Lumia 1020 car mp3 music conncetion breaks down a...

Hi was riding with Iphone connceted to my audi for many years without problem. I have with the Nokia Lumia 1020 the following isues:
a) when connceted I can only play when having logged in-->this is acceptable
b) when phone than is operational with MP3 music, it disconnects ater 5-6 minutes. sometimes longer but most likely 5-6 min in 90% of all cases. Than I need to reconnect. this is disturbing as i have my phoen
for pictures and for music...
any clue?..any spacial things I have to change in the software...let me know?
ape

There were a lot of Bluetooth carkit issues upon the Lumia 920 which improved with release of Amber update, so hopefully this will be attended to in a future update. Ironically music streaming is via A2DP profile, whilst most of issues with 920 were related to HFP = Hands Free Profile.
Happy to have helped forum in a small way with a Support Ratio = 37.0

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Lumia 1020 shut down

My lumia I got back in December before Christmas it worked great till the new update 8.1 came in I downloaded it three weeks ago an it worked fine till the next day.
I usually watch a video or u tube on the phone when a go to bed so I did an woke up an checked the time phone was off.
I left it to c if it would start again later but it never. Every morning I wake up an have to press all buttons on the side to get it on again. It always resets the date and time to 22 may at 3am and am never sure that when a go to check for msgs or missed calls later in the day if its going to be on if its not al press all buttons on side to switch it on again I have no other issues with the phone Av not downloaded anything in over a month so its nothing to do with that it was a great phone till I updated the software to 8.1

Welcome to the Nokia forum, sarahleckie and Darren45.
sarahleckie After updating your phone's software, did you also update its system apps? Go to Store > ... > downloads to check or scan the QR codes listed here: http://discussions.nokia.com/t5/Pool-of-Knowledge/Nokia-Windows-Phone-8-App-Updates/td-p/1640082. Try press and holding the volume down key and the power key at the same time for about 10 seconds until the phone vibrates. Monitor your phone's behavior after doing this fix. Let us know if there's any changes. This will not delete any of your personal files, but the date and time will change to the default values. If the automatic date and time setting is not supported by your operator, you need to set the correct date and time manually. There are also fixes provided in the link provided by Darren45 that you can try. See: http://discussions.nokia.com/t5/Nokia-Lumia/Lumia-1020-freezes-at-Lockscreen-randomly/td-p/2056102.
Darren45 Thanks for sharing the links. Apart from soft reset, what other troubleshooting steps have you tried so far? We'd appreciate you sharing all the fixes you've tried to possibly resolve the issue for us to check further information about this. We hope to hear from you soon.
Have a good one!

Why do my ATV's play music sourced from a computer OK but when the same computer plays the same library through Airplay to the same ATV's the streaming breaks down?

Does anyone know why my ATV's (connected to AV & hifi systems) can play music from a computer OK but when I try to use the same computer and library and play them through the same ATV's using Airplay the streaming often breaks down? Although I could live with the current situation I am missing the opportunity for simultaneous multi-zone playing with single volume control via the Remote App on my iPhoneS. Just find it curious as all the elements of the system are the same, ATV's, computer, router etc and would have expected the quality and efficiency to be the same under both modes of operation.

Welcome to the Apple community.
Yes, the quality and efficiency of the audio should be the same for both methods. The fact that it isn't may suggest that you have a problem on your network. Have you checked for interference.

Having trouble with music apps shutting down, even after I swipe them off the screen. They go off then come back on in a few minutes. This happens in my car either ubs plugged in, or bluetooth. ANy one else have that issue?

Having trouble with music apps shutting down, even after I swipe them off the screen. They go off then come back on in a few minutes. This happens in my car either ubs plugged in, or bluetooth. ANy one else have that issue?

Hi, beth.lau.gr.
Thank you for visiting Apple Support Communities.
I understand you have been experiencing issues with your iPhone restarting and showing you a blue screen. I wont be able to give you an exact answer as to why this is happening. However, this is the most relevant troubleshooting article for this issue. This article also provides options to reach out to us via phone for additional assistance.
If your iOS device restarts, displays the Apple logo, or powers off while you're using it
http://support.apple.com/en-us/HT203899
Cheers,
Jason H.

Lumia 1020 shutting down automatically after updat...

i have updated my lumia 1020 to latest 8.1 OS and it has a problem it shuts down automaticcally after about 6 hours then i check my phones IMS is nott registered....any suggestion please reply me
Moderator's note: The subject was amended as the post was moved to the most appropriate board.

@arsal875 Hi. Welcome to the Nokia Support Discussions.
Nokia cannot support software that it does not have available on its devices. We suggest reaching out to: Windows Phone Preview for Developer Support for further assistance. Thanks for your understanding.

Lumia 1020 Won't Recognize Headphones

I have a Lumia 1020 and a Nokia Purity Pro headset/headphones. Ever since I paired my 1020 to my Purity Pro, the headphone jack has stopped working, and the only way to listen to music has become my Purity Pros. Which is fine, except my car doesn't have Bluetooth, so I rely on an aux cable for music.
Anytime any type of headphone device is plugged into the 1/8" jack on the top of the phone, there is the solid 'pop' in the speakers, bu then nothing happens.
The 1020 just plays sound out of the speakers as if nothing were plugged in.
This is the 3rd Nokia Lumia I've had issues with the headphone jack. I'm not sure if it's a software issue or a hardware issue, but two of my previous 920s have had headphone jack issues.
Thankfully those both occurred within the first 25 days, so I was able to get AT&T to swap it for free. However, my 1020 is now almost 3 months old, and AT&T wants a 199$ deductible to do anything about it.
Does Nokia offer any type of support for these issues? Searching the internet gives mixed messages of horror stories of people sending in their devices only to never see them again or have them immediately returned, or wonderful stories of Nokia sending a new device before they even receive the defective one.
Any help would be appreciated.

Hi d_savov,
Welcome to the forum!
Is this for a Lumia 1020 as well? Have you tried using your headset with other phones if possible? This will help verify if your headset is working fine. Have you also checked if there's something stuck in the phone's headset port that might cause the issue? Your headset is a Nokia WH-208, right?
BTW, are you getting the same audio quality with the music or calls when the sound is received via loudspeaker? Also, when you say 'the phone isn't recognizing your voice', does it happen when using both the headset and the phone's mic?
Try to verify if the phone's software is updated by going to Settings > Phone update. Try also to check if the system apps are up-to-date by scanning the QR codes shown at this link, especially the ones for Accessories and Audio: Nokia Windows Phone 8 App Updates. You may also reboot the phone by simultaneously pressing and holding the volume down & power keys until it vibrates and restarts.
We'll wait for your feedback.

Lumia 1020 Freezes, Battery Heating Up, OS Crashes...

Hi there everyone, this is my first post here, I hope I can get some help from you guys regarding my problem with my lovely Lumia 1020.
10 days ago, I received my Lumia 1020 ( it was a gift from a friend from Norway), I live in Iraq. So warranty isn't provided here cause I went to Nokia Care in my country, they checked the IMEI and they told me that this phone wasn't imported by them, so no warranty is provided for it.
Once I powered up my phone, completed settings, it checked for an update and asked me to download it. And sure I did download it at once!. Kept updating until it reached the latest Lumia Cyan Update. Checked and saw I have a WP 8.1 phone.
Took some photos, here and there, everything was going good. Plugged in the charger to charge my phone. Then an hour later I went to check the charge and I was surprised to see my lovely Lumia 1020 heating up like crazy!!! .. I'm talking about severe heating, not a normal one due to charging.
Plugged out the phone from the charger ( original Nokia charger provided with the original box ), and I tried to unlock it, but no way! it doesn't respond to anything at all, Glance screen was stuck at the time of an hour ago. Quickly opened my laptop and googled the issue and did a soft reset at once. Then put the mobile in front of the air conditioner until it cooled down. Time/Date was reset ( very annoying ) but everything was normal ever since until at some random time, the phone freezes. Sometimes it doesn't heat up, I wait for 5 minutes or so and the phone reboots by itself. But there are times that the phone is stuck for hours ( no heat though ) so I have to soft reset it manually. And there are times when the phone freezes and heats up like crazy and I soft reset it on purpose being afraid that something might happen to the phone.
Googled everywhere, tried everything: Replaced charger, Replaced SIM card, Tried Airplane mode, Factory Reset, Nokia Software Recovery, Disabling Background apps, Disabling/Enabling Location w/wo NFC, Deleting FB & Skype, Disabling Glance & Double Tap to wake, Downgrading to WP 8 ( both Amber & Cyan via Nokia Care Suit ), ... etc everything software related has been tried. And the phone still freezes randomly. Which leads me to say that it's definitely a hardware defect that is causing these issues as my friend has the exact phone, everything enabled, and not a single freeze.
I'm desperate here, if anyone of you could give me an advice, I would be thankful.
Thanks and sorry for the long post!

I'm sorry to hear about your troubles with it.
As you mentioned here, you've done everything that can be done to your phone software wise, and it still plays up.
And as you further mentioned, it's related to hardware failure.
As your device is not covered by warranty in Iraq, you will either have to pay for the repairs down there or send it back to your friend in Norway who can then send it in for warranty repair/replacement.

Nokia Lumia 1020 power consumption

Hello,
On 5th of October 2013 I bought from Vodafone Romania a Nokia Lumia 1020. OS version: 8.0.10328.78. Firmware revision number: 3049.0000.1330.1001. Manufacter Name: RM-875_eu_hungary_298.
I'm syncing Microsoft Account daily (contacts only, no e-mail), one Outlook Exchange account every 15 minutes, one Google account every 30 minutes and one Yahoo! Mail account every hour.
I have also configured Twitter account, Facebook account and Nokia account. The Facebook application (the one developed by Microsoft) has notifications turned off. For Twitter I'm using Rowi application and this one also has notifications turned off. On home screen I have the Me tile which displays notifications when there are new items on Facebook and Twitter.
The Facebook settings are:
- Notifications: No notifications
- Lock screen: Off
- Location : Off
- Enable shake to refresh: On
In Settings > Applications > background tasks > advanced I have:
- AccuWeather
- Battery Performance
- extras+info
- Facebook
- HERE Drive+
- Nokia Care.
I never leave applications running in background (the multitasking list is empty).
I'm on 3G. My data plan does not allow me to use 4G.
For the most part of the day I'm at work, in the office, and I'm not using my phone. It stays idle. Glance screen is configured on Peak so my phone's display is turned off most of the time.
I have WiFi turned off, NFC turned OFF, location turned off, XBOX syncronization turned off, music and videos syncronization turned off, find my phone turned off.
Today, I have received no phone calls, I have not dialed anybody, and my phone stayed on my desk for almost 9 hours. I did not take any pictures with my phone today.
And yet, for the most part of the day (from 09:00 AM to 07:00 PM), the Battery Performance application showed a steady discharge rate of 2% per hour.
Is this normal for a new Nokia Lumia 1020 in those given circumstances?
Thank you.
Cosmin Petrenciuc

Totally normal mate, you should get a wireless charger + shell and use your phone more and enjoy it between placing it on the charging plate on your desk!!
If this was helpful please click Star for Kudos
Phone history :-3210, 3100, 3200, 6230i, N73, N95-8GB, N97, N8, Lumia800, Lumia920, Lumia620, Lumia820, Lumia1020, Lumia520, Lumia830, Lumia735

Lumia 1020 restarts automatically

Hi, I have purchased the lumia 1020 a month ao and I find the following problems.
1) The phone restarts automatically about 15 times a day/
2) when running apps such as nokia cam or Here drive, the phone freezes. I have to wait for the battery to drain down and then boot the phone again. Until recently i found out how to do the soft reset.
3) while taking videos, the phone does not capture the audio. The same thing while recording audio, the phone doesn't seem to record voice.
4) When on a call, and I switch to speaker phone, I hear the person on the other line, but the other person dont seem to hear me.
5) I feel that the camera compared to my 808 pureview is pretty inferior. I gte a lot of yellow mixes and the photos are quiet blurred at 2X zoom. Even tried with a tripod. the pictures come out Blurry.
Nokia customer care in Canada sucks. All they tell me is they cant help me out.
Kindly guide me.
Moderator's note: We have amended the title of this post and its replies as they were moved from another thread.

Hi, HitzJamb. Welcome to Microsoft Mobile Community. What's the current status of the phone? If it's still experiencing restarts or if it's no longer turning on after the battery has drained, you can try other troubleshooting steps found here: My phone does not work or respond as expected. The link is intended for the US. You can check your local support for future reference. If you managed to resolve it prior to my reply, would you mind sharing with the community the resolutions that you've done? This will help other users who are facing the same issue. We look forward to your reply.

Lumia 1020 Discharging faster then charging.

i have a Lumia 1020 ATT version, fully updated and I have found that if i use Waze or the HERE Drive+ while having bluetooth enabled for music to my car radio that the phone discharges faster then my car charger can charge it. the car charger im using is http://www.amazon.com/gp/product/B00B8M4IMK/ref=oh_details_o01_s00_i00?ie=UTF8&psc=1 which seems to be the most powerfull one i can find. any suggestions would be great, as i can do this with my Nexus 4 without a issue, but losing 12-20% of my battery on a 2 hour drive is driving me nuts. oh and i have made sure that the phone is actually charging

Anker products are generally very good and the charge current is more than enough so this should work fine. Have you contacted Anker support on this and are you usre you use the Android output as the Apple output will not provide full current to non Apple products.
I use their 13,000 mA battery with my 1020 when on my bike and with navigation, music streaming and cycling stats apps running I do not loose charge at all using the 2A output on that.
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Lumia 1020 keeps powering off

I've about had it with my Lumia 1020, which keeps randomly turning off. I have to do a soft reset to get it to turn back on, every single time. The battery level is not the culprit, sometimes it turns off even right after it's finished charging.
I bought the phone in April, it worked fine for the first few weeks, but in early May began shutting down. That was on WP 8.0 / Lumia Black. I'd tried a factory reset, the phone was okay for a few days, but then started turning off again. I tried disabling background tasks, still no luck. My phone updated to 8.1 / Cyan a couple of weeks ago, and the problem still persists.
Again, I've tried blocking apps from using background tasks, even put the phone into battery saver mode always, but no luck. It turns off whether it's connected to Wi-Fi or cellular data, whether the battery is charged or not. I always back out of apps, so nothing is left running.
Any other options available? This is really frustrating, especially when I'm missing calls and messages because I haven't realized the phone has shut down.

Yes, as @93tid points out, there isn't much more to do apart from letting Nokia handle it. In some very few cases a faulty sim card can cause weird behavior such as turning the device off, but as you have to reset it to boot after a sudde shut down, thats likely not cause. Probably a hardware failure with the device it self.
Let Nokia care handle it.

How To Transfer MP3 Music Files At A 96kb speed, From A CD To A Zen Mic

I have a couple of CDs with MP3 music files on them. One problem is that the music is recorded at various speeds from 28 to 320kbs. I know of to transfer the files over, but I can't seem to lower the speed down to 96kb. I want to know if it is possible to change the recording speed to 96kb when transferring MP3 files from a CD source? Thanx
Hawk
Message Edited by dhawk52 on 0-09-2005 09:38 AM

dhawk52 wrote:
I have a couple of CDs with MP3 music files on them. One problem is that the music is recorded at various speeds from 28 to 320kbs. I know of to transfer the files over, but I can't seem to lower the speed down to 96kb. I want to know if it is possible to change the recording speed to 96kb when transferring MP3 files from a CD source? Thanx
You can of course use one of a number of MP3 converters to change the track quality e.g. Creative's MediaSource converter. Be aware that dropping the bit-rate isn't the best approach, it's better to encode from the original CD.
And as others have said, I would strongly recommend staying at 28kbit/s for MP3 (using LAME) or at least listen to a test track or two before encoding the lot.

Lumia 1020 isn't recognized by Windows 8.1

I just installed Windows 8.1 and when I plug in my Lumia 1020, it isn't recognized. In Device Manager it shows up under "Other Devices" as "Nokia Lumia 909 (RM-877)". I understand that the 909 and the 1020 are the same so no mystery there. When I right click and tell it to update the drivers, it says that there are no drivers available.
I read in another thread where someone was having a similar problem and powering off the phone and then reconnecting it via the USB cable seemed to cause it to be recognized. I am not having any success doing that. I have gone through the steps listed by Microsoft also without any luck.
I also have a laptop running Windows 7 and my phone is recognized by that computer without any trouble at all. So, I don't *think* it is a hardware problem.
I went so far as to re-install my OS. I patched it, updated the BIOS and didn't connect or install anything else (besides the patches) before connecting my 1020. Once I hooked up my 1020, still nothing. Can't update drivers from the internet or from the downloaded drivers.
What is going on?
Thanks in advance for any help!

drives64bits wrote:
I can´t conect
Look at other devices that are not loaded correctly. Not the USB
If your operating system did not come with Windows Media Player, install the Media Feature Pack for your version of the operating system.
http://windows.microsoft.com/en-US/windows/download-windows-media-player
Use the USB cable that came with the phone.
Connect the phone to the PC. Turn it all the way off, hold power button and slide the screen down. The phone will turn back on and it will be detected, drivers should load.
You should see it in windows explorer. It should install in 'portable devices' in the device manager.

Nokia Lumia 1020 with three hot pixels on the CCD....

Okay, i have a two weeks old brand new Lumia 1020 and noticed that whenever i took a photo or record a video, i get an L-shape of three hot/bright pixels somewhere in the middle of the photos or videos themselves, which could mean these hot pixels are burned on the camera's CCD directly. I can also see them live on the Lumia's screen, though if i zoom in on the live view passed a certain level towards the maximum zoom, they vanish. But, on most zoom levels and of course when no zoom is used, i can see them clearly, unfortunately...
The attached image shows these three L-positioned bright pixels...
Also, check the video below for better understanding; i'm just shooting the black plastic frames in-between my two monitors, to get a dark area for easily spotting the three bright pixels. When i zoom in and out, you can see that passed a certain zoom point, they dissapear and reappear. Also, when i move the camera around, they follow along the movement. The video is a cropped-down version of the 1:1 1920x1080 original version, just to get a smaller file size: https://www.dropbox.com/s/g9zfcy3vivb1nku/HotPixels.mov
So, i'm wondering...
Is this serious hardware mulfanction problem valid for a phone replacement, or this is something that warranty may not cover ?!
Thanks...
Greg
Attachments:
HotPixels.png ‏6 KB

It's hardly deep hacking. The repair facility opens the phone, takes out the camera module and puts a new one in.
Your warranty does not entitle you to a full replacement unless the phone is not repairable (in genral) and this should be a painless and easy fix.
While in some countries you would be entitled to a new phone if a fault is detected shortly after buying the device you said you bought it a week ago which would generally be too much time gone by for that so I anm pretty sure it's a repair.
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Lumia 1020 contacts shown partially

Hello
Just purchased Nokia Lumia 1020 few days ago and I'm still struggling to get all my contacts from Android to Windows Phone.
I've tried these import methods so far:
Backed up my contacts on Android to SIM and imported those contacts to Windows Phone contacts
Used Transfer My Data on Windows Phone
Both cases showed no errors.
Weird thing is that if I try to import from SIM again it says that they are all in Contacts and when I search for contacts they are all there*, but when I browse my contacts only very small portion of all my contacts are shown
I need to see them all
* - All contacts are also shown in Windows 8 Mail client under People
PS Some things I don't like about that phone:
Battery is not replaceable
My BT headset isn't working that I used with SE Arc, yet my ancient (8-9 years old) BT headset works with Lumia (didn't work with Arc), but it's just an earpiece, I can't listen music with it. (Could be Sony Ericsson restriction, headset and Lumia hands free BT profiles are both 1.5)
No HDMI output for a high-end phone ?
Can't add additional storage in the form of a SD card or some other card
Solved!
Go to Solution.

Ramil wrote:
Hello
I've tried these import methods so far:
Backed up my contacts on Android to SIM and imported those contacts to Windows Phone contacts
Used Transfer My Data on Windows Phone
I need to see them all
Some of your contacts will probably be on your google account. Export them from there
Log in to http://contacts.google.com
export contacts to a .csv file (more>export)
Download and install Windows Mail from the Windows Essentials
Log in with your Microsoft account
Import the .csv file
Your contacts will sync to your Microsoft account and your phone as a result
If you are not on Windows 8 then Windows Mail is actually a pretty convenient mail client to manage your calendars and contacts on your PC.
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Lumia 1020 car mp3 music conncetion breaks down a...

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