Lüfter problem z710 win 8.1

hallo zusammen
habe bei meinem z710 unter win 8.1 immer noch probs mit dem lüfter der sich nicht abschaltet. bios update wurde schon durchgeführt. das lenovo energy management wird für das modell nicht aufgeführt - kann ich es trotzdem benutzen?
prozesse und arbeitsspeicher habe ich im taskmanager überprüft - selbst bei sehr niedriger auslastung unter 5% läuft der lüfter deutlich hörbar.
schnellscan der hardware mittels solution center ergab keine aufälligkeiten
bin um jede hilfen dankbar das gerät ist erst zwei monate alt und ich möchte einen defekt der hardware ausschließen.
gruß christian

Hallo Marcel,
ich verzweifele!! Seit etwa Mitte Februar versucht man das Problem zu lösen. Mein Notebook ist bereits 2 mal eingeschickt worden. 1 mal nach Reklamation über meinen Händler. Dabei wurde Lüfter / Kühlung von MEDION ausgetauscht. Danach wurde das Notebook durch die Werkstatt meines Händlers erneut kontrolliert, um auszuschließen, dass sich irgendetwas ungewollt öffnet und dadurch der Lüfter anläuft . Das 2te Mal wurde das Notebook nach einem Telefonat von mir mit dem Technischen Support Ende März. eingeschickt. In dem Telefonat hatte ich den Eindruck, dass mein Gegenüber die Problematik verstanden hat. Zusätzlich habe ich eine Kopie von der Frage von Christian und Deiner Antwort vom 25.06.2014 dem Paket beigefügt. Gestern habe ich das Notebook zurück erhalten. Jetzt wurde das Mainboard durch MEDION ersetzt. Der Fehler ist aber nach wie vor vorhanden. Der Lüfter läuft und läuft und ..... und es nervt und nervt und... Wird denn vor Auslieferung nicht durch einen Test kontrolliert,ob die Beanstandung behoben ist? Was kann ich jetzt noch machen?
Beste Grüße
Matthias

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