a problem reading this document (15)
    I hope I can find a solution for this, because I cannot delete the unnecessary pages inside the document which is driving me crazy.
    Adobe Acrobat X has a very poor quality testing. In fact I don't beleive Adobe test their products, I think they just program them, label them as the finished product, ASK FOR A HIGH PRICE, OF COURSE, and release them to the market creating a lot of nightmares and headaches to the customer.
    Adobe Acrobat X crashed several times when the files have flash content inside or formularies. The program, simply, is bad programmed with a very poor engineering inside.
    As soon I find an alternative for PDF, I will switch, I promise, in fact I don't promise it, I SWEAR IT.
    And if I dont find a solution for this I will put in my car a banner that says "DON'T BUY ADOBE ACROBAT, IS THE WORST PROGRAM YOU CAN FIND!"
    I'm loosing days and days of work, this is costing me problems and money.

    Yes, there is something wrong with the document. That is the defective programming the Adobe engineering team did. And please, allow me to explain you why it is defective. After you spend millions dollars in 950 engineers and 3100 beta testers, you can destroy Adobe Acrobat X easily just downloading a website rich in flash content. Some animated banners in the downloaded pages from the web, it's enough to destroy it.
    Just go to a website where you have animated banners, and press Shift+Crtl+O to download the pages...
    Save your PDF document and then try to work with it.
    If the document has a big size, let's say 1000 pages approximately, and many of them have flash content... Adobe Acrobat X crash automatically just moving from one page to another.
    As simple as that.
    Is the most unstable program I've seen in all my life. And please, don't tell me it's my machine, because I've tested it in other computers. The same!
    But there is more! yes
    Forms fields also destroy Acrobat X
    In a big PDF file having several pages inside with forms, just go to Tools, Forms and Edit, then in the list of pages try to delete the forms fields selecting them and pressing the Del key... crasshhhh Acrobat X die.
    What kind of betatesters you chose to test your products? For sure are people that are working with light documents of 5... 10 pages and no more.
    For sure are not people working extensively with Adobe Acrobat, as I do.
    And what happens when Acrobat X crash miserably time after time? that the Error 15 comes, because the file becomes corrupted.
    This is not serious.
    Is this the kind of performance and stability that Acrobat provide to the customers? having the risk to lose important documents and data, due how unstable is the program?
    You can tell me you hired NASA personnel to do this program, but customers need results, and crashing the program just pressing one key is not serious.
    And talking about complains I don't want to remember the last update of the Acrobat 9 !!!
    And you know what? a simple tool as NitroPDF don't crash!
    Sadly NitroPDF is not an option for me, because I embed videos in the PDF documents and NitroPDF don't allow me that.
    I am using Adobe Acrobat X because sadly I don't find another alternative, the day I find it, I'll switch for sure.
    Or perhaps we can get a miracle, and your programmers could focus in what is IMPORTANT: STABILITY AND PERFORMANCE.

  • When i open pdf file it open all the pages but some pages give error massage (there was error processing a page,there was a problem reading this document 110) but if i open this page which give me error with google chrome it's work ? if you can help me th

    when i open pdf file it open all the pages but some pages give error massage (there was error processing a page,there was a problem reading this document 110) but if i open this page which give me error with google chrome it's work ?
    if you can help me thank's
    [email address removed by host]

    thank's for reply and your help
    i did the step's that you told me but  i still have the same problem
                                     i have the latest v.11.0.7
    i
    i disable the protected mode

  • Error:There was an error processing a page. There was a problem reading this document (129)

    System: Windows 7 64-bit
    Adobe Acrobat Pro X
    Client received a pdf file and gets this message when try to open it.
    I test it on my PC which is using Acrobat standard (same system) and gets the same error. Did some research on Internet and this message with the code 129 is rare.
    Please help and thanks in advance.
    Feng

    Thanks Guys.
    The file she was trying to open was created by herself days ago, I asked client to open previous file version and she can open it.
    So that means the conclusion you guys made is correct.
    But she is getting another error message when sha trys to save a different file:
    "The dicunent could not be saved. There was a problem reading this document (14) "
    Any ideas?
    Thanks

  • Problem with saving a pdf file to computer. Continually get an error message " This document could not be saved. There was a problem reading this document (21).

    Need advice on a saving file issue. I'm having problem with saving a .pdf file to computer. Continually get an error message " This document could not be saved. There was a problem reading this document (21). This is new as this error message just recently started to pop-up.

    More information about this issue can be found here:
    https://forums.adobe.com/thread/1672655
    A "quick" fix that worked for me was to uninstall Adobe... then download the base install for Adobe Reader 11.0.
    Then download each of the individual updates and run them sequentially. 
    I've installed back up to the last security update which is version 08 and have been able to do normal Save As operations.
    You will have to disable automatic updates in order to stay at version 08 until Adobe resolves this issue in a later release.
    http://www.adobe.com/support/downloads/product.jsp?product=10&platform=Windows
    Adobe Reader 11.0 - Multilingual (MUI) installer    AdbeRdr11000_mui_Std
    Adobe Reader 11.0.01 update - Multilingual (MUI) installer    AdbeRdrUpd11001_MUI.msp
    Adobe Reader 11.0.02 update - All languages    AdbeRdrSecUpd11002.msp
    Adobe Reader 11.0.03 update - Multilingual (MUI) installer    AdbeRdrUpd11003_MUI.msp
    Adobe Reader 11.0.04 update - Multilingual (MUI) installer    AdbeRdrUpd11004_MUI.msp
    Adobe Reader 11.0.05 security update - All languages    AdbeRdrSecUpd11005.msp
    Adobe Reader 11.0.06 update - Multilingual (MUI) installer    AdbeRdrUpd11006_MUI.msp
    Adobe Reader 11.0.07 update - Multilingual (MUI) installer    AdbeRdrUpd11007_MUI.msp
    Adobe Reader 11.0.08 security update - All languages    AdbeRdrSecUpd11008.msp

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