LR5 trial to full version with serial doesn't open

Hi i have just bought a full version of LR5 after the trial expired I put the serial number into it and I get the green click and then move to the next window and fill out my details and then it won't open... anyone had the same issue thanks

yeah I think that I was on hold for a long time so I feel your pain.
did you let your trial verson run out, just out of interest?
From what I remember it was to do with the library setting and key registers within the OS their is a bit to it but I know from past that adobe can fix it.
Good luck I'll keep looking into it for you and see if their is anything else on the net
Thanks
Wade @ TwoFivePhotography
www.facebook/TwoFivePhotography

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Lost Box of full version with serial

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You can always download the software (Download CS4 products) For the serial number try contacting Adobe support thru chat and see if they can help.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

How do i turn trial version to full version with serial number?

I purchased Adobe CS6 Design and Web Premium, but it was the Windows version I needed the Mac. I was sent a new Mac serial number, and the Adobe representative said I could download free trial and put in serial number to make it full version, but i cant figure out how.

Hi cayebug92,
When you proceed to install the software, it will prompt you to enter the serial number to continue with the installation.
If you have already installed the software then whenever you first launch the software, a window would come up indicating the no. of days left for trial usage along with a dialog box to enter the serial number to activate.
You can also launch the application and navigate to 'Help' menu and select 'Activate'. The activation screen would come up seeking the serial number from you. Enter the serial number and the trial would be converted to full version.

Moving from trial to full version. Serial number not valid?

Trial version will not accept new serial number for authorization.
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While you're at it, you should see if they will just refund your money then you could go to the App Store and get it for $80.
If the above number doesn't work the web page Contact Apple might help.

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also installed CS (1)
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Any insight and you are my hero of the day!!

This post should definitely help you
http://blogs.msdn.com/sqlserverfaq/archive/2009/01/30/part-1-sql-server-2005-patch-fails-to-install-with-an-error-unable-to-install-windows-installer-msp-file.aspx?CommentPosted=true
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Mark as Answer if it helps. This posting is provided "AS IS" with no warranties and confers no rights.

2 issues - Invalid Serial Number issue & Lightroom 5 Trial vs full version folder hierarchy question

Hello
not sure if I should split these two questions...
1 - Invalid Serial Number issue
I'm helping out a friend with their large photo collection and they bought Lightroom 5 and received the serial number but when we add this to Lightroom it states that it's invalid - I tried leaving it until the following week (I visit them weekly) and it still refusing the number - when I went into their Adobe account and took a look at downloads the option to download the full version is greyed out (or an x - I'm not sat on their computer right now so can't double check) but it wouldn't allow me to do anything so we just had the trial version.
anyone know what the issue is - shall I get them to contact Adobe to get them to take a look - I also had issues trying to find a customer support email address lol. (I seem to faffing with lots of websites/software/companies this week so getting a little frazzled!)
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This question is linked to the above i- I am wondering if the folders in Lightroom are different in the trial version vs the fully paid version.
I had set up some greeting card templates and contact sheet layouts for my friend and tried to transfer them to her computer but whilst, LR 'sees' the folders it just doesn't acknowledge the templates - I tried it several ways but I've not had that issue before so will that sort itself when I get the serial number fixed?
Thank you for any help or suggestions - hope you all have a good weekend :-)
Lenny

Hi Lenny, the two questions may be related but the trial is actually the same as the full version. I would suggest getting the serial number issue sorted out first. There have been known issues where a paid for product still shows up as a trial.There is not a lot the community can do. You need to contact Adobe directly using the link below. Use the dropdown menu for boxes (1) & (2) to scroll down the list and choose:
1. Adobe Photoshop Lightroom
2. Serial number issues or activating my product
3. Click on the blue button: Still need help? Contact us – then click the button marked “chat now”
It’s usually possible to start a live chat, if an Adobe agent is free, and often to get the problem fixed right away.
Click here to get help now Contact Customer Care

Update english trial version to full version with serialnumber of a german version

Is it possible to update the english trial version of LR to a full version with the serial number of a boxed german version of LR?

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I used a trial version of lightroom and lightroom mobile. within a few days of the trial expiring I used a credit card and bought a serial key from adobe.com to upgrade from trial to full version. but for some reason lightroom mobile on my iPads says my trial has now expired and i need to sign in with an id that has a paid version. i have already done that! how do i solve this problem? i can't use lightroom mobile yet i have full version on my desktop. please help.

In order to use Lightroom Mobile you must have a creative cloud subscription. Lightroom Mobile worked for 30 days because you are given a trial period. But beyond that trial, Lightroom Mobile cannot be used unless you subscribe to a creative cloud package. The most common one, I believe, is the one that includes Photoshop/Bridge, Lightroom and Lightroom Mobile for $9.99/month.

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Adobe Flash Pro CC Trial or Full Version?

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I just purchased the upgrade from trial to full version. It does not work. It asks for my orginal serial key and when I paste in the trial key it says invalid??

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lanceblack,
You know, I had seen your similar post in other forum with same issue. This itself is confusing for other participants including myself to keep track of forum discussion regarding same issue.
It would be nice if you keep your issue in proper forum in one place, less confusion for others.
Corky02 said better than I did yesterday. I am not quite sure why or what impresssion that you'd easily upgrade from try-out app into full-license. For many people are aware that what it means or what does this having to do with upgrading qualification with any applications. Why did you think you would get to upgrade that easily from trail try out app to licensed one?
I don't think the Apple's ads are misleading. I just think you got yourself confused. Sorry I can't help you. IF I am Apple employee, I would love to help you and get this resolved for you. I am just one of those participants helping others.
Once again, I am sorry that you get your view all wrong and lead into thinking that you are entitled to do so. But you need to understand that once if you had purchased a full license app from try-out app. Most people know what does that mean with try out app for the first time. And most people know that if they wish to purchase an application, this means purchasing a boxed (or electronic downloaded file) from Apple retail store (or online store). Plus, new venue at Apple offering Mac App store. I think that is a little confusion for some people who are not familiar with the difference.
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I installed Lightroom from Creative Cloud (CC) trial on Windows 7 Pro, 64-bit. The version is LR 5.6. I do not want CC, so I purchased the full version of LR on DVD. I was going to reinstall LR from the DVD, but see that it is only version 5.2. I have already done a fair amount of work with the trial LR 5.6 and am worried about losing the catalog that I have created.
So I thought I could apply the full version license key to the trial install, but there is no place to do that within LR. When I bring up the CC master application it shows that I have 5 days left with LR, but still has no way to apply a license key.
I had a very long and frustrating chat session with tech support. In the end I was advised to uninstall the trial, then install the full version. I might be able to download LR 5.6 full and simply install that.
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Is there any way to apply the license key for standalone full version of LR to the trial version that was installed using CC?
If I uninstall trial version, will I be able to install LR 5.6 download and apply license key?
If I cannot install from download and instead have to install from purchased DVD, will version 5.2 be able to import the existing catalog? Will subsequent upgrade(s) to 5.6 go smoothly?
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You should just uninstall what you have installed for LR 5.x, now, then download and install the LR 5.6 update from the Adobe Updates page, and enter your standalone serial number, and things should pick up where you left off.
You might want to go into LR’s preferences (if LR is still opening for you) and see where the catalog (.lrcat) file actually resides on your computer in case you have a problem and have to double-click on that .lrcat file to open your catalog, but my experience is that nothing will seem different after you’ve installed the new version other than the version number will be newer. The preferences, catalog, and pictures are somewhere different than where the program is installed so uninstalling and reinstalling shouldn’t affect any of it.
LR 5.6 update is here: http://www.adobe.com/downloads/updates/
FYI, the CC-LR is licensed by logging into CC, the standalone version is licensed by entering a serial number. That is why you have to uninstall the CC_licensed version and install the non-CC-licensed version.
It also probably wouldn’t mess anything up to install LR 5.2 from the DVD, but then you’d have to turn around and immediately download the LR 5.6 update, anyway, and it would waste time, so why not start with the latest update. The update is a fully function program, not a patch to an existing program. It’ll either find your existing licensing information if you’ve already entered the serial number or ask for a serial number if it doesn’t find anything—which sounds like your situation.

LR5 trial to full version with serial doesn't open

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