Lumia 1020 contacts shown partially

Hello
Just purchased Nokia Lumia 1020 few days ago and I'm still struggling to get all my contacts from Android to Windows Phone.
I've tried these import methods so far:
Backed up my contacts on Android to SIM and imported those contacts to Windows Phone contacts
Used Transfer My Data on Windows Phone
Both cases showed no errors.
Weird thing is that if I try to import from SIM again it says that they are all in Contacts and when I search for contacts they are all there*, but when I browse my contacts only very small portion of all my contacts are shown
I need to see them all
* - All contacts are also shown in Windows 8 Mail client under People
PS Some things I don't like about that phone:
Battery is not replaceable
My BT headset isn't working that I used with SE Arc, yet my ancient (8-9 years old) BT headset works with Lumia (didn't work with Arc), but it's just an earpiece, I can't listen music with it. (Could be Sony Ericsson restriction, headset and Lumia hands free BT profiles are both 1.5)
No HDMI output for a high-end phone ?
Can't add additional storage in the form of a SD card or some other card
Solved!
Go to Solution.

Ramil wrote:
Hello
I've tried these import methods so far:
Backed up my contacts on Android to SIM and imported those contacts to Windows Phone contacts
Used Transfer My Data on Windows Phone
I need to see them all
Some of your contacts will probably be on your google account. Export them from there
Log in to http://contacts.google.com
export contacts to a .csv file (more>export)
Download and install Windows Mail from the Windows Essentials
Log in with your Microsoft account
Import the .csv file
Your contacts will sync to your Microsoft account and your phone as a result
If you are not on Windows 8 then Windows Mail is actually a pretty convenient mail client to manage your calendars and contacts on your PC.
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

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Nokia Lumia 1020 power consumption

Hello,
On 5th of October 2013 I bought from Vodafone Romania a Nokia Lumia 1020. OS version: 8.0.10328.78. Firmware revision number: 3049.0000.1330.1001. Manufacter Name: RM-875_eu_hungary_298.
I'm syncing Microsoft Account daily (contacts only, no e-mail), one Outlook Exchange account every 15 minutes, one Google account every 30 minutes and one Yahoo! Mail account every hour.
I have also configured Twitter account, Facebook account and Nokia account. The Facebook application (the one developed by Microsoft) has notifications turned off. For Twitter I'm using Rowi application and this one also has notifications turned off. On home screen I have the Me tile which displays notifications when there are new items on Facebook and Twitter.
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I'm on 3G. My data plan does not allow me to use 4G.
For the most part of the day I'm at work, in the office, and I'm not using my phone. It stays idle. Glance screen is configured on Peak so my phone's display is turned off most of the time.
I have WiFi turned off, NFC turned OFF, location turned off, XBOX syncronization turned off, music and videos syncronization turned off, find my phone turned off.
Today, I have received no phone calls, I have not dialed anybody, and my phone stayed on my desk for almost 9 hours. I did not take any pictures with my phone today.
And yet, for the most part of the day (from 09:00 AM to 07:00 PM), the Battery Performance application showed a steady discharge rate of 2% per hour.
Is this normal for a new Nokia Lumia 1020 in those given circumstances?
Thank you.
Cosmin Petrenciuc

Totally normal mate, you should get a wireless charger + shell and use your phone more and enjoy it between placing it on the charging plate on your desk!!
If this was helpful please click Star for Kudos
Phone history :-3210, 3100, 3200, 6230i, N73, N95-8GB, N97, N8, Lumia800, Lumia920, Lumia620, Lumia820, Lumia1020, Lumia520, Lumia830, Lumia735

Lumia 1020 is not seen by Windows 7 64-bit

Hi,
When I connect my new Nokai Lumia 1020 to USB, my PC (which is Windows 7 64-bit Ultimate) is not able to install the correct driver.
When I connec the mobile, Windows installs driver for a device named as "RM-875|Nokia 909". It then says "
There is no driver selected for the device information set or element."
I have then updated the mobile's software to the recent version, but with no luck.
I searched Nokia site for a driver and found nothing.
How can I explore Lumia 1020 in Windows 7 64-bit? What can I do to troubleshoot this issue.
Thanks in advance.
ozOracle
Solved!
Go to Solution.

I am having the same issue, usb.inf is in place.
Within Device Manager the phone is shown as
Nokia Lumia 909 (RM-875)
I have tried everything to have this phone installed and recognized, nothing works.
The file mention here is for AMD processors when you unpack it.
http://www.microsoft.com/en-au/mobile/support/product/lumia1020/troubleshooter/?categories=Connectiv...
http://catalog.update.microsoft.com/v7/site/home.aspx.
Search for Windows Phone WinUSB.
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Lumia 1020 auto focus in video when used in apps.....

Hi. If I want to take a video clip up close using the Nokia Lumia 1020 on WhatsApp or Skype, the auto focus just will not fire. It stays zoomed out, and is only useful for taking clips really far away. This is incredibly frustrating given that I bought this phone for the camera.
Is this a bug in the phone? or is my phone broken?
Auto focus only works when using the actual camera app. Skype and WhatsApp seem to ignore the "auto focus" setting that I've turned on in the default camera app and the Nokia Camera app...
Really disappointed.
Jez

not sure as i haven't used those apps myslef, but for example, if you use Vine, there is a setting in there that allows you to lock the focus. it appears to me that auto-focus isn't automatically enabled / enabled at all in certain apps. you will need to contact the developers of the apps themselves for further feedback, as this is a user to user forum only for Nokia products and services.

Lumia 1020 locks up

Bought the phone on 8/23/2014 - it started locking up immediately.
Sent the phone to repair on 10/19/2014.
Returned on 10/27/2014, but the repair ticket did not indicate they did anything to it.
Still locks up, so I tried to send it back for repair, but they now claim it is no longer under warranty.
Is this how Nokia stands behind their products? As soon as their is an issue, they drop it off warranty?
I would love to just throw the damn thing away, but it is under a two year telephone contract.
So I go to the webiste to try to get assistance with what has now become a somewhat desperate issue.
No phone contact info, no chat support, no help whatsoever.
Am i just screwed for buying Nokia?

Lumia 1020 support - USA
http://www.microsoft.com/en-us/mobile/support/product/lumia1020/
Warranty and repair. Check warranty status by entering IMEI
Troubleshooting > startup and stability > stability. Go through all the steps.

Lumia 1020 SMS Issue.

Been having issues for a few months now and haven't been able to find any solutions online. I'm having an issue where I can not send messages to certain numbers and I am just receiving the "Can't send" message as if I had no signal. What's even more confusing is that I have no issue receiving messages from these numbers, I am just incapable of replying. Currently this is only affecting a few contacts, but obviously this is an extremely annoying issue. If you have any advice or tips to solve this issue I would greatly appreciate it. Oh and I've just carried out all possible updates and still the problem persists.
-Thanks for taking the time to read this, MuirC

Hi MuirC,
We appreciate your effort in posting your concern on the forum. By the way, are you still experiencing the SMS issue? If yes, have you tried using another SIM card if it makes any difference? Make sure to use the original Micro SIM and not the modified one. You may also try checking this Nokia Lumia 1020 - Troubleshooter for a possible resolution. Any update is very much appreciated.

Lumia 1020 touchscreen registering ghost input (an...

I was looking to get some guidance on whether the issues I'm experiencing with my Lumia 1020 are known hardware/software issues, or indications of defective hardware that I should get replaced under warranty. My Lumia 1020 is an AT&T phone in the US.
The main issue I'm having is, on occasion, the touch screen seems to behave erratically, registering input even when I am not touching the screen. I can't seem to figure out how to reproduce it reliably, but it seems to happen at least once every day. The phone seems to think something is touching parts of the screen, as it launches apps, types garbage on the keyboard, bounces the lock screen up and down, etc, all without me even touching the device. And of course, when I do touch the device, it either doesn't register, or 'fights' with the ghost input, and basically doesn't do what I want.
The only partial solution I've found is to try and turn the screen off and on a few times (just pressing the power button normally -- not doing a full reboot). Sometimes this works, and sometimes it doesn't. But overall, this issue is extremely irritating and problematic. Has anyone else experienced something similar?
Now, in addition to the touch screen issues, I continually find that hte battery indicator is not accurate, even after a full charge. It regularly reports significantly lower than what I think the actual charge is, and when I reboot the device, it seems to correct itself. For example, the phone is plugged in and charging over night, but when I unplug it in the morning, after a few minutes it shows it is down to less than 20%. I reboot the device, and sure enough, it's back up to 97%. Known software issue, or do I have a bad device?

Hello guys, I also would like to report a problem with my Lumia's 1020 touch screen. The problem occurred the very first day I started using it. Please see the attached images for reference.
1) Usually, the first row of live tiles starts right under the time that is located at the right upper corner
2) After the problem appeared, all the tiles are shifted down by approx. half size of the smallest tile. I can drag all the tiles back to its normal state, but when I press back button ("<-", located at the bottom) to get back to a default arrangement of tiles, I again get back to the situation where all tiles are shifted (please, see pictures).
3) My phone software versions are on a separate print-screen.
4) Software restart didn't help and I have these gut feelings that the issue is on a hardware side of the Lumia 1020, probably digitizer's firmware.
5) I had similar issues with Lumia 920 which I had to return due to its touch screen problems.
I would be very glad if this issue could be resolved for me.
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Lumia 1020 Video problem

Hi,
I have a problem with my Lumia 1020 video recording.
1- The video is very noisy at night in normal indoor lights.
     I didn't notice when this problem occured because from the time I bought the phone I didn't used it to record videos (only used for photos). The noise will be more visiable if you watch the video in a HD TV.
2- There is a problem of maybe OIS. When I move the phone faster that problem occurs.
     I got this problem when I updated to latest Nokia Camera app from the store.
I have already done soft-reset and hard-reset and also problems are the same with Microsoft Camera too.
watch the video below so you will understand more.
https://www.youtube.com/watch?v=GBu6Mh-xyf8
Let me know of any solution. The problems are really annoying, specially the video noise with 41 MP camera.
//Edit: I have latest firmware update Lumia Cyan and all the apps are up to date.

I have this problem:
https://onedrive.live.com/redir?resid=46D770656F3ED974!176&authkey=!ACPt80rdWJT96EI&ithint=video%2cm...
It is impossible to take video footage keeping the camera still. It vibrates completely on its own. There is no way this is supposed to happen. Is this the quality of nokia products now?
I contacted nokia about this issue, and apparently because the phone is an international version it does not come under European warranty. I bought the phone from amazon UK and sent to a UK address, and when i asked the seller where the phone was from was told it was dispatched from the EU. So a product that is bought and sold from within the EU does NOT come under european warranty. This is NOT right - if this is allowed that its pretty unethical.
Anyway, so i am told by Nokia to contact the company i purchased the phone from. I do, they say they will honour the 1 year warrenty on Nokia's behalf. Great, so i send the phone back for repair. I have just today (11th Sept) recived the phone back to me, after months (since 20th July). And the above video is the first thing i test!
So now i am going to have to go through the process of trying to get it repaired (again!?), replacement (dont want if all Nokia phones are this quality), refund (preferably as this experience has left me a poor opinion of Nokia).
I am posting this in case Nokia wants to respond, and for anyone who may also have these problems. I will update accordingly in the future.
Ok here are some of the other threads i have posted too.

Cannot update my nokia lumia 1020 fully...

Hello all,
I have contacted Nokia recently and all they suggest is a factory reset,but firstly the only computer I have is a WINXP computer(which is not supported for backup) and secondly,I don't want to spend hours(If I could backup) reloading stuff back on the phone for an update issue!
Hope you guys can help..Here is my scenerio...Completely NOT my fault
I have two phones on my account,BOTH are the same exact phone models,which are Nokia Lumia 1020's.
When the update FIRST came out for Cyan a while back,I was one of those ones (foolishly now I might add)to jump right on the update and download it when it first became available(within two days)...It went through and installed successfully,phone came on..no problem or so I thought...However,I was missing the "Cortana" feature on the phone! Everything else was there except for "Cortana"...It wasn't listed under the "applications" either.
Now this is where it gets funky. My wife who has the other SAME model phone decided to WAIT to update her phone until 3 days ago. Guess what? It went through with no issues as mine had,but she now HAS Cortana installed on her phone!!!
The only difference in the settings for phone information between my phone and her phone is the "Hardware Revision number" which for me is 3.3.0.2. Hers is 3.3.0.3.
Everything else including the OS version,firmware,etc..etc...is exactly the same on both phones.
I contacted Nokia and the only thing they could tell me was to check my date and time and region on the phone,which was already of course set correctly to US and the proper time zone and date.
If I go in and try and run the "check for updates" now on my phone,it tells me that there are no updates available,and my phone is up to date.
GRRRRR!
Now they recommend a factory reset and a "Tool" on their website which will erase all data on the phone and put a spanking new OS reinstall on my phone,but it will wipe out all my contents. Like I said before,I cannot backup because of my XP system which is not supported. Why should I have to format anyway,since this was SUPPOSED to be a simple OS upgrade which should not force me to do this. If they tested it extensively before they shot it out to the public when they first released it,they would have seen that "Cortana" was missing. Evidently they have fixed that bug,but I am still upset because I basically want Nokia to send me (or to email me)a link to download a executable file to my phone that could reinstall the OS without going through this factory reset crap. They won't do anything like this...This is their muckup,releasing a incomplete update.How was I supposed to know that the update they released for download at that time was incomplete? Since this is clearly their issue,I believe they should help me resolve it by "pushing" a force reinstall on my particular phone without having to go through an unnecessary factory reset,and then the major pain of putting everything back on the phone(and that's if I had the proper computer in the first place!) I know Nokia could do this if they wanted to. All they need is the hardcore details on my phone.
I'm not very happy with Nokia service on this,and thought they would help me to a greater extent than this. I guess my only other option is to "WAIT" for them to put out another update for the phone,and then try and install that. But who knows when that is going to be? I can't enjoy a nice feature on the phone for all this time,but my wife can. This sucks. After this fiasco,You can bet I'm surely not going to download it immediately after release as I may run into the same problem and bugs are still in it.
Anyone with any ideas/suggestions/support? I'd love to hear from ya,thanks to all for reading.
Mike

Hi, Sequenzzer. Welcome to our community. We completely understand where you're coming from. Can you try visiting this link: Nokia Lumia 1020 - Lumia system apps are missing and try the fixes listed? Let us know the outcome.

Lumia 1020 - No Speed Dial

Having just moved from Android SGS4 I am shocked to find that the Lumia 1020 (possibly the most expensive mobile phone on the market) does not have speed dial under the phone pad keys. Forget about the inconvenient pinning of a contact to the home window which requires nine tiles to replicate the keypad version found on almost every other phone in existence! If the message bank number can be stored under key 1 then there is no reason why up to nine other numbers could not be stored under the other keys. IMO this is a serious failure with this phone especially for a business user. I hope that a software update might fix this issue.

There is none you pin a contact to home screen from people hub,or you can try this app .
http://www.windowsphone.com/en-ie/store/app/rapdialer/40c99615-6a06-4256-a5c0-49c27a3146be
If i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

Having problem with the Lumia 1020 camera

I got my Lumia 1020 today (from ATT). The camera worked fine when I took some pictures with auto settings. Then when I decided to change the settings the camera apeture closed completly as it was taking a photo...but didn't open again. And still doesn't open. I tried to do factory reset and nothing. Still having this problem. I tried to see if there is any update .. nope. I went to Settings --> Applicatoins and on the camera option there is a Reset Camera. I press there but nothing happen.
So now everytime I open the camera I see just a black screen with no options on the screen.
Is anyone having this problem?
Solved!
Go to Solution.

Hi nrabishek,
Welcome to the forum!
When did the camera issue start to happen on your Lumia phone? Is it for a 1020 as well, or for another Nokia Lumia phone? Did you try doing the same troubleshooting steps mentioned in the previous post? You may try doing the other fixes shown at this link: Nokia Lumia 1020 - My camera is not working correctly.
Let us know how it will go.

Is it possible to sync Lumia 1020 with Windows Con...

I was considering a Lumia 1020 (or perhaps an upcoming version with same camera capability), but something seems to be wrong there.
For now I am still using a Nokia N8 together with Nokia Suite. I can sync my Windows Contacts *including the contact image for each contact* (where available). Also, when I am on my desk, I send and read received SMS messages exclussively on PC, phone connected via bluetooth. No cable, no cloud involved, I even don't have to touch or look at phone itself.
Some time ago, during one of the Nokia Suite upgrades, I remember it said something like „added compatibility with Lumia phones”. However, these days I read that Lumia is only compatible with Zune, which AFAIK is merely a multimedia sync platform.
I don't want to upload my contacts in cloud (any cloud, regardless the owner).
I don't want to install Outlook. I seem to remember that the Outlook version I already have cannot use the xml Windows Contacts, but only the older Address book or something. As for contact pictures, no way.
So, question: assuming I own a Lumia 1020, can I use Nokia Suite the same I was used to ?
If not, Zune is able to handle the Windows Contacts in same way ?
What about sending and reading received SMS messages using the PC ?
Cristi

    paulheu wrote:
    Not an option
    If you do not want to use the cloud or an online acount for anything Windows Phone is not for you
That I begin to understand. I don't care much about what brand, but for my work I do care about a very good phone camera with xenon flash and a good associated PC application where I can copy and paste strings to and from SMS messages (among other things). So it seems I have to look elsewhere.
Too bad. Nokia 808 was a perfect thing for this purpose, but unfortunately it was never marketed in my geographical location. Now things only gets worse.
    paulheu wrote:
    actually IMO no modern day Smartphone OS would be really.
Wrong. I tested direct contacts sync between a Samsung Galaxy tablet with my PC using their dedicated application, Kies. The contacts imported well into the tablet, *including contact pictures*, which is what I am looking for. I didn't checked the messaging since the tablet was not a phone, but I suspect that it also works. Unfortunately the actual photos taken with Samsung phone cameras that are equipped also with xenon flash are of lower quality than those taken with Nokia 808 or Lumia 1020.
    paulheu wrote:
    If you feel this way you should actually not be on the internet anyway.
No really. I'm on internet since 1995 when only meteorological clouds were in existence and I didin't encounter any problem browsing the internet then because of that. In 2004 the software that accompanied my Motorola E398 was able to do both address book sync and handle SMS messages just pure and simple, via cable or BT. Then my Nokia N73 and later Nokia N8 were able to do same things through Ovi/Nokia Suite, still directly, including contact pictures sync if on Windows Vista or later.
Today (2015 already) I've been told that things have evolved, so I can no longer exchange some trivial information between two devices located near to each other, but instead I have to use thousands of miles distances, to have an account somewhere, to be logged in, etc., only to transfer something between myself and myself, actually the same something as yesterday.
Frankly I'm glad to hear that this internet is not for me.
Without wanting this specifically (on the contrary), it appears that I am forced to consider also this company not (or no longer) compatible with me.
Cristi

Lumia 1020 & DT-900 Wireless Charger?

Can someone confirm whether the DT-900 will charge a 1020 equipped with a charging cover? The DT-900 is listed as one of the recommended accessories on the Nokia website, but the people at my local AT&T store swear it does not work. I wouldn't rule out the possibility that their opinion is based on trying to charge a 1020 without a charging cover.
Solved!
Go to Solution.

Does not work for me. Don't waste your money. I got the LG wireless charger (for Nexus 4) as well as the google charging orb and both work fine. The DT900 - which I replaced because I thought it was faulty - does not charge the lumia 1020. It works for about 30 seconds and then start blinking indicating that it has lost contact. It does not matter how I position the lumia, it fails to charge after 30 seconds.

Can NOT get the latest Lumia Cyan for Lumia 1020

I'm in New Zealand and the latest software release for Nokia Lumia 1020 is Lumia Cyan (3051.50009.1424.00xx)
When I goto about your mumia
this shows software: Lumia Black Release
and the firmware revision number is 3051.40000.1345.1004.
But when I check for updates, the update status is your phone is update to date.
is there anyone has updated his/her lumia 1020 to Lumia Cyan?
thank you.

it can take a couple of weeks for an update to roll out to all the handsets of a particular carrier, or country variant, and this is might have what happened here. i would say, if u haven't got anything within two weeks, contact your nearest Nokia Care centre.

Lumia 1020 SIM unlock code no longer accepted afte...

I am the original owner of an AT&T Lumia 1020. At some point AT&T sent me a SIM unlock code on my request, which allowed me to use a T-Mobile SIM without any problems. After a few months I sent this 1020 to a Nokia repair center for warranty service because of unstable reception. I received the repaired phone, and the reception seems to have been fixed. But..
After receipt I found that the phone had been re-locked to AT&T. The IMEI shows up as being the same as before (makes sense), but the old unlock code no longer works. Contacting Nokia at the time they told me, sorry, talk to AT&T. Unfortunately AT&T sent me the exact same unlock code as they had given me before (also makes sense, it's the same phone), but it doesn't take.
My questions;
- am I making some kind of obvious newbie mistake?
- can a repair or component replacemetn change some info in the hardware that prevents unlock?
- will unlock services find the same non-working unlock code if I try to have them unlock it?
Thanks for any help!

I see. Thanks for sharing your experience, Joe1020. Have you coordinated this with your network provider to see if they can provide you another code? Let us know how it goes.

Lumia 1020 contacts shown partially

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