LSO Content Player error

Question

Hi all,
I have a problem when I started a WBT course in SAP Learning Portal.
We are using the ECC 600.
The Content Player  shows the error 404 Not Found.
I don't know how to check a log of this issue.
I was checking the config in the IMG, I was trying different optiones but nothing. I couldn't.
Could you help me please?
Regards,
Jorge

Answer 1

Hello,
Error 404 has many reasons try contacting your portal consultant.
this may be the reason
When communicating via HTTP, a server is required to respond to a request, such as a web browser's request for an HTML document (web page), with a numeric response code and an optional, mandatory, or disallowed (based upon the status code) message. In the code 404, the first "4" indicates a client error, such as a mistyped URL. The following two digits indicate the specific error encountered. HTTP's use of three-digit codes is similar to the use of such codes in earlier protocols such as FTP and NNTP.
At the HTTP level, a 404 response code is followed by a human-readable "reason phrase". The HTTP specification suggests the phrase "Not Found"[1] and many web servers by default issue an HTML page that includes both the 404 code and the "Not Found" phrase.
A 404 error is often returned when pages have been moved or deleted. In the first case, a better response is to return a 301 Moved Permanently response, which can be configured in most server configuration files, or through URL rewriting; in the second case, a 410 Gone should be returned. Because these two options require special server configuration, most websites do not make use of them.
404 errors should not be confused with DNS errors, which appear when the given URL refers to a server name that does not exist. A 404 error indicates that the server itself was found, but that the server was not able to retrieve the requested page.