Lumia 1020 | High battery usage

Hi,
I´m wondering if 20% battery usage while doing some whatsapp messaging and internet browsing per hour is the normal behavior of the Lumia 1020?
I only have battery sense, Bing weather and Whatsapp activated as background tasks. Bluetooth and NFC is turned off. I usually close my apps after using them so I only have one or two apps running. Screen Brightness is set to low.
Thanks!
Attachments:
wp_ss_20131215_0001.png ‏151 KB

Genrally I just use anything I like when I have access to top up, ie sat at m,y desk using usb charger, if out and about tend to turn off most apps and radio antenna to save power, or carry mobile charger with me. As you proved either flight mode or not using the phone drastically reduces power consumption. My phone generally lasts the working day even if used heavily, if I am busy actuallt working and not playeing on my phone it will have over 60% left at the end of the working day and that's with Twitter, FB and two mail accounts running along with a couple of other apps, Bluetooth , wifi and 3G.
If whatsapp is the culprit , just turn off when you know you will not be able to get a top up charge.
Good Luck
If I have helped at all, a click on the White Star is always appreciated :
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Nokia 1020 high battery usage

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Attachments:
24653105.jpg ‏17 KB

hi mate,
as this is a user to user forum only for Nokia products and services, you would be best served by providing your feedback directly to Nokia, via clicking the Nokia Support link at the bottom of this page.

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BTW, welcome to the Microsoft Mobile Community!

Lumia 1020 Freezes, Battery Heating Up, OS Crashes...

Hi there everyone, this is my first post here, I hope I can get some help from you guys regarding my problem with my lovely Lumia 1020.
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I'm sorry to hear about your troubles with it.
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And as you further mentioned, it's related to hardware failure.
As your device is not covered by warranty in Iraq, you will either have to pay for the repairs down there or send it back to your friend in Norway who can then send it in for warranty repair/replacement.

Problem solver for high battery usage iphone 4s............

i keep seeing many people on here with this problem with the battery! 5.01 upgrade with the 9a406 version will significantly improve your battery life.
i did a restore through itunes and it updated to this new version and it works great! i have been told that some people only are getting 9a405 back when they restore.
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Well im on 9a405 and my battery is fine lasts for days so i dont know what people are on about the battery life is way better than my iphone 4
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Looking for help.. PLEASE!
Z10 - Model STL100-3 Software release 10.2.1.2179
Symptoms;
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Pulling the battery
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curve8530curve8330 wrote:
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http://supportforums.blackberry.com/t5/BlackBerry-Z10/Z10-heating-up-fix/m-p/3031220#M71390
@Curve8530 .....as much a s your discovery is appreciated, I hardly believe that most people will actually dismantle their phone to remove the paste and replace with arctic silver. Besides, what you are doing is not a fix for the actual problem....
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As an easy fix, finding and removing the app(s) in question followed by a reboot, solves the issue. In some cases an OS reload is necessary.... but under no circumstances I would even remotely suggest to any member to dismantle their phone and do what you did...

Lumia 1020 can't take any high resolution pics aft...

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Go to Solution.

Thanks, after the update I had to retrieve my "Nokia Camera" app. The standard settings were JPEG 5MP.
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Thanks,
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I also noticed that it is important to remember to turn off navigation when keeping the phone in pocket, it really gets uncomfortably hot there.
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Lumia 1020 battery life with here+

My Lumia 1020 battery life is very poor when using here+ for navigation. The phone also gets hot. Typically it only can be used for about two hours.
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Thanks,
I understand TomTom is not a phone and has less fuctions than Lumia. For this reason its power consumption should also be lower. I believe though, that a phone maker like Nokia has put a lot more efforts to reduce and optimise power consumption.
I have now been testing with a 3.1 A charger in the car and it is able to charge the battery while navigating. The device does get hot, however, but as you say it is normal.
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I also noticed that it is important to remember to turn off navigation when keeping the phone in pocket, it really gets uncomfortably hot there.
I'll also have to study Lumia's manual a bit more carefully, as I had often difficulties in changing targets and turning off navigation. Probably just because I had misunderstood some instructions.

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I recently updated my Z10 (UK and EE Carrier) to 10.2.1.3062 and every day or so I am getting very high CPU and Battery Usage with BBM running in the background.
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Sometimes its after I have connected it to my car stereo (charging and streaming music via USB) on an Alpine CDA-117Ri, but I dont think thats a cause.
Some screen grabs:
[URL=http://s46.photobucket.com/user/hoopsontoast/media/IMG_20150126_095930_zpsj3haccgs.png.html][IMG]htt...
[URL=http://s46.photobucket.com/user/hoopsontoast/media/IMG_20150124_230003_zpshi2dpkfo.png.html][IMG]htt...

You're not alone.
Please read this post here: http://supportforums.blackberry.com/t5/BBM-for-BlackBerry/BBM-is-draining-my-Battery/m-p/3039915#M52...
and contact BBM support as suggested to send logs. BBM Support is working to determine the cause of this.
Please post over in that thread so we can keep all related in one place.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
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Hi there,
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i try out some tests, read some forum articles and troubleshooting the WMI management but a real problem i doesn´t see.
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Inventory: *********************** Start of message processing. ***********************
InventoryAgent 18.03.2015 08:09:56
11088 (0x2B50)
Inventory: Message type is InventoryAction InventoryAgent
18.03.2015 08:09:56 11088 (0x2B50)
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InventoryAgent 18.03.2015 08:09:56
11088 (0x2B50)
Inventory: Clearing old collected files. InventoryAgent
18.03.2015 08:09:56 11088 (0x2B50)
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11088 (0x2B50)
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11088 (0x2B50)
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11088 (0x2B50)
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11088 (0x2B50)
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InventoryAgent 18.03.2015 08:09:56
11088 (0x2B50)
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7836 (0x1E9C)
Failed to get IWbemService Ptr for \\localhost\root\vm\VirtualServer Namespace: 8004100E
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7836 (0x1E9C)
Failed to enumerate instances of VirtualMachine: 8004100E
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7836 (0x1E9C)
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7836 (0x1E9C)
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7836 (0x1E9C)
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7836 (0x1E9C)
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7836 (0x1E9C)
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7836 (0x1E9C)
Collection: Namespace = \\.\root\cimv2\sms; Query = SELECT __CLASS, __PATH, __RELPATH, AdditionalProductCodes, CompanyName, ExplorerFileName, FileDescription, FilePropertiesHash, FileSize, FileVersion, FolderPath, LastUsedTime, LastUserName, msiDisplayName,
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7836 (0x1E9C)
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7836 (0x1E9C)
Collection: Namespace = \\.\root\cimv2; Query = SELECT __CLASS, __PATH, __RELPATH, Availability, Description, DeviceID, InstallDate, Manufacturer, Name, PNPDeviceID, ProductName, Status FROM Win32_SoundDevice; Timeout = 600 secs.
InventoryAgent 18.03.2015 14:07:02
7836 (0x1E9C)
Collection: Namespace = \\.\root\cimv2; Query = SELECT __CLASS, __PATH, __RELPATH, Caption, ClassGuid, ConfigManagerErrorCode, ConfigManagerUserConfig, CreationClassName, Description, DeviceID, Manufacturer, Name, PNPDeviceID, Service, Status, SystemCreationClassName,
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InventoryAgent 18.03.2015 14:07:12
7836 (0x1E9C)
Collection: 62/74 inventory data items successfully inventoried.
InventoryAgent 18.03.2015 14:07:12
7836 (0x1E9C)
Inventory: Collection Task completed in 21436.097 seconds
InventoryAgent 18.03.2015 14:07:12
7836 (0x1E9C)
Inventory: 12 Collection Task(s) failed. InventoryAgent
18.03.2015 14:07:12 7836 (0x1E9C)
Inventory: Temp report = C:\WINDOWS\CCM\Inventory\Temp\25bf01b2-12fc-4eea-8e97-a51b3c75ba50.xml
InventoryAgent 18.03.2015 14:07:12
7836 (0x1E9C)
Inventory: Starting reporting task. InventoryAgent
18.03.2015 14:07:12 7552 (0x1D80)
Reporting: 4381 report entries created. InventoryAgent
18.03.2015 14:07:13 7552 (0x1D80)
Inventory: Reporting Task completed in 1.030 seconds
InventoryAgent 18.03.2015 14:07:13
7552 (0x1D80)
Inventory: Successfully sent report. Destination:mp:MP_HinvEndpoint, ID: {5541A94A-BED9-4132-AE54-110CB6896F02}, Timeout: 80640 minutes MsgMode: Signed, Not Encrypted
InventoryAgent 18.03.2015 14:07:13
7552 (0x1D80)
Inventory: Cycle completed in 21453.570 seconds
InventoryAgent 18.03.2015 14:07:30
7552 (0x1D80)
Inventory: Action completed. InventoryAgent
18.03.2015 14:07:30 7552 (0x1D80)
Inventory: ************************ End of message processing. ************************
InventoryAgent 18.03.2015 14:07:30
7552 (0x1D80)
Collection: Namespace = \\.\root\cimv2; Query = SELECT __CLASS, __PATH, __RELPATH, Caption, ClassGuid, ConfigManagerErrorCode, ConfigManagerUserConfig, CreationClassName, Description, DeviceID, Manufacturer, Name, PNPDeviceID, Service, Status, SystemCreationClassName,
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InventoryAgent 18.03.2015 14:07:12
7836 (0x1E9C)
Collection: 62/74 inventory data items successfully inventoried.
InventoryAgent 18.03.2015 14:07:12
7836 (0x1E9C)
Inventory: Collection Task completed in 21436.097 seconds
InventoryAgent 18.03.2015 14:07:12
7836 (0x1E9C)
Inventory: 12 Collection Task(s) failed. InventoryAgent
18.03.2015 14:07:12 7836 (0x1E9C)
Inventory: Temp report = C:\WINDOWS\CCM\Inventory\Temp\25bf01b2-12fc-4eea-8e97-a51b3c75ba50.xml
InventoryAgent 18.03.2015 14:07:12
7836 (0x1E9C)
Inventory: Starting reporting task. InventoryAgent
18.03.2015 14:07:12 7552 (0x1D80)
Reporting: 4381 report entries created. InventoryAgent
18.03.2015 14:07:13 7552 (0x1D80)
Inventory: Reporting Task completed in 1.030 seconds
InventoryAgent 18.03.2015 14:07:13
7552 (0x1D80)
Inventory: Successfully sent report. Destination:mp:MP_HinvEndpoint, ID: {5541A94A-BED9-4132-AE54-110CB6896F02}, Timeout: 80640 minutes MsgMode: Signed, Not Encrypted
InventoryAgent 18.03.2015 14:07:13
7552 (0x1D80)
Inventory: Cycle completed in 21453.570 seconds
InventoryAgent 18.03.2015 14:07:30
7552 (0x1D80)
Inventory: Action completed. InventoryAgent
18.03.2015 14:07:30 7552 (0x1D80)
Inventory: ************************ End of message processing. ************************
InventoryAgent 18.03.2015 14:07:30
7552 (0x1D80)

InventoryAgent 18.03.2015 08:10:03
7836 (0x1E9C)
Collection: Namespace = \\.\root\cimv2; Query = SELECT __CLASS, __PATH, __RELPATH, DefaultIPGateway, DHCPEnabled, DHCPServer, DNSDomain, DNSHostName, Index, IPAddress, IPEnabled, IPSubnet, MACAddress, ServiceName FROM Win32_NetworkAdapterConfiguration; Timeout
= 600 secs. InventoryAgent
18.03.2015 14:06:43 7836 (0x1E9C)
Collection: Namespace = \\.\root\Nap; Query = SELECT __CLASS, __PATH, __RELPATH, description, fixupState, friendlyName, id, infoClsid, isBound, percentage, registrationDate, vendorName, version FROM NAP_SystemHealthAgent; Timeout = 600 secs.
InventoryAgent 18.03.2015 14:06:43
7836 (0x1E9C)
Looks like something in one or both of those wmi queries. it goes from 8:10:03 to 14:06:43 right around there. 6 hours to do that...
try running those queries from wbemtest manually; and see which one just never finishes.
Standardize. Simplify. Automate.

Android 5.1.1 battery usage high?

Samsung S6 updated over air yesterday to 5.1.1 TBH I haven't seen that much difference in using it. But I used to use my phone all day and still have >50% battery left when put on charge overnight. Today I'm down to 20% with a good few hours left to normal recharge time. I've checked battery usage, and the highest usage is play services @ 25%. Is this normal? I haven't needed to check battery usage prior to issues, so this maybe perfectly normal. I've restarted my phone, turned off wifi GPS & bluetooth lunchtime (all these are normally left on) and still dropping fast. Is it just me, or are others suffering with battery drain since upgrade?

Hi
There's been a few posts around various issues after the over the air update.
Doing a back-up then a factory re-set seems to resolve the issue.
Click Here for Help & Support with backing up and restoring via Kies.
Hope this helps!
Thanks.

Lumia 1020 | High battery usage

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