Lumia 1020 cannot undo headphones mode

Dear all,
My Lumia 1020 suddenly cannot do the headphones mode after I've plugged in a headphone. I've already done a hardware reset numerous times but I cannot seem to overcome that issue.
Does anybody have encountered such issues and if so, any solutions to overcome? I'm already at wits end on this.
All suggestions are most welcome.
Thank you, Melvin

Hi, melvinang. Have you tried connecting another compatible headphone on your phone to see if it will work? If so, you may try using the Windows Phone Recovery Tool. The link is applicable regardless of your location. We look forward to your reply.
Hello, ekstamC. Doing that steps might damage the hardware. It may also invalidate the phone's warranty. You may try my suggestion above and then check it again. Let us know the outcome.

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I have an Ipod touch and cannot take it off headphone mode, Can anyone help please.

I have an Ipod touch and cannot take it off headphone mode, Can anyone help please.
Thankyou

- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so.
Try the following to rule out a software problem
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following will replace the jack for less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the jack yourself
iPod Touch Repair – iFixit

Cannot update my nokia lumia 1020 fully...

Hello all,
I have contacted Nokia recently and all they suggest is a factory reset,but firstly the only computer I have is a WINXP computer(which is not supported for backup) and secondly,I don't want to spend hours(If I could backup) reloading stuff back on the phone for an update issue!
Hope you guys can help..Here is my scenerio...Completely NOT my fault
I have two phones on my account,BOTH are the same exact phone models,which are Nokia Lumia 1020's.
When the update FIRST came out for Cyan a while back,I was one of those ones (foolishly now I might add)to jump right on the update and download it when it first became available(within two days)...It went through and installed successfully,phone came on..no problem or so I thought...However,I was missing the "Cortana" feature on the phone! Everything else was there except for "Cortana"...It wasn't listed under the "applications" either.
Now this is where it gets funky. My wife who has the other SAME model phone decided to WAIT to update her phone until 3 days ago. Guess what? It went through with no issues as mine had,but she now HAS Cortana installed on her phone!!!
The only difference in the settings for phone information between my phone and her phone is the "Hardware Revision number" which for me is 3.3.0.2. Hers is 3.3.0.3.
Everything else including the OS version,firmware,etc..etc...is exactly the same on both phones.
I contacted Nokia and the only thing they could tell me was to check my date and time and region on the phone,which was already of course set correctly to US and the proper time zone and date.
If I go in and try and run the "check for updates" now on my phone,it tells me that there are no updates available,and my phone is up to date.
GRRRRR!
Now they recommend a factory reset and a "Tool" on their website which will erase all data on the phone and put a spanking new OS reinstall on my phone,but it will wipe out all my contents. Like I said before,I cannot backup because of my XP system which is not supported. Why should I have to format anyway,since this was SUPPOSED to be a simple OS upgrade which should not force me to do this. If they tested it extensively before they shot it out to the public when they first released it,they would have seen that "Cortana" was missing. Evidently they have fixed that bug,but I am still upset because I basically want Nokia to send me (or to email me)a link to download a executable file to my phone that could reinstall the OS without going through this factory reset crap. They won't do anything like this...This is their muckup,releasing a incomplete update.How was I supposed to know that the update they released for download at that time was incomplete? Since this is clearly their issue,I believe they should help me resolve it by "pushing" a force reinstall on my particular phone without having to go through an unnecessary factory reset,and then the major pain of putting everything back on the phone(and that's if I had the proper computer in the first place!) I know Nokia could do this if they wanted to. All they need is the hardcore details on my phone.
I'm not very happy with Nokia service on this,and thought they would help me to a greater extent than this. I guess my only other option is to "WAIT" for them to put out another update for the phone,and then try and install that. But who knows when that is going to be? I can't enjoy a nice feature on the phone for all this time,but my wife can. This sucks. After this fiasco,You can bet I'm surely not going to download it immediately after release as I may run into the same problem and bugs are still in it.
Anyone with any ideas/suggestions/support? I'd love to hear from ya,thanks to all for reading.
Mike

Hi, Sequenzzer. Welcome to our community. We completely understand where you're coming from. Can you try visiting this link: Nokia Lumia 1020 - Lumia system apps are missing and try the fixes listed? Let us know the outcome.

My iphone 4s is stuck on headphone mode have no sound cannot hear when i answer calls no sound but they can hear me

cannot get my phone off of headphone mode cannot hear anything when i answer calls no sounds from it but the other person can hear me

hey i had the same problem, look and i fixed it just slightly tighten the 2 screws on the bottom of the phone with the tip of the knife or a small screw driver!! and now my phone works perfectly
guys it really worked trust me

Connect Lumia 1020 with Sony wireless headphone

Is there any way I can connect my Sony MDR 1RBT wireless head phone with my Lumia 1020 using wireless blue tooth?
I was very happy with my Lumia 800 which connected perfectly with my Sony head phone wirelessly.
However, my newly bought Lumia 1020 does not connect.
It does not recognize the blue tooth "profiles".
Someone please help me!
Is there any way to update my Lumia 1020 software, tweak it or mod it, so it will connect with my Sony head phone?
Solved!
Go to Solution.

They've both got A2DP so should work. Try resetting the headset and repair.

Lumia 1020 Won't Recognize Headphones

I have a Lumia 1020 and a Nokia Purity Pro headset/headphones. Ever since I paired my 1020 to my Purity Pro, the headphone jack has stopped working, and the only way to listen to music has become my Purity Pros. Which is fine, except my car doesn't have Bluetooth, so I rely on an aux cable for music.
Anytime any type of headphone device is plugged into the 1/8" jack on the top of the phone, there is the solid 'pop' in the speakers, bu then nothing happens.
The 1020 just plays sound out of the speakers as if nothing were plugged in.
This is the 3rd Nokia Lumia I've had issues with the headphone jack. I'm not sure if it's a software issue or a hardware issue, but two of my previous 920s have had headphone jack issues.
Thankfully those both occurred within the first 25 days, so I was able to get AT&T to swap it for free. However, my 1020 is now almost 3 months old, and AT&T wants a 199$ deductible to do anything about it.
Does Nokia offer any type of support for these issues? Searching the internet gives mixed messages of horror stories of people sending in their devices only to never see them again or have them immediately returned, or wonderful stories of Nokia sending a new device before they even receive the defective one.
Any help would be appreciated.

Hi d_savov,
Welcome to the forum!
Is this for a Lumia 1020 as well? Have you tried using your headset with other phones if possible? This will help verify if your headset is working fine. Have you also checked if there's something stuck in the phone's headset port that might cause the issue? Your headset is a Nokia WH-208, right?
BTW, are you getting the same audio quality with the music or calls when the sound is received via loudspeaker? Also, when you say 'the phone isn't recognizing your voice', does it happen when using both the headset and the phone's mic?
Try to verify if the phone's software is updated by going to Settings > Phone update. Try also to check if the system apps are up-to-date by scanning the QR codes shown at this link, especially the ones for Accessories and Audio: Nokia Windows Phone 8 App Updates. You may also reboot the phone by simultaneously pressing and holding the volume down & power keys until it vibrates and restarts.
We'll wait for your feedback.

Lumia stuck in Headphone mode

My phone is stuck in headphone mode!
how to fix this?

Hi, nadr_xd. Welcome to the Nokia Support Discussions! When did it start to happen? Have you tried to reboot your phone? This should refresh your phone's software.

Cannot connect lumia 1020 to PC

Hi, I just bought the lumia 1020 and have been trying to connect it to my windows 7 professional PC. Unlike a similar problem that involves a yellow warning sign on the portable device icon, in my case the portable device icon itself never shows up in the device manager and yet although it is connected to the PC using the usb cable that came with it, it does manage to charge either way.
I've already tried installing windows phone app on my PC, as well as turned off the phone and switched it back on (same for the PC) but to no avail. Would greatly appreciate any help on the matter.

Tx for the quick reply, unfortunately i tried it and it didn't work. I'm also noticing that although the charing icon appears when plugged in, the battery still continues to drain. I tried my previous nokia N900's USB cable and the problem remains the same, so I can rule out any cable issues. Then again I'm not entirely sure if the two issues are connected, so I don't know if there's anything else worth trying out before calling it a software fault.

Lumia 1020 Freezes, Battery Heating Up, OS Crashes...

Hi there everyone, this is my first post here, I hope I can get some help from you guys regarding my problem with my lovely Lumia 1020.
10 days ago, I received my Lumia 1020 ( it was a gift from a friend from Norway), I live in Iraq. So warranty isn't provided here cause I went to Nokia Care in my country, they checked the IMEI and they told me that this phone wasn't imported by them, so no warranty is provided for it.
Once I powered up my phone, completed settings, it checked for an update and asked me to download it. And sure I did download it at once!. Kept updating until it reached the latest Lumia Cyan Update. Checked and saw I have a WP 8.1 phone.
Took some photos, here and there, everything was going good. Plugged in the charger to charge my phone. Then an hour later I went to check the charge and I was surprised to see my lovely Lumia 1020 heating up like crazy!!! .. I'm talking about severe heating, not a normal one due to charging.
Plugged out the phone from the charger ( original Nokia charger provided with the original box ), and I tried to unlock it, but no way! it doesn't respond to anything at all, Glance screen was stuck at the time of an hour ago. Quickly opened my laptop and googled the issue and did a soft reset at once. Then put the mobile in front of the air conditioner until it cooled down. Time/Date was reset ( very annoying ) but everything was normal ever since until at some random time, the phone freezes. Sometimes it doesn't heat up, I wait for 5 minutes or so and the phone reboots by itself. But there are times that the phone is stuck for hours ( no heat though ) so I have to soft reset it manually. And there are times when the phone freezes and heats up like crazy and I soft reset it on purpose being afraid that something might happen to the phone.
Googled everywhere, tried everything: Replaced charger, Replaced SIM card, Tried Airplane mode, Factory Reset, Nokia Software Recovery, Disabling Background apps, Disabling/Enabling Location w/wo NFC, Deleting FB & Skype, Disabling Glance & Double Tap to wake, Downgrading to WP 8 ( both Amber & Cyan via Nokia Care Suit ), ... etc everything software related has been tried. And the phone still freezes randomly. Which leads me to say that it's definitely a hardware defect that is causing these issues as my friend has the exact phone, everything enabled, and not a single freeze.
I'm desperate here, if anyone of you could give me an advice, I would be thankful.
Thanks and sorry for the long post!

I'm sorry to hear about your troubles with it.
As you mentioned here, you've done everything that can be done to your phone software wise, and it still plays up.
And as you further mentioned, it's related to hardware failure.
As your device is not covered by warranty in Iraq, you will either have to pay for the repairs down there or send it back to your friend in Norway who can then send it in for warranty repair/replacement.

My iPodtouch 5th generation is stuck in headphone mode, while no headphones are present! Please help!

Hello to any others out there with my issue and have found a solution!
My ipod touch 5th gen is brand new! Just purchased this product end of July and I love it to death. Today however I ran into an issue that I simply cannot solve on my own. I was oovoo when my ipod randomly cut off and now it is stuck in headphone mode! I haven't even used my headphones all day so I really do not understand. I am not one of those people who drops their electronics or spills liquids on it (no offense) so there should be no reason for this issue. I have tried EVERYTHING sensical to fix this but now I'm lost. please if anyone with the same issue has fixed theirs, please let me know the secret. I mean I didn't spend 350$ for this to happen within 30 days.
Thank you for your time!

- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so.
Try the following to rule out a software problem
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
Apple Retail Store - Genius Bar

Nokia WH 930 and Lumia 1020

I just bought the Nokia Purity HD on ear headphones (WH 930) and the in line volume and playback controls don't work with my Lumia 1020. Was I wrong in assuming that they would be compatible?

i would assume that they would work too. i have WH-920 and all the controls work fine with my Lumia 1020. have you checked that you are up to date with the latest firmware for your device and that you are up to date with the latest nokia system app updates frmo the Store? also try performing a soft reset.

Lumia 1020 - Disable Post Processing?

Preface: I've only had the Lumia 1020 for 48 hours.
Problem: I've noticed that when taking pictures with the Nokia Pro Camera application, the preview after capturing the image is awesome. If I then go to look at the captured image, there is a short pause, and suddenly the picture goes soft, detail is lost, colors become horribly skewed. It would seem that there is some massive post processing being done after the image is archived.
Request: Is there any way to disable this post processing? It's taking wonderful pictures and destroying them.
I'll see if I can take a screen capture to show what I'm talking about and I'll post again after work.
Lumia 1020 Quirks.
- Post processing done even on "raw" 34MP images.
- The entire screen is powered when using Peek. Despite being OLED and Nokia specifically stating otherwise.
- Can turn on (but not off) camera in the background on a call. App doesn't open but shutter does and spins up CPU.

So after looking at the 5MP version (attached) it seems that it is indeed post processing it after the fact and saving it that way. Which begs the question.... Why? Isn't the photo review going through the Nokia Pro Camera app anyway? Why is it doing post processing (I've also had it remove red-eye automatically when reviewing photos)?
Stil, I want to know; how can I disable it?
*Edit: Trying to attach the large format photo as well...
*Edit2: After uploading both and flipping back and forth between the "review" image, the 5MP saved image, and the highres saved image, they are all the same, meaning that it is doing the post processing as it is saving the 5MP & 34MP image. This means there is no way to truly undo it. (It also means things like auto-redeye reduction are permanent, and can't be undone, tweaked, etc.)
So.... thoughts?
Lumia 1020 Quirks.
- Post processing done even on "raw" 34MP images.
- The entire screen is powered when using Peek. Despite being OLED and Nokia specifically stating otherwise.
- Can turn on (but not off) camera in the background on a call. App doesn't open but shutter does and spins up CPU.
Attachments:
WP_20130812_12_46_36_Pro.jpg ‏2045 KB
WP_20130812_12_46_36_Pro__highres.jpg ‏10902 KB

Ringer stuck in headphon mode. How can I get ringer working?

My ringer is stuck on headphone mode and I cannot hear when it rings. My headphones are not connected and I cannot get phone to return to normal ringer. What setting do I change to fix?

try toggling the headphone jack into your phone a couple of times and then use the side volume control and see if the ringer works.

Pro camera update on Lumia 1020

Hi all
Just downloaded the pro camera update for the Lumia 1020 and am impressed, Macro seems considerably better, if you switch to macro mode they seem to fixed the issue where it popped out of focus, it also seems a lot faster to shoot as well.
One slight gripe I have is that I can't find any release notes for the new app, I want a list of what's been fixed and what's been added but I can't find anything apart from the little demo when you start it up. But I want detail lots and lots of lovely techy detail.
Also saw the tweet about RAW support coming after Christmas...awesomeness continues...

Hi all,
When I did the update for my Lumia 1020 from Pro Cam to "Nokia Camera" I lost the ability to zoom & reframe images.
Did they change the way they save reframed images or are other people experiencing the same issue?
Thanks,
Alex in Canada
Lumia 1020 (Rogers)

Lumia 1020 can't take any high resolution pics aft...

Hi everybody, I'm new here...
I've got this Lumia 1020, and until the latest update it used to make 2 different pictures after one shoot: a low-res and a high res.
My latestt update: (Windows Phone 8.1; (8.10.12393.890) Revisionnumber firmware: 3051.50009.1424.0001; Revisionnumber hardware: 4.4.0.2
After the latest update my 1020 only makes low-resolution pictures.
Could anybody help me to find the right settings for making high-res pics again?
At the settings page I chose the Nokia camera instead of the Microsoft camera, and pressed the camera-reset button as well.
Thanx!
Solved!
Go to Solution.

Thanks, after the update I had to retrieve my "Nokia Camera" app. The standard settings were JPEG 5MP.
I've been messing around with settings before, not being aware that I was in "Microsoft Camera" mode.
The update wiped away many standard Nokia apps, such as the Nav-system. I had to get them beack from the Nokia store.
So everything is allright now, thanks a lot!

Lumia 1020 cannot undo headphones mode

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