Lumetri Looks crashes Premiere CC

when trying to use the Lumetri Looks presets, Premiere crashes. Tech chat said to delete the 6.0 and/or 7.0 folderes in Premiere prefs (which I did) and it did not work. After that "fix"and another crah, it created another 7.0 folder (whatever that means) - so unsure why all this suddenly doesn't work. I didn't have any issues w/Lumetri prior to the last Cloud update

Do you have OpenCL: acceleration turned on? If so, try turning that off.

Similar Messages

How can I add new lumetri looks to Premiere Pro 2014?

I just downloaded some great new Lumetri looks, created for SpeedGrade, which I'm currently not using [much].
Since Premiere Pro now comes with a default set of Lumetri looks in the Effects panel, how would I go about importing these new effects for use in Premiere Pro?
I did find the /Documents/Adobe/Lumetri folder, but it doesn't have the actual Looks in it--just a user settings XML file. I searched for the names of the presets but didn't find them.
I also tried to add a New Preset or Custom Bin, but then couldn't figure out how/what to import.
Anyway, I'd love to be able to use these looks, right in Premiere Pro. Any advice?
Thanks in advance. Running Mavericks OS.
PS. The link for download is http://digitalfilms.wordpress.com/2014/05/24/speedgrade-looks/, if anyone is interested.

Hi,
If you choose export "movie" that is all AVI ....go lower to what you see here and you get lots of options...make sure video panel is active or the choices will be greyed out

Premiere Pro running so slow when Lumetri look applied to clips

Hi all, When i add any of the lumetri looks to a clip on my timeline Premiere pretty much grinds to a halt and i cant do anything.
If i try to render the clip its says it will takes hours just to render a few seconds.
I have tried both adding the lumetri looks to the clip and to an adjustment layer and still have the same problem.
Im running Premiere Pro CC vers. 7.2.1
System : Macbook pro late 2011
Processor - 2.5 GHz Intel Core i7
Memory - 16 GB 1333 MHz DDR3
Graphics - AMD Radeon HD 6770M 1024 MB
Software - OS X 10.9.1 (13B42)
Any help would be greatly apprecited, as this is driving me mad...
Thanks
Peter

Hi Peter,
I'm sorry for the trouble this is causing. We are aware of the performance issues that were introduced in version 7.2 with certain AMD GPU cards.
We're investigating the problem now.
I know this is not ideal but in the mean time here's a few workarounds:
- Revert back to 7.1
- Disable GPU acceleration when using those effects
Here's a list of effects that seem most problematic:
*Fast Color Corrector
*RGB Curves
*ProcAmp
*Edge Feather
*Lumetri Looks effects
These effects do not appear hinder the performance in my testing:
*All Blurs Effects
*Three Way Color
*Crop
*Garbage Mattes
*Levels
Again, I apologies the the inconvenience.
Best,
Peter Garaway
Adobe
Premiere Pro

NO lumetri Looks or LUTS in Premiere Pro CC

I'm trying to use one of the many preset looks that all the videos show that should be in Premier Pro CC,
but when am asked to locate the looks/LUTS on my harddrive in the Lumetri folder...I don't have any.

Hi BonusNewYork,
Thanks for posting on Adobe forums.
Please check for Lumetri looks under Effects Panel.
Please reply if this works.
Regards
Sandeep

RGB Curves crashing Premiere after update

I just updated Premiere CC and every sequence that uses RGB curves has been crashing on me. Premiere starts acting as if it is being asked to do way to much. The video starts displaying still images every ten seconds from the video until the entire program becomes unresponsive. When I pass the buck to media encoder and watch my CPU usage it tells me that I am using 775% of the CPU. I've opened sequences where is hasn't had curves and applied them and immediately the program begins to slow down and crash. Anyone else having this issue?
- Adobe CC
- iMac 3.4 GHz i7

Hello,
I'm sorry for the trouble this is causing. We are aware of the performance issues that were introduced in version 7.2 with certain AMD GPU cards.
We're investigating the problem now.
I know this is not ideal but in the mean time here's a few workarounds:
- Revert back to 7.1
- Disable GPU acceleration when using those effects
Here's a list of effects that seem most problematic:
*Fast Color Corrector
*RGB Curves
*ProcAmp
*Edge Feather
*Lumetri Looks
These effects do not appear hinder the performance in my testing:
*All Blurs Effects
*Three Way Color
*Crop
*Garbage Mattes
*Levels
Again, I apologize for the inconvenience.
Best,
Peter Garaway
Adobe
Premiere Pro

Exporting to Media Encoder crashes Premiere Pro CC 2014

Greetings,
I am experiencing a problem with premiere off and on. Right now it is an on problem. When I am exporting from Premiere Pro CC (and CC 2014) it will intermittently crash Premiere. I have tried this with several different audio and video formats (AVI [Lagarith and uncompressed], WAV, H.264, MPG2, AAC, etc). At the moment, every time I go to export to queue it locks up and hangs on the "Preparing data for export..." Media Encoder Launches and then it just freezes. I get "Problem Even Name: AppHangB1" over and over. Sometimes a full restart will fix this temporarily and sometimes it goes away for a long while. I managed to get a few sequences exported and then it just kept freezing on every PP CC restart.
Here are my system specs:
Premiere Pro CC (up to date)
Win 7 64bit (up to date)
i7 970
24GB Ram
NVIDIA 470GTX (driver up to date)
3 x 1.5TB internal
4TB internal
3TB internal
12TB RAID 5 via USB 3.0
USB 2.0 and 3.0 drives
FireWire audio device (M-AUDIO FireWire1814)... although, I am not using it for playback. It is connected.
Footage is from C100 H.264 .MTS, H.264.mov from 7D, and H.264 .MOV from iPhone.
All stock video plugins with a few third party audio plugs.
This problem happens with and without third party plugs, but it happens that this project uses them.
I have chatted with Adobe help twice about the matter and nothing has come of it. Log out, log in = same. Restart = same (sometimes), create new user account = same, and so on. The only thing I haven't done is completely re-install premiere, which seems a bit overkill. One of the reps said he would get back to me in a few days after he watched the issue via screen share. Never heard back.
I get the sense that this has something to do with PProHeadless.exe not launching or not running properly. When the crash happens on a fresh restart of PP CC 2014 PProHeadless is not running. I can start PProHeadless and it will send sequence to media encoder. When I try to export another sequence from the same project it crashes and I see another instance of PProHeadless launched.
Also, once the projects are exported to Media Encoder, I can encode them to any format with no problem. The problem is getting the sequences there!
Is there anything that I am overlooking here?
Thanks for the help!

Hi
Premiere pro cc 2014 8.0.1 (21) build
Encoder CC 2014 8.0.1.48
I use CC for Teams so it updates all the time.
Again when I tried to use it today by letting premiere open it by sending an output into Queue it crashed both Encoder and Premiere.
In order to shut down Encoder and Premiere I had to go into Task Manager and "End Process Tree" on everything adobe I could find because just ending Encoder did not work it would not close. I remembered that years ago when Premiere would crash we had to end a photoshop process. I found photoshop open even though it was not "alive" on my task bar. I had used it yesterday but had closed it. I also had to close dynamiclinkmanager.exe *32 as well as one of the three Adobe CDF Helper.exe*32. They popped back on but Encode closed and then I got a message that Premiere needed to close and did when I clicked the button to let it close.
After all this I re-opened Encoder by itself and checked the Preferences finding that Import Sequences Natively option was again checked.
By the way for me, "Launch AME manually, then drag the sequence from PPro's Project panel to AME's Queue (or to a preset in the Preset Browser). That uses a different code path than the File>Export>Media workflow." won't work most of the time because I do live events of panel interviews that may run 2 or more hours. I need to break them down to chapters for the web
Also I know this isn't part of this problem but I and many others would still love dynamiclink to work to Encore because the DVD is not dead yet. The current work path is a drag.
Looks like some programers and engineers have some work to do.
Thanks
Dennis
My computer:
Self built PC windows 7 Professional 64 bit Build 7601 SP 1 I use auto update so it is up to date.
ASUS P6x58D Premium Motherboard
Intel (R) Core i7 930 @ 2.80 Ghz
Installed Memory 12 GB
NVIDIA GeForce 9500 GT
NVIDIA GeForce GTX 580
2 Apple Monitors and a HP full HD Monitor
With a BlackMagic Intensity Pro Capture Card

Lumetri looks NOT showing up in the effects panel

When I open my effects panel I can see the Folder "Lumetri Looks" at the bottom of the list.
But it is empty. A few updates before I could see several default looks in that list.
Can anyone help to get those Lumetri Looks back into the effects list?
I found an answer to a similar question explaining how to reset Premiere by holding "Option" + "Shift" while starting the program. On my Windows PC that would be ALT + Shift. But it did not help.

I thought there were a couple different ways to get Lumitri in Premiere
i use the Lumitri that is empty to guide me into my custom made LOOKS from SpeedGrade
i thought there was another Lumitri bin in the effects panel where you can choose the 'already made'
i never go there, as I only go to
Effects
color correction
lumitri
the regular Lumitri is not in Color Correction. It has its own folder I think.
Is it the 'custom' Lumitri where you are looking and not the Lumitri lower in the bin stack? Yes, you did say at the bottom is where you are looking - sorry me bad
sorry, not at my machine

Pre-render (preview) acts crazy and crashes Premiere - QT Bug?

I have a MacBook Pro 17", 2GB RAM, 2.4 GhZ dual core
Looks like some sort of QT Bug:
I have set my sequence preview settings to render with QT Animation codec. When I preview the sequence, it gets stuck at a specific location on a timeline when it reaches a still image. Then I try to cancel the render, but instead it crashes Premiere. Funny thing, that putting the image at some other location on timeline renders perfect. I have tried everything - I've changed the image to another one - same thing. I've deleted all the preview files - nothing changed. Then I've tried to change the codec in the Sequence Preview Settings and I found out, that when it's on DV-PAL, or I-Frame Only, it renders just fine!!! So I suppose that it's some sort of a bug that is in QT native codec probably... (it only happens to a still image on a specific location on timeline)

As a test, try nesting the problem sequence in a new empty sequence then export that new sequence using QuickTime. Let us know whether or not that succeeds.
Cheers
Eddie
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Canon 300 footage crashing Premiere PRO 6 on Mac PRO

As stated above... C300 footage crashes Premiere Pro when using on my Mac Pro. It happens when you scrub through the footage. I have done plenty of searches and everyone with a Mac Pro seems to be having the same problem. The footage also has glitches in the frames when it plays and renders. The only solution I have found is to transcode the footage to something else, which kind of defeats the purpose of using Premiere Pro 6 in the first place. I know this is a problem specific to the Mac Pro because my Macbook Pro does not have this issue when dealing with C300 footage. Does anyone know of any actual solution to this other than transcoding all the footage?
Premiere Pro 6.02
Mac Pro OSX 10.8.2
2 x 2.66 6 core Intel Xeon
32GB Ram
ATI Radeon HD 5870 1024

Hello,
Because you've said you already "re-downloading":
1. Maybe you have to activate/deactivate, so please have a look there:
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
2, Sometimes, we know in the meantime, the "opm.db file" is the culprit. In this case you should delete it.
3. Did you already try "uninstalling and re-installing"?
Be careful with (de)installing aso. by (de)installing by your own resources. As much as I regret it and as strange as it may seem I fear it's a challenge for Adobe's Creative Cloud Cleaner Tool.
Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
I quote: Adobe Creative Suite Cleaner Tool helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations
4.If necessary and for further questions click through http://helpx.adobe.com/contact.html and if "open" please use chat, I had the best experiences.
Good luck!
Hans-Günter

3rd party plugins crash Premiere after restart.

Yesterday, everything worked fine. I have a Sequence with clips and have been happily rendering from it for a week.
It has a mixture of Magic Bullet Looks, Film Convert and native effects across a range of clips.
Today, on opening Premiere I find that if any of the 3rd party plugins are enabled I can't render - worse, they crash Premiere.
I have not installed anything or changed anything since I was last using Premiere. I installed an update to the Creative Cloud desktop app this morning, but that was after I started having these issues.
I have tried restarting Premiere numerous times.
Rendering is fine with native Premiere plugins.
System:
Win 7 Pro
Core i7 950
12gb RAM
Quadro FX3800
Running Adobe CC, latest versions

It gets wierder. After the Creative Cloud desktop app was updated it said a whole bunch of programs needed updating so I updated Premiere.
On restart it now wont even recognise the .MTS files it was happily reading earlier.
Apparently it is now an Unsupported Compression Type, which it clearly wasn't earlier.
Windows plays the file fine so this is ANOTHER Premiere issue I'm having now...

Some SFX crashing Premiere Pro 5.5

I have some SFX libraries, which are .aif files, and for some reason importing them causes Premiere to lock up and I have to force quit it. Any idea why that might be happening? These are SFX I regularly used in FCP projects.
Thanks!

Thanks man. I have a Mac Pro tower, dual 2 gHz dual-core processors (quad) with 10 gigs of RAM. It's a bit old, but it handles most of this stuff perfectly.
I don't see how I can attach a file to this message board, but the file (files) in question were .aif files, the finder calls them "AIFF-C audio." They play fine in quick look, quicktime, and FCP. On import, they either crash Premiere or lock it up so that I have to force it to quit anyway.
If there's a way to attach one I will, but hopefully that gives you enough info. Thanks for your help. I'm still getting over the transition from FCP, and loving CS5.5, so figuring out how to make little things like this go smoother is very helpful.

Lumetri looks in latest release

Hi,
I am using Premiere CC now for several months and upto yesterday I could use Lumetri looks without problems. Yesterday I installed the latest update, and it seemed to work. However, the bin Lumetri in the effects panel was empty and I could not find look up tables anywhere on my computer. Any suggestions?
Hans

It worked ok.
Op 14 okt. 2014 om 22:09 heeft shooternz <[email protected]> het volgende geschreven:
Lumetri looks in latest release
created by shooternz in Premiere Pro - View the full discussion
Is the FX Search Box clear?
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Pr CC Lumetri Looks and AMD GPU acceleration

Is anyone else having issues with Premiere Pro CC Lumetri Looks with AMD graphics cards?
I am editing a project and if I apply lumetri looks to any footage while Pr CC project settingsis set to playback using the mercury playback engine gpu accelerated (openCL) I have lots of probelms. For example, the video will look fine in the preview screen for a short while when I preview but later my preview will turn to green or pink, or solid white or solid black. If I export my project with gpu acceleration the project eports fast but will stop in the middle because of "unknown errors".
If I edit the same project and do all the same things except chan ge to CPU playback everything works fine but much slowe.
I have a AMD FirePro V7900 video card which is on Pr CC's list of recommended cards for gpu acceleration.
Any help with this issue would be greatly appreciated.

I have just run into this problem. A 4 camera multicam with Lumetri on 3 of the 4 cameras resulting in a straight Quicktime 422 render slowdown of approximately 60x (i.e., 11 minute clip took 11 hours to render). I killed the Lumetri effects, replaced them with some manual (and simple) color correctors, and now the 11 minute clip renders in 11 minutes (give or take). It is a shame that it took me a day to track down this information. Perhaps Adobe should at least warn people that Lumetri and the AMD Radeon 6750M with OpenCL are a match made in hell.

I cannot find my Lumetri libraries for Premiere CC - how can I get them?

I cannot find my Lumetri libraries for Premiere CC - how can I get them?

I think he is after the Library ..not the Presets.
ie what Ann showed him. They are in that path on my system as well.

Can I change the fisheye look through premiere pro, from a GoPro camera?

Can I change the fisheye look through premiere pro, from a GoPro camera?

That depends, at least in part, on which platform you're. [That and the exact version of Premiere Pro you have are two data points that you should always include...]
On Windows, Premiere has an effect called Lens Distortion. I'm not sure what your options are on Mac. If someone else doesn't come along with suggestions for Mac, then Googling "'Premiere Pro" mac fisheye GoPro" yields some promising hits.

Lumetri Looks crashes Premiere CC

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